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ATMs @ Risk as Banks Miss Microsoft Windows Deadline

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Nigerians may experience glitches at automated teller machines (ATMs) as most banks in the country are yet to migrate to Windows 8 Operating System (OS) after Microsoft Corporation retired Windows XP on April 8.

The Windows 8 is a personal computer OS developed by Microsoft as part of Windows new technology family of OS.

The application has introduced major changes to the operating system’s platform and user interface to improve its user experience on tablets.

This became exigent as Windows was now competing with mobile operating systems, including Android and iOS.

The Nation newspaper quoted Chuks Iku, chairman, Committee of e-Banking Industry Heads (CeBIH), as saying that Microsoft Nigeria had directed banks to migrate to the improved platform, which, he said would allow for enhanced banking benefits and security.

Iku who spoke at a briefing yesterday in Lagos , said Microsoft is the owner of the licence and banks are taking steps to ensure they comply.

“CeBIH has engaged Microsoft Nigeria to fashion out means of creating a uniform approach to compliance with the need for migration of ATM operating system from Windows XP to Windows Embedded 8.1 which is the new operating system designed to run on ATMs. This step ensured security of ATM transactions and helped to prevent attacks on ATM terminals,” he said.

Iku who is also the head of E-Business at Skye Bank, said the group is also looking at what happens next if the banks fail to comply, including extension of the deadline.

The Nation newspaper reported that CeBIH comprises all heads of e-business/ e-banking/ e – channels/ card services of all banks in Nigeria, aimed at promoting electronic banking services in line with global best practices.

Iku said the group is working on getting more banks to migrate their Windows XP to the new version adding that different banks have their different ways of approaching the challenge.

The banker said despite failure to comply by some lenders, ATMs remain secured and safe for transactions. He however said non-compliant ATMs might not be able to carry out improved service delivery.

“By upgrading, we are taken to a higher version, but that does not mean that the version that you have will not run. The ATMs are still working, and are not going to go down. “But the migration will only enhance the features of the ATMs. There is really no cause for alarm, the important thing is that we should do it quickly to ensure that our ATMs are in top performing levels,” he advised.

Benedict Anyalenkeya, group head, E-Business, Unity Bank, explained that not all ATMs were affected. He said some of the ATMs came with Windows 8 by default, adding that the entire industry is not having backlog of ATMs migration.

Anyalenkeya said the ATMs that were installed in the last one or two years would have been upgraded except for the old ones. He said the compliance level depends on each lender and assured that there is no cause for alarm.

He said the CeBIH has agreed with the banks to consult with Microsoft on a much cheaper way of doing it. “Each individual bank still has the responsibility of upgrading its own software. I cannot give you a timeline on compliance but it will be completed within a very short time,” he said.

Ernest Obi, head, E-Business & Channels, Keystone Bank, said banks are simply trying to buy time. He said Microsoft is also aware that it lacks the capacity to get all banks migrated to the Windows 8 adding that the CeBIH is helping lenders to buy time and solve the migration challenge.

But Kabelo Makwane, general manager Microsoft Nigeria,  told The Nation that the company has the capacity to migrate all the banks that are willing and ready for the project. He said Microsoft has over 2,500 partners involved in the migration process, one of which is Zinox Technologies.

He however said several banks have identified non-migration to the new technology as a priority for them and are taking steps to address the challenge.

He said that non-migration to the Windows 8 can open the banks up for potential security vulnerability and threats.

Makwane said: “We have the capacity to migrate all the banks to the Windows 8. We have no capacity challenge at all and have been advising the banks on the need to migrate to the new technology,” he said.

He explained that Microsoft will keep supporting the banks to achieve compliance.


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E-Financial

Reps Investigate 25 Insurance Firms for Financial Infractions

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The House of Representatives has launched an investigation into 25 insurance companies over alleged financial infractions that have reportedly led to the loss of hundreds of billions of naira in government revenue.

Chairman of the House Sub-Committee on Capital Market and Institutions, Hon. Kwamoti Laori, made the disclosure on Monday during a meeting with representatives of the affected companies at the National Assembly Complex in Abuja.

Laori said the probe was prompted by petitions accusing the companies of violating statutory provisions in their operations, thereby shortchanging the federal government.

“This committee is saddled with the responsibility of addressing a petition based on infractions by these insurance companies regarding their operations and non-compliance with certain statutory provisions,” he said.

“These infractions have led to the federal government losing hundreds of billions of naira in revenue. That is why the companies were invited—to either confirm or refute the liabilities ascribed to them.”

According to the lawmaker, each of the 25 companies had been formally notified of their respective liabilities and summoned to explain their financial dealings.

“The essence of this engagement is to ensure that what is due to the federal government from these private entities is fully remitted,” Laori added.

He emphasized that it is within the constitutional mandate of the National Assembly to track government revenue and block leakages, particularly in sectors involving private sector collaboration.

The committee also frowned at some of the companies’ attempt to stall the investigation by resorting to legal action.

“Some of the companies have gone to court and served the House with court processes. It is now up to us and the House leadership to examine those court papers,” Laori said. “If the court action does not affect the core of our mandate, we will proceed. If it does, we’ll await the court’s decision.”

He criticized what he described as a strategy aimed at obstructing parliamentary oversight.

“Going to court appears to be a deliberate attempt to throw a spanner in the works of the National Assembly,” he stated.

Laori also expressed dissatisfaction with the failure of some company heads to appear in person, instead sending representatives who were unable to respond to critical questions.

“We have insisted that Chief Operating Officers (COOs) must appear in person. One of the COOs sent someone who couldn’t answer any of the allegations—this is unacceptable,” he said. “It is the same people that will later accuse the National Assembly of not doing its job.”

The committee chairman did not spare the industry’s regulator—the National Insurance Commission (NAICOM)—which he accused of negligence.

“NAICOM has a supervisory role, and if they were doing their job effectively, we wouldn’t be here conducting this investigation. They need to sit up,” Laori said.

 

Meanwhile, 17 of the companies currently in court sent a legal representative, Mr. Abimbola Kayode, to the hearing on Monday.

 


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E-Financial

Naira Slides Again, Hits ₦1,532.34/$ Despite CBN’s Dollar Push

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The naira closed the past week weaker than the previous one, as it depreciated by 0.14 per cent week-on-week to settle at 1,532.34/$ at the Nigerian Foreign Exchange Market.

This weakening came despite the naira rebounding to a four-month high on the first trading day to close at 1,518.88/$. After that, it weakened to 1,530.25/$, then lower to 1,533.11/$ before gaining some strength to close the week at 1,532.34/$ at the official market.

During the past week, the highest amount that the naira traded for was 1,538/$, and the lowest was 1,515/$ on the NFEM.

At the parallel market, the currency closed trading within the band of 1,535.00/$ and 1,544.00/$1.

Analysts have maintained that the intervention of the Central Bank of Nigeria and improvement in the foreign exchange liquidity were essential to stabilising the naira at the FX market.

Cowry Assets Management Limited, in its weekly market report, averred that the naira had recorded mixed trading across the markets as it appreciated slightly by 0.06 per cent week-on-week to close at 1,544.00/$1 at the parallel market while closing in the red zone at the official market.

“The divergent movements reflect ongoing supply-demand imbalances and the evolving FX liquidity landscape,” stated the analysts, who, however, maintained that the naira looks to record further gains as improved oil output and elevated prices drive higher dollar inflows, which could sustain the current pace of reserve accretion.

“The positive oil earnings outlook, combined with steady capital inflows, should offer continued support for the naira and enhance near-term FX market stability,” the report added.

Recent data from the Nigerian Upstream Petroleum Regulatory Commission shows that the average daily crude oil production (excluding condensates) rose by 3.6 per cent to 1.51 million barrels per day in June 2025 from 1.45 mbpd in May. This marks the first time in five months that Nigeria has met its OPEC production quota, reflecting improvements in operational efficiencies and security around key oil-producing assets.

AIICO Capital Limited, in its weekly report, noted that the CBN had intervened intermittently in the FX market in the past week.

It stated, “Dollar sales early and late in the week helped maintain relative stability. The naira closed at 1,532.34/$, down 13.6 bps w/w. Reserves rose by $422m to $37.85bn” as of Thursday from $37.43bn in the previous week.

It is expected that the naira will likely hold its current range amid better liquidity, while markets weigh potential FX impacts from the Monetary Policy Committee’s decision starting Monday (today).

Analysts are split on what the decision of the MPC should be regarding the benchmark. On one side, doves are calling for a modest rate cut, pointing to cooling inflation, a more stable naira, and signs of reform traction. On the other hand, hawks are warning that premature easing could undo all the gains of FX reforms and decelerating inflation, especially with food supply shocks and global risk still very much in the picture.

“For now, traders are positioning around the edges, but the real signal will come from the tone of the communique,” Comercio Partners asserted.


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E-Financial

Fidelity Bank to Empower 100 SMEs Across Nigeria with Digital Tools

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As part of its unwavering commitment to digitally transform Nigeria’s small and medium-scale enterprises (SMEs), leading financial institution Fidelity Bank is set to empower entrepreneurs across the country with cutting-edge digital tools designed to streamline operations, boost productivity, and drive sustainable growth.

Through the Fidelity SME Empowerment Program (FSEP), the bank will equip 100 growth-ready entrepreneurs with a comprehensive digital toolkit that includes: a POS desktop system, access to ERPRev software, receipt printer & barcode scanner; inventory & management tools. business training and support; free fidelity pos with branding and onboarding assistance

Interested entrepreneurs can apply via: https://bit.ly/SMEEmpowermentprogram2025

Commenting on the initiative, Osita Ede, Divisional Head, Product Development at Fidelity Bank Plc, stated:

“Studies have shown the exponential growth SMEs can achieve through digitalisation. As Nigeria’s leading SME partner, we are walking the talk by providing free digital toolkits to our customers. This aligns with our mission to help individuals grow, businesses thrive, and economies prosper.”

Fidelity Bank’s dedication to SME development is reflected in its broader vision of fostering economic inclusivity and building a resilient business ecosystem nationwide.

As part of its World SME Day 2025 celebrations, the bank granted free access to its renowned SME Hub in Gbagada, Lagos, and hosted a special mentoring session for female entrepreneurs led by CEO Dr. Nneka Onyeali-Ikpe. These efforts complement its regular masterclasses and ongoing support for small businesses and creatives.

Ranked among the best banks in Nigeria, Fidelity Bank Plc is a full-fledged Commercial Deposit Money Bank serving over 9.1 million customers through digital banking channels, its 255 business offices in Nigeria and United Kingdom subsidiary, FidBank UK Limited.

The Bank is the recipient of multiple local and international Awards, including the 2024 Excellence in Digital Transformation & MSME Banking Award by BusinessDay Banks and Financial Institutions (BAFI) Awards; the 2024 Most Innovative Mobile Banking Application award for its Fidelity Mobile App by Global Business Outlook, and the 2024 Most Innovative Investment Banking Service Provider award by Global Brands Magazine. Additionally, the Bank was recognized as the Best Bank for SMEs in Nigeria by the Euromoney Awards for Excellence and as the Export Financing Bank of the Year by the BusinessDay Banks and Financial Institutions (BAFI) Awards.


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