Connect with us

E-Business

Lessons from Oga At the Top

Published

on

Kindly share this post

The government should have capitalised on a recent embarrassing incident in which an official was exposed as incompetent to mount a major PR coup against its critics.

But it is too optimistic to expect state bureaucrats in Nigeria to see rare opportunities thrust right under their noses

Nigeria has persisted through fourteen continuous years of a tumultuous democratic experiment, and to date that is what it continues to do: persist.

Through the apparent corruption and graft, through the wasteful spending and government extravagance, and through the failing infrastructure and security, Nigeria persists.

Despite constant reports of impending doom and collapse, Nigerians find levity in most things; it is perhaps an escape from reality and a skill that was necessitated after the failure of many administrations.

Perhaps it is also the reason the entertainment and leisure industries have thrived in the country during recent years.

One such moment is the ogaatthetop internet phenomenon that has swept the country in recent weeks. The story’s background follows as such: a state commandant of a paramilitary organisation called the NSCDC (Nigerian Security and Civil Defence Corps) appeared on a popular local morning talk show to address allegations of fraudulent recruitment practices within the corps and to shed light on some of the activities of the corps.

During a segment of the show he was asked to provide website details for the corps; he could not. In spite of this, he did put up a brave face and excused his momentary lapse by stating that such details could only be provided by his Oga (a Nigerian colloquialism for Boss) at the top.

Hence, he birthed an internet phenomenon and inadvertently provided several comical clips and various spinoffs.

There are many ways to look at this, and arguments have been made all around. There are those gloating about government incompetence and inability; they have certainly made their point.

There are also those who have drawn attention to the fact that most government functionaries are computer illiterate, arguing that the commandant should be given the benefit of the doubt. I agree with the latter group: while I find the commandant’s mannerism and gesticulations quite comical, I know that the civil service is largely inefficient and unwilling to change.

It is nothing short of a behemoth that refuses to adapt, yet it will not go extinct. This observation can be applied universally to the Civil Service Institution.

But that is not what this entry is about; I see in this a sorely missed opportunity and the continuation of a deliberate or assumed policy to ignore a problem while treating its symptoms.

What only savvy internet entrepreneurs and marketers realized from the situation and its subsequent reactions was that it was seizable.

A good percentage of Nigerians were for a moment less worried about the threat and reality of domestic terrorism; less concerned about dilapidated or non-existence infrastructure; less moved by corruption or mismanagement; and for a brief moment, we were all concentrating on this one addictive human folly, and it was a teachable moment. In the moment, the government could relearn something about itself and its functions, and re-educate its citizens and followers.

No one is more remiss than the NSCDC itself. The truth the commandant slipped while answering a question about the website of the NSCDC is instructive: there are still many who do not know what the NSCDC is about, why they were created and what their functions are.

In a country with so many armed paramilitary organisations and a bad record of human rights and extra-judicial killings, many are suspicious and wary about the introduction of yet another armed organisation.

This was a golden moment to educate the general public . The media budget for the NSCDC for the financial year 2012 was N105 million. (approximately  $665,946); Such an amount allocated in two places would still not have generated the amount of interest generated by the viral video, and this publicity was absolutely free.

With a little self-deprecating humour the NSCDC could absolutely have turned the moment to their favour; their internal discipline and reprimand structure aside, this is not about debating whether the commandant should have been suspended or not.

The ogaatthetop phenomenon gave them an enviable marketing and public relations platform to use.

Billboards turning the joke on itself, asking ‘What is the website for the NSCDC?’ with a link to the actual website, should have gone up within the week of the incident.

I can wager that they would have enjoyed the most hits they have had since the inception of the site. The ogaatthetop domain should have been registered immediately by the NSCDC with an automatic link to the actual site.

Campaigns on the radio, on electronic media, and on website banners should have begun in earnest introducing the NSCDC as the ogasatthetop.

They could have gone a step further and introduced merchandising, T-shirts, mugs, bags, notepads and the rest. Governing can be that simple sometimes.

Governments everywhere are finding ways in this digital age to connect with people, to get them or keep them interested, to keep them for being apathetic.

The amount of campaigning done via social media during the last two American presidential elections is a testament to this. In a country like Nigeria, and in fact most African countries, where the citizens are naturally distrusting of government, moments like this do not come often. Governments are going to have to find better ways to connect with their audience, to meet them, whether it is online, through the social media or perhaps even through the home videos that have become so ubiquitous.

I will concede a few things. Firstly, the people who watched the video only did so because they wanted to watch a train wreck, to witness the schadenfreude because they wanted to laugh at government; this may be true, but it is human nature and not peculiar to Nigeria and if they are going to be laughing anyway, why not laugh with them and inform them of something at the same time.

Secondly, only governments that have something to say would think of seizing the moment; while I will admit that by nature every government has something to say, they may just not be saying what anyone wants to hear.

This is evident in Nigeria by the amount of time Press Secretaries spend reiterating, clarifying or defending. Perhaps the time has come for government to play offence. Thirdly, this cannot work for every situation, such as when people lose their lives needlessly to sectarian violence, or when people who have been trusted with public office mismanage funds and the privileges of their offices.

This time around, the gaffe not being one of those usual instances made the ogaatthetop phenom so rare, so special. It was not violent. It was not scandalous. It was simple human frailty and it was a very good opportunity.

Marketers are forever trying to figure out likes and dislikes, interests and potential areas of engagement with consumers in this fast changing digital world, and while there are no sure-fire formulas as of yet, one thing remains true: people are communicating, sharing and engaging via different platforms like never before.

Governments in the developed world have realised they are behind the curve and have begun to catch up; as the digital divide in Africa is gradually closing, it is time that African governments begin to think of creative ways to engage as well.

The NSCDC should have completely owned the ogaatthetop incident. For better or worse they already do. That is all.

Culled from Pambazuka (London)


Kindly share this post

Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Business

NIMC Enrolls 122m for NIN, Cuts Extortion by 40 Percent

Published

on

Kindly share this post

National Identity Management Commission (NIMC) has said that it has reduced incidents of extortion and unofficial charges in the identity enrolment process by over 40 per cent.

NIMC Enrolls 122m for NIN, Cuts Extortion by 40 Percent

Abisoye Coker-Odusote, director general of NIMC,

Abisoye Coker-Odusote, director general of NIMC, who disclosed this  at an event in Lagos at the weekend, attributed the drop to improved transparency in fee structure at the commission.

The CEO was represented by Lanre Yusuf, director, Information Technology and Identity Database, NINC.

The workshop, organised by the identity regulator in partnership with the Guild of Corporate Online Publishers, focused on repositioning Nigeria’s digital identity landscape and combating misinformation.

According to Coker-Odusote, the sharp reduction in illicit charges is a direct result of reforms introduced by NIMC to curb racketeering and unauthorised payments, which have for years plagued the national identity registration process..

“Enrolment for the National Identification Number remains free. We have standardised modification and authentication fees, and these are publicly disclosed. Our enforcement of a transparent fee structure has resulted in a 40 per cent drop in extortion and unofficial charges,” the regulator said.

She explained that prior to her assumption of office, complaints about exploitative fees at enrolment centres were widespread, fuelling public distrust in the system.

However, she noted that the commission had since prioritised transparency and stakeholder accountability, ensuring that Nigerians no longer have to pay above the legally mandated fees. “We are addressing deep-rooted issues that once undermined public confidence in the enrolment process,” she said.

The NIMC chief added that the commission had introduced digital tools to reduce human interference in the registration process.

These include the NINAuth mobile app, the Self-Service NIN Enrolment and Modification app, and Contactless Biometric Solutions, all designed to make the system more efficient, secure, and user-friendly.

Coker-Odusote also reiterated the commission’s commitment to inclusion, stressing that no Nigerian should be left behind in the country’s digital identity transformation.

According to her, over 7,167 front-end enrolment agents and partners have been revalidated and retrained to serve the public professionally, with strict monitoring mechanisms now in place.

In addition, NIMC has deployed grievance redress officers across all 36 states to handle complaints from Nigerians about enrolment centres and agents, with a 24/7 toll-free line available to report any misconduct.

The reforms are part of broader efforts by the Commission to build a unified, secure, and people-centred digital identity system that facilitates access to government services, financial inclusion, social protection, and national planning.

Coker-Odusote called on media partners to support the Commission in disseminating accurate information, countering misinformation, and raising awareness about the benefits of digital identity.

“We are asking our partners in the media to help us combat fake news and promote transparency in the identity ecosystem. We need to ensure every Nigerian understands their rights and knows that their identity is key to accessing opportunities and services,” she said.


Kindly share this post
Continue Reading

E-Business

NDPC Asks Court  to Dismiss Meta’s Suit Challenging $32.8m Fine

Published

on

Kindly share this post

Nigeria Data Protection Commission (NDPC) has prayed the Federal High Court (FHC) in Abuja to dismiss, in its entirety, a suit filed by Meta Platforms, Inc. challenging the sanctions imposed on it.

NDPC Asks Court  to Dismiss Meta’s Suit Challenging $32.8m Fine

The NDPC had, on Feb. 18, imposed both a remedial fee of 32,800,000 million US dollars and eight corrective orders against Meta Inc.

The American multinational technology company was alleged to have violated the fundamental privacy rights of its Nigerian users with respect to behavioural advertising on Facebook and Instagram.

Dissatisfied with the action, Meta Platforms Inc., in a motion ex-parte dated and filed on Feb. 26, dragged the regulatory agency to court as sole respondent.

In the motion ex-parte marked: FHC/ABJ/CS/355/2025 and moved by Fred Onuofia, SAN, on March 4, Justice James Omotosho granted one of the two orders sought.

The judge had granted leave to Meta to commence proceedings by way of judicial-review seeking, inter alia, an order of certiorari quashing the compliance and enforcement orders dated Feb. 18 issued by NDPC against the company, “and all other investigations, proceedings and actions taken by respondent against the applicant leading to the ‘Final Orders.’”

He, however, refused to grant Meta’s relief seeking a stay of the proceedings of all matters relating to the “Final Orders” issued by NDPC against it, pending the hearing and determination of the judicial review proceedings.

Instead, the judge made an order of accelerated hearing of the suit.

The firm, in its originating summons filed by Prof. Gbolahan Elias, SAN, lead counsel,  wants the court to determine whether NDPC’s investigative process and ensuing compliance and enforcement orders (the Final Orders) issued on Feb. 18 were invalid, null and void.

Meta, in its application dated and filed March 19, hinged the question on the allegation that the commission failed to provide it with adequate notice or an opportunity to be heard on alleged violations of the NDP Act prior to issuing the “Final Orders.”

Meta argued that such action violated its due process rights, including its right to fair hearing under Section 36 of the 1999 Constitution (as amended), among other reliefs.

But NDPC, in a preliminary objection to Meta’s suit, told the court that the suit is incompetent and the court lacks the jurisdiction to entertain same.

The regulatory agency, in its application dated April 10 and filed April 11 by Adeola Adedipe, SAN, its lawyer and the head, ALPHA & ROHI Law Firm, urged the court to either strike out or dismiss the case.

Adedipe, in two grounds of argument, submitted that the originating summons filed by the company is incompetent for non-compliance with the mandatory provision of Order 34 Rule 6(1) of the FHC (Civil Procedure) Rules, 2019.

Quoting the provision, the lawyer said: “No ground shall be relied upon or any relief sought at the hearing, except the grounds and reliefs sought in the statement.”

He also argued that the suit, as presently constituted, is grossly incompetent and academic, the reliefs sought therein, not being capable of activating the jurisdiction of the court.

“The suit is liable to be struck out/dismissed, in limine,” Adedipe argued.

The NDPC, in the affidavit attached to the preliminary objection, stated that by an ex-parte motion, Meta Inc. filed the case.

The commission said that the company had filed the suit, seeking leave to apply for judicial review against the decision of the respondent taken on Feb. 18.

It averred that there was a statement made pursuant to Order 34 of the Rules of the court, supporting the said application, containing the company’s two reliefs.

It said the court granted permission on March 4 for Meta to commence the proceeding, by way of judicial review.

According to the respondent, the originating summons filed by the plaintiff was commenced on 19th March, 2025, 15 days after leave was granted for the judicial review proceedings to be commenced.

NDPC, however, contended that the reliefs contained in the originating summons were completely different from the reliefs contained in the statement filed to support the ex-parte application for judicial review.

It said it believes that this error on the part of Meta was fundamental and “the defendant/applicant (NDPC) does not intend to waive its right to object, in this regard.”

“The defendant/applicant does not intend to waive its rights in challenging these fundamental errors, which are fatal to this proceeding and jurisdiction of the court.”

The commission said it would be in the interest of justice for its objection to be sustained.

Also, in a counter affidavit deposed to by Osunleye Olatubosun, NDPC ‘s staff,  in opposition to the originating summons filed by Meta on March 19, he said the suit was brought under the judicial review procedure, primarily, to contest the decision of his office against Meta.

Olatubosun averred that in the NDPC ‘s decision, Meta was sanctioned after a protracted and thorough process of investigation.

He said the investigative power of the commission was activated by a petition written by an organisation, the Personal Data Protection Awareness Initiative (PDPAI).

The PDPAI had alleged that the company breached the data protection rights of users of Facebook and Instagram.

He averred that in the said petition, the plaintiff was alleged to be engaging in behavioural advertising without obtaining explicit consent of data subjects (users).

He said compelling evidence were provided in support of the petition, revealing Meta’s private policy showing that it conducted behavioural advertising, without obtaining consent from the data subjects.

The officer, in the counter affidavit dated and filed on April 30, described behavioural advertisement as “a special form of targeted advertising, where consumers are shown advertisements based on their behavioural data.”

He said it is a kind of advertising which collects and tracks individual sensitive information, without their knowledge or consent, to either share with third parties, or to decide specialised advertisements to be shown to the consumers.

Olatubosun said during investigation, NDPC drew the company’s attention to some very disturbing violations in this regard, especially as to non-consensual data processing activities.

He said these included the disclosure of sensitive personal data of minors relating to their sex lives; sensitive personal data of minors involving drug use; and sensitive personal data of minor pupils in school, involving erotic dancing.

He said it also revealed sponsored advertisements on gambling, involving the manipulated personal data of a female journalist on TVC; sponsored advertisement on gambling involving the manipulated personal data of a male journalist on Channels; and manipulated personal data of public figures, conspiring to commit a felony; explicit video of a woman delivering a child, with her genitals in full display, etc.

He said Meta was, therefore, found in breach of certain provisions of the Nigeria Data Protection (NDP) Act, and that its promotion of debasing images outside the expectation of concerned data subjects offended the principles of fairness, lawfulness, transparency, accountability and duty of care.

Besides, the officer said failure of the company to file a compliance audit with the commission for the year 2022, was a breach of the NDP Act.

He equally said that cross border transfer of data by Meta, contravened mandatory requirements under the NDP Act.

Olatubosun, who said that it was wrong for the plaintiff to process the data of its non-users of it platforms, added that Meta’s privacy policy violates relevant provisions of the NDP Act.

Against these development, the officer said the commission ordered the firm to, henceforth, “seek express consent of data subjects in Nigeria, where their personal data for behavioural advertising will be process.

“Carry out Data Processing Impact Assessment, taking into account the democratic development of Nigeria; update its privacy policy; cease and desist from transferring data out of Nigeria without approval of the commission, in line with the NDP Act.

“Create an appropriate icon link for educative videos, on the dangers of manipulative, unlawful and unfair data processing; put in place sufficient measures for the protection of data privacy on its platforms; and payment of 32, 800, 000 USD.”

Olatubosun said that the case lacks merit, praying the court to dismiss it.

Meanwhile, other reliefs sought by Meta in the main suit, include whether NDPC’s initiation of its investigation, based on a petition submitted by an organisation, rather than on a complaint filed by a “data subject” (as defined under Section 65 of NDPA), invalidates the investigation and the “Final Orders.”

It also prayed the court for an order of certiorari, quashing the investigation, all proceedings constituted thereby, as well as the ensuing “Final Orders” issued by the commission against it.

It equally sought an order of injunction restraining NDPC from enforcing or taking steps to enforce any or all of the orders and/or intimidating, harassing or coercing the applicant to pay the purported remedial fee as contained in the “Final Orders.”

However, Meta, in a motion on notice filed on April 23, sought to amend its statement attached to the ex-parte application, having seen through the notice of preliminary objection which was filed by Adeola Adedipe, SAN, on behalf of the commission.

Onuofia, SAN, while adopting all their processes, said the motion sought an order granting leave to the company to amend its statement pursuant to Order 34, Rule 3(2)(a) of the FHC rules.

He said it also sought an order deeming the amended statement, which had already been filed and served on NDPC as having been properly filed and served.

Giving grounds why his application should be grated, Onuofia said on March 4, the court heard and granted their motion ex-parte for leave.

He said, thereafter, Meta filed it originating summons on March 19.

The lawyer, however, told the judge that the firm sought to amend the wording of the reliefs and grounds set out in the statement to replicate the wording used in the originating summons.

He said the decision was to ensure efficiency and the full and fair hearing of the issues arising in the originating summons.

According to him, the proposed amended statement highlights the amendments that the applicant seeks permission to make to the statement.

Onuofia said the requested amendment would not cause any injustice to NDPC.

But Adedipe vehemently opposed Onuofia’s prayer seeking an amendment, urging the court to dismiss the application.

The senior counsel told the court that a counter affidavit was filed on May 2 in opposition to the motion.

He argued that the application was presumptuous and misleading.

He submitted that an amendment of a process is not as of right, but entirely at the discretion of the court, where such is practicable and lawful to do so.

Adedipe argued that the reliefs sought in a statement attached to a judicial review procedure cannot be amended, except the grounds for which the reliefs are premised.

He said the reliefs contained in the statement, are such that must be reproduced in the originating process filed, after leave had been granted for judicial review.

According to him, the applicant seeks to amend the reliefs set out in the unattached predicate “statement.”

“There can be no amendment to incompetent reliefs set out in the statement,” he said.

The lawyer argued that to concede that the reliefs contained in the predicate statement should be amended, was to make a mockery of the entire proceedings as the court had already granted the said reliefs contained in Exhibit A.

‘This is suggestive that the court already determined the substantive suit in favour of the applicant, ex-parte.

“The application before this court is not for ‘substitution’ of the reliefs, but amendment of orders or reliefs which had already been granted in the ex-parte application,” he argued.

He added that what Meta sought to do was to substitute the reliefs, under the guise of amendment.

He said the application contradicted Order 34(6)(1) of the FHC (Civil Procedure) Rules, 2019.

“It projects a lot of incongruity,” he said, arguing that there was no provision under the Rules to amend reliefs in the statement; but that only grounds of the reliefs can be amended.

Justice James Omotosho adjourned the matter until Oct. 3 for consolidated ruling on the preliminary objection and motion to amend.

 


Kindly share this post
Continue Reading

E-Business

France Moves to Tackle Online GBV in Africa with $4.3m Funding

Published

on

Kindly share this post

France has unveiled a $4.3m grant to combat technology-facilitated gender-based violence (TFGBV) against women across Africa and the Middle East.

The multi-million-dollar financial funding being released through the Agence Française de Développement (AFD) will support feminist civil society organisations (CSOs) to fight online gender-based violence such as cyberstalking and image-based exploitation

The initiative, launched under the Support Fund for Feminist Organisations, seeks to finance groups of national, international, and French CSOs over a three-to-four-year period.

The AFD emphasised that these organisations must operate in at least four countries, with three among the most vulnerable, including nations like Zimbabwe, Nigeria, Ethiopia, and Lebanon.

“TFGBV is a digital pandemic affecting millions of women and girls. We need urgent, cross-border solutions that put power back in the hands of women-led organisations,” said the French global aid agency.

Other forms of TFGBV include cyberstalking, sextortion and online harassment. According to the United Nations, 90% of African women internet users have encountered some form of online violence, often deterring their participation in public discourse.

The new AFD funding will focus on capacity-building, policy advocacy, creating safer online spaces, and promoting feminist innovation. Applications are open until August 31, 2025, with a strong emphasis on local leadership.

AFD’s call comes as part of France’s broader feminist foreign policy, which aims to channel 75% of its bilateral aid towards gender equality objectives by the end of 2025.

“Women’s rights cannot be fully realised if digital spaces remain dangerous and hostile,” added the AFD.

Interested CSOs can access the call for proposals on AFD’s website. The selected consortium will design and manage disbursement mechanisms, ensure knowledge exchange across countries, and integrate survivors’ voices into the fight against TFGBV.

France is confident that the new AFD initiative will empower women-led groups in Africa and the Middle East to scale solutions, shape policies, and build safer digital spaces.


Kindly share this post
Continue Reading

Trending