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CBN Set to Deepen Its Digital Transformation Culture

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Central Bank of Nigeria (CBN) in its strategic role as a regulator and key stakeholder within the Nigerian economy, seeks to deepen its Digital Transformation (D.T.) culture in response to the ever changing market conditions.

 

The financial services industry has witnessed several evolutions within the last two decades and will be subject to many more changes in the next few years.

The CBN has recognize the need to adapt an internal culture and operations to meet present-day reality.

 

This and more were the focus of the just concluded Digital Transformation Session that took place on 28th August 2019 at the NAF Conference Center, Abuja.

 

The Apex bank is consulting with Reliance InfoSystems Ltd., Microsoft’s Tier1 Partner in West Africa to drive technology adoption internally and intensify its internal DT culture.

 

The goal of this culture change is hinged on the four pillars of Digital Transformation which is to empower employees of the CBN to reimagine work and productivity, which in turn will identify transformation opportunities that would support CBN’s corporate objectives, engage customers leveraging digital tools and services, optimize operations which include minimizing running costs, improve service delivery and facilitate collaboration within teams, and transform its products.

L-R; Olawale Olajide; (Team Lead; Cloud of Infrastructure, Reliance InfoSystems Ltd.),Mr. Paul Ojeikere (Deputy Director, Enterprise Division, CBN), Ms. Mervis Elebe (Success Outcome Manager, Team Lead; Reliance InfoSystems Ltd.), Mr. Olayemi Popoola (Managing Director, Reliance InfoSystems Ltd.), Mrs. Mary Eledan (Public Sector Manager, Reliance InfoSystems Ltd.), Mr. E.B. Inyang (Head, Innovation CBN), Mr. Kenneth Akan (Digital Strategist, Reliance InfoSystems Ltd.)

 

Mr. Paul Ojeikere, deputy director, CBN Enterprise Division (IT Architecture & Strategy Division), while speaking at the DT session, highlighted the need for enhancing productivity and collaboration; to improve how employees communicate, collaborate on projects, and develop ideas. Other CBN participants spoke on the much-needed culture change that would encourage ease of technological adoption.

 

Mr. Olayemi Popoola, managing director, Reliance InfoSystems,  while thanking the CBN for the unique opportunity to collaborate on this initiative,  said “even with the best practices templates, no external consultant can perfectly pinpoint and successfully drive DT opportunities within an organization”.

 

He reiterated that “It will take employees of the Apex Bank across all cadres of the organization to deliberately turn the transformation wheels as they spot opportunities in the course of their daily routines and interactions”.

 

Reliance InfoSystems has an unmatched antecedence of leveraging technology, to empower organizations transform their business model and operations across several industries in West Africa to achieve more.

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Financial

CBN Fines 29 Banks N15Bn for Violation of Money Laundering, Terrorism Financing Regulations

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Central Bank of Nigeria (CBN) has said penalties totaling N15 billion were imposed on 29 banks for violations of Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations.

CBN Fines 29 Banks N15Bn for Violation of Money Laundering, Terrorism Financing Regulations

This was disclosed by Olayemi Cardoso, CBN governor, during the 2024 Bankers’ Night organised by the Chartered Institute of Bankers of Nigeria (CIBN) in Lagos.

In his remarks, Cardoso stressed the gravity of these violations and stressed the need for the affected banks to address the systemic weaknesses that allowed such lapses to occur.

“In addition to these penalties, the banks are required to address the root causes of the lapses, which is crucial for improving regulatory effectiveness. Historically, the industry has struggled with recurring issues, but we are confident that this approach will help change that narrative,” Cardoso stated.

The Broader Implications of Compliance

The CBN governor highlighted the broader impact of compliance on the financial ecosystem, noting that institutions that prioritise regulatory adherence contribute to national growth and stability.

“A bank that prioritises compliance does more than protect itself -it strengthens the entire financial ecosystem. It directs financial resources toward growth, innovation, and prosperity rather than crime and corruption. Together, we must exceed standards, demonstrating to the public and the world that we are stewards of integrity and trust,” he added.

Cardoso also pointed out that the consequences of non-compliance extend beyond regulatory penalties. According to him, issues such as money laundering, fraud, and corruption undermine the foundation of the financial system.

“The cost of inaction is profound—fraud undermines confidence, corruption erodes trust, and money laundering perpetuates organized crime,” he remarked.

The governor articulated a vision for a robust compliance culture across Nigeria’s banking industry. He emphasised that financial institutions must not only comply with regulatory standards but also adopt a proactive approach to identifying and mitigating risks.

Cardoso explained that executives and boards must lead by example by making compliance a strategic priority and championing zero tolerance for breaches—not just in policy but in practice. He urged financial institutions to anticipate vulnerabilities and address risks in high-risk areas proactively.

He also called for the education of staff to recognise red flags and report concerns about fraud, money laundering, or unethical behavior, ensuring they are protected when they do so.

 

Additionally, he stressed the importance of conducting enhanced due diligence for high-risk clients, politically exposed persons, and vendors to prevent illicit funds from flowing through financial institutions.

The governor emphasised the need for industry-wide collaboration to combat systemic threats. This includes sharing intelligence on emerging risks, cooperating with law enforcement agencies, and maintaining open communication with regulators.

Cardoso acknowledged the challenges facing the sector, from cybersecurity threats to disparities in financial inclusion. However, he expressed optimism that with strengthened compliance frameworks, the Nigerian banking industry could address these challenges effectively.

Reflecting on the broader implications, he said, “Compliance is not just a regulatory requirement; it is central to our mission of fostering trust and integrity within the financial system. Together, we can build an industry that not only meets but exceeds global standards.”

Credit: Business Day


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E-Financial

DBN Bags Financial Inclusion Award for Dedication to MSMEs

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The Development Bank of Nigeria (DBN) has been honoured with the Financial Inclusion Leadership Award for its dedication to empowering Nigerian Micro, Small and Medium Enterprises (MSMEs) through accessible financing.

DBN was honored with the award at the ‘Champions of Inclusion Nigeria Financial Inclusion Awards’ during the International Financial Inclusion Conference (IFIC) 2024, hosted by the Central Bank of Nigeria (CBN) in partnership with the World Bank.

Tony Okpanachi, DBN’s managing director/CEO, expressed pride in winning the award, stating that it validated the bank’s dedication to providing financial access to Nigerian MSMEs.

“We are honoured to receive the Financial Inclusion Leadership Award, which is a testament to our bank’s commitment to expanding access to financial services for all Nigerians. This award recognises our efforts to bridge the financial inclusion gap, particularly for a priority sector like the MSMEs,” he stated.

Okpanachi noted that the award was a validation of the bank’s strategic focus geared towards financial inclusion for small businesses, “and we are proud to be at the forefront of this initiative that drives that. We will continue to innovate and expand our financial inclusion programmes, ensuring that more Nigerian small and startup businesses have access to services.”

Bonaventure Okhaimo, chief operating officer of the Bank, while receiving the award on behalf of DBN, appreciated the organisers for the recognition, describing it as a significant milestone.

Okhaimo said the recognition was a significant milestone that proved the dedication of the bank to drive economic growth and create wider opportunities for MSMEs.

The COO stated further, “This award will motivate us to continue pushing the boundaries of financial inclusion, exploring more innovative solutions and partnerships to expand our reach and impact. We are committed to ensuring that more small businesses and startup enterprises in Nigeria have access to financial services, this award will further inspire us to accelerate our efforts in this regard.”

The Financial Inclusion Leadership Award is a key highlight of the International Financial Inclusion Conference (IFIC) and celebrates exceptional contributions to actions aimed at achieving the goals outlined in Nigeria’s National Financial Inclusion Strategy 3.0.

The award recognizes organizations and individuals across various sectors who are driving meaningful dialogue, and broadening access to financial services for low-income excluded priority segments, including the MSMEs sector, with inadequate funding being one of the challenges that inhibit the growth of small businesses in the country.


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MoneyMaster Promotes Financial Inclusion, Offers more Bonus to Customers

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Julius Arhebun, the Head of Agency Banking a Nigeria’s leading payment service bank, MoneyMaster, has disclosed that the promotion of financial inclusion is one of the core mandates of the service.

He said this recently as the bank introduced a new 100MB data offer for every transaction made in the offer, which is available for Glo customers using the bank’s USSD banking code, *995#. The initiative is meant to incentivize the unbanked and underbanked population to ease the creation of their own mobile wallet via its USSD banking platform.

According to him, the offer builds on the various financial education “we have been providing online and across our various customer touchpoints”.

He added that “with this new 100MB offer, we want to encourage Nigerians in the unbanked and underbanked pools to be financially included by having at least a mobile wallet. The account number of this mobile wallet is derived from their mobile number, and can be easily recalled”.

MoneyMaster PSB is a leading provider of innovative digital financial products and services that transform lives and contribute to sustainable living.

The PSB has the   mission to deepen financial inclusion and has been instrumental in providing financial technology services to bridge the gap between the banked, underbanked and unbanked population.

The payment service bank recently unveiled a 10 percent data bonus for existing and new customers who are on the Glo network for recharges of N1000 or more. The offer has been adjudged one of the best in the country based on the volume of data on offer to customers. The data purchases have a 30-day validity while unused data can be rolled over upon next plan subscription.

 


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