Telecom
Broadband: FG Urges Mobile Network Operators (MNOs) to Focus on Underserved, Unserved Areas
President Muhammadu Buhari has urged mobile network operators (MNOs) to ensure full attainment of the targets set in the new National Broadband Plan 2020-2025 by giving special attention to unserved and underserved areas when deploying telecom services.
The President made the call on Thursday at the unveiling of the National Broadband Plan (NBP) 2020–2025, the commissioning of the Communications and Digital Economy Complex, the commencement of the Digital, Innovation and Entrepreneurship Training Scheme, and the launching of the Abuja Emergency Communication Centre (ECC) and the National Emergency Toll-Free Number, 112.
President Buhari, who expressed concern about the challenges faced by operators in the country, particularly vandalism of telecommunications equipment, also directed the Minister of Communications and Digital Economy, Dr. Isa Ali Ibrahim Pantami to work with all relevant government agencies to ensure full protection of critical national infrastructure such as telecoms infrastructure.
He emphasised Federal Government’s commitment to ensuring that all stakeholders have a conducive environment to ensure the successful implementation of the Broadband Plan, which seeks to boost broadband penetration as well as support the deployment of 4G across the country.
The President particularly commended efforts of the Minister of Communications and Digital Economy, the Nigerian Communications Commission (NCC), the Presidential Committee and all other stakeholders, who participated in the development of the new National Broadband Plan, for coming up with new broadband target of 70 per cent penetration of broadband in the country by 2025.
Speaking further at the occasion, the President said the NCC’s Communications and Digital Economy Complex will provide a befitting coordinating centre for the new focus on a digital Nigeria.
He stated that the commissioning of the complex amplified government’s desire to intensify efforts towards ensuring that Nigeria becomes an active participant in the Global Digital Economy.
He also said that the newly-commissioned ECC and Toll Free Number, 112, demonstrate his administration’s resolve to keep Nigerians safe by taking advantage of digital technologies to ensure that Nigerians in distress are only a phone call away from the relevant emergency response institutions in the country to ensure their rescue.
“The Emergency Communications Centres (ECC) will go a long way in supporting our efforts to improve the security of lives and property,” the President said.
He also explained that the Digital Innovation and Entrepreneurship Training scheme, an initiative of the Ministry of Communications and Digital Economy, is one of Federal Government’s key initiatives to empower innovators and entrepreneurs with skills required to thrive in the emerging digital economy.
Buhari said the digital capacity-building initiative is part of his administration’s efforts to ensure that “our youths, women, unemployed graduates and people living with disabilities either become employers of labour or get a large number of well-paying jobs thereby incrementally contributing to the national drive of lifting many Nigerians out of poverty.”
While stating that the dwindling price of crude oil had adversely affected budgetary projections and underscores the imperative of diversifying the economy, Buhari, however, expressed delight that the projects commissioned would enhance the development of the National Digital Economy and support efforts at diversifying the economy.
“The Digital Economy will also support us in fighting corruption through digitalization and enabling government digital services.
“Digital technologies have become a useful platform for economic diversification. Having recognised the benefits of these technologies we have decided to adopt the Digital Economy paradigm early,” he said.
Dr. Isa Ali Ibrahim Pantami, minister of Communications and Digital Economy, emphasised the centrality of broadband penetration to reviving the Nigerian economy.
He said it has been proven that 10 per cent broadband penetration in any country will improve its GDP by at least 4.6 per cent.
The Minister explained that with Coronavirus contagion spreading across the globe and more people living in isolation, the digital and information communication sector is providing alternatives for people to stay in touch and institutions to provide the needed basic life-saving services to the populace.
Also speaking, Prof. Umar Danbatta, executive vice chairman of the NCC, said as at the time President Buhari’s administration came into power in 2015, broadband penetration was hovering between 4 and 6 per cent. However, broadband penetration has now reached 38.5 per cent.
Going down memory lane on the construction of the complex, Danbatta explained that as part of its desire to further develop the communications sector, the NCC set up the Digital Bridge Institute (DBI) in 2005 and the NCC-DBI hostel and recreational facilities as part of its initiative to provide a conducive atmosphere for proposed students.
“The facility was confirmed and ratified by the Federal Executive Council at its 45th meeting held on November 22, 2006.
“The NCC-DBI hostel and recreational facilities were abandoned before completion and were redesigned and modified by the NCC Management in 2018 from a hostel to an office complex; and was later renamed the Communications and Digital Economy Complex in line with current realities and policy direction of the government on digital Nigeria.
“The facility provides office accommodation to the Honourable Minister, Communications & Digital Economy and four full departments of the NCC,” he said.
On the ECC, the EVC said NCC facilitated the establishment of 18 ECCs in 17 states of the Federation and Federal Capital Territory (FCT) in line with the Commission’s mandate under section 107 of Nigerian Communications Act (NCA) 2003.
“This is to promote and enhance public safety through the use of a particular number designed as the universal safety and emergency assistance number for telephone services generally; and to encourage and facilitate the prompt deployment throughout Nigeria of seamless, ubiquitous and reliable end-to-end infrastructure for emergency communication needs,” the EVC said.
The recognition of the significant role of NCC’s ECC in enhancing security resulted in the awards received by the Commission and its CEO in 2019.
Consequently, the NCC has also been inducted into the Forum of Spokesperson of Security and Response Agencies (FOSSRA), as an eloquent testimony to its commitment to leveraging new technologies to address the nation’s numerous security concerns.
African women remain among the most digitally excluded globally, with smartphone affordability and digital literacy among the key barriers. New data from the 2025 GSMA Mobile Gender Gap Report, launched recently, reveals a persistent global gender gap in mobile internet use across low- and middle-income countries (LMICs).
It further notes that literacy, digital skills, safety, and affordability of data also remain critical barriers. The report highlights that 885 million women across these regions still do not use mobile internet, with nearly 60% of them living in Sub-Saharan Africa and South Asia.
While mobile internet is the primary way women in LMICs access the internet, offering critical lifelines to health, education, and financial services, the pace of female adoption has stalled, leaving 235 million fewer women than men connected.
Claire Sibthorpe, head of digital inclusion at GSMA, highlighted that the gender gap had narrowed significantly between 2017 and 2020, but progress flatlined in recent years.
Although 2023 brought a slight improvement, restoring the gap to 15%, 2024 saw minimal change, with the gap settling at 14%.
The disparity is most severe in Sub-Saharan Africa, where women are 29% less likely than men to use mobile internet.
“It’s disheartening that progress in reducing the mobile internet gender gap has stalled. The digital divide is driven by deep-rooted socio-economic and cultural factors that disproportionately impact women,” said Sibthorpe.
GSMA projects that closing the gender gap by 2030 could add $1.3 trillion to GDP across LMICs and deliver $230 billion in revenue to the mobile industry.
The report, funded by the UK FCDO, Sida, and the Gates Foundation, stresses the urgent need for targeted investment and policy action to bridge the digital divide and ensure that no woman is left offline.
“The mobile internet gender gap is not going to close on its own. It is driven by deep-rooted social, economic, and cultural factors that disproportionately impact women,” said Sibthorpe.
In a recent interview, MTN Nigeria reaffirmed that its ongoing infrastructure investment is a strategic step to improve network quality, speed, and nationwide coverage.
Speaking on Beyond the Headlines with Nifemi Oguntoye, Ugonwa Nwoye, Chief Customer and Experience Officer at MTN Nigeria, explained that although public concern is valid, the company undertook several internal cost-efficiency measures before making structural adjustments.
She emphasised that improved investment is critical to fast-tracking improvements across MTN’s network.
Nwoye explained that MTN undertook extensive internal reforms before embarking on structural changes needed to support this scale of investment.
The company completed its phased roll-out of the increase between February and March, ensuring that every existing data plan was below the 50% increase, and most remained below 25%.
She also noted that customers were proactively informed about all changes, particularly when certain legacy plans were retired and replaced with new ones. “We gave customers six to eight weeks’ notice,” she explained.
“This is why it has taken us some time to complete this process, where we let customers know that at a certain date, this particular tariff is not going to exist.”
Nwoye stressed that MTN had exhausted other internal measures before turning to broader structural updates. Now, with the new pricing structure in place, the company is accelerating its investment in infrastructure, spending over ₦200 billion in the first quarter of 2025 alone, a 159% increase from the same period last year. A total capital expenditure of ₦800 billion is planned for the year.
She noted that this investment is a direct outcome of long-term operational restructuring aimed at improving service quality.
She added, “We are investing over ₦800 billion this year alone in our infrastructure. This will translate into better customer experience, reduced congestion, faster internet speeds, and wider network reach.”
This investment will support the upgrade of over 1,000 cell sites and the expansion of more than 2,000 transmission links nationwide.
Nwoye stressed that these upgrades are designed to deliver faster data speeds, fewer dropped calls, and broader network reach, especially in underserved areas.
She acknowledged the public’s expectations for immediate service improvements but emphasised that large-scale infrastructure takes time to deploy.
Nonetheless, MTN expects customers to begin experiencing visible improvements in network performance by the second half of the year.
In a sector where service quality and customer satisfaction are closely watched, MTN maintains that its ongoing investments are not merely capital commitments but vital enablers of improved digital experiences across Nigeria.
Remita, the pioneering Nigerian payment technology platform developed by SystemSpecs, is charting a bold new course with its planned expansion into markets across Africa.
What began as a payroll feature in an HR application has now become a robust ecosystem processing over ₦60 trillion annually—one that stands on the verge of reshaping the continent’s fintech landscape, Mr. Deremi Atanda, Managing Director/CEO of Remita Payment Services Limited, says in an exclusive interview that will grace the cover of eGovernance Nigeria Magazine.
The forthcoming edition of eGovernance Nigeria Magazine, a publication of the Technology Times media brand owned and operated by Digital Transformation Media Limited (DTML), will spotlight this extraordinary journey, and present Remita’s evolution as an inspiring tale that informs, educates, and entertains readers about indigenous innovation making global strides.
“We’ve become an ecosystem of rails, products, and services—robust,” Atanda, Managing Director/CEO of Remita explains during the exclusive interview with eGovernance Nigeria Magazine.
“Layering all of that with the many different customers we’ve had, typically every year we process in excess of maybe ₦60 trillion in transactions in Nigerian Naira. And this can only grow, especially as we begin to think of a vibrant Pan-African expansion. We’re at the fringe of that.”
In a compelling narrative that mixes grit, vision, and innovation, Atanda recounts Remita’s early days. “What many people know today as Remita actually started out as a feature within our HR/payroll application.
“You process salaries, and you just want to pay—so just remit salaries. And by the way, that’s where the name ‘Remita’ came from: Remittance. We just took out one ‘T’ and left it at ‘A.’”
Even the company’s logo carries symbolism of that transformation. “I don’t know if you’ve seen our logo—it has three dots, in ascending size. There are many stories in that logo. It started as a feature, and then we brought it out as a product,” Atanda explains.
Yet the road was not without its bumps. “The first time we brought it out as a product was to bid for the National Pension Commission. This was in 2004, with the PenCom Act.
“We packaged this into a product in less than two weeks to take care of end-to-end pensions as it was conceived. Trust me, that vision is still viable today. But we lost that bid.”
Undeterred, SystemSpecs pivoted. “We went back and said, ‘What do we do with this asset?’ If it’s not going to work for pensions, let it become a product. And that’s how we renamed pensions.com.ng as Remita, and it became a product.”
As demand grew, Remita expanded beyond payroll. “Some people want to do their own payroll and just make payments, so let them have a site to go to. Later, it evolved into not just payroll payments. People wanted to do other types of payments. If you want to do non-salary payments, you go to Remita,” he says.
Today, Remita has fully matured into a standalone company. “So those three things—feature, product, company. That’s been the evolution.” With a Tier 1 licence from the Central Bank of Nigeria, Remita is now a fintech powerhouse. “We do switching, we do payment service provisioning, we do super agency, we do terminals—everything you can think about. We provide some basic services within the payment space, including payment service advisory.”
A lesser-known chapter of Remita’s growth includes building Nigeria’s first account-to-accountswitch. “Before TSA, we had built a rail—Nigeria’s first account-to-account switch, worked with all the banks. Not many people know that story. Account-to-account. The front of it, the application, and the rail—first of its kind.”
On the pivotal Treasury Single Account (TSA) deal with the Federal Government of Nigeria, Atanda reveals, “TSA was a happenstance. The government was looking to solve a problem, and we were looking to get regulated. It’s that term people use—when they say ‘luck,’ it’s just preparation meeting opportunity.”
Reflecting on the journey, he adds, “These have been some of those moments where you feel validated, where the visionary leadership that set the business up feels the vision is being realized.”
Today, Remita employs over 300 Nigerians and looks beyond its home shores. “The vision is huge, and we’re committed to that. So, we see exponential growth, and we’re positioning for that.”
Mr. Shina Badaru, Chairman of DTML, says Remita’s story is an inspirational example of local innovation with global relevance. “Remita’s success highlights the critical role of indigenous technology solutions in redefining Africa’s digital economy,” he says.
“As the cover story of the next issue of eGovernance Nigeria Magazine, we aim to showcase how homegrown innovation is not only solving problems locally but is also poised to transform markets across the African continent.”
According to Badaru, “Remita’s inspiring journey connects seamlessly with our article of faith to continue to showcase Nigeria’s growing contributions to the global technology industry.”
eGovernance Nigeria Magazine is a flagship DTML platform with operations across print, digital, TV, events, and e-commerce channels.
“This feature not only celebrates Remita’s evolution,” Badaru adds, “but also signals a pivotal shift in the narrative of Nigerian and African technology—from survival to scale, from local impact to continental transformation.”
As Remita sets its sights on Africa, it is poised to bring financial inclusion, digital infrastructure, and innovative fintech solutions to new and underserved markets. With a strong foundation and visionary leadership, the company is ready to deliver the next phase of its remarkable journey.
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