Connect with us

Telecom

Spectranet Opens New Experience Centres in Lagos

Published

on

Kindly share this post

Spectranet 4G LTE has opened two new experience centres in Lagos as part of its strategy to set up an arm’s reach service infrastructure for its valued customers.

 

The company said this is as a mark of its commitment to meet the demands of the growing customers in Nigeria.

 

The new Spectranet Experience Centres are situated strategically within the neighbourhood of Opebi on the mainland and Awolowo road, Ikoyi, on the Island.

 

Speaking on opening more centres against the backdrop of the prominence of digital medium based customer engagement, Ajay Awasthi, chief executive officer, Spectranet 4G LTE, said selling high speed internet modems and routers makes it critical to have a face-to-face interaction with the customers in case the devices develop any issue.

 

“The centres are designed to help Spectranet 4G LTE boost customer confidence in the ‘Brand Spectranet’ by ensuring proximity and service excellence.

 

“We surely can’t downplay the contribution of new age digital media to speedily address customer pain points. However, it is also important for service brands to have a robust omni-channel service infrastructure. This ensures effective service delivery to various segments of customers – some of them are not comfortable with digital channels. At Spectranet we are integrating engagements across all these conversation points to offer a 360 degree service access.”

 

The new Spectranet Experience Centres ensure a pleasant and engaged experience for the customers including a selfie corner. Ergonomically designed for efficient interactions between the Spectranet staff and subscribers, the design elements of the Experience Centres provide an uplifting experience to the customers.

 

Commenting on the brand’s quality of service during the opening, subscriber Chike Ameobi stated, “Spectranet is no doubt the fastest internet service provider in Nigeria. They don’t just stop at offering the best speed in terms of connectivity and value you can get for money; they are also efficient in attending to queries and resolving them swiftly.”

 

Considering Spectranet’s support for business growth, another subscriber, Micheal Adesoye said: “Spectranet is a premium brand that gives considerate attention to service delivery.

 

“I must admit that I don’t regret settling for Spectranet to position my creative business. Knowing that Spectranet is reliable gives me the sort of confidence required to deliver and set eyes on growth.”

 

John Falana, responding to the announcement on Facebook said “I use Spectranet and it is good.”


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Telecom

WIOCC, Galaxy Backbone Partner to Drive High-Speed Internet Connectivity Across Nigeria

Published

on

Kindly share this post

WIOCC, Africa’s Carriers’ Carrier, has partnered with Galaxy Backbone Limited (GBB), a leading digital infrastructure and shared services provider, in a strategic infrastructure collaboration aimed at enhancing high-speed internet connectivity across the country. This partnership supports digital inclusion and drives Nigeria’s digital transformation.

By combining WIOCC’s extensive wholesale fibre network and expertise with GBB’s national fibre footprint, the collaboration will improve scalability, efficiency and service delivery for businesses and government institutions. It also aims to bridge the digital divide by expanding broadband access to underserved regions and foster partnerships with Mobile Network Operators (MNOs) to advance Nigeria’s digital economy.

A signing ceremony was held at Galaxy Backbone’s Corporate headquarters in Abuja, with Darren Bedford, Group Chief Development Officer at WIOCC and Managing Director/CEO of Galaxy Backbone, Professor Ibrahim A. Adeyanju.

They highlighted the strategic alignment of both organizations in driving digital transformation to accelerate Nigeria’s digital future, setting a benchmark for innovation and connectivity that addresses the evolving needs of Nigeria’s digital ecosystem..

Professor Ibrahim A. Adeyanju stated, “Our mission is to provide robust digital infrastructure that underpins Nigeria’s digital economy. This partnership with WIOCC is a testament to our commitment to enabling digital inclusion and providing a platform for collaboration that transforms how businesses, governments and communities operate in today’s world.”

Darren Bedford added, “This collaboration with Galaxy Backbone reflects our shared vision for driving digital transformation. Together, we are creating a platform for innovation and economic growth that will benefit the country with world-class connectivity.”


Kindly share this post
Continue Reading

Telecom

Schneider Reiterates Commitment to Accelerate Data Centre Market

Published

on

Kindly share this post

Schneider Electric, has reiterated its commitment to accelerate growth in the data centre market across East and West Africa regions that have become vital due to rapid digitalisation and increasing Internet penetration.

Commitment on the company’s drive, End User Sales Director, Anglophone Africa, Schneider Electric, Rohan de Beer, said, the African data centre market is witnessing unprecedented growth, creating a fertile ground for resellers and distributors to enhance their capabilities and foster stronger relationships with local end users.

De Beer explained that previously, Schneider Electric relied solely on external channels for market development, which sometimes led to missed opportunities and increased competition.

He noted that the new dual approach adopted by the firm seeks to address these gaps by enabling closer engagement with end users to influence technology decisions and secure a larger share of the market.

He added, “Crucially, these engagements will still be fulfilled through Schneider Electric’s extensive channel network.This strategy allows us to influence project lifecycles at an earlier stage while maintaining our channel-driven fulfilment model,” explained De Beer. “Our goal isn’t to increase direct business but to expand our market presence and share while empowering partners.”

“In addition to self-paced learning resources, we are hosting instructor-led training sessions across the Anglophone cluster. The first half of the year saw successful training completions in East, West, and Southern Africa, focusing on technical solutions for partners and distributors,” De Beer added.


Kindly share this post
Continue Reading

Telecom

Meta Plans $10Bn Subsea Cable Project to Boost Connectivity

Published

on

Kindly share this post

Meta, the parent company of Facebook, Instagram, and WhatsApp, reportedly plans to invest over $10 billion in a privately owned subsea cable network spanning more than 40,000 kilometers.

Meta Plans $10Bn Subsea Cable Project to Boost Connectivity

This ambitious project aims to enhance Meta’s control over its vast internet traffic, reduce dependence on telecommunications companies, and mitigate geopolitical risks.

The proposed route is expected to connect the U.S. East Coast to India via South Africa, and then from India to the U.S. West Coast through Australia, forming a “W” shape around the globe.

The initiative reflects Meta’s strategic move to secure its infrastructure amid growing geopolitical tensions and concerns about the vulnerability of undersea cable.

According to sources close to the company, the initiative, still in its early phases, would be Meta’s first fully owned and operated subsea cable.

This bold move underscores Meta’s focus on strengthening infrastructure to support its platforms, which generate 10% of fixed and 22% of mobile internet traffic globally, as first reported by TechCrunch.

Sunil Tagare, industry expert, who reported the plans in October, noted that the project’s initial budget of $2 billion will likely increase significantly.

“This is a monumental project in both investment and scale. The shortage of cable-laying ships and resources could lead Meta to build the cable in phases,” Tagare explained.

Although Meta has yet to publicly confirm the plans, an official announcement regarding the route, capacity, and objectives is anticipated in early 2025.

Logistical Hurdles: Meta faces difficulties securing the resources needed for a project of this scale. Cable-laying ships are in limited supply, with tech giants like Google already monopolising contracts with firms such as SubCom.

Tight Market Conditions: Ranulf Scarborough, a submarine cable industry analyst, highlighted the constraints. “The tight market for specialised resources means Meta may need to adopt a phased construction approach, potentially extending the timeline.”

Meta’s infrastructure initiatives are led by Santosh Janardhan, its head of global infrastructure. Reports suggest the project is being developed from its South African operations, indicating the growing significance of emerging markets in Meta’s strategy.

Traditionally dominated by telecom carriers, subsea cable construction has seen a shift as content-driven companies like Meta seek greater control over the infrastructure delivering their services.

If successful, this cable will strengthen Meta’s ability to handle data traffic independently, reduce reliance on shared networks, and unlock opportunities in underserved regions.

 


Kindly share this post
Continue Reading

Trending