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NITDA Investigates True caller over Privacy Rights Infraction

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The National Information Technology Agency (NITDA) has commenced investigation into a potential breach of privacy rights of Nigerians by the Truecaller Service.

 

In a statement released by Mr. Kashifu Abdullahi Inuwa, director general/CEO, National Information Technology Agency, said that the investigation is in accordance with Section 6(f) of the NITDA Act 2007.

 

The section (as referred to) empowers NITDA to render advisory services in all information technology matters to the public and private sectors,

 

NITDA therefore, said it “wish to inform the public that it commences investigation of the potential breach”.

 

“Initial findings revealed that the Truecaller Privacy Policy is not in compliance with global laws on data protection and the Nigeria Data Protection Regulation (NDPR) in particular.

 

“The findings also revealed that there are over seven million Nigerians who are active users of the Service, hence the need to enlighten the public on some of the areas of non-compliance as well as guide those affected.

 

“The Truecaller Privacy Policy, available HERE, is made of two sets – one for those in the European Economic Area (EEA) and the other for those outside the EEA. Nigeria falls under the second category. Furthermore, every Nigerian user is contracting with Truecaller India.

 

There are marked differences between both policies.

 

Critical assessment of the policy revealed non-compliance with the NDPR. Examples of these are outlined below:

 

  1. Article 1.1 states that ‘Truecaller may supplement the information provided by You with information from third parties and add it to the information provided by You.’

 

This provision contravenes Article 2.1(b) of the NDPR which requires data collection and processing to be accurate and Article 1.3(iii) which requires that valid consent must be specific. By supplementing the personal information of Nigerians without specific consent and accuracy, they are susceptible to serious invasion of their privacy. This has encouraged unscrupulous persons to continue using Nigerian identities to perpetuate fraud.

 

  1. Article 1.2 states that ‘When You install and use the Services, Truecaller will collect personal information from You and any devices You may use in Your interaction with our Services. This information may include e.g.: geo-location; Your IP address; device ID or unique identifier; device manufacturer and type; device and hardware settings; SIM card usage; applications installed on your device; ID for advertising; ad data, operating system; web browser; operator; IMSI; connection information; screen resolution; usage statistics; default communication applications; access to device address book; device log and event information; logs, keywords and meta data of incoming and outgoing calls and messages; version of the Services You use and other information based on Your interaction with our Services such as how the Services are being accessed (via another service, web site or a search engine); the pages You visit and features you use on the Services; the services and websites You engage with from the Services; content viewed by You, content You have commented on or sent to us and information about the ads You see and/or engage with; the search terms You use; order information and other usage activity and data logged by Truecaller’s servers from time to time’.

 

The above provision of the Truecaller Privacy Policy is clearly excessive and invasive of the privacy of its users. Article 2.3(2)d of the NDPR provides – when assessing whether consent is freely given, utmost account shall be taken of whether the performance of a contract, including the provision of a service, is conditional on consent to the processing of Personal Data that is not necessary (or excessive) for the performance of that contract.

 

Contrary to the expectation of many users, the Truecaller service collects far more information than it needs to provide its primary service.

 

  1. Article 3 states that ‘Truecaller may also share personal information with third party advertisers, agencies and networks. Such third parties may use this information for analytical and marketing purposes.’

 

It is global best practice for Users to be informed of the possible third-party processors’ information may be shared with and for what purpose. This Policy flaunts this rule which is also enunciated in the NDPR.

 

“The foregoing are samples of the many illegitimate provisions found in the Truecaller Privacy Policy and Terms of Service. The implications of these are far-reaching.

 

“The provisions of the policy can be exploited to put many Nigerians in unsavoury conditions. In view of this, we urge all Nigerians to take advantage of Article 4 of the Truecaller Privacy Policy which provides – “If any persons do not wish to have their names and phone numbers made available through the Enhanced Search or Name Search functionalities, they can exclude themselves from further queries by notifying Truecaller via its website at www.truecaller.com or as set forth in the contact details below…” Members of the public may also decide to delist themselves from the Truecaller Service completely.

 

“NITDA would like to assure Nigerians that it will continue to monitor the activities of digital service providers with a view to ensuring that the rights of Nigerians are not unduly breached while also improving the operational environment to support ethical players in their bid to get maximum benefit from Nigeria”, the statement reads.

 

 

 

 

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Business

FG Invests $40m in Intercept Technology, $583m in Surveillance-  S4C

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Nigeria has reportedly invested $40 million in intercept technology and $583 million on public surveillance, according to a new report by Spaces for Change (S4C), a civil society organization.

G Invests $40m in Intercept Technology, $583m in Surveillance-  S4C

So-called intercept technology and surveillance allow legally sanctioned official access to private communications, such as telephone calls or e-mail messages in a bid to enhance national security, prevent crime and aid criminal investigations.

Victoria Ibezim-Ohaeri, executive director of S4C, said that “The Nigerian government has allocated approximately $40m for intercept technologies and an estimated $583m on public surveillance projects with Chinese tech firms.”

Ibezim-Ohaeri, spoke at the West Africa Civil Society Week held in Abuja with the “Leveraging Technology for Civic Engagement and Social Change in West Africa”

At the event held in collaboration with Civic Space Resource Hub, West Africa Civil Society Institute and the Ford Foundation, Ibezim-Ohaeri stated that this expenditure prioritised security over essential public services like education and healthcare, raising questions about the government’s commitment to human rights.

With lawful interception (LI), law enforcement authorities, in response to a warrant from a judge, can perform interception, simply by applying a ‘tap’ on the telephone line of the target, making it possible for security agencies in Nigeria to listen to terrorist and criminal cell phone calls and gather communications intelligence on their dark activities.

But Ibezim-Ohaeri said her organization’s report emphasised the historical context of surveillance in Nigeria, linking colonial practices to modern state surveillance tactics.

Ibezim-Ohaeri noted, “Colonial authorities established a framework for surveillance that persists today, where security agencies continue to repress dissent and monitor civic actors.”

Key findings from the report indicated that the military regime significantly intensified state surveillance, enacting laws that curtailed press freedoms and facilitated the harassment of journalists and political activists.

“Just as the U.S. expanded surveillance post-9/11, Nigeria mirrored this response after the 2011 UN building bombing,” she remarked, referring to legislation that broadened surveillance powers under the guise of national security.

The report outlined how civic actors and opposition politicians are often the primary targets of these surveillance initiatives.

“Evidence shows that state governors have acquired surveillance technologies to monitor political rivals, demonstrating the pervasive nature of these tactics,” Ibezim-Ohaeri explained.

Furthermore, the report highlighted that most surveillance technologies used in Nigeria are imported from countries like Israel, China, and the United States, emphasizing the risks posed by dual-use technologies that can be repurposed for oppressive measures.

“The dual-use nature of these technologies significantly contributes to their unchecked proliferation, often leading to abuses by both state and non-state actors,” she stated.

Despite existing legal frameworks, the report criticised the inadequacy of regulatory controls over surveillance technologies.

 

“While laws exist to govern surveillance, their enforcement is weak, creating a fertile ground for abuse and misuse,” Ibezim-Ohaeri cautioned.

In light of these findings, the report called for urgent reforms, including improved regulatory oversight and transparency in the procurement processes for surveillance technologies.

“We need a commitment to human rights that begins at the production stage, ensuring that surveillance technologies do not infringe on civil liberties,” she said.

Llawful interception (LI), in response to a warrant from a judge, lawful interception is performed simply by applying a ‘tap’ on the telephone line of the target, making it possible for security agencies in Nigeria to listen to terrorist and criminal cell phone calls and gather communications intelligence on their dark activities.

 

 

 


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Oba Otudeko Honoured with Doyen of Business Award @Family Business Summit 2024

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Dr. Oba Otudeko, business mogul and chairman of Honeywell Group, has been awarded the prestigious “Doyen of Business” accolade at the recently concluded Family Business Summit 2024.

L-R: Tomi Otudeko, Head, Corporate Services, Honeywell Group Limited; Wole Abegunde, MD, Meristem Securities; Oba Otudeko, Founder and Chairman, Honeywell Group Limited; Foluke Oyeleye, Director, Honeywell Group Limited and Oghenevwoke Ighure, Convener, My Family, My Business, during the presentation of Doyen of Business Award to Oba Otudeko at the Family Business Summit 2024, held in Lagos on Thursday, October 17, 2024

The summit held on Thursday, October 17, at the Wheatbaker Hotel, Ikoyi, Lagos, and themed “Family Business Legacy: Strategies for Building and Maintaining Multigenerational Wealth,” focused on empowering family-owned enterprises and explored strategies for navigating leadership transitions and transferring wealth and values across generations.

Dr. Otudeko was recognised for his significant contributions to nation building and economic development through his various investments and commitment to job and wealth creation opportunities in Nigeria.

The citation described Otudeko as “a paragon of innovation,” noting his unwavering commitment to creating value and driving economic prosperity across multiple sectors through Honeywell Group Limited.

Under his leadership, the company has set new benchmarks in various industries, including food, agriculture, and real estate, fostering sustained excellence and growth.

At the event, Honeywell Group was also honoured with the ‘Revolutionary Family Business Award’ in recognition of its commitment to innovation, strategic leadership, and sustained excellence.

The company was lauded for consistently setting new standards across diverse industries it operates in, including food, agriculture, real estate, among others.

In his acceptance speech, Otudeko highlighted the importance of resilience in business longevity, noting that the ultimate measure of success is a legacy that outlives its founder.

“Business leadership is a continuous journey that transcends short-term gains.

“A legacy is built on resilience, and at an advanced stage, your primary concern becomes ensuring continuity at a level even higher than when you started,” he said.

He expressed gratitude to the event organisers, BusinessDay and PwC, for the recognition, noting that it serves as a motivation for emerging family businesses.

“I am honoured to receive this award, and I extend my heartfelt thanks to BusinessDay and PwC for this acknowledgement.

“As we look ahead, succession and the empowerment of the next generation of leaders must remain key priorities to guarantee that the legacy we are building today endures for generations to come.”

The summit also honoured other outstanding leaders, including Dr. Stella Chinyelu Okoli, founder and CEO of Emzor Pharmaceuticals, for her exceptional contributions to Nigeria’s pharmaceutical industry and overall economic development.

Several leading family-owned businesses were recognized for their impact, including Tolaram Group, Orange Drugs Limited, Daily Need Group, amongst others.

The Family Business Summit, an annual event, is dedicated to supporting the growth of family businesses in Africa.

It provides a platform for discussing the unique challenges facing these enterprises, particularly around succession planning, governance structures, and strategies for sustaining wealth across generations.


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Nigeria Makes List of Top 10 Countries with Highest Cases of Internet Scams

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As the digital age progresses, internet scam have become a significant concern for individuals, businesses, and governments worldwide.

Nigeria Makes List of Top 10 Countries with Highest Cases of Internet Scams

While providing numerous opportunities for communication and commerce, the internet has also opened the door for fraudulent activities that exploit unsuspecting victims.

The prevalence of online scams has led to financial losses, psychological distress, and a general erosion of trust in digital transactions.

In this landscape, certain countries stand out for their vulnerability to internet scams due to various socio-economic and technological factors.

According to Sanction Scanner, these top 10 countries have the highest cases of internet fraud, in no particular order.

India

India has witnessed an alarming rise in internet scams, particularly in the realms of online shopping, tech support fraud, and lottery scams.

With over 600 million internet users, the country has become a fertile ground for cybercriminals.

India faces a severe cybercrime challenge, recording $7.93 million USD. in losses across 4,850 cases in 2023, according to the National Crime Records Bureau (NCRB). Digital financial frauds alone amounted to $14.86 million USD over the past three years.

The government has initiated several awareness campaigns, but the rapid growth of digital infrastructure continues to challenge law enforcement agencies to keep up with the evolving tactics of scammers.

Brazil

Brazil’s financial ecosystem has been significantly impacted by internet scams, especially banking trojan attacks that infiltrate user accounts and syphon off funds. Cybercriminals exploit vulnerabilities in online banking systems, leading to millions of dollars in losses annually.

Brazil’s fintech boom has attracted cybercriminals. In 2023, 1.8 million banking trojan infections were recorded, as reported by Kaspersky Lab.

The introduction of the Pix payment system has revolutionised financial transactions but exposed users to malware attacks, with eight of the top 13 trojans globally originating from Brazil.

As the digital banking sector expands, Brazilian authorities are working to implement stronger cybersecurity measures, but the cat-and-mouse game with scammers remains a constant struggle.

Pakistan

The landscape of internet fraud in Pakistan has been marked by a surge in suspicious transaction reports, indicating a growing problem with financial crimes, including money laundering.

Pakistan’s Financial Monitoring Unit (FMU) reported 32,072 suspicious transaction reports (STRs) in 2023.

Fraudulent activities involve money laundering and terrorist financing schemes, reflecting rising threats in both the financial and criminal sectors.

Despite government efforts to regulate and monitor online transactions, the lack of awareness among the populace often leads to individuals falling victim to these schemes.

This has created a pressing need for enhanced cybersecurity education and more robust regulatory frameworks.

South Africa

In South Africa, internet scams have manifested primarily through identity theft and online auction fraud.

The rise of social media platforms has provided scammers with new avenues to target victims.

Ranked 7th on the Global Criminality Index (2023), South Africa faces escalating identity theft and credit card fraud. Fraudulent loan applications and phishing attacks are widespread, exacerbated by vulnerabilities in online platforms and digital banking systems.

South African authorities have ramped up efforts to combat cyber fraud through public awareness campaigns and stricter regulations, yet the prevalence of scams continues to challenge consumers and businesses alike.

Morocco

Morocco faces a troubling rise in online scams, particularly those involving identity theft and fraud through social networks.

Many Moroccans lack awareness of the tactics employed by fraudsters, leading to increased victimisation.

Fraudulent activities are growing, with the Unit for the Processing of Financial Information (UTRF) monitoring suspicious transactions linked to money laundering and embezzlement.

The government is beginning to address these issues, but as the digital economy grows, so too does the need for comprehensive cybersecurity education and preventive measures.

Romania

Romania has emerged as a significant player in the realm of internet scams, characterised by complex networks of financial fraud, money laundering, and identity theft. While the country has made strides in improving its cybersecurity infrastructure, the sophistication of scams has outpaced regulatory efforts.

Romania’s vulnerability to business email compromise (BEC) scams and money laundering is significant. Europol reports highlight cases involving human trafficking and financial fraud.

Ongoing initiatives to combat these challenges are vital for restoring trust in Romania’s digital environment.

Nigeria

Known for its notorious “419” scams, Nigeria continues to battle a reputation fraught with issues related to cyber fraud.

Scammers often target individuals both locally and internationally, employing tactics that promise lucrative returns in exchange for upfront fees.

The Nigerian Financial Intelligence Unit struggles with enforcement due to institutional corruption. Educational initiatives aimed at raising awareness among citizens about online scams are critical to changing perceptions and reducing victimisation.

Venezuela

The dire economic situation in Venezuela has led to a surge in internet scams, including credit card fraud and various government-related schemes.

As citizens grapple with financial instability, scammers exploit their vulnerabilities, preying on desperate individuals seeking financial relief.

With frequent cases of identity theft, credit card fraud, and government-related corruption, narcotics trafficking exacerbates financial crimes, as the Unidad Nacional de Inteligencia Financiera (UNIF) works to monitor suspicious activities.


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