Telecom
Three Execs Join Starcomms top Rank
Starcomms Plc, Nigeria’s largest 3G CDMA operators has announced the appointment of three senior management staff.
The new staff are Mrs. Charlotte Courtenay chief finance director, Mr. Tushar Maheshwari, chief commercial officer and Mr. Lalit Verma, chief technical officer respectively.
Mrs. Courtenay a BA holder in Politics, Philosophy & History and a UK chartered Management Accountant has over 15 years work experience in a cross section of organizations. This spans various capacities in Telecommunication and other Sectors.
Prior to her appointment in Starcomms, she was the finance director, Zain Communications Ghana. Other positions that she has held include, Finance Director, ED & F, Man Ltd subsidiary in Ivory Coast, Chief Financial Officer for Millicom International Cellular SA subsidiaries in Senegal, Sierra Leone & Democratic Republic of Congo.
She is responsible for account management and return on investment.
Maheshwari, the new commercial officer, has over 20 years work experience, out of which 13 years have been in blue chip telecom companies in Africa, Asia and South Central Asia. His distinguished career is highlighted by strong management and operating performance, and an impressive record of commercial and business development contributions.
He has in-depth experience across all core business functions and history of success in launching new telecom networks and consolidating existing ones. Tushar was appointed chief commercial officer (CCO) of Starcomms, Nigeria’s largest 3G CDMA operators in August 2009.
He’s responsible for the development and implementation of the company’s overall commercial strategies and realization of revenue targets. Before joining Starcomms, he was the chief commercial officer at Warid Telecom Uganda, a start up Telecommunication Company where he launched GSM/WIMAX services and established a nationwide brand, increased market share in a short span of time. During his tenure the company received many awards for innovation and customer service.
He has also held senior marketing positions at Airtel in India where he rolled out new networks in the shortest possible time and his key focus has been on ensuring that revenue targets and corporate goals are achieved without compromising the company’s excellent reputation and brand, and creating a culture that is adaptable to ever-changing business environments while improving efficiency and customer focus. Tushar holds an MBA from Institute of Management Technology, one of India’s top 10 business schools and a Bachelors of Commerce from Delhi University. He has attended various senior management programs at leading institutions. He is a speaker of international repute and has been invited to speak in leading conferences like AfricaComm, GSM Middle east, GSM World Congress and leaders in Telecom
While Verma, the new chief technical officer, a B.Tech (1st Class with distinction) from Delhi College of Engineering and M.Tech (Integrated Electronics & Circuits) from IIT-Delhi is a veteran of telecom business with over 30 years of experience holding key positions. These includes; Business CTO at Reliance Infratel, Senior Vice President – Corporate Planning at Reliance Communications, Senior General Manager – Technical (CDMA Business) at LG India and deputy general manager – Business Development at Escorts Communications.
He has championed pioneering assignments in Strategic Analysis and recommendations on key regulatory policies related to Spectrum, MNP, 3G etc and its business impact. He provided Business Development in end to end solutions in new operators for nation-wide launch through NW infrastructure sharing.
He was also involved in new technology induction and capacity enhancements using spectral efficient techniques. He drove & institutionalized NW benchmarking process on syndicated basis with involvement of other operators for larger industry acceptability and harnessing cost-benefit advantage. He implemented Opex reduction through energy savings. Verma is responsible for technology planning, budgeting, implementation and operations. He facilitates CEO/MD to define business objectives, best practices, and/or set future technology directions.
Speaking on the appointment, Mr. Maher Qubain, chief executive officer, Starcomms Plc, stated that the appointments were necessitated by the continued desire of company to enhance service quality and ensure return on investments to shareholders.
Telecom
Nigerians Consume N5 Trillion Worth of Data in One Year
The 2023 Subscriber/Network Performance Report of the Nigerian Communications Commission (NCC) has shown that consumers’ telecommunication spending hit N5.30 trillion in 2023.
The recent figure is a 37.54 percent increase from the N3.86 trillion recorded in 2022.
According to NCC, the increase in spending was fuelled by a spike in data consumption, which translated to higher revenues for telecom operators including mobile network operators, fixed wired, internet service providers, and other telecom services.
“The total volume of data consumed by subscribers increased to 713,200.62TB as of December 2023 from 518,381.78TB as of December 2022. This represents an increase of 37.58 percent in data consumption within the period. The increased data consumption is indicative of the increasing appetite and use for data by consumers,” the NCC said.
This increase in data consumption coincides with only a margin increase in voice calls, with total outgoing calls hitting 205.29 billion minutes, a 0.59 percent increase from the 204.09 billion minutes recorded in 2022.
The total number of active subscriptions increased from 222.57 million in 2022 to 224.71 million, attributed to subscriber loyalty, promos, aggressive consumer acquisition drive, and competitive product offerings across all the networks.
NCC stated that internet subscribers increased from 154.85 million in 2022 to 163.84 million in 2023, and broadband penetration declined from 47.36 percent to 43.71 percent.
This growth in internet consumption has continued into 2024, thanks to increased streaming services and smartphone penetration.
It would be recalled that Karl Toriola, chief executive officer of MTN Nigeria, recently noted that telecom companies are set to benefit from increased demand for data services, which has become the primary driver of telecom revenue.
Between January and September 2024, MTN Nigeria and Airtel Nigeria reported combined data revenues of N1.63 trillion, up from N254.32 billion in the same period of 2019. Over this time, voice revenues—once the primary income source for telcos—grew by only 70.74 percent to N1.44 trillion.
Data usage per user has grown, with MTNN reporting that its average data usage per user rose to 11.3GB in September 2024 from 7.8GB in March 2023.
For Airtel Nigeria, monthly usage increased from 2.8GB in March 2021 to 8.1GB in September 2024.
“We are positioning ourselves to capture the opportunities of growth for the next 10 years. The demand for data in Nigeria is exceptional and will continue to grow,” Toriola stated.
Telecom
Glo Festival of Joy Promo Draws Lucky Winners in Abuja
Globacom’s Festival of Joy promo took the centre stage in Abuja on Friday as the company held a draw to select lucky winners of exciting prizes.
The event, held at the Gloworld office on Aminu Kano Crescent, Wuse, was witnessed by officials of the National Lottery Regulatory Commission (NLRC), Glo subscribers, and media representatives.
This draw marks another milestone in the Festival of Joy promo, which has been rewarding subscribers across Nigeria since its launch in October 2024.
Lucky winners in Abuja will receive their prizes, including a brand-new Toyota Prado, tricycles, sewing machines, generators, and grinding machines, on Wednesday, January 22, 2025.
To participate in the promo, new and existing subscribers can dial *611# and recharge their lines (voice and data) during the promo period.
Globacom explained that, “Customers are required to recharge up to N100, 000 cumulatively during the promo period to qualify for the draw for the Prado Jeep, N50, 000 cumulative recharge for Kia Picanto, N10, 000 in a month for tricycle and N5, 000 total recharge in a month to win a generator.
“For the sewing machine, a total recharge of N2, 500 in a month is required, while for the grinding machine, a recharge of N1000 in a week will be eligible for the draw,”.
Telecom
MTN Subscribers Enjoyed Best Internet Performances in 2024 – Report
The subscribers of MTN Nigeria enjoyed the best mobile Internet performances in 2024, according to nPerf’s 2024 report, which analysed mobile internet performance across Nigeria.
nPerf, a French company has been a trusted partner for both fixed and mobile operators, providing comprehensive network testing solutions and analysis.
According to nPerf, in 2024, the mobile market in Nigeria saw significant developments and the leader for this period is MTN, maintaining its position as the global winner.
From January 1 to December 31, 2024, MTN led mobile internet in Nigeria across every measurable category, with great performance. Its subscribers enjoyed an average download speed of 17.82 Mbps, leaving Airtel at 9.98 Mbps and Glo at a distant 5.66 Mbps.
“This period highlights MTN’s continued dominance as the market leader, with no new entrants taking the lead in 2024. MTN emerged as the sole leader, showing impressive advancements across various KPIs and focus areas. The analysis showcases MTN’s superiority in Download speed, Upload speed, and Latency.
Upload speeds were similar, with MTN averaging 8.05 Mbps, Airtel 4.35 Mbps, and Glo 3.43 Mbps, even as reliance on solid internet connectivity never stopped increasing.
Latency, an important metric for real-time applications such as video calls and gaming, further enhanced MTN’s place in the market. The network achieved an average latency of 79.44 ms, comfortably outperforming Glo’s 89.44 ms and Airtel’s 119.85 ms.
These figures are particularly important during peak periods (6 PM to 11 PM) when the network issues are at the highest. MTN’s ability to maintain consistent latency levels during these busy hours speaks to its superior infrastructure.
Beyond raw speeds, the quality of experience (QoE) was also analysed. In browsing performance, MTN scored an average success rate of 36.08%, surpassing Airtel at 28.86%, while Glo lagged at 29.42%.
This difference was also seen in video streaming, where MTN recorded an average streaming success rate of 72.35%, overshadowing Airtel’s 67.04% and Glo’s 53.81%.
Airtel, despite being a distant second in most metrics, delivered a commendable performance in specific areas, particularly video streaming.
Its streaming rate, at 67.04%, shows a strong emphasis on delivering quality experiences in this domain.
However, Airtel’s inability to match MTN’s speeds, browsing performance and latency asserted the gap between the two providers.
Glo, on the other hand, had steady progress throughout 2024. Although it lagged in download (5.66 Mbps) and upload speeds (3.43 Mbps), its performance in latency (89.44 ms) revealed some improvement in network responsiveness.
Glo’s focus on enhancing connectivity is obvious, but it remains apparent that the provider has some ground to cover before it can challenge the likes of MTN or even Airtel.
The data disclosed that whether downloading, browsing, or streaming, MTN subscribers always enjoyed the best experiences.
In the 4G focus area, MTN also stands out as the leader. These achievements underline the positive trends and strong market dynamics” according to nPerf.
The report also said that not only does MTN excel in download speed, upload speed, and latency, but it also leads in Video streaming.
nPerf’s report added that MTN dominates the 4G focus area, reinforcing its pioneering position in the mobile technology sector.
“Significant improvements include a remarkable enhancement in Upload speed. MTN’s consistent contributions have greatly strengthened the overall market landscape” it said
On Airtel, nPerf reported excellence in browsing and streaming, adding that Airtel, while not the market leader, demonstrates excellence in specific categories.
“With a strong performance in browsing and video streaming, Airtel secures its place as a key player. The operator’s contributions are vital to the market’s competitiveness, and its focus on enhancing user experience is evident” nPerf reported.
nPerf further reported that Glo showed steady progress with a commendable improvement in its overall score.
Although not a market leader, Glo has shown improvements in various areas, contributing positively to the market’s dynamics. The operator’s focus on enhancing connectivity and customer satisfaction is noteworthy, according to nPerf.
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