Telecom
Blame e-Banking, Other Services for Deteriorating QoS- Bello
Participants at Nigeria Communications Commission (NCC) organized workshop for legislators at weekend were told that e-banking and services relating to cashless economy are putting a lot of pressure on the telephone networks leading to deteriorating quality of service (QoS).
Stephen A. Bello, principal partner, KayafasKonsult Limited, in a paper titled: “The Impact Of ICT Infrastructure on Economic Development- An Appraisal Of Existing Infrastructure,” said that the effect of extra traffic imposed on the existing networks pose serious degradation in quality of service.
Bello who started with a call for improved infrastructure, said that one of the main indices for measuring economic development is the growth achieved by a nation over a period of time.
He said that growth in turn can only happen if there is additional investment in an economy.
Bello said: “Countries and economic blocks constantly make effort to attract both local and foreign investment to themselves. Nigeria, like any other nation has to compete for the limited investible capital available in the world’s economic system.
“Investors generally establish criteria for selecting and deciding on where and how to invest their surplus capital, one of these is the infrastructure available in the country. Good infrastructure lowers the cost of investment, thereby generating more return on capital or greater shareholder value”.
He identified ICT infrastructure as helps to lower the cost of doing business, and has multiplier effect in encouraging investment in other industrial sectors.
While appraising existing ICT infrastructure in Nigeria in terms of their availability, affordability, quality and adequacy, he classified infrastructure in this regard into Physical and institutional infrastructure.
The physical he listed to include: telephone, internet, while Institutional infrastructure entail ICT regulations, laws, guidelines, acts of parliament and executive orders.
He said that equal emphasis should be placed on both types of infrastructure if the ICT sector is to have a balanced and accelerated development.
On affordability, Bello said, “Cost of intercity-transport and international access are still very high; cost of voice calls moderate but still a lot of room for improvement. Roaming cost is very high even within the ECOWAS sub-region.
“Availability: (a) signal is available to about 70% of the population and 50% of land area. There is still a lot of ground to be covered. (b) A lot of international bandwidth is stranded in Lagos due to inadequate long distance infrastructure to carry it to the hinterland.
“Quality: the telephone network was designed and optimized for voice calls. It’s now made to carry a lot of extra traffic from smartphones, ( twitter, Facebook) which are data hungry devices.
“E-banking and services relating to cashless economy are putting a lot of pressure on the telephone network. The effect of this extra traffic is serious degradation in quality of service”.
Reeling out statistics on the internet structure in the country, he said that on availability only about 30% of Nigerians have access to the internet or have ability to use it, while the cost of internet service at about N1500/Gigabytes of data or N10,000 month for unlimited download is still too high.
“This translates to 55% of minimum wage as against 5% recommended by the International Telecommunications Union.
On quality, he said, “internet speed which averages about 100kbits/sec is grossly inadequate and service is also unreliable.
Bello told the participating legislator that, to address the challenges needs a review of the Acts establishing most of the institutional infrastructure under telecommunication circuit.
“Most parastatals that are concerned with the regulation or development of ICT have enabling acts which gives them legal authority to regulate the industry. However, many of these enabling laws are due for review in order to incorporate new technical development and services. ICT is a fast changing industry, hence enabling acts governing ICT should be reviewed every 10-15 years,” Bello said.
He further called for convergence hence the dividing line between ICT services is getting more blurred year by year.
The workshop organized by the NCC had as it theme: ‘’ ICT Infrastructure As A Key Driver For Economic Development: What Role For The Legislature?’’
Telecom
Telcos 267 Different Tariff Plans Confusing for Subscribers– NCC
MTN, Airtel, Glo and 9Mobile, four major Nigerian telecommunications companies, have a combined 267 tariff plans, according to Nigerian Communications Commission (NCC).
The proliferation of tariff plans by mobile networks has been giving subscribers headaches, keeping them in dilemma on which to choose to get value for their money.
According to the NCC, the revelation of various tariff plans came through its research on the complaints of subscribers concerning data depletion.
Explaining the outcome of the research at a 2-Day Upskilling On Trends In Telecom Industry For Media Stakeholders held in Lagos, Dr. Ikechukwu Adinde, director, Public Affairs, Nigerian Communication Commission, said majority of the telecoms subscribers did not know the actual tariffs charged by their network providers.
Analysing the various tariff plans by the telcos, Adinde said MTN as the largest operator, currently had 159 tariff plans, with 14 for voice and 145 for data. Airtel has 27 for voice and 41 for data services.
Globacom has six for voice and 32 for data, while 9mobile has seven different tariff plans for voice and 97 for data. According to him, the situation has made it difficult for many subscribers to actually select the beat tariff plan for them since there is proliferation of such plans on the networks of their providers, noting that most times, the difference between two tariffs is not discernable by the subscribers.
He said this had been affecting the quality of experience (QoE) advocating by the Agency, and so creating uncertainty for the consumers.
Meanwhile, he said the Commission was going to streamline the various tariff plans to just seven for better understanding of the consumers and to enhance the quality of experience.
“The whole idea is to ensure that consumers have a good experience, because too many tariff plans affect the quality of service – all benefits or allowances, voice, SMS and data must be seated in clear, useful and user friendly formats. “We don’t get this kind of transparency many of us are passionate about.
Telecom
First Set of Winners Emerge in Glo Festival of Joy Promo in Warri
Digital solutions company, Globacom, on Thursday, in Warri, Delta State, held the first draw of its ongoing consumer promo, Festival of Joy. The draw was conducted at Gloworld, Delta Mall, and was attended by Glo subscribers, the media and representative of National Lottery Regulatory Commission, Mr. Anwyuli Efejukwu.
Globacom said the lucky winners including, “the winner of a brand new Toyota Prado and winners of tricycles, sewing machines, generators and grinding machines will receive their prizes on November 21, 2024 at the same Gloworld”.
To participate in the promo, Glo advised new and existing subscribers to dial *611# and recharge (voice and data) during the promo period. It added that new subscribers can join by purchasing a new SIM, registering it, and dialing *611#.
“New and existing customers are required to recharge up to N100,000 cumulatively during the promo period to qualify for the draw for the Prado Jeep, N50, 000 cumulative recharge for Kia Picanto, N10, 000 in a month for tricycle and N5, 000 total recharge in a month to win a generator.
For the sewing machine, a total recharge of N2, 500 in a month is required, while for the grinding machine, a recharge of N500 in a day will be eligible for the draw”. The company said.
Telecom
MTN Foundation Enhances Education with Renovation of 29 Laboratories in Nigeria
MTN Foundation recently unveiled 29 fully renovated science and ICT laboratories in public secondary schools located in the Northeast and Southeast areas of Nigeria, including Kano, Gombe, Enugu, and Anambra.
This is part of MTNF’s Science and Technology Laboratory Project (STLP). The nationwide initiative has enhanced science education by equipping public school laboratories with state-of-the-art facilities and vital resources.
The STLP initiative reflects the Foundation’s commitment to youth empowerment and educational advancement in Nigeria, providing students with practical learning experiences in core science subjects such as Physics, Chemistry, Biology, and Agriculture.
The third phase of this project alone has seen the complete transformation of laboratories in six schools, with structural renovations, alternative power installations, digital learning tools, and specialised training for teachers and lab attendants.
The Foundation’s investment in education has paved the way for transformative programs like the MTN Scholarship Scheme, which supports Nigerian students in their academic pursuits, and digital skills training programs aimed at fostering technological competence and readiness.
Now, with its Science and Technology Laboratory Project, MTNF is extending these commitments to the very heart of the Nigerian classroom, transforming learning environments into spaces where students can explore, innovate, and excel.
MTNF Executive Director, Odunayo Sanya expressed the Foundation’s resolve, stating, “We are proud to support young Nigerians with the resources and environments they need to excel in science and technology.
“Our commitment is rooted in ensuring access to quality education for every Nigerian student.”
This dedication has fuelled MTNF’s efforts to establish impactful projects nationwide, positioning the Foundation as a pivotal player in advancing Nigeria’s socio-economic development and shaping a brighter future for its youth.
As the Foundation celebrates its 20th anniversary, its impact extends beyond laboratory renovations. Over the past two decades, the Foundation has invested N29.4 billion in diverse programs that improve the lives of millions across Nigeria, with a focus on youth empowerment, education, healthcare, and community development.
Guided by its new theme “Inspiring Impact Where it Matters,” the Foundation is committed to addressing critical national priorities, ensuring that underserved communities will continue to benefit from its initiatives.
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