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E-Business

‘How e-business reduces cost of Retail Banking’

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Segun Agbaje, deputy managing director, Guaranty Trust Bank, has emphasized the advantages of e-business as regards to retail banking in Nigeria.

In a paper presented at the just concluded Card Expo Africa Conference, titled ‘e-Business: The Future of Retail Banking’, he said that the e-business advantage include: reduction in cost per transaction, elimination of human errors, increased profitability in the long run, extension of banking hours without additional infrastructural and human investment, access to banking services at all times, increased customer satisfaction and shorter queues in banking halls.

According to him, internet and GSM penetration in Nigeria is a major determinant factor of the Nigerian e-business scene, adding that the success of e-business lies with the telecoms industry.

He said that May, 2008 indices show that there are 21.7 Million Interswitch debit cards in the Nigerian market, that is, 15.6m Debit cards and 6.1m Cash cards; 61 Million transactions done via Interswitch platform in the month of May, 2008 alone; at least 100,000 International cards issued by Nigerian Banks; 5,268 ATMs installed and active and 8,881 POS terminals deployed across the country.

He intimated that the top tier banks dispense an average of 10 Billion Naira monthly via ATMs and that every Nigerian Bank offers some form of Internet banking service in reaction to changing trends in the industry today.

Agbaje identified challenges in the industry such as unstable communication network in the case of Point of Sale terminals, people’s resistance to change, inadequate infrastructure, high setup costs, and resistance by merchants to pay for services and lack of knowledgeable human capital.

"By year 2010, Nigerian Banks would have jointly issued at least 40 million cards both debit cards and Cash cards, there will be over 9,000 ATMs in use and more than 15,000 PoS terminals deployed; the one billion mark in processed transactions will be attained annually; there will be a significant increase in cross border Card transactions due to the convertibility of the Naira and a reasonable portion of consumer loans will be availed via credit cards."

He recommended that the best strategy for retail banking is the collaboration of e-channels and Branch networks for optimum results.


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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E-Business

NIMC Launches NINAuth Digital Identity Verification App for Govt Services

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Abisoye Coker-Odusote, DG/ CEO, NIMC
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National Identity Management Commission (NIMC) of Nigeria has launched a new digital identity verification tool called the NIN Authentication (NINAuth) application.

NIMC Launches NINAuth Digital Identity Verification App for Govt Services

The initiative, which forms part of President Bola Tinubu’s Renewed Hope Agenda, aims to strengthen the country’s national digital identity management framework.

The launch builds upon Nigeria’s comprehensive unified digital identity system that has been transforming access to financial services and government programs.

The NINAuth application introduces several key features focused on data security and privacy.

The platform requires explicit user consent before sharing identity information for Know Your Customer (KYC) processes, giving individuals greater control over their personal data.

The system provides seamless access to various government services, including SIM card registration, immigration applications, passport processing, tax filings, and financial transactions.

The development follows significant investment in Nigeria’s digital identity infrastructure, including a $45.5 million support from the World Bank as part of the Digital Identification for Development (ID4D) project.

As the official service for integration with NIMC’s backend infrastructure, NINAuth enables secure verification processes across ministries, departments, and agencies (MDAs).

The application is available for download on both the Google Play Store and Apple iOS App Store for users of the National Identification Number (NIN).

The rollout represents a significant milestone in Nigeria’s ongoing efforts to digitize government services and strengthen identity verification processes.

“NINAuth is a cutting-edge suite of services including web, API, and mobile verification designed to enhance data security, protect privacy, and simplify access to government services,” said Dr. Kayode Adegoke, Head of Corporate Communications at NIMC.

“The platform introduces a robust layer of protection, empowering individuals with greater control over their personal information.”

The implementation supports the objectives of the recently established Nigeria Digital Identification for Development Project Ecosystem Steering Committee, which oversees the country’s digital identity initiatives.

President Bola Ahmed Tinubu has approved the launch of the NINAuth app and directed its use for verification and authentication across all MDAs.

The application provides a secure single sign-on solution for accessing government services and social protection programs while maintaining strict data privacy controls.

The centralized approach to digital identity management represents a significant step forward in Nigeria’s digital transformation journey and its commitment to modernizing government services.

 

 

 


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E-Business

NCC to Checkmate $3Bn Digital Piracy Market

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Nigerian Copyright Commission (NCC) has set in motion a machinery to checkmate the booming copyright piracy market in the country.

NCC to Checkmate $3Bn Digital Piracy Market

Copyright piracy is said to cost Nigeria an annual loss estimated at billions of naira.

Despite the absence of a coordinated or official statistics to gauge the quantum of loss,  John Asein, director general, NCC, said as far back as 2019, Nigeria lost N918 trillion ($3 billion) annually to digital piracy.

The financial damages severely impact local businesses and innovation efforts.

The commission, in collaboration with the World Intellectual Property Organisation (WIPO), has started a project to develop strategies and tools to address the menace.

Speaking at a stakeholders’ meeting on the WIPO project to address online copyright piracy in Nigeria, Asein said digital technologies have unlocked tremendous opportunities for the creative and innovation sectors.

The NCC boss said technology also poses serious challenges, including online piracy, which he said is growing rapidly.

He said: “Pirate sites continue to emerge rapidly, with statistics indicating a 6.7 per cent increase in user visits. A significant percentage of these users are students aged between 18 and 24, with social media and messaging platforms becoming major gateways for accessing pirated content.”

He added: “No industry is immune. The most affected sectors include television (43.6 per cent), publishing (27.5 per cent), film (12.9 per cent), music (7.0 per cent), and software (6.2 per cent).

“Far beyond mere statistics, the victims are no longer only foreign right owners. Many Nigerians in these sectors have also been bruised and their creative enterprises ruined.”

 

 

 

 


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E-Business

NIPOST Partners KLM on Global Mail Delivery

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Nigerian Postal Service (NIPOST) has signed an international mail partnership with KLM Royal Dutch Airlines for improved delivery access to over 200 countries without middlemen.

NIPOST Partners KLM on Global Mail Delivery

Tolani Odeyemi, postmaster-general and chief executive officer of NIPOST, described the deal as a “major milestone” for the country’s logistics and postal sector.

In a statement on X on Monday, Odeyemi explained that the new agreement marks  NIPOST’s first direct international airline partnership for several years.

“For a long time, NIPOST operated without any direct partnerships with international airlines, relying heavily on multiple third-party handlers,” the Postmaster-General stated. This often resulted in delays, higher costs, and uncertainty around the delivery of packages.”

She explained that under the new arrangement, KLM will directly handle all outbound international mail from Nigeria, eliminating the need for intermediaries.

“This translates to faster and more reliable delivery, reduced risk of loss or damage, lower handling charges, and access to over 200 countries through KLM’s global network,” the Postmaster-General stressed.

According to Odeyemi, NIPOST’s breakthrough came after it began settling long-standing debts owed to international carriers, a step she said was key to “rebuilding global trust” in Nigeria’s postal system.

She revealed that talks were also ongoing with Ethiopian Airlines to bolster regional and continental logistics, particularly on African and Eastern routes.

“Our goal is clear and unwavering: to connect Nigeria regionally and globally, efficiently, securely, and affordably,” Odeyemi asserted.

The NIPOST CEO described the development as a significant win for Nigerian businesses and small and medium-scale enterprises that rely on international shipping, stating, “You now benefit from quicker, more affordable international shipping, greater peace of mind with improved reliability, and new potential to reach and grow in global markets.”

Odeyemi commended the teams behind the scenes and pledged continued improvements in service delivery, adding that the deal signals a turning point for the agency.

 


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