Connect with us

General News

Aviation Portal: Innovation for Comfort

Published

on

Chief Osita Chidoka, Minister of Aviation
Kindly share this post

From his home in Ganawuri community in Riyom Local Government Area of Plateau State, Bernad Bagu forced his way through the foggy weather to make it to the airport in time.

On his arrival at Jos Airport he looked at his wristwatch to be sure he was on time for his flight. Time passed, but Bagu and other passengers on his flight were not called for boarding.

The flight from Jos to Lagos has been delayed.

So Bagu spent the whole day at the airport without making his trip as his flight was delayed and eventually cancelled due to bad weather.

He had purchased the ticket without looking into the aviation porter to be sure of flight status and weather reports among other information.

And while it was a sorry tale for Bagu, his colleague, Chom Moses had a good experience at the airport.

Clad in his harmattan wear torrents of thoughts engaged his mind on his way to the airport. ‘What’s the weather like today, the cost and which airline is the best for the journey’ were some of the thoughts running through the tunnel of his mind.

Then, he remembered someone mentioned the aviation portal for reliable information.

He pulled his car to a stop and quickly reached out for his smartphone to check www.aviationportal.com.ng where he got answers to his questions and even more.

Not only that, he dialled 0700011111, the helpline where he made further inquiries.

Now, barely a month since the Minister of Aviation, Chief Osita Chidoka, launched the new Aviation Passengers Service (APS) portal and the Aviation Helpline, air travellers have embraced the one-stop platform that provides a single platform where the flying public can access real time information about airlines operations and services at any of the airports in Nigeria.

Indeed, from statistics, Nigerians believed the aviation portal will transform the aviation sector into a customer-centric industry.

For instance, an online poll indicated a 65 per cent of respondents who affirmed the relevance of the new platform to the industry’s growth.

In another poll 48 per cent of travellers believed it will help them in their journey.

Presently flights are being delayed, diverted or cancelled as a safety measure due to the harmattan haze which causes blurred visibility and sometimes gives rise to low level wind shear that may hamper air safety.

Undoubtedly, where terminal visibility falls below the prescribed weather minimal, safety takes pre-eminence.

To be sure, the Aviation authorities had forewarned of the dry and dusty harmattan wind that blows southwest from the Sahara desert into the Gulf of Guinea to prepare travellers using the airports in the country.

Since assuming his position as Nigeria’s minister of aviation last year, Chidoka had taken steps to ensure a better management of the sector.

For him, the need to understand the sector better preceded his rapid reform. He was well prepared.

Within the short time of assuming office, he has proved his mettle by promptly identifying patterns, spotting opportunities, making  the connection between new technology and existing customers, and seeing trends early enough to act on them.

So to make the aviation sector a success by international standards, the minister is adopting a strong customer service focus including measurement of passenger satisfaction at the airports. He has engaged with corporations, government agencies and service providers to bring about these changes.

Of course, the airport community forms an integrated service chain where inputs from multiple stakeholders are required to provide an end-to-end service to the customers.

 For them, the portal will remove costs, increase accountability and improve decision making by stripping out unnecessary bureaucracy and layers of management.

And for the airlines, the aviation portal will reduce work in progress through the supply chain, reduce time of response and make the sector more competitive.

The traveller can submit complaints, suggestions and/or commendations to the ministry and any of its agencies, thereby providing feedbacks on any issues pertaining to domestic airlines and incidences at any of the airports in the country upon which appropriate intervention will be taken by the relevant officials.

Clearly, the aviation portal is a stunning concept that is helping in better service delivery.  The portal has added additional attraction to Nigeria airports for air travellers amidst the convenience that the remodelled airports now offer to air travellers.

yakubu dati is the general manager, Corporate Communications and Public Affairs at the Federal Airport Authority of Nigeria (FAAN headquarters), Lagos.

 
 


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

General News

FG Deploy New Printers for Passports following Outcries from Nigerians in Diaspora

Published

on

Kindly share this post

Nigerians in the diaspora have petitioned Dr. Olubunmi Tunji-Ojo, minster of Interior, over passport printing in Atlanta and New York Consulates in the United States of America.

FG Deploy New Printers for Passports following Outcries from Nigerians in Diaspora

To this effect, the minister has approved and directed the Nigeria Immigration Service (NIS) to immediately deploy new printers to the passport offices in both cities.

These printers, according to him, are ready for installation. This short-term solution, he said, aims to resolve the current challenge promptly.

In a statement, the minister said that there is a new solution being implemented as a long-term plan that will usher in a streamlined passport regime, enabling Nigerians to apply for their passports with more ease.

Part of this plan includes the activation of a Passport Personalisation Centre in Abuja, which is scheduled to start in the next few weeks while also opening up more countries for the already-deployed contactless solution.

According to Tunji-Ojo, they are working round the clock, and none of the agencies is left behind.

“At the Nigeria Immigration Service, there has been an end-to-end automation of the passport application process and the introduction of the contactless application process, which has since been launched in Canada,” he said.

 


Kindly share this post
Continue Reading

General News

CBN’s FX Code to Boost Transparency for Launch on January 28

Published

on

Kindly share this post

The Central Bank of Nigeria (CBN) said it has approved the release of the Nigerian Foreign Exchange (FX) Code and will officially launch the same on January 28, 2025.

The FX code serves as a guideline to the banking industry to promote ethical conduct of authorised dealers in the Nigerian Foreign Exchange Market (NFEM).

“The Bank will formally launch the Code at the CBN Head Office Auditorium, Abuja, on Tuesday, January 28, 2025,” the CBN said in a notice published on its website.

In a bid to strengthen the governance and transparency of Nigeria’s FX market, the CBN in November 2024 introduced revised guidelines for the Nigeria Foreign Exchange Market (NFEM).

A key feature of these guidelines requires the boards of banks, alongside their Chief Executive Officers (CEOs) and Chief Compliance Officers, to annually attest to the Nigeria FX Code of Ethics and Conduct. This attestation underscores their commitment to uphold market integrity and comply with all CBN-issued circulars and guidelines.

The revised guidelines aim to deepen the foreign exchange market following the consolidation of all official FX market windows. The circular, issued by Omolara Omotunde Duke, director of the CBN’s financial markets department, supersedes prior directives, including the operational changes announced on June 14, 2023, and earlier circulars dating back to 2017.

Under the new framework, authorised dealers must facilitate FX transactions for firms and individuals while ensuring compliance with regulations. These dealers are tasked with conducting due diligence, providing transparent pricing, and offering market access through digital solutions.

Furthermore, all legitimate FX transactions must occur exclusively through authorised dealers, while dealings with unlicensed intermediaries are strictly prohibited.

Bureaux de Change (BDC) operators are also included in the revised guidelines. Licensed BDCs are allowed to purchase FX from authorised dealers to meet customer needs, within the limits set by the CBN. Similarly, all FX transactions conducted by BDCs, International Money Transfer Operators (IMTOs), and authorised dealers must adhere to the terms of their licenses and the Nigeria FX Code.


Kindly share this post
Continue Reading

General News

Visa, Moniepoint Join Forces to Accelerate Financial Inclusion in Africa

Published

on

Kindly share this post

Moniepoint Inc, one of Nigeria’s leading business payments and banking services platforms, has secured an investment from Visa, a global leader in digital payments.

The investment marks an important milestone in Visa’s commitment to advancing financial inclusion and shaping the future of digital payments while fostering SME growth across Africa.

Founded in 2015 by Tosin Eniolorunda and Felix Ike, Moniepoint (formerly known as TeamApt) has established itself as a leading financial platform for Nigeria’s vast network of small and medium-sized businesses (SMEs), offering an integrated suite of services, including digital payments, bank accounts, credit, foreign exchange (FX), and management tools.

The platform processes over 1 billion transactions monthly, with total payments volume exceeding $22 billion, enabling businesses to digitize their operations and thrive in Africa’s rapidly evolving economy.

With this investment, Visa supports Moniepoint’s mission to empower African businesses, further accelerating its growth and expansion across the continent. Moniepoint’s profitable and scalable business model, alongside its strong operational and financial track record, has positioned it as a transformative force in the African fintech ecosystem.

As Africa’s Fintech landscape continues to evolve rapidly, driven by a dynamic ecosystem and a focus on bridging the financial inclusion gap, Visa has been at the forefront of this transformation, putting its expertise and resources to work in support of the growth of African Fintech startups.

Tosin Eniolorunda, Founder and Group CEO of Moniepoint Inc., said: “We are thrilled to announce Visa’s investment in Moniepoint. Visa’s backing is a strong endorsement of our vision to digitize and support African businesses at scale.

“Together, we aim to deepen financial inclusion, enabling SMEs to access the tools and resources they need to thrive in an increasingly digital economy. Given that about 83% of employment across Africa is in the informal economy, we are very keen to widen access and participation in the formal financial system and drive economic growth across Africa.”

He continued, “Visa’s expertise in global payments and Moniepoint’s proven ability to serve African businesses make this partnership an exciting opportunity in shaping the continent’s economic future even as we pave the way for a more inclusive and dynamic financial ecosystem.

“We are delighted in joining forces with Visa to enhance the digital payment infrastructure, expanding financial services, and fostering innovation in Africa.”

Andrew Torre, Regional President, Central and Eastern Europe, Middle East and Africa at Visa, added: “Moniepoint has built an impressive platform that directly addresses the needs of Africa’s SMEs, a critical segment in enabling economic development.

“By making financial services and digital payments more accessible and efficient, Moniepoint is helping transform how businesses operate in Nigeria and beyond. We are excited to support their next phase of growth and innovation.”

“Visa’s investment in Moniepoint is the latest example of our long-standing commitment to advancing digital economies in Africa. We will enable even the smallest businesses to thrive through innovative payment and software solutions that allow SMEs to scale and open new revenue opportunities, while streamlining their operations.”

Moniepoint has experienced exponential growth since its founding in 2015, with revenues increasing by over 150% CAGR in recent years. The company’s efforts to expand access to financial services align closely with Visa’s mission of enabling individuals and businesses to thrive in the global economy.

Congratulating both parties, the Nigerian Investment Promotion Commission (NIPC) celebrates this strategic investment in Moniepoint, highlighting it as proof of Nigeria’s attractiveness for investors due to its favorable business climate.

Furthermore, the NIPC praised Moniepoint as an exemplar of Nigerian excellence contributing significant value to the global financial ecosystem. The Commission emphasized its commitment to supporting investors and fostering economic cooperation in finance and technology to help Nigeria reach its full economic potential.

This partnership combines Moniepoint’s local expertise and innovative business model with Visa’s global resources and capabilities. Together, Moniepoint and Visa aim to accelerate the digital transformation of African SMEs, driving financial inclusion and long-term economic prosperity.

Visa joins other notable investors including Development Partners International, Google’s Africa Investment Fund, Verod Capital, Lightrock, QED Investors, Novastar Ventures, British International Investment (BII), FMO (the Dutch entrepreneurial development bank), Global Ventures and Endeavor Catalyst in advancing Moniepoint’s mission to create a society where everyone experiences financial happiness.


Kindly share this post
Continue Reading

Trending