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2.5GHZ Licensing’ll Encourage More Broadband Operators –Garg
2.5GHZ Licensing’ll Encourage More Broadband Operators –Garg
Anurag Garg is managing director of Direct On PC, a leading Internet Service Provider in the Nigeria. Garg joined DOPC eight years ago from Zenith Computer Limited, India; he has vast knowledge of the country’s internet service market having served as chief operating officer of the Company before his appointment as managing director in 2010. He spoke to chike onwuegbuchi on issues around growing internet service market in the country.
DOPC Embarked on Network Upgrade to 4G Technology
As you rightly mentioned, we had started working on our 4G project branded as Unwired last year. I am happy to tell you that we have successfully completed the first phase of Unwired 4G project in Lagos. We have rolled out hundreds of sites in Lagos and we are providing end to end coverage in Lagos. We have covered up to Ajah on one end and up to Alaba International Market on the other end. At the same time, we are not stopping it there as we’ll be adding more sites depending on coverage requirement coming from our customers. We are working on 4G connectivity in Port Harcourt and Abuja as well.
Where Does This Upgrade Position DOPC in Terms of Service Delivery?
This is a big achievement for Direct On PC (DOPC) as we have rolled out the largest 4G network in Lagos. With this roll-out, DOPC has achieved position of the leading Wimax service operator (in Nigeria). Apart from excellent coverage, we are providing wide choice of devices to our customers. As we cater to all sorts of customers ranging from individuals to corporate clientele, they can choose the device which is suitable for their requirements. For instance, an individual or small business may be interested in having our Indoor modem with inbuilt Wi-fi feature. This way, they don’t have to invest in wireless router or switch separately. Corporate customers can choose outdoor Wimax radio device for rugged corporate connectivity. We are providing unmatched internet speed to our customers.
You Have 2.3 GHZ License. If NCC Decides to License 2.5GHZ, Where Does This Leave You?
We were pioneer in rolling out Wimax services in 2.3 GHz band and during last auction, two more players were given licenses to operate in this frequency. Issuing licenses in 2.5 GHz will bring more operators to market offering broadband services. Competition is always good for the market. This helps in increasing the market size and brings cost-effectiveness in operations of providers as they need to work more diligently to remain competitive. Broadband in the country is still in nascent stage and I think such step by the NCC would boost the market. But the NCC needs to keep an eye on the use of frequency as well. Some operators may take frequency from NCC and do not roll-out services in appropriate time. To avoid such incidents only serious players should be allowed to participate in frequency allocation.
Effective Spectrum Management for Digital Dividend and Increased Broadband Penetration
I believe NCC is doing a good job in allocation of spectrum for maximum broadband penetration but there are many other factors to look into. The most important one is basic infrastructure and then IT infrastructure availability in the country. Public power supply remains a major business bottleneck in terms of critical infrastructure for effective operation.
Any given ISP spend enormous amount of money to maintain consistent power supply which eventually shows up in price of its services and they don’t remain affordable to many people. For IT infrastructure, for instance, Nigeria now has various fibres coming into the country but mainly, they are all available in Lagos. Until the terrestrial connectivity between Lagos and various cities is available, these fibres can’t be used to roll out broadband services in remote areas. No wonder that about 60% of total internet connections are in Lagos alone.
Another aspect is that rolling out broadband services is a capital intensive exercise and until the returns are commensurate to the investment, operators may not feel encouraged to go all out for massive roll-out. From NCC and federal government’s side, if they can provide some sort of incentives to serious broadband providers, it may help in faster roll-out of services nationwide.
There are national fibre networks such as the ones own by MTN, Globacom among others which span from Lagos to Kano, as well as Lagos to South-east. Why is cost of bandwidth still very high in hitherland compared to Lagos?
As stated earlier, national fibre network is very limited and is very expensive. And for this reason, while international fibre in Lagos is available at very affordable prices, it can’t be delivered that way to other locations. Only if the cost of national fibre can come down drastically then prices in remote areas will come down and may become comparable to Lagos.
Impact of Operations of Illegal ISPs on Your Business
This is also a big problem which ISPs like us face sometimes. Some unknown (so called ISPs) use the frequency illegally creating interference. Though NCC takes action on getting report from any ISP, customers suffer during such times. There should be more strict laws in terms of penalty and imprisonment for such illegal operators. NCC can be more active in dispensing information on licensed bands to operators and public in general as well, because sometimes it may be due to one’s ignorance that somebody might be using a licensed frequency allocated to some operator.
With the available bandwidth capacity in Lagos, and 3G, 4G technologies that operators are using, subscribers are yet to experience real broadband services. Why?
I do not think that customers can’t enjoy real broadband on 4G platform. On our 4G Unwired services, we are offering service plans ranging from 512 kbps to 4mbps. These speeds are comparable or better than any global standards set for broadband. Our customers can watch live video and can do uninterrupted video streaming using Unwired connectivity. In fact, some time I feel very happy when I see our customers enjoying our services almost unbelievingly. I have heard many of them saying that they couldn’t imagine Unwired 4G services to be so fast using a small indoor modem. So, true broadband is really available in Nigeria on our service.
What Is the Future of Satellite Technology Especially in Nigeria, in View of National and Metro Fibre and Copper Infrastructure?
Various technologies have their different advantages and disadvantages. Globally, satellite connectivity is known for its stability but at the same time it is much costlier than fibre or any other terrestrial connectivity. Due to this, VSAT normally works as back-up for fibre or copper connectivity. Scenario in Nigeria is no different and I see VSAT taking up the roll of back-up connectivity while it used to be primary connectivity in past. Apart from this, fibre cannot reach everywhere quickly, so VSAT will remain the choice for remote areas until fibre reaches there. Both technologies complement each other very well to deliver satisfactory results. They will co-exist in their respective roles.
DOPC Plans for the Next Five Years
We have taken a leap stride by rolling out largest 4G network in Lagos and we shall be taking it further from here. In the times to come, DOPC will maintain and enhance its position as the leading 4G service provider in Nigeria. Side by side as we are having excellent experience of providing satellite connectivity in Nigeria and West Africa, we shall strive to bring innovative solutions for our VSAT customers as well. DOPC has been adjudged as the Best ISP for the last 9 consecutive years and we’ll remain the preferred ISP in Nigeria.
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Afreximbank and Ecobank Join Forces to Boost Trade and Compliance Across Africa
African Export-Import Bank and Ecobank Group have embarked on a collaboration aimed at simplifying trade and compliance for businesses in Africa by integrating Ecobank’s Single Market Trade Hub and Afreximbank’s MANSA Digital Repository Platform.
With the collaboration, African businesses will benefit from seamless shared services across the two platforms, with users of the Single Market Trade Hub able to easily leverage MANSA’s comprehensive database for efficient know-thy-customer (KYC) and customer due diligence (CDD) checks while MANSA platform users would, in turn, be able to directly connect to the Single Market Trade Hub to explore trade opportunities to expand their businesses across Africa.
The Ecobank Single Market Trade Hub connects registered businesses across Africa on a single platform, helping them benefit from opportunities in the unified market of 1.4 billion people created by the African Continental Free Trade Agreement (AfCFTA).
It serves as a one-stop repository for the AfCFTA by providing small and medium-scale enterprises (SMEs) and corporates with insights about the agreement while its online match-making feature enables importers and exporters to upload their profiles and showcase goods and services they offer, or wish to source, with the aim of finding partners within Africa.
Once a match is found, connections are made via the platform and the transaction can be concluded leveraging on Ecobank’s trade and payment solutions in 35 African markets.
The MANSA Digital Repository Platform, or MANSA, is a one-stop-shop for due diligence matters on all African entities. As a centralised digital repository, MANSA seeks to eliminate information asymmetry and to increase intra-African trade and trade with the rest of the world.
It drives and promotes good governance culture among African SMEs and creates visibility for their businesses while also supporting African entities to expand, diversify and add value to their export products at both the local and international levels. Entities onboarded unto MANSA are allotted an Africa Entity Identifier (AEI) code which enables them to leverage other Afreximbank products and initiatives.
MANSA is also a key digital solution at the Africa Trade Gateway (ATG) marketplace which houses a suite of digital platforms designed as a single window to enable Afreximbank better deliver on its mandate, providing critical services to support and promote intra-African trade and the implementation of the AfCFTA. The platform enables African entities to accelerate their business activities at the ATG marketplace by working with verified information on trusted counterparties.
The new collaboration is, therefore, enabling Ecobank and Afreximbank to provide a central solution to the key challenge of KYC compliance and access to business across 35 countries in Africa. The improved interoperability is expected to further streamline cross-border trade and compliance in Africa, fostering greater financial and economic integration on the continent.
Afreximbank is a pan-African multilateral financial institution established to finance and promote intra- and extra-African trade.
Ecobank Group is a leading private pan-African banking group with unrivalled African expertise.
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Leadway Assurance Pledges Transformative Role to SMEs
Leadway Assurance said it has chosen to go beyond risk underwriting to play the role of transformative partner for Small and Medium Enterprises (SMEs) in the country.
The underwriting firm played this role by empowering SMEs with practical strategies on how to navigate risks inherent in Yuletide season.
Leadway recently organized a webinar session for SMEs titled, “Driving Increased Sales During the Festive Season.”
Speaking on the reason for the session, the underwriting firm said it realized that as momentum into the 2024 festive season continued, businesses, especially small and medium enterprises (SMEs), face paradoxical realities of increased sales opportunities and consequent cocktails of business risks.
It said recognising the fact that with consumer spending and holiday making increasing businesses for SMEs, there were the possibilities of risk from these spikes in commercial activities such as – theft, accidents, burglaries, fire outbreaks, frauds, and system failures.
Against this backdrop Leadway said it has reaffirmed its position as a transformative partner to SMEs by empowering businesses with practical strategies for navigating the complexities of the season.
“This aligns with the brand’s mission to deliver robust risk management and business solutions to bolster economic growth, Head of the Retail Division at Leadway, Umashime Oguzor-Doghro said.
As connected to insurance, Oguzor-Doghro said: “Insurance was often seen as a reactive tool, but at Leadway, we position it as a strategic asset. With our competitive risk management solutions—spanning property, transit, and employee coverage, we enable businesses to operate with confidence, knowing they are protected from the unforeseen.
What sets us apart is our free advisory service, which ensures businesses are fully equipped before they even take up our insurance products.” he added.
In addition to risk management, Oguzor- Doghro said the webinar championed collaboration as a catalyst for success, adding that Leadway’s partnerships with event managers and SME stakeholders aim to ensure seamless operations during the festive season, reinforcing the company’s role as more than just an insurer but a reliable business ally.
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Mastercard, MTN, and Arifu Launch Digital Skills Program for African Small Businesses
Mastercard Center for Inclusive Growth, MTN Group Fintech and Arifu have partnered to support about one million small businesses in Cote’ D’Ivoire and Uganda, to digitize their operations, increase the use of digital financial services and access digital marketplaces through the MoMo Coach chatbot.
This program, part of the Center’s global Mastercard Strive initiative, aims to enhance the resilience and growth of small businesses by providing essential digital skills. It is one of the ways Mastercard Strive has disseminated chatbot-ready business building content for small businesses in the region, which is currently also available in Kenya and Nigeria.
Small businesses in sub-Saharan Africa, especially those impacted by the pandemic, have faced significant barriers in adopting digital tools. As of December 2022, only 27.65% of businesses in sub-Saharan Africa had adopted digital tools to enhance their efficiency, showing a slight improvement from 19.44% in August 2020. A lack of relevant skills continues to limit their growth and access to essential financial services. MoMo Coach addresses these gaps by providing free, accessible upskilling content via popular messaging platforms.
Supported by the Mastercard Center for Inclusive Growth and delivered by Caribou Digital, this program equips small businesses with digital skills, enabling them to adopt digital tools, access capital, and engage more effectively in digital marketplaces. The program aligns with Mastercard Strive’s broader goal of reaching 18 million small businesses around the world to go digital, get capital, and access networks and know-how.
“Small businesses are vital to Africa’s growth and create opportunities for a more resilient and inclusive regional economy. We are delighted to catalyze a partnership between MTN Group Fintech and Arifu to equip almost one million small business owners with the digital skills and knowledge essential for thriving in an increasingly digital economy, setting them up for success.” said Subhashini Chandran, Senior Vice President of Social Impact for Asia Pacific, Europe, Middle East and Africa
The MoMo Coach solution, powered by Arifu’s Grasp Platform, uses mobile messaging to deliver micro-learning experiences. It is accessible across multiple channels, including WhatsApp, Telegram, Facebook Messenger, SMS and MoMo. This gives small business owners and entrepreneurs flexibility in accessing practical, actionable tips to unlock growth opportunities in the digital economy.
Serigne Dioum, CEO of MTN Group Fintech, further adds: “Empowering small businesses with digital skills is key to driving inclusive growth in Africa. Through MoMo Coach, we are unlocking opportunities for entrepreneurs to thrive in the digital economy, strengthening communities, and shaping the future of business across the continent.”
The program has been rolled out in Côte d’Ivoire and Uganda, reaching over 930,000 MTN customers, merchants, and agents, with more than 75,000 small business owners accessing free digital courses and over 45,000 actively engaging with MoMo Coach. Courses offered include “How to Start Your Business,” “Money Management,” and “Grow and Secure Your Business.” These courses are based on insights derived from MoMo merchants and agents, and they address key challenges like affordability and access to relevant business knowledge—enabling small business owners to navigate the digital landscape.
Aminata, a 31-year-old business owner from Gôh-Djiboua, Côte d’Ivoire, is one of the many beneficiaries of MoMo Coach. Selling shoes and clothing since 2022, she says: “There’s a lot of competition, but MoMo Coach helps me sell better. Before, I used all my profits to buy new stock, which left me using my capital for expenses. Now, I split my profits: one part for business growth, another for expenses, and some savings for other projects.” She has also started using WhatsApp to increase her sales, noting: “My income has increased. When I post my goods, I sell more.”
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