E-Financial
AMMBAN Blames Operators for Proliferation of Unlicensed POS Agents
The Association of Mobile Money and Bank Agents in Nigeria (AMMBAN) has blamed operators in the financial services ecosystem for the proliferation of unlicensed point of sale terminal (POS) agents also known as ‘umbrella’ agents, which, according to them, has brought great disrepute to the operations in the country.
According to AMMBAN, the ‘umbrella’ agents that are not legally registered and have allowed several frauds to be perpetrated through them.
Speaking in Lagos, at the Sixth National Conference of the association with the theme: “Agency Banking in the Digital Age: Enforcing Standard, Seizing Opportunities and Managing Risks,” the President, Olojo Victor, in his welcome address, said the association would no longer tolerate activities of those tarnishing the image of the body and therefore urge for certification of agents in the ecosystem.
Tackling this menace headlong, Victor said AMMBAN would be working with the Central Bank of Nigeria (CBN), the Shared Agent Network Expansion Facility (SANEF), Lagos State Residents Registration Agency (LASRRA) and operators to ensure only agents registered are allowed to operate in the country.
“We are also working with the operators, we have Association of Licensed Mobile Payment Operators present at this event. We have been working together, the financial industry is huge as such we have companies that are issuing out POS and they are not licensed directly by the central Bank of Nigeria.
“Those companies most times don’t follow the rule established by the CBN. Because they have API which enables them to start issuing out POS to recruited agents without following CBN guideline. We are working with the association of operators that gives out the links for POS to work on the network to fish out those companies that are not following the standard rules given by CBN,” he said.
Speaking on year 2022 operations, Victor, who said there are currently 1.4 million registered agents under AMMBAN and hopes to increase the number, said the year has been a phenomenal one for agents and the industry at large as there have been significant events that shaped the sector.
According to him, registered PoS agents have reduced the rates of unemployment in the country because it has created job opportunities and boosted the economy.
He said: “Most significant is the quantum leap in the aggregate number of new mobile money and bank agents we have in the market space as of today.
According to the Nigeria Inter-Bank Settlement System Plc (NIBSS), in the last nine months of this year 2022, Nigerians spent a total of N6.05 trillion through the PoS, which is almost the same amount recorded in the year 2021, the total figure stood at N6.4 trillion.
“NIBSS said the volume of transactions on PoS went up as it increased by 14 per cent year on year to 100.4 million in September 2022,” he stated.
According to him, that feat was not without challenges. The AMMBAN President said the association had a spate of challenges some of which includes the cost of running business, delays in the reversal of failed transactions, network issues, bank/customers problems, insecurity, poor power supply, among others.
Victor, who described the theme of this year’s conference as very apt and befitting for this present time, said agency banking has indeed evolved with the impressive growth being recorded, it has become expedient for us all to sit and discuss issues around proper regimentation, standardization and seizing opportunities within the business space.
In his Keynote Presentation on the theme of the conference, Head, Department of Strategy, Lagos Business School, Prof. Olawale Ajai, said agency banking doesn’t go without security risks, although such may be reduced by avoiding holding too much cash at once.
Ajai said to curb the menace of agents tarnishing the image of AMMBAN, the regulator needs to work with the association.
According to him, there is a need to make the ‘umbrella’ agents become members of AMMBAN to ensure improved services. He stressed the need to take the services to rural areas to ensure the unserved and underserved communities are captured adequately well.
E-Financial
EFCC Says Nigerian Banks are Notorious Conduits of Financial Crimes
Economic and Financial Crimes Commission (EFCC) has warned banks against making themselves available as instruments of fraud.
Ola Olukoyede, charman, EFCC, issued the warning on Friday when the management team of Moniepoint, led by Tosin Eniolorunda, its founder and Group CEO, paid a courtesy visit to the commission’s headquarters in Abuja.
Speaking through Michael Nzekwe, his chief of staff, the EFCC boss noted that Nigerian banks over the years have become notorious as conduits of financial crimes and advised them to turn a new leaf for the sake of the growth of the country.
“There’s hardly any financial crime that would not go through the financial institutions. Money laundering is a major issue and you find out also that the perpetrators go through the banks. Nigeria will be the greatest beneficiary when we do the right thing,” he said.
Addressing the Moniepoint delegation, Olukoyede said, “Try as much as possible on your own to avoid any form of connivance and don’t be a channel for money
“Don’t be a tool. Don’t make your system porous. You are a major stakeholder when it comes to the fight against corruption. We are open and would assist, however we can. No one is above the law”.
Olukoyede observed that there was a high level of poor internal control by fintechs at the level of the unbanked, the under-served and the middle class population spectrum.
“There’s quite a whole lot of fraud that goes around that particular level, so the issue of KYC (Know Your Customer) is very important, especially because of the issue of how fintechs open tier-one accounts, sometimes without attention to KYC.
“And people take advantage of this and are quick to commit fraud through this negligence. So, that’s one area you have to also look at to see how you can improve on your KYC.
“Increasing your level of collaboration with the EFCC would mean to see yourselves as stakeholders in the fight against corruption.
“We would like you to be able to respond to us when we make inquiries and when we make requests.
On EFCC’s readiness to collaborate with Moniepoint, Olukoyede stated that, “On our part, we are open to whatever it is that you want us to do. We value it that you are here today to seek a stronger tie and collaboration.
“When we have stakeholders come in and want to be part of what we are doing, majorly stakeholders like you, it gives us joy because we know that no one man can fight corruption alone.
“The collaboration you seek tells us that you want to strengthen your system; you want to be able to create more internal controls. You want to be able to put in place things that will mitigate those weaknesses that will lead to fraud within your system, that’s what we do. Our core mandate is enforcement and investigation of economic and financial crimes. So, we’re glad and wish to collaborate with you”
Earlier in his remarks, Eniolorunda noted that the expansion in the operations and services of the fintech and microfinance company have come with challenges which have made the need for a strategic collaboration with the EFCC compelling.
“Moniepoint has over the years grown to become one of Nigeria’s largest payment service providers and the bank for mostly mid-class businesses and the under-served.
“Today, Moniepoint processes roughly 70% of Nigeria’s payments on Point-of-Sale (PoS) and transfers. We are present also in the UK and we are going through some potential set-up also in Kenya, which is at an advanced stage with its Central Bank. And also in Tanzania.
“Of course, with all this growth comes also challenges. One of the biggest challenges is the nature of our country, where if people find the opportunity to make fast money, they will make fast money. And we have realised that as Moniepoint is helping people make ends meet, these sorts of people are also trying to use Moniepoint channels to achieve their criminal objectives.
“So, we are actively fighting, improving all the necessary KYC accounts, money laundering and fund protection systems, but we know that we can’t do this alone. There are experts in a government organisation like the EFCC that we believe we need to have a strategic relationship with to be able to fight these people together.
“There are intels that you see that we don’t see. There are many things that come across your desk, every day that we don’t see. There are also things that we see that we think that if we should show to you, we will all be able to come together and fight these bad guys. We have, over the years improved on many things; discover a lot of potential fraud, collaborated with law enforcement agencies.
“With our whole management team, we will be able to find a strategic partnership with the EFCC that would take us to the next level.
“So we need to quickly build stronger alliances to prevent any form of risks that will blossom into national security issue,” he said.
E-Financial
N159m Up for Grabs in Fidelity Bank’s GAIM 6 Promo
Fidelity Bank Plc, leading financial institution has announced that it will be giving out N159 million to lucky customers in its recently launched Get Alerts in Millions Season 6, (GAIM 6) promo.
Speaking at the press conference to kick off the promo at the bank’s Lagos head office, Executive Director, Lagos & South-West, Fidelity Bank Plc and the Promo Committee Chairman, Dr Ken Opara, said that the aim of the promo was to build a culture of financial discipline and enable the bank’s customers improve their standard of living, achieve their goals, and secure a brighter future for themselves and their families.
He said, “Over the years, we’ve seen firsthand how GAIM has transformed lives by helping customers pay off debts, fund their children’s education, start-up businesses, and invest in projects.
“These stories of the transformative power of GAIM in the lives of our customers, motivated us to raise the stakes with each new season, and I am excited to share that GAIM 6 will feature an even larger prize pool with over N159 million in cash prizes.
“As a Bank, we remain committed to ensuring this season is bigger and better than ever. In the coming months, we will provide additional updates through roadshows and community outreaches, and we encourage you to join us in spreading the word and inviting your friends and family to be a part of this initiative.
“While GAIM provides an opportunity to win numerous cash prizes, it is important to state that GAIM is not just about winning prizes. It’s about changing the financial fortunes of our customers, strengthening communities and contributing to the country’s economic growth.
“The financial advisory services we offer to our winners are an essential part of providing key insights that help our winners preserve and grow their earnings in a sustainable manner.”
To participate in the promo, Osita Ede, Divisional Head, Product Development, Fidelity Bank Plc said, “The customer needs to have a savings account with Fidelity Bank, and make sure that from today, that you’re putting money in that account.
“And once your balance is increasing, every N5000 you put in, you qualify for the basic rewards, the ones that happen quarterly, the N10,000.But for the N1 million rewards you need to have at least a minimum of 10,000 naira.
“Every 10,000 Naira in your account gives you a ticket. With that ticket, you stand a chance of winning N1 million naira every month.
“We have 10 winners emerging every month with N1 million naira each. So, for the period of nine months, that’s 90 customers getting N1 million naira each.”
Ranked as one of the best banks in Nigeria, Fidelity Bank is a full-fledged commercial bank with over 8.3 million customers serviced across its 251 business offices in Nigeria and the United Kingdom as well as on digital banking channels.
The bank has won multiple local and international awards including the Export Financing Bank of the Year and Excellence in Digital Transformation & MSME Banking at the 2024 BusinessDay Banks and Other Financial Institutions (BAFI) Awards; the Best Payment Solution Provider Nigeria 2023 and Best SME Bank Nigeria 2022 by the Global Banking and Finance Awards; Best Bank for SMEs in Nigeria by the Euromoney Awards for Excellence 2023; and Best Domestic Private Bank in Nigeria by the Euromoney Global Private Banking Awards 2023.
E-Financial
Africa Processed 49Bn Transactions in 2023 – SIIPS Report
The SIIPS Report which offers valuable insights into the opportunities and challenges facing Africa’s digital payment systems has said that 2023 was a landmark year, with 49 billion transactions processed across the continent—the highest volume recorded to date.
This staggering number underscores a broader trend: the shift towards digital, fast, and efficient payments is becoming a cornerstone of Africa’s economic growth.
The SIIPS Report 2024, launched in Accra on Thursday, showcases the remarkable growth of Instant Payment Systems (IPS) across Africa, emphasizing their role in advancing financial inclusion.
With 31 operational IPS in 26 countries and another 27 on the way, the report reveals a 37% growth in transaction volume over five years.
While digital payment adoption surges, barriers remain for vulnerable groups, especially women, who face security and fraud concerns.
Despite progress, no system has fully achieved inclusive access, affordability, or transparency.
The report emphasizes the need for collective efforts to expand IPS, particularly in rural areas, to ensure universal financial inclusion by 2030.
Supported by partners like the World Bank and UNECA, the SIIPS Report offers valuable insights into the opportunities and challenges facing Africa’s digital payment systems, calling for innovation and regulatory support to achieve seamless, cross-border payments across the continent.
More importantly, the total value transacted surged at a remarkable average annual growth rate of 39% from 2019 to 2023, reaching over $1 trillion last year.
Such figures highlight Africa’s increasing reliance on digital financial systems and indicate a seismic shift in how money moves.
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