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Telecom Services Playing a New “Super-Utility Role” in the COVID-19 Era – Agusto & Co

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The global evolution from voice and short message service (SMS) to data services has continued to disrupt traditional telecommunications business models globally.

This has been amplified during the coronavirus (COVID-19) induced lockdown as “work from home” and “social distancing” became the buzzwords in the current business landscape, with the telecoms sector being the invisible hand driving the shift to remote working, video conferencing and streaming services.

According to data from the Nigerian Communications Commission (NCC), the number of active mobile-broadband subscribers rose sharply by 17% year-on-year to 143.3 million as at 30 June 2020, to become the fastest growing segment of the Nigeria Telecommunications Industry.

MTN with over 60 million subscribers or 42.3% share of the total subscription leads the mobile broadband market, while Glo and Airtel with 26.5% and 26.2% shares respectively occupy the second and third positions. 9mobile is the smallest of the four operators with 4.9% of the GSM internet subscriber base.

Agusto & Co. Limited, Nigeria’s foremost research house and rating institution recently released its 2020 Telecommunications Industry Report, which is the most current and comprehensive report on voice, data, auxiliary services as well as the impact of COVID-19 pandemic on the quality and affordability of telecom service in Nigeria.

According to the report, the entire telecoms market in Nigeria was estimated at circa ₦2.5 trillion in 2019 with MTN accounting for nearly half of the industry’s revenue in the same period.

Agusto & Co expects Nigeria’s Telecommunications Industry revenue to maintain an upward trajectory in 2020 increasing by at least 15% to around ₦2.9 trillion on the back of the exponential voice and data traffic witnessed in April 2020 during the 5-week long restrictions on movement to curb the spread of the pandemic.

Coming out of the pandemic, millions of users in Nigeria are more connected, better educated and familiar with digital tools. In the same vein, network operators have gained first-hand experience in dynamic network traffic management, while businesses and their telco partners have a better understanding of the challenges of homeworking.

While the advent of the COVID-19 has somewhat fast-tracked Nigeria’s digitisation, particularly at the user experience level, the operational issues that have held back the country’s broadband penetration persist.

Operators are grappling with the stifling effect of high business costs occasioned by ballooning interest expense on borrowings and a burdensome tax regime, while the long delays in processing right of way permits and their arbitrary costing models are the main reasons for the prohibitive cost of leasing transmission infrastructure in the country.

This is in addition to the incessant cost of repairing damaged fibre infrastructure as a result of cable theft or damage during road construction, and insufficient electricity supply requiring operators to invest heavily in alternative energy projects to power base transceiver stations (BTS).

Furthermore, the network congestion witnessed during the COVID-19 lockdown owing to the spike in data traffic brought to the fore the inadequacies in the country’s communications infrastructures.

While discussions around additional spectrum for network operators and the declaration of communications infrastructure as critical national assets continue to dominate debate within the Industry, Agusto & Co. believes addressing some of these operational challenges will improve the accessibility and affordability of telecom services in Nigeria and ensure sustainable growth for key players.


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Telecom

Telecom Tariffs Set to Rise by 50 Percent as NCC Approves Adjustments

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Nigerian Communications Commission (NCC) has announced that it will approve tariff adjustment requests by network operators, in response to current market conditions.

The adjustments, capped at a maximum of 50% of current tariffs, are lower than the over 100% requested by some operators.

These changes will remain within the tariff bands stipulated in the 2013 NCC Cost Study and will be reviewed on a case-by-case basis, adhering to the NCC Guidance on Tariff Simplification, 2024.

The adjustments aim to address the gap between operational costs and current tariffs, ensuring service delivery is not compromised.

They will support operators in investing in infrastructure and innovation, benefiting consumers through improved services and connectivity.

The decision was made after extensive consultations with stakeholders, balancing consumer protection and industry sustainability.

The NCC has mandated transparent implementation and public education on the new rates, with a focus on measurable service improvements.

The NCC remains dedicated to fostering a resilient, innovative, and inclusive telecommunications sector, supporting indigenous vendors and suppliers, and promoting Nigeria’s digital economy.

The Commission will continue to engage with stakeholders to create a telecommunications environment that works for everyone.


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Subscribers Reject Tariff Hike, Say FG Cannot Speak for Them

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Telecommunication subscribers under the aegis of Association of Telephone, Cable TV and Internet Subscribers of Nigeria (ATCIS-Nigeria), at the weekend rejected the 30-60 per cent tariff increase proposed by Bosun Tijani, minister of Communications, Innovation and Digital Economy, insisting that there should be no increase for now.

Subscribers Reject Tariff Hike, Say FG Cannot Speak for Them

ATCIS-Nigeria said Tijani cannot speak for them, saying there is no conclusion on the tariff increase yet.

Sina Bilesanmi, national president, ATCIS-Nigeria in a statement, said a tariff hike was not one of the issues agreed upon with the regulator in Abuja, wondering why the minister is interested in hiking tariffs to the detriment of struggling Nigerians still reeling under the impact of economic reforms.

He said the minister’s statement was contrary to the agreements reached between the Consumer Bureau Department of the Commission of the  Nigerian Communications Commission (NCC) and stakeholders at a meeting convened on January 9, 2025, at the NCC headquarters in Abuja.

According to him, what was agreed upon at the January 9 Abuja meeting was that there would be no telecoms tariff hike for now until all the stakeholders, particularly the subscribers, are sufficiently enlightened and sensitised.

Recall that the minister, in a TV interview, had said even though the mobile network operators (MNOs) were demanding a 100 per cent increase to stabilise the sector, the government knew that such a level of increase would be harmful to the people.

On the threshold of the expected hike, he said: “I think it should not be more than anywhere between 30 to 60 per cent. We have already made it clear that we are not going to approve 100 per cent. These companies are asking for 100 per cent, stating clearly that this is what they believe they need to get.

“But what we are looking at in terms of the sector is that if this is the sector that is responsible for driving growth in our country, it will be harmful to our people to allow MNOs to increase by 100 per cent.”

However, Bilesanmi said it was not the duty of the minister to speak for tariff pricing, insisting that it is the responsibility of the NCC which has already started doing the consultation to do data-based empirical cost analysis.

He said the minister has no power to fix prices in a liberalised market.

“Our resolution was, one, that the telecom operators need to respect the telecom subscriber advocacy body and the act of NCC; that the NCC should tell the telcos to first meet with ATCIS being the telecom subscriber advocacy body for consultation, involvement, enlightenment, and engagement; that once telecom subscriber advocacy body agreed, it will call for public opinions on the per cent rate, and that ATCIS will then write NCC for approval, and anything outside of these may not work.

“As subscribers, we should be in collaboration with NCC because we’re the ones paying the money involved. We agreed at the meeting that there will be no hike but further deliberation and consultation on the issue with relevant stakeholders, especially the MNOs and the subscribers would continue.

“The MNOs, through their representatives (ATCON and ALTON), were supposed to organise an enlightenment/sensitisation programme to address the issues. The MNOs were supposed to discuss the percentage increment with the subscribers’ representatives after which it will be taken to the subscribers for discussion. At the end of the meetings, we were expected to communicate an equilibrium price (a fair price agreeable to all) to the NCC for final approval,” he said.

According to Bilesanmi, any tariff hike will do more harm than good to the subscribers at a time when they are struggling to cope.

“It will further impoverish our members, especially small business owners whose offices and shops are their mobile phones and laptops. A hike in voice and data prices without recourse to the subscribers will spell doom for their business,” he said, adding that it might slow down the gains of the government’s digital economy ambition.

“ATCIS is the leading telecom subscriber advocacy body in Nigeria with over 220 million members across 36 states in the six geo-political zones in Nigeria.

“It has a mission to promote mutual co-existence, and fair play, and defend the rights of telecom subscribers, by endorsing and ensuring good products and network service delivery from network operators and service providers to our corporate and individual members, while providing a platform to advance the rights of Telephone, Cable Tv and Internet Subscribers.”


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MTNN Raises N42.20Bn through Commercial Paper

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Karl Toriola, chief executive officer, MTN Nigeria
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MTN Nigeria Communications (MTNN) Plc has raised the sum of N42.20 billion through the commercial paper (CP) issuance.

MTNN Raises N42.20Bn through Commercial Paper

Karl Toriola, chief executive officer, MTN Nigeria

The company in a statement signed by Uto Ukpanah, its secretary, notified Nigerian Exchange Limited and the investing public of the successful completion of its Series 15 and 16 Commercial Paper issuance under the Company’s N250 billion Commercial Paper Issuance Programme where the Company raised N42.20 billion.

It added that “the 180-day and 270-day CP were issued at yields of 27.50 per cent and 29.00 per cent, respectively, with an issue date of December 23, 2024.

This follows the successful completion of two prior CP issuances in the last two months.”

MTNN stated that the proceeds will be applied towards the Company’s short-term working capital requirements.

Karl Toriola, chief executive officer, MTN Nigeria, said, “we are grateful for the success of this transaction which underscores investor confidence in MTN Nigeria’s business model and management team.

“The CP Issuance is part of our established funding strategy and would not have been possible without the unwavering support of the investor community, as well as our advisers.”

MTN Nigeria has been actively raising funds through its N250 billion Commercial Paper Issuance Programme, a strategic initiative designed to support its operational and business goals.

The recent Series 15 and 16 issuances achieved an 84.4 per cent subscription, reflecting ongoing investor interest. On November 29, 2024, the company successfully launched Series 13 and 14 Commercial Papers, offering yields of 27.50 per cent for the 181-day tenor and 29.00 per cent for the 270-day tenor.

Initially aimed at N50 billion, these issuances saw overwhelming demand, resulting in an oversubscription of 144 per cent and ultimately raising N72.18 billion.


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