E-Financial
Expert Urges Fresh Focus to Fight Cyber-fraud
Aribidesi Lawal, risk manager, Visa West Africa, has cautioned that the change in consumer habit that has led to increased online shopping among consumers also comes with the attendant risk from fraudsters who are beginning to trail shoppers online, with the intent to defraud them.
He said as the COVID-19 pandemic and its economic impact were likely to extend into 2021 and beyond, consumers and merchants must begin to adapt to safe and reliable digital commerce, which he said would address the threat from online fraudsters who seek to defraud shoppers that have found online shopping as a convenient channel to trade on goods services.
According to him, nearly every part of daily life of consumers has changed as the world continues to fight back against COVID-19.
Most observers agree that the increased focus on digital commerce by consumers and merchants will likely remain even after a vaccine is found and the economy rebounds, he said.
“It is therefore important for merchants and financial institutions to adapt now to support consumer behavior through safe, reliable digital commerce, Lawal said.
He explained that the pandemic had forced more consumers to shop online, but cautioned that the shift to online channels by consumers has also triggered a shift by the fraudsters.
Citing the global increase in the number of consumers that shop online Lawal said: “In Nigeria, more consumers turned to online shopping for the first time with 42 per cent of shoppers starting to purchase food via e-Commerce platforms.
“In South Africa, in-store physical activity greatly dwindled, with 63 per cent consumers visiting physical grocery stores less often. In Kenya, consumers’ preference for digital solutions is fast increasing as customers turned online for shopping. About 43 per cent of consumers started purchasing from pharmacies online.
“In the United States, Visa credentials active in spending on e-Commerce channels, excluding travel, were over 12 per cent higher in June than in January. Moreover, when you examine the active credentials who tend to be more significantly engaged in e-Commerce, the spend per active credential increased by over 25 per cent. In the United Kingdom, active e-Commerce credentials increased 16 per cent, while spend per active credential increased 3 per cent.”
He, however, said where consumers go, fraudsters follow and Visa’s Payment Fraud Disruption (PFD) team had seen a similar shift in fraudulent activities/fraud attempts from in-store to online.
According to him, “Between March and April 2020, there was a rise in fraudsters establishing short-term “COVID”-named merchants and using these fraudulent merchants to perform account testing and enumeration.
“This is where fraudsters use merchants or financial institutions to guess account numbers, expiration dates and CVV2/security codes through automated testing. This activity is often marked by high volumes of low-dollar declines.
“Our Visa team also saw an increase in ecommerce skimming attacks, where fraudsters inject malicious JavaScript code into the websites of merchants and service providers to digitally harvest payment information such as billing address, account number, expiration date, and CVV2 from the checkout forms on ecommerce pages.
“In April 2020 alone, PFD identified 90 merchant websites compromised by multiple variants of eCommerce skimmers.”
Fortunately, fraud prevention capabilities such as Visa Account Attack Intelligence, which prevents account testing, and Visa eCommerce Threat Disruption, which prevents online skimming, are free of charge and are among the many fraud prevention layers and security benefits available to Visa clients, Lawal said.
E-Financial
CBN Launches New Website Today
Central Bank of Nigeria (CBN) will today launch its newly redesigned website, www.cbn.gov.ng.
Mrs Hakama Sidi Ali, acting director, Corporate Communications, CBN, , made this known in a statement on Sunday in Lagos.
“We are pleased to announce the launch of our newly redesigned website (www.cbn.gov.ng), which will be operational on Monday, December 2, 2024.
“The redesigned website introduces a variety of new content, which encompasses a broader spectrum of information regarding the bank’s mandate.
“Additionally, the website is responsive to mobile devices, facilitating navigation across various web browsers and devices.
“The bank is grateful for the feedback provided by the public, which served as a valuable guide for our redesign endeavours,” she said.
Sidi Ali said the CBN was committed to developing and enhancing the website to facilitate communication.
“Please follow our different social media channels linked on the website’s home page for more updates,” she said.
E-Financial
CBN to Penalize Banks for Failing to Address ATM Cash Shortages
Central Bank of Nigeria (CBN) has warned that it will impose severe penalties on banks failing to address the ongoing cash scarcity at automated teller machines (ATMs).
Olayemi Cardoso, the CBN governor, issued the warning during the annual Bankers’ Dinner hosted by the Chartered Institute of Bankers of Nigeria (CIBN) on Friday.
The cash crunch has drawn public attention, with some Nigerians taking to X on November 13 to express frustrations over empty ATMs and reliance on point-of-sale (POS) operators. Two days later, the CBN directed banks to prioritise ATM cash disbursements and cautioned that penalties would be imposed on those enabling currency hawking.
“We also recognise the ongoing challenges with cash availability at ATMs, which disproportionately affect ordinary Nigerians,” Cardoso said. “To address this, we are conducting spot checks across deposit money banks, and we will impose penalties on underperforming institutions.”
The CBN governor announced measures to empower customers, starting December 1, 2024. “Customers are encouraged to report any difficulties with withdrawing cash from bank branches or ATMs directly to the CBN through designated phone numbers and email addresses for their respective states.
Guidelines will be distributed widely to raise public awareness. We will also urge full regulatory compliance by all stakeholders, including mobile money operators and POS agents, to promote digital transaction channels and improve service delivery.”
Cardoso reiterated that financial institutions engaging in malpractices or sabotage would face severe consequences.
“The CBN will continue to maintain a robust cash offering to meet the country’s needs, particularly during high-demand periods such as the festive season and year-end.”
On foreign exchange (FX) matters, Cardoso highlighted Nigeria’s missed opportunity for N6.2 trillion in potential revenue due to a less flexible FX regime.
“These funds could have significantly contributed to critical investments in education, healthcare, and infrastructure development,” he said.
The governor added that the apex bank is committed to rebuilding Nigeria’s economic resilience through targeted reforms. These include prioritising domestic refining capacity, promoting non-oil exports, and advancing technological innovations in the financial sector.
E-Financial
CBN Governor Urges Nigerians to Stay and Rebuild Amid Economic Reforms
Mr. Olayemi Cardoso, Governor of the Central Bank of Nigeria (CBN) has urged Nigerians to reconsider leaving the country, popularly referred to as “Japa.”
He assured that the CBN is working toward creating an economy where everyone and every business can thrive.
Cardoso made this appeal in his keynote address at the 59th annual Bankers Dinner organized by the Chartered Institute of Bankers of Nigeria (CIBN) in Lagos.
“It is not a good idea to Japa at this stage,” he said, providing two key reasons for his stance. “One, those who may decide they are going to do that, they will sell and get rid of their assets. You’ll be doing it for cheap. Predators, who are outside looking for bargains, will come and take it and pocket it, put it in their pocket and wait for the turnaround and sell it away.”
Cardoso emphasized the importance of collective effort in rebuilding Nigeria. “Number two, you want to be part of the solution. You want to be part of the solution, and this is time that we need all hands on them. There are opportunities in the market today, which I must say, from my experience over the past year and also for the past six months, a lot of interest from the outside in what is going on in Nigeria.”
He pointed out that international investors see potential in the Nigerian market and urged citizens to take advantage of these opportunities. “In taking positions in certain assets, they see the opportunity, and we, who are here, should be part of the solution for the better things which will come.”
Acknowledging the hardship brought on by current economic reforms, Cardoso stressed that these measures are designed to address today’s challenges while securing a brighter future. “We are building an economy where every individual, every business, and every community can thrive,” he said.
He further highlighted the importance of collaboration in achieving this vision. “This vision will not be achieved by one institution alone. It requires all of us — banks, regulators, businesses, and citizens — to work together with steadfast resolve.”
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