E-Business
Eliminate Wasting Time and Act in Real Time

A sudden technical problem in an organisation, especially during business hours, can cause havoc for an IT department as it is not usually prepared for it, nor does it immediately know what the exact cause of the disruption may be.
This is according to Anton Jacobsz, managing director at Networks Unlimited, an authorised distributor of NETSCOUT solutions throughout Africa.
Jacobsz said, “There is no value, in such a crisis, in having the IT department internally trying to apportion blame between the network engineer versus the network technician or service provider. Instead, the IT department should have a system in place that avoids such ‘finger pointing’ and enables seamless and continuous operation, as well as effective preparation in the case of a crisis.”
Visibility for network engineers
Jacobsz said that network engineers need to be aware of as many touch points to the data as possible, especially with applications that are hosted in the Cloud.
Data sources throughout the network need to be leveraged to provide an overall picture of how services and applications are performing. NetFlow, SNMP, stream to disk packet capture, automated data mining and application performance alerting need to be used system wide to stay on top of performance and security threats, while providing IT professionals with actionable data in the event of a problem.
There are simply too many changing technologies for the network engineer to keep up with at an expert level. In view of this, the network engineer needs to rely on automated analysis tools to provide direction on problem alerting, isolation, and root cause resolution.
In order to validate, troubleshoot, and restore these systems, network engineers require visibility to take the right action in the right place, which ultimately saves the company money and prevents downtime.
Monitoring and analysis by network operators/ technicians
Before a new system goes live, it should be monitored and analysed by network operators using management and monitoring systems and tools.
There are major benefits to implementing these management systems – first, technicians will be able to keep step with a highly dynamic network environment, which places greater demands on their role.
These demands include application problem resolution and analysis of network components, which cannot be accessed in the Cloud.
In today’s critical network environments, technicians cannot continue to lean on legacy systems that only display up/ down status and ping response times. This data cannot facilitate finding the root cause of slow application response and often does not allow the problem to be isolated and resolved.
Preparation by service providers
This is a key to success, in addition to constant skill updates and the ability to be flexible and adaptable. Service providers need to establish and execute on some critical best practices to keep ahead of the complexity and to provide the highest level of service and support to their clients.
Key areas to focus on for best practice execution include:
- Pre-deployment assessment;
- Installation and test; and
- Documentation and reporting.
Service provider field teams can improve project scoping and estimates, reduce call-backs and issues, and ensure satisfaction that results in prompt payment, additional service opportunities and referral business, by focusing on these three areas.
“It is important that IT divisions within the region’s enterprises are as efficient as possible in order for them to not only compete on a global scale, but to also, ultimately, have a bigger impact on the local economy. We are proud to have this kind of real-time service assurance and cybersecurity solution available to the African market, “ concluded Jacobsz.
E-Business
Internet Society Announces Peering Fellowship

The Internet Society’s six-month Fellowship Peering program continues to help make internet access affordable, dependable, and resilient. The program, according to the global charitable organisation, is targeted for fifteen professionals in the peering and interconnection sector.
“It offers a unique opportunity to build the skills, knowledge, and networks necessary to improve local Internet infrastructure and policy,” according to the site’s description.
The fellowship participants will participate in a comprehensive curriculum that includes virtual training sessions, collaborative forums, and technical and advocacy-based instruction on routing, Internet Exchange Points, and policy.
The fellowship culminates in attendance at a global peering event, which provides direct experience and networking opportunities with important voices in the Internet community.
The fellowship enhances participants’ impact in their particular nations by developing engagement with seasoned professionals and boosting regional and global collaboration. The program invites fellows to return to their communities prepared to expand interconnectivity, improve policy conditions, and make a meaningful contribution to the development of the Internet ecosystem.
Applicants must have at least three years of Internet experience and be based in Latin America and the Caribbean, Africa, or Asia-Pacific.
Eligibility also required proper travel documentation and availability to attend important events such as African Peering and Interconnection Forum, Latin American and Caribbean Network Operators Forum, or Peering Asia, as well as a commitment of roughly four hours per week over six months.
E-Business
SERAP Calls for Withdrawal of Nigeria’s Data Act Amendment

Socio-Economic Rights and Accountability Project (SERAP) has called for the withdrawal of the amendment of the Nigeria Data Protection Act 2023 because it seeks to regulate the activities of bloggers operating within the territorial boundaries of Nigeria.
The organisation in its letter urged Mr Godswill Akpabio, Senate President, and Mr Tajudeen Abbas, Speaker of the House of Representatives, to “immediately withdraw the repressive bill.”
The titled A Bill for an Act to Amend the Nigeria Data Protection Act, 2023, to Mandate the Establishment of Physical Offices within the Territorial Boundaries of the Federal Republic of Nigeria by Social Media Platforms and for Related Matters among others intends to regulate bloggers, including by requiring all bloggers to register local offices and join recognised national association for bloggers.
Currently, the bill has passed its first and second reading in the Senate.
In the letter signed its deputy director, Mr Kolawole Oluwadare, SERAP asked Mr Akpabio and Mr Abbas “to ensure that any amendment to the Nigeria Data Protection Act promotes and protects the rights of bloggers and other journalists and does not undermine the fundamental human rights of Nigerians.”
It demanded an end to “the imposition of unnecessary restrictions on the rights of Nigerians online and Internet-based content.”
In the letter dated April 12, 2025, the group said, “This bill is a blatant attempt to bring back and fast-track the obnoxious and widely rejected social media bill by the back-door.”
“If passed, the bill would also be used to ban major social media platforms—including Facebook, X (formerly Twitter), Instagram, WhatsApp, YouTube, TikTok, and independent bloggers if they ‘continuously fail to establish/register and maintain physical offices in Nigeria for a period of 30 days.
“Lawmakers should not become arbiters of truth in the public and political domain. Regulating the activities of bloggers and forcing them to associate would have a significant chilling effect on freedom of expression and lead to censorship or restraint.
“Should the National Assembly and its leadership fail to withdraw the bill to regulate the activities of bloggers, and should any such bill be assented to by President Bola Tinubu, SERAP would consider appropriate legal action to challenge the legality of any such law and ensure it is never implemented in the public interest,” the organisation warned.
E-Business
NITDA Warns Against Fake Google Play Store

National Information Technology Development Agency (NITDA) has issued a public advisory warning Nigerians about a fraudulent website impersonating the Google Play Store.
Mrs Hadiza Umar, head of Corporate Affairs and External Relations at NITDA, made this known on Friday in Abuja.
Umar stated that the fake website was distributing a new malware strain known as the Play Praetor Trojan.
“Cybercriminals are using fraudulent websites designed to mimic the Google Play Store to lure victims into downloading malicious applications,” she said.
She explained that the fake Play Store links were being circulated through various social engineering tactics, including phishing emails, malicious advertisements, and SMS messages.
According to Umar, once the fake application is installed, the Play Praetor Trojan gives attackers unauthorised access to the victim’s device.
“This access can lead to data theft, credential harvesting, financial fraud, remote control of the device, and further malware deployment,” she warned.
She urged the public to download apps only from the official Google Play Store or other trusted sources.
Umar also advised users to verify app developers, read reviews before installation, regularly update their devices and apps to patch vulnerabilities, and use reputable mobile security solutions to detect and block threats.
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