BlackBerry’s BES10 Version 10.2, Promises More

BlackBerry® on Friday announced enhancements to its award-winning multi-OS enterprise mobility management (EMM) solution with the release of BlackBerry® Enterprise Service 10 (BES10) version 10.2.

The key features of the version include expanded multi-platform support in the form of Secure Work Space support for iOS 7 background email sync, API support allowing the automation of BES10 functions for iOS and Android devices through BlackBerry Web Services, and dynamic support for iOS and Android OS updates, which allows IT administrators to create activation and application distribution rules for the latest iOS and Android devices that employees bring into the organization, without requiring a server upgrade.

The version enhances BYOD Enrolment for iOS and Android: truly enable BYOD by allowing administrators to manage only the Secure Work Space container on iOS and Android devices, thereby providing BYOD users with the assurance that the personal information and apps on their device remains in their control.

It’s Self-Service Portal version in the sense that a self-service portal enables users to perform device management tasks on their own, meaning fewer calls to IT, lower TCO and more control to users.

BES10 Version 10.2 reduced cost as it easily scales to support 100,000 devices per domain, with any mix of BlackBerry, iOS and Android devices, reducing the number of servers and resources required for large scale deployments, and significantly reducing costs.

BES10 version 10.2 server software is free to download at www.bes10.com. Meanwhile customers are actively taking advantage of BlackBerry’s global enterprise support services.

The company provides support to enterprise customers in more than 90 countries, with some of the largest device deployments across a variety of industries, including Health Care, Public Safety, Finance, Public Sector, Education and more.

BlackBerry Care Support is included when customers deploy BES10.It comes with12x5 electronic access to experts at BlackBerry for two named IT administrators with a next business day response, as well as access to training, productivity and diagnostic tools.

Additional levels of technical support services are also available, including support for BES10 deployments with iOS and Android devices.

In addition, BlackBerry is introducing BlackBerry Software Assurance. This new service offeringhelps customers upgrade to BES10from earlier versions of BES. BlackBerry Software Assurance is included with the “Advantage” level or higher technical supportor as a standalone annual subscription service for customers who may not require full support.