The Association of Telecommunications Companies of Nigeria (ATCON) has reassured telecom and ICT consumers that its members are committed to the protection of their rights.
Ajibola Olude, executive secretary, ATCON, gave this assurance during a webinar hosted by the National Human Rights Commission with the theme: ‘Consumer Protection Amidst the Pandemic: Business and Human Rights Implications’.
Speaking on the topic “The Role Telecommunications Companies on the Protection of Consumers’ Right,’ Olude said that protecting consumer rights and interest are the basis of telecom companies existence.
He added that consumers are the life blood of business and that they take them with all sense of seriousness.
According to him, “Consumers are kings and our member companies will continue to treat them as kings.
“Our members are working very hard to make sure that all telecom consumers have value for every kobo spent on telecom services.
“Our members have been educating consumers on how they can use their data effectively. The more apps you have on your phone the quicker your data will be consumed.”
The ATCON scribe further added that part of protecting the consumers right led to the development of the Nigeria Data Protection Regulation (NDPR) 2019 which stopped the unauthorized sharing of Nigerians data and protect Nigerians on the web.
He recalled the strategic role ATCON played in terms of advocating for a liberalization of the telecom market, noting that the sector have played a very high and important contribution to the GDP of the country.
Olude said that the advantages of Telecom Sector reform have led to efficient and effective service delivery, migration from government owned and control telecom companies to private owned companies, increase in local and international telecom financing and reduction in underserved and unserved areas.