Telecom
Smart Automation is silver lining in Post Covid-19 crisis-DG NITDA

Mallam KashifuInuwa Abdullahi, director general, National Information Technology Development Agency (NITDA) declared that in every crisis there is a hidden opportunity, and the opportunity in this COVID-19 pandemic for Nigeria and African countries is the adaption to Smart Automation.
He made this known during his online presentation on Smart Automation Africa/West Africa hosted by Tradepass.
The Webinar, hosted by Tradepass was the biggest in Africa. The theme of the webinar was “Smart Automation in Africa”; the virtual event was exclusively focused on the benefits of automation for organisations in East and South Africa. It has over 300 participants.
The aim of the meeting is to focus on the benefits of automation for organizations in West Africa channeled towards growth and development.
MallamKashifu deliberated on the effects of Smart Automation which he said constitutes pre-era, era and post-era of COVID-19.
According to the DG, this era consists of the fear, the hope, crisis, impact and the silver lining as well as the recovery and the Digital First strategy.
He stated that; “smart automation expedites processes and minimizes human errors. It power’s industries to innovate and grow in size exponentially”.
Abdullahi categorized his presentation into three folds; Smart Automation in pre-COVID-19, (fairs and hubs), Smart Automation in COVID-19 (the crisis, impacts and the silver lining), and Smart Automation post COVID-19 (the recovery and the digital fast strategy).
The DG NITDA, speaking to his online audience said; “in February 2020 according to statistics, global Automation market size was more than 186 billion USD and predictions shows its increase to over 214.3 billion USD in 2021 with process Automation topping the market share with 71.2billion USD.
This was followed by industrial software, factory automation, robotics, artificial intelligence, 3D printing and drum step technology”.
He further mentioned that according to World Economic Forum, the emerging estimated professions resulting from automation could account for 6.1 million jobs globally from 2020 to 2022. JP Morgan believes automation can increase global GDP by over 1.3 trillion USD in the next 10 years from 2020.
MallamKashifu believes that in Nigeria today, smart automation is the most promising silver lining in this crisis. The banking sector now is the most automated in terms of process automation. There have been reports of huge revenues through electronic transactions which are done by customers from the comfort of their homes with Mobile devices. This also applies to other African countries using smart innovations to increase their earnings and run their day to day activities smoothly, he said.
He stressed that people should discard the fear of loosing their jobs to machines but rather implore the use of smart automation to transform economies and workforce for better development in the digital economy.
He said, the world is now faced with health and economic crisis through covid-19 pandemic disrupting businesses, supply chains and creating loss of job, but this, has a result, has opened opportunities for digital platforms and smart automation to take over in the post COVID-19 pandemic.
“Yes there are challenges like inadequate funding, policies and enabling environments, over reliance on foreign goods and technologies faced by African countries, but with this covid-19 crisis, African countries should think within the box to produce what it desires”, he argued.
MallamKashifu Abdullah however advised African countries to come up with right policies, enabling environments and best practices with adequate funding to achieve optimum goals and growth during this crisis.
“From the activities of the COVID-19, it is clear that the world is going digital in it operations. This means things will not be the same as it was before the crisis.
“Hence, there is need for us in Africa to embrace technology. It is the next cash flow for every country and will serve as an avenue for growth and development”, he added.
Other presenter at the webinar include the Chief Information Officer, Dangote Group Prasanna Kumar Burri and and Chief Executive Officer of Vodacom, Ghana, Mr. Moses Okundi.
Telecom
Telcos Mull Introduction of Different Tariff Plans for Different States

Telecommunications operators in Nigeria are considering shifting from the current national tariff structure to a regional tariff regime that accounts for state-specific operational challenges.
They say this is because the challenges and costs of running their businesses vary significantly from state to state.
Currently, phone companies in Nigeria have a single national tariff for their services, meaning everyone pays the same amount no matter where they live.
However, the telcos argue that this system doesn’t account for the fact that some states have higher operating costs due to issues like attacks on their equipment and multiple taxes.
This proposal was discussed at the 7th edition of the Policy Implementation Assisted Forum (PIAFo) in Lagos, where industry leaders highlighted the need for a pricing model that reflects the ease—or difficulty—of doing business in each state.
Gbenga Adebayo, chairman, Association of Licensed Telecommunications Operators of Nigeria (ALTON), specifically pointed out that the high cost of doing business in some states is a major concern and increases their expenses. He suggested that if negotiating with certain states to reduce these costs is impossible, then the added expense of operating there should be reflected in the service prices in those areas.
“We may have to reconsider the issue of our national tariffs and look at regional tariffs. If you are aware that the cost of doing business is high in a particular state and it’s impossible to negotiate with them, factor the cost of deployment in those areas into the cost of providing services,” he said.
Tony Emoekpere, president, Association of Telecommunications Companies of Nigeria (ATCON), agreed that the current national tariff is unfair because operational costs are not the same across the country.
He believes that states that make it easier for telecom companies to operate should be rewarded, while those that create difficulties should see higher service costs.
Telecom
9mobile Denies Shutdown Rumours, Promises Improved Services

9mobile, telecommunications operator, has described as untrue the rumors suggesting that it has shut down its operations.
according to the telcos, these claims are entirely baseless and aimed at causing unnecessary panic among our valued subscribers, the mobile operator said in a statement.
“We understand that some customers have recently faced challenges, particularly with Mobile Number Portability (MNP), a service that enables seamless network switching.
“We want to clarify that 9mobile has never restricted customers from porting to other networks. We remain fully compliant with industry regulations and committed to delivering fair, transparent, and customer-focused services.
“While there have been temporary technical challenges affecting MNP, these issues have now been largely resolved. Some minor delays may still occur due to ongoing system optimizations, but we are actively working to ensure a smoother experience for all users.
“As a proudly Nigerian brand, we embody the resilient spirit of our people and remain steadfast in our commitment to overcoming challenges. We acknowledge the temporary service disruptions some customers may have experienced in different locations.
“However, we assure you that these disruptions are part of a broader transformation effort aimed at modernizing our infrastructure and improving overall service quality.
“Our ongoing investments in network upgrades and service expansion will soon yield significant improvements, ensuring reliable connectivity for individuals, businesses, and communities.
“We sincerely appreciate the patience and loyalty of our subscribers during this transition. While challenges exist, we are making significant progress and are confident that brighter days are ahead. We remain dedicated to providing exceptional service and keeping you connected to limitless opportunities”.
Telecom
TikTok and Truecaller Face NDPC Investigation Amid Data Protection Concerns

Nigeria Data Protection Commission (NDPC) has initiated an investigation into the data processing practices of Tiktok and Truecaller, following growing concerns about potential privacy violations.
Dr. Vincent Olatunji, the Chief Executive Officer of the NDPC, made the announcement today during a press conference in Abuja, where he also revealed the issuance of the Nigeria Data Protection Act – General Application and implementation directive (NDPC Act – GAID), 2025.
Dr Olatunji stated that the commission’s primary concern is how these platforms manage Nigerian users’ personal data, including potential breaches of consent, data sharing with third parties, and overall compliance with the Nigeria Data Protection Act (NDPA), 2023. He confirmed that the NDPC is actively investigating Tiktok and Truecaller’s data processing activities to ensure they comply with Nigeria’s data protection laws.
“The goal is to safeguard the privacy rights of Nigerians and hold organizations accountable for how they collect, store, and use personal data,” he added.
This investigation comes amid increasing scrutiny of global tech companies regarding data privacy, especially concerning how personal information is processed, stored, and transmitted beyond national borders.
The NDPC act – GAID, 2025, issued today, provides a detailed framework for implementing Nigeria’s data protection law, outlining compliance guidelines, enforcement mechanisms, and obligations for both public and private organizations.
Dr Olatunji emphasized that the directive aims to strengthen Nigeria’s digital economy by fostering trust in data governance while ensuring individuals’ rights to privacy are respected in accordance with international best practices.
He reiterated that companies operating in Nigeria must comply with the country’s data protection regulations or face regulatory actions, including fines and potential restrictions.
The NDPC has urged the public to report any data privacy violations and reaffirmed its commitment to transparency and due process in its investigations.
The commission noted that reporting data breaches has become more accessible through dedicated channels on its official website.
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