Telecom
Dual Sim Phones, Others Hobble MNP
Mobile number portability (MNP) arrived with pomp and ceremony a fortnight ago; but the growth has been hobbled by undecided Nigerians who already carry multiple mobile devices, Nigeria CommunicationsWeek can now report.
Critics said the Nigerian Communications Commission (NCC) inadvertently took the steam off MNP by introducing the scheme when most Nigerians have already “ported” with their dual Sim phones.
In essence, MNP arrived too late in the day despite the clamour since 2004 when quality of service provisioning begun to deteriorate.
Eugene Juwah, executive vice chairman, NCC, however said that MNP has been identified as one of such services that could further deepen the competition in the telecommunications market.
But today, apart from the frenzy generated by Hafiz Oyetoro alias Saka, the celebrity actor’s migration from Etisalat to MTN network, most Nigerians are indifferent to the scheme.
“Why will I need to switch my network operator when I have a phone that have dual Sim cards-MTN and Globacom, I will make calls with any one that works” Uwen Ekanem, a subscriber said.
Mobile number portability is a new service offered by all mobile service providers that allows a subscriber to switch over to another service provider while retaining his existing mobile phone number.
Nigeria CommunicationsWeek gathered that despite the huge budgetary allocation for awareness of the new scheme, most telecom subscribers are not aware of the workings of the MNP.
Adenike Laguda, a petty trader asked “what is mobile number portability? I don’t think I will change my MTN”
Also, issues around waiting time to change network service provider has served to exacerbate the sore-footed approach to mobile number portability.
Uche Omwudiwe, chief operating officer, Interconnect Clearing House, (the middle service provider for switches) explained that subscribers will have to obtain forms from the intending operator to migrate to and send SMS to a short code 3232 and will get a confirming or denying port response within 48 hours.
Nigeria CommunicationsWeek gathered that if a subscriber wishes to re-migrate to his original or any other network, such customer has to stay for 90 days on the newly migrated operator before moving again. This process that will take 48 hours he stated could be completed within 10 minutes.
This means that any subscriber who experiences poor service quality on the new network, shortly after porting, will have to endure the challenges of the network and complete the 90 days period before porting out.
To many Nigerians this is not unacceptable.
“It is like going from frying pan to fire, to me, NCC should not have bothered with the introduction of MNP” Chuks Arubalueze, a lawyer said.
Elsewhere, some subscribers are reluctant after learning that they have to lose all existing data on the old Sim card when moving from one operator to another.
Arubalueze said that “the simple thing would have been for new operator to provide data backup for the new subscribers to encourage them to stay. I don’t think I will like to lose my data just to move to another network”
But Juwah, EVC of NCC said the benefits far outweigh the shortcomings adding that “customers will no longer need to worry trying to memorise new numbers, making changes on their business cards, letter heads, billboard advertisements etc whenever they need to change their service providers.”
Nodding in agreement, Mr. Segun Ogunsanya, chief executive officer, Airtel Nigeria said the scheme is a quality driven initiative and operators survival instinct which will lessen the regulatory burden of the NCC.
He said, “The NCC can now focus on other areas of regulation that will make investment in the telecoms sector to thrive.”
Brett Ghosen, chief executive officer, MTN Nigeria, described it “another revolution” in the history of Nigeria telecoms sector which shows that the sector is a driven by innovations to give customers choice.
Muhammad Jameel, chief operating officer (COO) of Globacom, said that initiative as “a game changer” in the Nigerian telecommunications sector.
Telecom
Telecoms Subscribers to Petition National Assembly Over Controversial 5% Tax
The National Association of Telecoms Subscribers (NATCOMS) has announced plans to petition the National Assembly over the Federal Government’s renewed push to impose a 5% excise duty on telecommunications services.
The association, representing millions of telecom users in Nigeria, is set to meet on Wednesday to finalize its petition, urging lawmakers to halt any legislative approval of the proposed tax while a court case challenging its implementation is ongoing.
The case, currently before the Lagos Division of the Federal High Court, has been adjourned to March 13, 2025. NATCOMS President, Adeolu Ogunbanjo, told The newsmen on Monday that the petition is necessary to prevent the National Assembly from unknowingly passing the tax into law.
“We are meeting this Wednesday to finalize the arrangement to write the National Assembly. If we don’t inform them that there is a pending court case, the Assembly might unknowingly pass the bill into law. That would be disastrous for subscribers and the industry,” Ogunbanjo said.
NATCOMS has consistently criticized the proposed excise duty as excessive and detrimental to telecom users. Ogunbanjo noted that telecom services are already subject to over 40 different taxes, and adding another levy would significantly increase the financial burden on subscribers. The association’s National Secretary and Legal Adviser, Bayo Omotubora, described the tax as double taxation and unconstitutional.
“The case is before the Lagos High Court and has been adjourned to March 13, 2025. Until a decision is made, implementing this tax would be illegal and unconstitutional. The Federal Government must respect the judicial process,” Omotubora said.
The 5% excise duty is part of a broader tax reform initiative outlined in the proposed “Nigeria Tax Act.” The bill seeks to consolidate tax laws and impose taxes on various transactions, including telecom services regulated by the Nigerian Communications Commission.
Introduced in 2022 under former President Muhammadu Buhari, the tax faced public backlash, leading to its suspension in July 2023 by President Bola Tinubu. However, the government has recently revived the plan to boost revenue amidst economic challenges.
NATCOMS emphasized that the government must wait for the court’s decision before proceeding with the tax. “We are not just fighting for the legality of this tax but also to protect millions of Nigerians who rely on affordable telecom services,” Omotubora added.
The association’s petition to the National Assembly will highlight the ongoing legal battle and the economic implications of the proposed tax. “The Federal Government must respect the judicial process and suspend any action on this tax until the matter is resolved in court,” Ogunbanjo said.
NATCOMS has called on stakeholders to join its fight against the tax, describing it as an unnecessary burden on telecoms subscribers and the industry.
Telecom
Airtel Directors Win Honours @ CIO Awards
Airtel Nigeria’s leadership team has demonstrated outstanding excellence in innovation and technology as two of its directors were honoured with three prestigious awards at the 5th edition of the CIO & C-Suite Awards, held on Saturday, 30th November 2024, at the Civic Centre, Victoria Island, Lagos.
The annual awards, organized by CIO Club Africa, celebrates outstanding achievements in technology and innovation leadership across 11 African nations, recognizing individuals and organizations shaping the future of the tech industry.
During the event, Harmanpreet Dhillon, Chief Technology Officer, Airtel Nigeria was recognised as Overall Tech Champion of the Year and also received the Gold Award as an Innovative Leader in the Telecommunications Sector. Also, the Director of Information and Technology, Airtel Nigeria, Kemi Ariyo, was recognized with the Silver Award as an Innovative Leader in the same category, highlighting her significant contributions to the sector.
While expressing his gratitude for the recognition, Mr. Harmanpreet Dhillon dedicating the awards to the efforts of the Airtel team.
“At Airtel, we are fully committed to continuous innovation and excellence and I must say this is a reflection of the relentless efforts and dedication of the entire Airtel Nigeria team. These awards inspire us to continue breaking barriers and achieving excellence through innovative technology,” he said.
The event brought together technology leaders, including Chief Technology Officers (CTOs), Chief Information Officers (CIOs), tech visionaries, security experts, and innovation pioneers who share a united goal of shaping the future of technology and driving transformative progress across industries.
In her remarks at the event, Kemi Ariyo also emphasised the importance of professional honours in encouraging innovation across the industry, stating, “Awards like these are a motivation to keep contributing meaningfully to the industry and to push the boundaries of what is possible in technology and telecommunications.”
These achievements reflect the brand’s commitment to excellence, innovation, and setting new benchmarks in the telecommunications industry.
Telecom
Interswitch and CeBIH Join Forces to Promote Payment System Vision 2030
Interswitch Group, a leading integrated payments and digital commerce company in Africa, has been unveiled as key Sponsor of the Committee of e-Business Industry Heads (CeBIH) 2024 Conference.
The conference which started yesterday at the Eko Convention Centre, Victoria Island, Lagos, explores the theme “Payment System Vision 2030: Navigating Contemporary Issues in Driving Future Growth.”
CeBIH is made up of top-tier electronic business practitioners from all banks in Nigeria, with the primary objective of promoting electronic banking services that align with global best practices.
The CeBIH 2024 Conference will play a pivotal role in advancing the goals of Payment System Vision (PSV) 2030 by evaluating progress, highlighting key milestones, and addressing challenges within the payment ecosystem.
The PSV 2030 is a strategic framework developed by the Central Bank of Nigeria (CBN) to guide the evolution of the country’s payment systems over the next decade. Building on the success of previous initiatives like the Payment System Vision 2020, PSV 2030 aims to further advance financial inclusion, drive innovation in the payments sector, and support the broader digital economy in Nigeria.
In a keynote address titled, “The Impact of Globalization and the Gig Economy on Inclusive Payment Systems in Nigeria”, Mitchell Elegbe, Founder and Group Managing Director, Interswitch, stated: “We are proud to support CeBIH and the 2024 CeBIH annual conference as it aligns perfectly with our vision of building seamless, secure, and future-ready payment systems for Africa.
“This partnership highlights Interswitch’s commitment to drive innovation and advance the payments ecosystem.
“Together, we aim to address the evolving challenges in digital payments and contribute to the development of a robust, inclusive, and sustainable digital economy across Africa.”
The conference which ends today will generate policy recommendations aimed at creating a supportive environment for the growth and sustainability of Nigeria’s payment ecosystem.
Interswitch’s sponsorship of the 2024 CeBIH annual conference underlines its ongoing commitment to drive innovation and shape the future of payments in Nigeria.
- E-Business2 days ago
Report Reveals Most Organisations Fear AI-driven Cyberattacks but Lack Key Defences
- E-Financial3 days ago
FG Begins N50 Electronic Levy Deductions from Moniepoint, Other Digital Banks
- News2 days ago
Oyedele: Majority of Nigerians Approve Tinubu’s Tax Reform Bills
- Telecom2 days ago
NITDA Commends Google, X, Microsoft, and TikTok for Compliance
- News2 days ago
IFC Invests in IHS Holding Bond to Support Digital Connectivity in Emerging Markets
- E-Business2 days ago
Dr. Krishnan Bags Icon of Innovation and Digital Transformation in Africa @ CIO Awards
- E-Business3 days ago
Mastercard, Alerzo, and e-Trade Alliance Unite to Enhance Financial Inclusion for 10,000 MSMEs
- Telecom3 days ago
Schneider Reiterates Commitment to Accelerate Data Centre Market