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Smile Boosts Broadband Service with Flagship Shop in FCT

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Smile Communications Nigeria officials at a recent event
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Nigeria’s quest for improved broadband penetration got a boost recently as Smile Communications Nigeria Limited, in a bid to provide broadband services to more Nigerians, opened a major retail shop in Abuja.

The new flagship retail shop situated in the heart of Abuja will, in part, serve as the hub of business for Smile.

Hitherto, the company had relied on the multiplicity of kiosks and corner shops scattered all over Abuja without a central hub for its burgeoning business in the nation’s capital Abuja.

Speaking at the ceremony, Mrs. Alero Ladipo, chief marketing officer of Smile Communications Nigeria Limited, affirmed that the event is momentous for Smile as it further underscores the company’s commitment to help accentuate the objectives of the Nigerian National Broadband Plan.

Ladipo noted that part of the ideals of the national broadband plan is for a society of connected communities with high speed internet and broadband access that will facilitate faster socioeconomic advancement of the nation and its people.

To her “by opening its first Retail store, in the heart of the Nation’s Capital, residents of the FCT, like those in Ibadan, Lagos and Port Harcourt will have access to the fastest and most reliable 4G LTE broadband internet service in the country.”

The Chief Marketing Officer explained that Smile has been operating in Abuja through kiosks in strategic locations in the Federal Capital.

The company decided to be tactical, doing the required groundwork and necessary research before opening the flagship store.

She said, “It is significant that in anything that we do, we have to think about the customer and be proficient in data supply, differentiated from our competitors. We stand on the reliability and quality of our service. We are beginning to push more innovative and segmented products into the market focusing on the consumer needs, as we see internet provision as a key utility that will only enhance the development of our country”.

She adduced Smile’s unique service offering as one of the company’s competitive edge.

According to her, “Smile is unique, in that the service is mobile, based on the understanding that Nigerians are always on the go, the best support is providing an undisrupted platform.”

Senator Gilbert Nnaji, the immediate past Chairman, Senate Committee on Communications, who was the chairman of the occasion, expressed satisfaction with the feats recorded by Smile in the provision of high speed, quality and reliable internet service.

“I am satisfied with what I have seen here today and I believe this is going to bring respite to a lot of Nigerians. I believe Smile Communications has come along to put smiles on the faces of Abuja residents, so they can continue to have access to good quality of service,” he said.

Nnaji congratulated the company for its steadfastness to its avowed vision to be Nigeria’s fastest and most reliable internet service provider.  “Your dogged intention as Nigeria’s fastest and most reliable internet service provider is worth commending.”

The Senator noted with regret that “Nigeria finished 2014 with 8% broadband penetration after stagnating at 6% between 2011 and 2013.”

Notwithstanding these unsatisfactory broadband statistics, he opined that the opening of the Smile flagship store in Abuja was a major step in the giant strides required to provide adequate broadband service to Nigerians.

He expressed optimism that the event will be “a prelude to many more of such to be undertaken by the company in this metropolis. I am equally delighted by your giant strides in providing broadband service to this nation in the face of apparently low penetration of broadband in Nigeria in spite of the number of undersea cables running across the country.

It is lamentable to note that Nigeria finished 2014 with 8% penetration after stagnating at 6% between 2011 and 2013.”

The event had in attendance key distributors and dealers of Smile in Abuja, National Assembly members, top officials of Smile Communications Nigeria Limited and sundry stakeholders in the information communications technology industry.

 


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Starlink Becomes Nigeria’s Second-Largest ISP, Overtakes FiberOne

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Elon Musk’s Starlink has become the second-largest Internet Service Provider (ISP) in Nigeria, surpassing FiberOne in customer numbers while Spectranet remains the market leader.

Starlink Becomes Nigeria’s Second-Largest ISP, Overtakes FiberOne

Elon Musk

This was revealed in a recent report by the Nigerian Communications Commission (NCC).

According to NCC’s Q3 2024 data, Spectranet maintained its top position with 105,441 active subscribers, despite losing over 8,000 users since December 2023.

Meanwhile, Starlink, which launched in Nigeria in January 2023, grew rapidly to 65,564 subscribers, adding 41,667 users in just nine months.

This pushed FiberOne to third place with 33,010 customers.

The report also showed that out of 241 licensed ISPs in Nigeria, only 124 had active users in Q3 2024, collectively serving 307,946 subscribers.

However, these numbers remain far below the dominance of mobile network operators such as MTN, Airtel, Globacom, and 9mobile, which together accounted for over 130 million internet users as of September 2024.

Starlink’s expansion has been driven by its satellite-based internet service, which provides coverage in remote areas where traditional ISPs struggle.

By the end of 2023, the company had already secured the third position with 23,897 users, marking a 113% growth from the previous quarter.

Its growth has also been supported by partnerships with Nigerian companies like TD Africa and Konga.

In 2023, Starlink briefly stopped accepting new orders in major cities, including Lagos, Abuja, and Port Harcourt, due to capacity issues.


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FG Commits $2Bn to Digital Infrastructure

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Bosun Tijani, Minister of Communications, Innovations and Digital Economy
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The Federal Government says it has committed $2 billion to enhance Nigeria’s digital infrastructure, aiming to boost the nation’s economy and safeguard the digital identities and rights of its citizens.

Bosun Tijani, Minister of Communications, Innovations and Digital Economy

Bosun Tijani, Minister of Communications, Innovations and Digital Economy disclosed in Abuja on Tuesday while briefing newsmen on the forthcoming International Telecommunication Union, (ITU) Summit holding in Abuja from Wednesday to Thursday this week.

The ITU International Submarine Cable Resilience Summit will feature over 250 participants from 194 ITU member countries, with key representatives from the private sector and academia expected to attend.

Tijani who addressed journalists alongside Tomas Lamanauskas, the Deputy Secretary General of ITU,said the present administration was not making two billion dollars investments in digital infrastructures for the fun of it.

He said the present administration is committed to digital connectivity for the people to make lives more meaningful and impactful, adding that the investments would ensure that Nigerians enjoy the best quality of digital services and protection in the nearest future.

The ITU International Submarine Cable Resilience Summit aims to foster global collaboration, secure innovative solutions, and engage leaders from government, industry and international organisations to strengthen the global digital infrastructures.

“This investment is part of a larger vision to provide every Nigerian with access to high-quality digital services, while safeguarding their digital identities,” Tijani said.

The ITU International Submarine Cable Resilience Summit, co-hosted by Nigeria and Portugal, will explore innovative strategies to strengthen the security and resilience of submarine cables—vital infrastructure for global digital connectivity.

The summit is bringing together government leaders, industry experts, and international organizations to discuss ways to safeguard submarine cable networks, which are increasingly vulnerable to disruptions.

Tijani emphasized that the discussions at the summit will focus on finalizing a global declaration on submarine cable resilience, calling for heightened action from both governments and private sectors to protect digital infrastructure worldwide.

In his words, “Nigeria is not just solving local issues; we are taking a global leadership role in securing submarine cables, which are essential for digital connectivity”.

The summit will address the growing concern of disruptions in submarine cable networks, with an average of 150 to 200 cables being damaged or cut annually, severely impacting global digital connectivity.

To tackle these challenges, the summit will include key international organizations such as the International Maritime Organization (IMO) and the Food and Agriculture Organization (FAO), promoting coordination across industries such as telecom, shipping, and fishing, which impact submarine cable integrity.

Tijani also highlighted Nigeria’s leadership in the digital space, stating that while the country already boasts a robust submarine cable network, with around eight or nine cables landing in Nigeria, the key challenge now is expanding these networks inland and ensuring reliable, high-speed internet access for all Nigerians.

“We are committed to connecting every Nigerian, ensuring that digital infrastructure benefits all citizens,” he added. Tomas Lamanauskas, Deputy Secretary-General of ITU, praised Nigeria’s forward-thinking investments in digital infrastructure.

He highlighted that Africa is experiencing rapid growth in digital traffic, and Nigeria’s investments will play a pivotal role in ensuring the continent remains competitive on the global digital stage.

According to him, “This region is the fastest-growing for international digital connectivity, and Nigeria’s leadership is critical to ensuring Africa’s success in the global digital economy.

The summit is expected to provide a platform for robust discussions on enhancing submarine cable security, a critical pillar for the global digital economy, with over 50 countries participating in this essential dialogue.


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Network International Partners with MTN Group to Enhance Digital Payment Solutions Across Africa

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Network International, a leading enabler of digital commerce across the Middle East and Africa (MEA), has been appointed as a Payment Processor – Issuing partner for MTN Group Fintech, Africa’s leading mobile financial services provider.

This partnership marks a significant extension of Network’s portfolio of issuer processing collaborations throughout the African continent.

With a footprint spanning over 50 countries and serving over 250 financial institutions, Network International brings its expertise to this partnership which will enhance MTN Fintech’s cutting-edge mobile services and provide even greater value to stakeholders and customers across Africa.

The partnership will focus on rolling out card issuance products across key MTN Fintech markets, starting with Rwanda which is already operational. Soon Uganda, Ivory Coast, and Nigeria will also be covered under this collaboration.

Network International will provide a comprehensive range of services, including transaction processing, card management and online fraud prevention. MTN Fintech users will benefit from a seamless experience accessing both traditional mobile services and innovative digital payment solutions.

Dr. Reda Helal, Group Managing Director – Processing, Africa and Co-Head Group Processing at Network International commented: “Our collaboration with MTN Group Fintech marks a major milestone for our outsourced payments services in Africa.

“It demonstrates our ability to successfully serve Mobile Network Operators (MNOs) via our fully-fledged processing solutions and our continued dedication and commitment to the African region.

“We are excited to support MTN Group Fintech’s growth strategy, and its business development plans across the continent.”

Cedric N’guessan, Executive for Payment and E-commerce at MTN Group Fintech added, “This collaboration with Network International is pivotal in enhancing financial inclusion across Africa and beyond.

“It enables our customers to actively engage in the global economy, aligning perfectly with our strategic goals alongside Mastercard to broaden access to digital financial services across the continent.”

MTN Group provides voice, data, fintech, enterprise wholesale and API services to more than 288 million customers in 14 African markets.


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