Connect with us

Telecom

Microsoft fortifies security, brings AI to the masses @ Ignite 2018

Published

on

Kindly share this post

Microsoft Corp, at Ignite 2018 underscored the need for increased IT security and released an array of security programs and products.

Among them are Microsoft Secure Score, a dynamic report card that assesses Microsoft 365 customer environments and makes recommendations that can reduce breaches up to thirty fold, and Microsoft Authenticator, which helps make secure sign-on easier for workers with features like password-free login.

The company also advanced its commitment to democratize access to AI through a new AI for Humanitarian Action program aimed at harnessing the power of AI for disaster recovery, helping children, protecting refugees and displaced people, and promoting respect for human rights.

 

Satya Nadella, CEO of Microsoft said, “In this era of the intelligent cloud and intelligent edge, businesses in every industry are looking for a trusted partner to help them transform.

. “We are pushing the bounds in AI, edge computing and IoT, while providing end-to-end security to empower every organization to build its own digital capability and thrive in this new era.”

 

According to the company, Cybersecurity is the central challenge of the digital age. Every day organizations take precious time and resources away from their core business mission to defend against, and recover from, cyberattacks.

 

They operate dozens of complex, disconnected tools, yet the gaps between those tools remain and threats get through.

 

As the nature of the threats and the profile of the attackers continue to evolve, security teams struggle to keep up, and skilled expertise is scarce.

 

Microsoft is uniquely positioned to help, and today the company shared ways it is empowering IT to unlock the security capabilities of the intelligent cloud.

To tip the scales in the cyberwar, Microsoft has a unique focus on three things: security operations at global scale that work not just for us but also for our customers, enterprise-class technology, and broad cybersecurity partnerships for a heterogeneous world.

 

Security operations at a global scale that work for our customers: At Microsoft, more than 3,500 full-time security professionals work with leading AI tools to analyze more than 6.5 trillion global signals each day.

The company’s global security infrastructure protects customers by securing datacenters, running a Cyber Defense Operations Center, hacking its own defenses (red-teaming), hunting down attackers, and blocking more than 5 billion distinct malware threats each month.

Just recently, Microsoft’s cloud-based machine learning models detected — with only 200 discrete targets — a stealthy and highly targeted attack aimed at small businesses across the United States. The company neutralized the threat, called Ursnif, in seconds.

Also, Microsoft’s Digital Crimes Unit, focused on advanced disruption and deterrence, has worked with global law enforcement agencies to take down 18 criminal bot-nets and rescue nearly 500 million devices from secret bot-net control.

 

Enterprise-class security technology: Microsoft is using the cloud to secure organizations broadly with new security features in its products that protect against a wide range of threats, secure the network and protect sensitive information:

 

  • Nearly all data breaches start with compromised passwords. Today, Microsoft declared an end to the era of passwords, delivering new support for passwordless login via the Microsoft Authenticator app for the hundreds of thousands of Azure AD connected apps that businesses use every day. No company lets enterprises eliminate more passwords than Microsoft.
  • Microsoft Secure Score, the only enterprise-class dynamic report card for cybersecurity, now includes EMS and Azure Security Center. By using Secure Score, organizations get assessments and recommendations that typically reduce their

 

  • chance of a breach up to thirtyfold with steps like enforcing multifactor authentication for both administrators and end users and ensuring trusted access to the right applications. The Secure Score expansion also includes a broader set of controls from products like Microsoft Cloud App Security and Azure Active Directory to further harden defenses and help IT understand and improve their organization’s security position.
  • Microsoft Threat Protection, announced today, is a comprehensive end-to-end solution that can help protect, detect and remediate cyberthreats, bringing together advanced threat protection and auto-remediation across email, PCs, identities and infrastructure into a single integrated experience in Microsoft 365. The service uses AI and human research to speed up investigations to eliminate threats faster, saving thousands of hours for overstretched security teams.
  • Data breaches often stem from cybercriminals accessing data in use for computation, analysis and other functions. This deters many organizations from putting sensitive data into cloud workloads. Microsoft announced its public preview of Azure confidential computing, making Azure the first cloud service to provide a secure platform for protecting the confidentiality and integrity of data in use.

 

Cybersecurity partnerships in a heterogeneous world: It takes more than the right technology and operations to make the world as secure as possible. It takes work to strengthen the broad ecosystem, bring the entire tech sector together, and partner directly with governments and democratic institutions. In close partnership with others, Microsoft recently made significant advances in this work.

 

Microsoft is working with tech companies, policymakers and institutions critical to the democratic process on strategies to protect our midterm elections. The company’s Defending Democracy program aims to protect political campaigns from hacking, increase security of the electoral process, defend against disinformation and bring greater transparency to political advertising online. Part of this program is the AccountGuard initiative, which provides state-of-the-art cybersecurity protection at no extra cost to all candidates and campaign offices at the federal, state and local level, and other organizations critical to the democratic process.

In the first month, Microsoft has onboarded more than 30 organizations into AccountGuard, focusing initially on large national party operations, and the initiative now includes committees representing both major U.S. parties, as well as high-profile campaigns and think tanks. Microsoft is developing plans to extend the Defending Democracy program to democracies around the world.

 

Since the establishment of the Cybersecurity Tech Accord, an agreement to bring the entire technology sector together in defending all customers everywhere from malicious attacks by cybercriminal enterprises and nation-states, the group has nearly doubled in size. With 27 new organizations joining from around the globe since its launch, including Panasonic, Swisscom and Rockwell Automation, to name a few, the total number of signatories is now 61 companies, strengthening the broad ecosystem needed to keep the world secure.

 

In partnership with security teams across the company, the DCU has also combatted nation-state hackers. Using innovative legal approaches 12 times in two years, the DCU has shut down 84 fake websites often used in phishing attacks that were set up by a group known as Strontium, which is widely associated with the Russian government.

 

Around the world, the company is advocating for effective public policy by governments including stronger international rules, accountability through attribution, and the adoption of concepts like the Digital Geneva Convention.

 

Data and AI transform the intelligent enterprise

Furthering the company’s commitment to democratizing access to AI and ensuring that the benefits are widely shared, the company today launched AI for Humanitarian Action, a new $40-million, five-year program aimed at harnessing the power of AI to aid efforts such as disaster recovery, protecting children, refugees, and displaced people, and promoting respect for human rights. The company will do this by working deeply with select nongovernmental and

humanitarian organizations through grants, investment of technology and shared expertise. This is the third program in Microsoft’s AI for Good initiative, launched in July 2017.

Microsoft is also continuing to deliver AI-infused products and services that will be available to billions of people through the next generation of applications, experiences and personal assistants. Today, Microsoft is announcing new products and services to help enterprises get the most value from their data:

 

  • Azure Machine Learning helps data scientists and developers build and train AI models faster, then easily deploy to the cloud or the edge. Significant new updates to the service include automated machine learning to identify the most efficient algorithms and optimize model performance, additional hardware-accelerated models for FPGAs, and a Python SDK that makes Azure Machine Learning services accessible from popular IDEs and notebooks.
  • SQL Server 2019 preview redefines the relational database with new big data capabilities that enable users to take on any data project — from OLTP, Data Warehousing and Business Intelligence (BI) to AI and advanced analytics. With these enhancements, SQL Server becomes a hub for data insights that breaks down silos between database management systems, providing faster insights without moving or copying data. Spark and Hadoop Distributed File System (HDFS), now built-in, enable data scientists to ingest, store and analyze vast amounts of data. New connectors enable the query of other databases like Oracle, Teradata and MongoDB directly from SQL Server, removing barriers to insights everywhere.
  • Azure SQL DB hyper scale is a new, highly scalable service tier that adapts to your workload’s needs, auto-scaling up to 100 TB per database. Available Oct. 1, it provides a high-performance storage system that expands the potential for app growth without being limited by storage size.
  • Azure Data Explorer public preview accelerates discovery and insight from large volumes of event data. It enables users to interactively explore and analyze the data in near real time to quickly spot patterns and anomalies, determine the root causes, diagnose issues, and analyze performance for improved business insights and outcomes. Azure Data Explorer is a lightning-fast indexing and querying service optimized for ad-hoc data exploration and analytics of log and telemetry data from websites, applications and IoT devices.
  • Updates to Azure Cosmos DB Multi-master enable customers to easily build their mission-critical, globally distributed apps. Multi-master support in Azure Cosmos DB provides high levels of availability and single-digit millisecond latency, with built-in flexible conflict resolution support to significantly simplify development of globally distributed applications. The Cassandra API expands Cosmos DB’s value prop as a multimodel, multi-API database, giving customers the flexibility to use the data model and API of their choice.

And Reserved Capacity reduces barriers to entry, enabling customers to get up to 65 percent off the cost of their Cosmos DB usage.

Microsoft also unveiled new AI experiences in Microsoft 365 that make it easier for people to find information, create content, analyze data and collaborate with others:

  • Microsoft introduced a new cohesive search capability, Microsoft Search, that makes it easier to find a variety of documents and data from both inside and outside the organization without leaving the flow of work. The search box is in a consistent, prominent place throughout Microsoft 365 apps so that search is always one click away. Under the hood, Microsoft is pulling together the power of the Microsoft Graph and AI technology from Bing to deliver experiences that are more relevant to what people are working on. Customers can preview the Microsoft Search capability on Sept. 24 as it rolls out on Bing.com and to Office.com, including app start pages and in the SharePoint mobile app, with many more endpoints to come including in Microsoft Edge, Windows and Office.
  • Ideas in Office help people tap into the power of AI with one click of a mouse to launch intelligent recommendations in Office applications. Rolling out first for Excel and PowerPoint, the Ideas engine simplifies the user experience and helps people save time performing everyday tasks. Simply click the lightning bolt icon in Excel or PowerPoint to launch the Ideas pane, which provides actionable, app-specific suggestions for designs, layouts and images customized to what the user is working on.
  • Today, new intelligent enhancements in Excel are generally available, giving users the ability to turn data into insights. In addition, Insert Data from Picture, a new feature that’s available in public preview on Android, allows users to take a picture of a table from their phones and quickly convert those pictures into an Excel file that can be edited, analyzed and shared. Enhancements also include major improvements to the performance of existing Excel functionality. For instance, lookup-type functions will now take seconds instead of minutes.
  • With the ability to connect Office 365 and LinkedIn accounts, users can send emails and share documents with LinkedIn first-degree connections directly from Outlook, Word, Excel and PowerPoint. Microsoft also announced that, later this year, customers will be able to see LinkedIn information about the people they’re meeting with directly in meeting invites.
  • New AI-powered capabilities in Microsoft Teams are now generally available, showcasing Microsoft’s ongoing commitment to transform business meetings. Background blur uses facial detection to blur your background during video meetings, and meeting recording provides speech-to-text transcription generating a searchable transcript and automatically applying captions to the recording. And with generally availability of the new live event capabilities beginning to roll out worldwide in Microsoft 365 later this year, customers will be able to create and stream live and on-demand events in Teams, Microsoft Stream and Yammer.

 

 

  • Microsoft is bringing customizable Cortana experiences and skills with the new Cortana Skills Kit for Enterprise. The end-to-end solution allows enterprises to build custom skills and agents, test them with users, and fully manage deployment to their organization. Developed with the Microsoft Bot Framework and Azure Cognitive Services Language Understanding service, the platform will help enterprises effectively use Cortana to improve workforce productivity. This is currently available by invite only and more broadly in the near future where companies and developers will be able to request an invitation.

 

Capturing value from IoT and edge computing

Computing is becoming more ubiquitous and simultaneously more distributed across the edge — connected devices, endpoints and geographies. With the power of AI, these devices can predict, learn, speak and more. This is all driving the next wave of innovation at the intelligent cloud and intelligent edge. Microsoft is delivering powerful IoT and edge solutions that unlock new opportunities for customers to bring cloud intelligence to new scenarios and to areas where connectivity is unreliable:

 

  • Azure Digital Twins, announced today, is a new offering in our IoT platform that enables customers and partners to create a comprehensive digital model of any physical environment. As the world enters the next wave of innovation in IoT where the connected objects such as buildings, equipment or factory floors need to be understood in the context of their environments, Azure Digital Twins provides a complete picture of the relationships and processes that connect people, places and devices. Azure Digital Twins leverages the full power of the Intelligent Cloud and Intelligent Edge to provide a foundation for partners to build custom digital solutions that stay up-to-date with the physical world, as well as use advanced analytics to understand the past and predict future states for scenarios such as predictive maintenance, energy management and more.
  • Azure Sphere, the first holistic solution designed to secure and power IoT devices at the intelligent edge, is now available in public preview. Azure Sphere is designed to secure connected microcontrollers — of which there are 9 billion shipping every year — from the silicon to the cloud. Development kits are now universally available.
  • With Azure Data Box Edge public preview, now available, Microsoft is adding even more products to the Azure Data Box family to help customers analyze, process, and transform data before uploading it to the cloud. Azure Data Box Edge is a physical network appliance, shipped by Microsoft, that sends data in and out of Azure with AI-enabled edge capabilities. It uses advanced FPGA hardware natively integrated into the appliance to run machine learning algorithms efficiently at the edge. The size and
  • Portability enables customers to run Azure Data Box Edge as close to users, applications and data as needed.

 


Kindly share this post

Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

Qualcomm Completes Third Edition of Make in Africa Startup Mentorship Program

Published

on

Kindly share this post

Qualcomm Technologies Inc. has announced the successful completion of its third annual Make in Africa (QMIA) Startup Mentorship Program, marked by the virtual Make in Africa Finale 2025. The initiative underscores Qualcomm’s long-term commitment to fostering Africa’s vibrant innovation ecosystem through the broader Qualcomm Africa Innovation Platform.

Highlights:

  • The 2025 Qualcomm Make in Africa program supported ten innovative startups from Kenya, Tunisia, Nigeria, Benin and Senegal, each addressing local challenges by developing tech-enabled solutions across critical sectors such as healthcare, sustainable agriculture, climate resilience and mobility.
  • This year, the program attracted more than 400 applications from 19 countries, showcasing remarkable talent across the continent.
  • Farmer Lifeline, of Kenya, was announced as the 2025 Wireless Reach Social Impact Fund winner, recognizing its impactful use of wireless technology.
  • Applications for Qualcomm Make in Africa 2026 are now open. Applicants can visit the Qualcomm website to apply.

As a flagship initiative of Qualcomm, the equity-free program shines a spotlight on the creativity and drive of African founders leveraging advanced technologies such as AI, 4G/5G, robotics, connectivity and IoT to address pressing real-world challenges.

Now in its third year, the program remains steadfast in its mission to accelerate early-stage technology startups by providing tailored mentorship, targeted business coaching, expert engineering consultation and comprehensive intellectual property protection guidance – exemplified by resources such as Qualcomm’s L2Pro Africa training. This holistic support empowers founders to transform their visionary ideas into sustainable, market-ready solutions.

“This year’s cohort has demonstrated incredible ingenuity, transforming complex challenges into scalable, tech-driven solutions that will drive social and economic impact across the continent,” said Elizabeth Migwalla, Vice President International Government Affairs, Qualcomm Incorporated.

“Innovation is the driving force behind Africa’s future, and this year’s startups are a brilliant demonstration of that. The African Telecommunications Union (ATU) is proud to partner with Qualcomm for the Make in Africa 2025 program,” said John Omo, Secretary General of the ATU. “We are working to harmonize spectrum management policies, regional standards, and open data practices, but we know that true progress relies on large-scale support. That’s why we call on governments, universities, investors, and industry to support these initiatives – and any endeavor that places African ingenuity at the forefront.”

The 2025 cohort includes the following groundbreaking startups:

  • Aframend (Nigeria): Uses AI to explore African medicinal plants for new drug discovery and aims to turn local remedies into safe, affordable treatments for diseases.
  • AmalXR (Tunisia): Offers AI-powered virtual rehabilitation sessions on everyday devices, enabling easy patient and clinician progress tracking.
  • Archeos (Benin): Automates fish farming with solar-powered sensors and feeders, providing real-time data on water quality and feeding levels for improved fish health.
  • ClimatrixAI (Nigeria): Installs connected weather and flood stations with an AI platform to forecast street-by-street risk, enhancing early warnings and disaster response for local communities.
  • Ecobees (Tunisia): Builds smart hive monitors and a digital platform for real-time insights into beehive-health, to protect bees and crops that depend on them.
  • Edulytics (Senegal): Applies AI on handheld ultrasound devices for early detection of liver disease, aiming to make this special screening widely accessible.
  • Farmer Lifeline (Kenya): Deploys small, solar-powered devices that scan fields for pests and diseases and send alerts straight to farmers’ phones to protect crops.
  • Pollen Patrollers (Kenya): A women-led agritech startup using connected hive technology and AI to keep bee colonies healthy.
  • Solar Freeze (Kenya): Provides solar-powered cold rooms with remote monitoring enabling farmers to keep fruits and vegetables fresh and increase earnings.
  • Pixii Motors (Tunisia): Designs electric scooters with smart batteries that can be swapped in and out at local stations, aiming to revolutionize urban mobility.

Wireless Reach Social Impact Fund Winner 

Kenyan innovator, Farmer Lifeline, was announced as the winner of the 2025 Wireless Reach Social Impact Fund. The fund, sponsored by Qualcomm® Wireless Reach™ Initiative, champions the innovative use of wireless connectivity to address pressing community. As the winner, Farmer Lifeline will receive dedicated funding and tailored technical support to scale its groundbreaking solution.

“Farmer Lifeline stood out with its innovative small solar-powered devices that scan fields to detect pests and diseases. This technology enables local farmers to effectively protect their crops, significantly increase yields, and improve food security”, stated Erica Ciaraldi, Vice President, Wireless Reach, Qualcomm Incorporated.

“Their visionary approach and dedication to agricultural resilience have positioned them as leaders in their field. They are driving meaningful change for smallholder farmers and inspiring others across the continent. This fund will empower them to scale their impact further, enabling broader reach and deeper influence across Africa and the world.”

In recognition of the groundbreaking innovations demonstrated by all finalists, each will receive stipends designed to accelerate their growth, support strategic development and safeguard their intellectual property. This comprehensive support underscores Qualcomm’s commitment to fostering innovation and ensuring these visionary projects can thrive sustainably.

Looking ahead: Launch of Qualcomm Make in Africa Startup Mentorship Program 2026

Building on the significant success of previous years, Qualcomm is excited to launch the fourth year of the program in 2026.

Applications for the 2026 Qualcomm Make in Africa cohort can be found at the Qualcomm website.


Kindly share this post
Continue Reading

Telecom

Fynd Expands Global Footprint, Adds Africa With Surtee Group Partnership

Published

on

Kindly share this post

Fynd, an AI-native retail technology platform backed by Reliance Retail Ventures Limited, today announced its official expansion into South Africa, onboarding Surtee Group – one of the region’s most established luxury and fashion retailers – as its first strategic customer in the market. This milestone marks a pivotal moment for African retail, as legacy brands begin embracing digital transformation to meet the demands of a rapidly evolving consumer landscape.

Fynd Expands Global Footprint, Adds Africa With Surtee Group Partnership

Fynd

Fynd’s entry into Africa reflects its commitment to enabling digital transformation in high-growth retail markets worldwide. The move also comes at a turning point when South Africa’s e-commerce sector is projected to exceed R130 billion ($7.48 billion) in 2025, capturing nearly 10% of total retail sales – a fourfold increase since 2020.

According to Statista, South Africa is expected to have 11.7 million e-commerce users in 2025, with projections reaching 21.5 million by 2029. This growth is being driven by rising internet penetration, mobile-first shopping behaviour, and increasing trust in digital platforms. To meet rising consumer expectations, businesses are investing in AI and unified commerce platforms. Fynd’s scalable, AI-native stack is built to support this shift, enabling agility, personalisation, and operational efficiency.

“South Africa’s retail landscape is evolving fast,” said Ronak Modi, Chief Business Officer – Global at Fynd. “Consumers expect seamless, personalised experiences across every channel, and retailers need agile, intelligent infrastructure to keep up. Our platform is built to unify disconnected systems, speed up fulfilment, and elevate customer engagement; all without adding operational complexity.”

“South Africa is an exciting addition to our global footprint. The market is digitally ambitious, brand-forward, and ready for intelligent commerce infrastructure. Our goal is to help local retailers unify siloed systems, personalise engagement, and accelerate fulfilment without adding complexity.”

Surtee Group operates 94 boutiques and 2 e-commerce sites, comprising the multi-branded stores Levisons and the mono-brand boutiques, namely, Giorgio Armani, Michael Kors, Lacoste, Hugo Boss, VERSACE, TOD’S, Salvatore Ferragamo, Versace Jeans Couture, Emporio Armani, Burberry, Jimmy Choo, Luminance, Paul Smith, Coach, and Armani Exchange. They will implement Fynd’s unified commerce stack, including Storefronts, Order Management System (OMS), Warehouse Management System (WMS), and Clienteling tools to connect in-store and online operations, streamline inventory visibility, and launch brand-specific ecommerce storefronts across its brand portfolio.

While online retail continues to surge, offline sales still represent the vast majority of revenue for retailers in the country. Fynd will enable Surtee Group to unify its offline inventory online, power ship-from-store capabilities, and improve both margins and sell-throughs. Additionally, products like Clienteling will empower in-store teams to engage customers better and drive incremental sales through personalised recommendations and seamless omnichannel experiences.

Fynd’s entry into the market is designed to meet this demand. Its AI-native platform enables real-time stock visibility, ship-from-store capabilities, dark store orchestration, and intelligent customer engagement all within a single scalable solution.

As part of its digital transformation roadmap, Surtee Group aims to consolidate its leadership in luxury and fashion retail while expanding into e-commerce and improving omnichannel agility.

“We were looking for a partner who understood both the technical and strategic dimensions of unified commerce,” said a Surtee Group spokesperson. “Fynd stood out for their proven scalability, consultative approach, and deep experience with global fashion brands, many of which align with our portfolio. Their unified stack enables us to modernise operations while building a connected, brand-first customer experience.”

Fynd has already scaled across India, the GCC, and Southeast Asia, and now adds Africa to its regional presence. With Surtee Group leading the transformation, Fynd is positioned to play a key role in powering unified commerce adoption across South Africa’s growing digital economy.


Kindly share this post
Continue Reading

Telecom

AI Meets Governance: Anambra Rolls Out SmartGov for Seamless Citizen Interaction

Published

on

Kindly share this post

Anambra State has taken another decisive step in digital governance with the BETA launch of SmartGov (https://smart.anambrastate.gov.ng), its digital government services platform designed to simplify how citizens access its over 31 public services anytime and anywhere.

AI Meets Governance: Anambra Rolls Out SmartGov for Seamless Citizen Interaction

Anambra Rolls Out SmartGov

SmartGov is powered by Artificial Intelligence (AI), enabling citizens to interact with government through natural conversations rather than complex procedures or paperwork. At the core of the platform is NORA, an intelligent digital assistant trained on Anambra State government services, processes, and directories.

This launch further cements Anambra’s leadership in digital transformation, coming on the heels of its recognition at the recently held National Council on Communications, Innovation and Digital Economy (NCCIDE), where the State won four major national awards, including Best Overall Performing State in Digital Technology Development and Best State in Human Capital Development.

SmartGov serves as a single digital gateway to official government information, services, and platforms across the State.

Using AI, the platform understands citizens’ questions and guides them accurately to the right service, requirement, or process.

Through a simple three-step interaction, citizens can:

1. Ask questions about any government service in plain language

2. Receive intelligent AI-driven guidance that directs them to the correct procedure, requirements, or platform

3. Get answers or complete transactions online, via WhatsApp, or through voice-enabled access

The platform currently covers eight major service categories, including Taxes and Revenue, Land and Property, Business Services, Health, Education, Security and Complaints, Transport and Vehicles, and Culture and Tourism.

With 24-hour availability and multilingual support in English and Igbo, SmartGov removes traditional barriers such as office hours, location, and unnecessary bureaucracy, making government services more inclusive and accessible.

From business-related inquiries to renewing vehicle papers, paying taxes, or locating the nearest health facility, SmartGov guides users clearly and seamlessly through each step of the process, ensuring accuracy and consistency across government interactions.

The BETA launch also showcases Anambra’s technical innovation by bringing together AI, voice-enabled access, and WhatsApp connectivity into one unified platform, all supported by a continuously updated government service directory.

This development positions Anambra as a national reference point for citizen-focused eGovernment, building on strong policy direction, sustained digital infrastructure investments, and a deliberate focus on human capital development.

Describing the platform and its functionality, Chukwuemeka Fred Agbata (CFA), MD/CEO of the Anambra State ICT Agency, said SmartGov was built with citizens at the center.

“SmartGov is more than a service directory. It is an intelligent gateway that makes government interactions simple, fast, and reliable.”

He added that Mr Governor, Prof. Chukwuma Charles Soludo, CFR, has consistently emphasized technology as the backbone of governance through the Everything Technology, Technology Everywhere vision.

“SmartGov is a practical expression of this vision. By embedding AI into everyday government services, Anambra State is making governance more transparent, accessible, and efficient for Ndi Anambra.”

As part of the BETA phase, SmartGov also has a dedicated feedback channel to support continuous improvement. Citizens are enjoined to submit feedback via https://smart.anambrastate.gov.ng/feedback

In addition to existing channels such as the Grievance Redress Mechanism (GRM) and official email platforms, NORA, the AI digital assistant, is also available to guide users through the feedback process where required.

“As we refine SmartGov during this BETA phase, we invite Ndi Anambra to explore the platform, use it actively, and share feedback to help us make it even better,” CFA concluded.

SmartGov is now live at https://smart.anambrastate.gov.ng, ushering in a new era of AI-enabled, citizen-centric governance in Anambra State and advancing Mr Governor’s Smart Mega City vision, where innovation is expected, not optional.


Kindly share this post
Continue Reading

Trending