Telecom
Avaya, 21st Century Unveil Hybrid Cloud Solutions for W/Africa SMBs
Avaya, a global leader in business communications software, systems and services, announced today a strategic alliance with 21st Century Technologies to help midmarket companies in Nigeria and West Africa achieve their digital transformation objectives.
The agreement will see 21st Century Technologies provide unified communications and contact centre hybrid cloud solutions powered by Avaya IP Office to its extensive customer base across the region.
Established in 1997, 21st Century Technologies is the leading commercial data centre service provider in Nigeria, offering a range of ICT services
The company will deliver Avaya Midmarket Cloud solutions to its extensive customer base, and allowing organizations to benefit from 21st Century Technologies’ state-of-the-art infrastructure and expertise, while minimizing upfront investment and benefiting from an “opex” business model.
Based on the world-class Avaya IP Office platform, Avaya Midmarket Cloud Solutions are the only UC and CC cloud offers for midsize businesses in the market that utilize the same code base as on-premises deployments – allowing clients to protect their existing investment as they move to cloud.
Together with 21st Century Technologies’ pre and post-sales support, training and education, Avaya clients and partners will get the maximum value from their cloud investment.
As the only company specializing in complex business communications, built on open and mobile software platforms and supported by a robust underlying networking infrastructure, Avaya is uniquely positioned to help organizations of all sizes in Africa benefit from its digital transformation-as-a-service – SmartDXaaS – model.
Speaking on the Solution, Wale Ajisebutu, CEO and executive chairman, 21st Century Technologies, said, “This offering will enable us to change the provisioning and utilization of ICT solutions for companies in the Nigerian and West African market. As companies in the region grapple with economic instability, and look to do more with less, we can provide an “opex” rather than “capex” business model, minimizing their upfront investment, while delivering a 24/7, 365-day service with minimal downtime, allowing them to communicate effectively and in a cost-efficient structure.”
Also, Hatem Hariri, MD, Avaya Africa, said, “We are delighted to partner with 21st Century Technologies to help boost Nigeria and West Africa’s economy through supporting the midmarket sector – the engine room of any economy. This agreement will bring Avaya’s innovative solutions to a wider audience in the region, allowing us to grow our client footprint in the cloud market.”
Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance.
Its world-class contact centre and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications.
The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage.
The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.
Telecom
Abia Set to Regulate Right of Way for Telecom Cables
Abia State Government said it was set to regulate the right of way for laying of telecommunications cables around the state. This is as the state government said it will re-base and update the 30 – year development plan of the state to bring it in line with present realities.
The Commissioner for Information, Prince Okey Kanu disclosed these in Government House Umuahia, while briefing journalists on the outcome of the first State Executive Council meeting of the year.
Kanu explained that re-basing has become imperative given the economic headwinds prevalent in the country and as typified by the headline
inflation being experienced in the country today.
The Commissioner noted that there was need to carry out the exercise to reflect the real position of the state’s economy.
He informed that the state economic team charged with the assignment was already at work to ensure the success of the exercise.
“The final document for the right of way regulation for laying of telecom cables around the state has been produced and this will come into effect very soon.
“That is meant to regulate how telecommunications cables are laid across the state,” Kanu said.
Kanu disclosed that Government has concluded plans to rejig the enforcement of the existing traffic rules in the state as a way of restoring sanity in the transport system of the state
He said EXCO observed with dismay that driving against traffic in the state has become a menace and stated the Alex Otti administration was committed to enforcing the traffic rules.
“Going forward, it will be a serious offence to drive against traffic no matter the distance. You see a lot of people within the town drive against the traffic for one reason or the other.
“It is now a very serious offence and the harmonized taskforce has been rejigged to ensure full compliance to that policy.”
Kanu informed that the state government has commenced the payment of monthly stipends that range between N250,000 to N450,000 to traditional rulers in the state.
Telecom
MTN Nigeria Achieves Historic CMS Certification
MTN Nigeria has achieved a major milestone by becoming the first Nigerian organisation, the first company in the telecommunications industry, and the first within MTN Group to earn the Compliance Management System (CMS) certification from the International Accreditation Service (IAS).
This globally recognised certification affirms MTN Nigeria’s commitment to maintaining world-class compliance standards across its diverse operations.
It covers all management activities related to telecommunications, digital services, mobile voice and data, innovative digital platforms, wholesale distribution, fixed and mobile broadband connectivity, and advanced technology solutions for corporate and institutional clients across the nation.
Commenting on the achievement, MTN Nigeria’s Chief Risk & Compliance Officer, Obiageli Ugboma, said, “Achieving this feat is a testament to our robust compliance framework and proactive approach to managing risks in an ever-changing digital landscape.
“It reinforces our promise to connect Nigerians with secure, reliable, and innovative solutions.”
The International Accreditation Service (IAS) is a globally recognised accreditation body. It accredits a wide range of organisations, including governmental entities, commercial businesses, and professional associations, based on recognised national and international standards.
This ensures that IAS accreditations are both domestically and globally accepted, highlighting their credibility and relevance.
The ISO 37301:2021 Compliance Management System (CMS) standard is the benchmark for effective compliance management.
The certification solidifies stakeholder trust and provides organisations with a framework for establishing, implementing, evaluating, and continually improving a compliance management system that ensures adherence to laws, regulations, and ethical standards.
By achieving this certification, MTN Nigeria demonstrates its commitment to fostering a culture of integrity, mitigating risks, and enhancing corporate governance and operational efficiency.
This achievement positions MTN Nigeria as a leader in compliance management and sets a benchmark for excellence within the telecommunications industry and beyond.
Telecom
Sub-Saharan Africa Lost $1.56Bn to Internet Shutdown in 2024 – Report
Sub-Saharan African countries lost $1.56 billion to government-induced shutdowns in 2024, according to a new report by Top10vpn, an international VPN review website.
This is 19 per cent of the total $7.69 billion that was lost to Internet shutdowns worldwide and a 10 per cent decline from $1.74 billion reported in 2023.
According to the report, there were a total of 28 Internet shutdowns across 28 countries. Thirteen of these were African countries — Sudan, Ethiopia, Kenya, Algeria, Guinea, Mauritania, Senegal, Mozambique, Chad, Mauritius, Tanzania, Papua New Guinea, and Equatorial Guinea.
It revealed that Nigeria stood out as one of the few sub-Saharan African countries to avoid internet shutdowns in 2024.
Experts said the absence of an internet shutdown suggests that people in that country have continuous and unrestricted access to the internet, allowing them to communicate, access information, and participate in online activities without disruption imposed by the government.
Sudan is the African country that lost the most — $1.12 billion — to Internet shutdowns. Total Internet shutdowns in the country lasted for more than 12,707 hours or over 529 days.
The Internet shutdown in Sudan is mainly due to a prolonged conflict in the country, which has claimed 13,000 and displaced more than 10 million people.
Other African countries like Kenya and Ethiopia shut down the Internet because of protests.
Both countries lost $75 million and $211 million to Internet shutdowns, respectively.
Major platforms such as X, TikTok, Signal, Facebook, Instagram, and WhatsApp were restricted, affecting approximately 111.2 million internet users in the country.
“In late February 2024, authorities in Myanmar once again started blocking access to X. As this was a new restriction. This is also the second year we have included blocks of newer social media platforms, such as TikTok and Telegram,” it said.
Globally, Asia led in terms of internet shutdowns in 2024, losing $4.64 billion over 48,807 hours of disruptions affecting 331.3 million people. Sub-Saharan Africa followed with $1.5 billion in losses spread over 32,938 hours and impacting 111.2 million internet users.
While the global economic impact of internet shutdowns decreased by 16 percent compared to 2024, the duration of shutdowns increased by 12 per cent in the same period.
The report emphasised the damaging effects of internet shutdowns, both in terms of economic and human costs, and highlighted concerns about citizens resorting to unsafe VPNs to circumvent imposed restrictions.
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