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Banks to Deactivate Cards Trapped in Other Banks’ ATMs

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Money deposit banks in the country have resolved to commence the deactivation of all Automated Teller Machine (ATM) cards trapped in other banks’ ATM from January 15 this year, Nigeria CommunicationsWeek has learnt.

The new practice is aimed at securing such cards against fraudsters. Banks argue that exposing customers ATM cards to third party may compromise security of such cards.

Before now the standard practice is to return any ATM card of any bank customer trapped in other banks’ ATM.

This is done through the bank branch at which such card is trapped sending it to the bank that issued such card for onward transfer to the bank branch of the card owner.

This often takes as much as  five working days.

But in the case of card trapped in the ATM of the bank that issued the card, all that is required is for the branch to verify that the customer is the rightful owner and the card is returned to the customer immediately.

Nigeria CommunicationsWeek gathered that from January 15, 2014 when most bank will begin the implementation of this policy, any bank customer whose ATM card is trapped in another bank ATM will no longer use such card for transaction as such card will be deactivated and reissued with a new card.

Some banks have started notifying their customers through short message service,  but are silent on who bears the cost of the new card.

It would be recalled that transaction over ATM has witnessed series transformation aimed at ensuring that the process is safe and secured.

Among them include; the Central Bank of Nigeria’s  directive to banks to migrate from the traditional magnetic stripe cards to EMV standard chip and Pin cards.

More so, the apex banks urged banks to maintain 24 hours help desk for ATM related transaction issues where customers that notice unauthorized transactions on their account could call at any time to stop such action.

More so, Money deposit banks in the country may have  issued some 14.72million active Automated Teller Machine cards to their customers for transactions as at the end of July last year.

Nigeria CommunicationsWeek investigations recently revealed that as at the end of October last year there are about 12,100 active ATM performing transactions across the country at bank branches, hotels and airports.

 


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

E-Financial

CBN Fines 29 Banks N15Bn for Violation of Money Laundering, Terrorism Financing Regulations

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Central Bank of Nigeria (CBN) has said penalties totaling N15 billion were imposed on 29 banks for violations of Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations.

CBN Fines 29 Banks N15Bn for Violation of Money Laundering, Terrorism Financing Regulations

This was disclosed by Olayemi Cardoso, CBN governor, during the 2024 Bankers’ Night organised by the Chartered Institute of Bankers of Nigeria (CIBN) in Lagos.

In his remarks, Cardoso stressed the gravity of these violations and stressed the need for the affected banks to address the systemic weaknesses that allowed such lapses to occur.

“In addition to these penalties, the banks are required to address the root causes of the lapses, which is crucial for improving regulatory effectiveness. Historically, the industry has struggled with recurring issues, but we are confident that this approach will help change that narrative,” Cardoso stated.

The Broader Implications of Compliance

The CBN governor highlighted the broader impact of compliance on the financial ecosystem, noting that institutions that prioritise regulatory adherence contribute to national growth and stability.

“A bank that prioritises compliance does more than protect itself -it strengthens the entire financial ecosystem. It directs financial resources toward growth, innovation, and prosperity rather than crime and corruption. Together, we must exceed standards, demonstrating to the public and the world that we are stewards of integrity and trust,” he added.

Cardoso also pointed out that the consequences of non-compliance extend beyond regulatory penalties. According to him, issues such as money laundering, fraud, and corruption undermine the foundation of the financial system.

“The cost of inaction is profound—fraud undermines confidence, corruption erodes trust, and money laundering perpetuates organized crime,” he remarked.

The governor articulated a vision for a robust compliance culture across Nigeria’s banking industry. He emphasised that financial institutions must not only comply with regulatory standards but also adopt a proactive approach to identifying and mitigating risks.

Cardoso explained that executives and boards must lead by example by making compliance a strategic priority and championing zero tolerance for breaches—not just in policy but in practice. He urged financial institutions to anticipate vulnerabilities and address risks in high-risk areas proactively.

He also called for the education of staff to recognise red flags and report concerns about fraud, money laundering, or unethical behavior, ensuring they are protected when they do so.

 

Additionally, he stressed the importance of conducting enhanced due diligence for high-risk clients, politically exposed persons, and vendors to prevent illicit funds from flowing through financial institutions.

The governor emphasised the need for industry-wide collaboration to combat systemic threats. This includes sharing intelligence on emerging risks, cooperating with law enforcement agencies, and maintaining open communication with regulators.

Cardoso acknowledged the challenges facing the sector, from cybersecurity threats to disparities in financial inclusion. However, he expressed optimism that with strengthened compliance frameworks, the Nigerian banking industry could address these challenges effectively.

Reflecting on the broader implications, he said, “Compliance is not just a regulatory requirement; it is central to our mission of fostering trust and integrity within the financial system. Together, we can build an industry that not only meets but exceeds global standards.”

Credit: Business Day


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E-Financial

DBN Bags Financial Inclusion Award for Dedication to MSMEs

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The Development Bank of Nigeria (DBN) has been honoured with the Financial Inclusion Leadership Award for its dedication to empowering Nigerian Micro, Small and Medium Enterprises (MSMEs) through accessible financing.

DBN was honored with the award at the ‘Champions of Inclusion Nigeria Financial Inclusion Awards’ during the International Financial Inclusion Conference (IFIC) 2024, hosted by the Central Bank of Nigeria (CBN) in partnership with the World Bank.

Tony Okpanachi, DBN’s managing director/CEO, expressed pride in winning the award, stating that it validated the bank’s dedication to providing financial access to Nigerian MSMEs.

“We are honoured to receive the Financial Inclusion Leadership Award, which is a testament to our bank’s commitment to expanding access to financial services for all Nigerians. This award recognises our efforts to bridge the financial inclusion gap, particularly for a priority sector like the MSMEs,” he stated.

Okpanachi noted that the award was a validation of the bank’s strategic focus geared towards financial inclusion for small businesses, “and we are proud to be at the forefront of this initiative that drives that. We will continue to innovate and expand our financial inclusion programmes, ensuring that more Nigerian small and startup businesses have access to services.”

Bonaventure Okhaimo, chief operating officer of the Bank, while receiving the award on behalf of DBN, appreciated the organisers for the recognition, describing it as a significant milestone.

Okhaimo said the recognition was a significant milestone that proved the dedication of the bank to drive economic growth and create wider opportunities for MSMEs.

The COO stated further, “This award will motivate us to continue pushing the boundaries of financial inclusion, exploring more innovative solutions and partnerships to expand our reach and impact. We are committed to ensuring that more small businesses and startup enterprises in Nigeria have access to financial services, this award will further inspire us to accelerate our efforts in this regard.”

The Financial Inclusion Leadership Award is a key highlight of the International Financial Inclusion Conference (IFIC) and celebrates exceptional contributions to actions aimed at achieving the goals outlined in Nigeria’s National Financial Inclusion Strategy 3.0.

The award recognizes organizations and individuals across various sectors who are driving meaningful dialogue, and broadening access to financial services for low-income excluded priority segments, including the MSMEs sector, with inadequate funding being one of the challenges that inhibit the growth of small businesses in the country.


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MoneyMaster Promotes Financial Inclusion, Offers more Bonus to Customers

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Julius Arhebun, the Head of Agency Banking a Nigeria’s leading payment service bank, MoneyMaster, has disclosed that the promotion of financial inclusion is one of the core mandates of the service.

He said this recently as the bank introduced a new 100MB data offer for every transaction made in the offer, which is available for Glo customers using the bank’s USSD banking code, *995#. The initiative is meant to incentivize the unbanked and underbanked population to ease the creation of their own mobile wallet via its USSD banking platform.

According to him, the offer builds on the various financial education “we have been providing online and across our various customer touchpoints”.

He added that “with this new 100MB offer, we want to encourage Nigerians in the unbanked and underbanked pools to be financially included by having at least a mobile wallet. The account number of this mobile wallet is derived from their mobile number, and can be easily recalled”.

MoneyMaster PSB is a leading provider of innovative digital financial products and services that transform lives and contribute to sustainable living.

The PSB has the   mission to deepen financial inclusion and has been instrumental in providing financial technology services to bridge the gap between the banked, underbanked and unbanked population.

The payment service bank recently unveiled a 10 percent data bonus for existing and new customers who are on the Glo network for recharges of N1000 or more. The offer has been adjudged one of the best in the country based on the volume of data on offer to customers. The data purchases have a 30-day validity while unused data can be rolled over upon next plan subscription.

 


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