Telecom
A New Era for AI and Google Workspace

By Johanna Voolich Wright, Vice President, Product, Google Workspace
For nearly 25 years, Google has built helpful products that people use every day — from Search and Maps, to Gmail and Docs in Google Workspace. AI has been transformational in building products that have earned a valued place in people’s lives. Across our productivity suite, advances in AI are already helping 3 billion users save more time with Smart Compose and Smart Reply, generate summaries for Docs, look more professional in meetings, and stay safe against malware and phishing attacks.
We’re now making it possible for Workspace users to harness the power of generative AI to create, connect, and collaborate like never before. To start, we’re introducing a first set of AI-powered writing features in Docs and Gmail to trusted testers.
As the world’s most popular and secure cloud-native communication and collaboration suite, getting this right — and at scale — is something we take very seriously. We know from our deep experience in AI and productivity that building features with AI requires great care, thoughtful experimentation, and many iterations driven by user feedback. We do all this while building safeguards against abuse, protecting the privacy of user data, and respecting customer controls for data governance.
Making Workspace even more helpful
Workspace’s mission is to meaningfully connect people so they can create, build and grow together — and advances in generative AI are allowing us to deliver on this mission in new ways. Today, we’re sharing our broader vision for how Workspace is evolving to incorporate AI as a collaborative partner that is always there to help you achieve your goals, across Gmail, Docs, Slides, Sheets, Meet, and Chat.
As we embark on this next journey, we will be bringing these new generative-AI experiences to trusted testers on a rolling basis throughout the year, before making them available publicly.
With these features, you’ll be able to:
draft, reply, summarize, and prioritize your Gmail
brainstorm, proofread, write, and rewrite in Docs
bring your creative vision to life with auto-generated images, audio, and video in Slides
go from raw data to insights and analysis via auto completion, formula generation, and contextual categorization in Sheets
generate new backgrounds and capture notes in Meet
enable workflows for getting things done in Chat
Here’s a look at the first set of AI-powered features, which make writing even easier.
Starting with Docs and Gmail
Blank pages can stump the best of us. That’s why we’re embedding generative AI in Docs and Gmail to help people get started writing. Whether you’re a busy HR professional who needs to create customized job descriptions, or a parent drafting the invitation for your child’s pirate-themed birthday party, Workspace saves you the time and effort of writing that first version. Simply type a topic you’d like to write about, and a draft will instantly be generated for you. With your collaborative AI partner you can continue to refine and edit, getting more suggestions as needed.
Generative AI in Docs helping to write a job description.
Finding the right tone and style can also be tricky at times. Perhaps you’re applying for a new job, or writing to a new supplier in a more traditional industry, and you need to adopt a more formal tone in your email. Or you’ve jotted down a few bullets on your phone from a recent meeting and want to transform them into a more polished summary to share with your team. For these common scenarios and many more, we’re adding new generative AI capabilities to help you rewrite. And if you’re in the mood to let AI try out a new playful voice altogether, you’ll be able to hit the “I’m feeling lucky” option in Gmail.
Generative AI in Gmail formalizing notes into a polished email.
Keeping users in control
As we’ve experimented with generative AI ourselves, one thing is clear: AI is no replacement for the ingenuity, creativity, and smarts of real people. Sometimes the AI gets things wrong, sometimes it delights you with something offbeat, and oftentimes it requires guidance. With all this in mind, we’re designing our products in accordance with Google’s AI Principles that keep the user in control, letting AI make suggestions that you’re able to accept, edit, and change. We’ll also deliver the corresponding administrative controls so that IT is able to set the right policies for their organization.
The best is yet to come
AI-based capabilities get better with human feedback. We’ll launch these new experiences this month via our trusted tester program, starting with English in the United States. From there, we’ll iterate and refine the experiences before making them available more broadly to consumers, small businesses, enterprises, and educational institutions in more countries and languages. When it comes to delivering the full potential of generative AI across Workspace, we’re just getting started. In the same way that we revolutionized real-time collaboration with co-authoring in Docs 17 years ago, we’re excited to transform creation and collaboration all over again in Workspace.
If your organization is not yet on Workspace, we invite you to get started today at no cost and join us in this new era of AI.
Telecom
Glo Reduces International Call Rates

Technology Company, Globacom, has announced significant reductions in its International Direct Dialing (IDD) rates, making international calls more affordable for its existing and new customers across Nigeria.
Effective August 10, the new rates began applying to over 15 popular international destinations, including United States which will has moved to ₦30 per minute, down from ₦35, United Kingdom is now N350 from ₦400, while India also moved down to ₦40 from N45.
The rates for China, Saudi Arabia and Cameroon however recorded major reduction moving to N75, N300 and ₦700 respectively.
The reduction was also extended to African countries including Benin Republic which goes for ₦650 per minute, Niger Republic ₦750, Ghana ₦500, and Togo ₦650. United Arab Emirates also moved from ₦450 to ₦325, Germany to ₦550, Côte d’Ivoire ₦700, Libya ₦700, while calls to Malawi is now N1,100 from ₦1,200.
Glo aims to provide more value for its customers through these revised rates, encouraging them to make Glo their preferred network for international calls. New IDD bundles will also be introduced, offering frequent international callers even more attractive deals.
Globacom, which remained optimistic that frequent international callers will benefit immensely from the reductions in IDD bundles, enjoined customers to take advantage of the new rates to stay connected with friends and business associates across the globe.
Telecom
Tinubu Strengthens Telecom Governance with NCC, USPF Board Appointments

President Bola Tinubu has appointment members into the boards of the Nigerian Communications Commission and the Universal Service Provision Fund, both under the Ministry of Communications, Innovation and Digital Economy.
The Special Adviser to the President on Information and Strategy, Bayo Onanuga, disclosed this in a statement on Tuesday.
According to the statement, Idris Olorunnimbe was named Chairman of the NCC board, while Dr Aminu Wada will continue as Executive Vice Chairman and Chief Executive Officer, a position he was appointed to in October 2023 and confirmed by the Senate the following month.
Onanuga said Olorunnimbe previously served on the Lagos State Employment Trust Fund Board, where he chaired the Stakeholder and Governance Committee.
Other NCC board members are Abraham Oshidami (Executive Commissioner, Technical Services), Rimini Makama (Executive Commissioner, Stakeholder Management), Hajia Maryam Bayi, Col Abdulwahab Lawal (retd.), Senator Lekan Mustafa, Chris Okorie, Princess Oforitsenere Emiko, and the board secretary.
The President also approved the board of the USPF, chaired by the Minister of Communications, Innovation and Digital Economy, Dr Bosun Tijani, with Olorunnimbe as Vice Chairman.
Other members are Oshidami, Makama, Aliyu Edogi Aliyu (representative of FMCIDE), Joseph B. Faluyi (representative of the Federal Ministry of Finance), Auwal Mohammed (representative of FMBNP), Uzoma Dozie, Peter Bankole, Abayomi Anthony Okanlawon, Gafar Oluwasegun Quadri, and the USPF secretary.
See the statement below:
PRESIDENT TINUBU APPOINTS BOARD MEMBERS FOR NCC AND USPF
President Bola Ahmed Tinubu has constituted the boards of the Nigerian Communications Commission (NCC) and the Universal Service Provision Fund (USPF), both agencies under the supervision of the Ministry of Communications, Innovation and Digital Economy.
Idris Olorunnimbe was appointed Chairman of NCC, while Dr Aminu Waida remains its Executive Vice Chairman/Chief Executive Officer.
President Tinubu appointed Wada to the position in October 2023, and the Senate confirmed the appointment in November 2023.
Advertisement
Mr. Olorunnimbe previously served on the Lagos State Employment Trust Fund (LSETF) Board, where he chaired the Stakeholder and Governance Committee and drove impactful youth employment and entrepreneurship programmes.
Other members of the board are:
1. Abraham Oshidami – Executive Commissioner, Technical Services
2. Rimini Makama – Executive Commissioner, Stakeholder Management
3. Hajia Maryam Bayi- Former Director, Human Capital & Administration
4. Col Abdulwahab Lawal (Rtd)
5. Senator Lekan Mustafa
6. Chris Okorie
7. Princess Oforitsenere Emiko
8. Secretary of the Board.
The President also approved the Board of the Universal Service Provision Fund (USPF), with Dr Bosun Tijani, the Minister of Communications, Innovation, and Digital Economy, as Chairman.
Other members are :
1. Idris Olorunimbe – Vice Chairman
2. Abraham Oshidami
3. Rimini Makama
4. Aliyu Edogi Aliyu – (Rep FMCIDE)
5. Joseph B Faluyi – (Rep. of Federal Ministry of Finance)
6. Auwal Mohammed – (Rep. of FMBNP)
7. Uzoma Dozie
8. Peter Bankole
9. Abayomi Anthony Okanlawon
10. Gafar Oluwasegun Quadri and the
11. USPF Secretary
The Federal Government established the Universal Service Provision Fund (USPF) to facilitate the achievement of national policy goals for universal access and service to information and communication technologies (ICTs) in rural, unserved and underserved areas in Nigeria.
Telecom
Anambra ICT Agency Champions Inclusive Tech-Driven Governance

Anambra State ICT Agency has restated its commitment to creating a digitally inclusive environment where Persons with Disabilities (PWDs) can access and benefit from government services without barriers.
Speaking when the Anambra State Disability Rights Commission (ADRC), in partnership with the Rule of Law and Anti-Corruption (RoLAC) programme, paid an advocacy visit to his office, the Managing Director/CEO of the ICT Agency, Chukwuemeka Fred Agbata, underscored the Soludo administration’s determination to make governance work for all, including PWDs.
Mr. Agbata noted that intentional inclusion is a key part of the Governor’s technology-driven vision for the state which is why the commission recently received a wide range of digital tools to enhance their productivity.
“Technology is only truly impactful when it works for everyone, regardless of physical ability.
We are committed to removing digital barriers and making our platforms accessible to all residents of Anambra State,” he said.
CFA also disclosed that the Agency will take immediate steps to appoint a Disability Desk Officer, work with the commission to ensure that all government ICT platforms are designed to meet accessibility standards, and as well as incorporate PWD-friendly features into ongoing upgrades of the SolutionLens feedback platform.
The visit also featured presentations from ADRC’s Head of ICT, Mr. Bonaventure Umeokwonna, who outlined the Commission’s priorities, and RoLAC representatives, who pledged continued support for building capacity and strengthening the policy framework for inclusion.
Mr. Valentine Nwachukwu, Head of Planning, Research and Statistics at the Commission, gave the vote of thanks, commending the ICT Agency’s openness to collaboration.
The Anambra State ICT Agency continues to work closely with ministries, departments, and agencies to deepen digital transformation in the state, ensuring that no segment of society is left behind.
- E-Financial3 days ago
NBS Reports ₦6.72 Trillion VAT Haul as Tax Reforms Pay Off
- Telecom3 days ago
MTN Nigeria Rolls Out Network-as-a-Service and Signs First MVNO to Drive Industry Efficiency
- News3 days ago
No More Leaks: FIRS Slaps ₦5m Fine on Info Disclosure
- Telecom2 days ago
Airtel, Vodacom sign Network Infrastructure Agreement to Drive Digital Inclusion
- Telecom2 days ago
NCC Bars Ex-Officials from Joining Telecom Firms for 5 Years
- E-Business2 days ago
Firm Shares Tips for Safer Remote Working
- Telecom3 days ago
Airtel Money Africa Partners pawaPay for Seamless International Remittances Across Africa
- E-Financial3 days ago
FIRS Unveils e-Invoicing, Electronic Fiscal System for Large Taxpayers