Connect with us

Telecom

CFA to speak at Afrilabs annual gathering in Ethiopia

Published

on

Kindly share this post

Chukwuemeka Fred Agbata Jnr ‘CFA’, a pan-african technology evangelist has been invited to speak at the forthcoming 2019 Afrilabs Annual Gathering.

 

“CFA”, has a pedigree and vast experience in the African technology and innovation ecosystem hence the invitation did not come to many as a surprise.

 

He is the Co-founders of GoDo Hub and one of the Directors for Innovation Support Network Hubs and Founder Institute Lagos.

 

“CFA”, a Tech journalist on Tech Trends Channels TV and tech columnist on weekly ICT clinic in Punch Newspaper.

 

His background in technology and the media has seen him been at the forefront of promoting and advocating for innovative policies in the country.

 

The annual gathering is scheduled to take place at the African Union Commission Headquarters, Addis Ababa Ethiopia from Monday, October 28, 2019, to Wednesday, October 30, 2019, with the theme “Connect: Towards an Integrated Innovation Ecosystem”

 

During the annual gathering, there would also be a panel session focused on the topic, “The Role of the Media in Promoting the African Innovation Ecosystem”

 

The growth of the innovation sector in Africa over the last decade has been steady and is evident in the quality of start-ups, mentors, angel investors, innovation hubs and other stakeholders that are participating in the fast-growing early-stage entrepreneurial ecosystem.

 

To foster greater collaboration and knowledge sharing about providing services that support entrepreneurship, a group of hubs from across the country have come together to establish an organisation whose prime objective is to develop a community of best practices.

 

This collaboration is in line to foster an integrated innovation ecosystem across the country. CFA has been part of the Innovation Support Network (ISN) Hubs in Nigeria an organisation of 75 Hubs from across the country with the goal of promoting collaboration amongst hubs supporting entrepreneurship and innovation in Nigeria.

 

The AfriLabs Annual gathering is the largest gathering of the African innovation ecosystem that brings together members of the AfriLabs network and other stakeholders in the African tech ecosystem like local innovators, corporate, investors, academia and developmental agencies to convene, network, share knowledge and build partnerships.

 


Kindly share this post

Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

Airtel to Redefine Customer Experience with State-of-the-Art Retail Store

Published

on

L-r: Regional Retail & Franchise Lead, Dapo Eniola Martins; Head, Shops and Retail Postpaid Business, Lynda Amechi; Chief Commercial Officer, Femi Oshinlaja; Human Resources Director, Adebimpe Ayo-Elias; Representative, Regional Operations Director (Lagos), Adeola Afolabi; and Regional Marketing Manager, Veronica Nwosisi, all of Airtel Nigeria, during the launch of the new cutting-edge Airtel retail shop at GM Mall Sangotedo, Lagos, recently.
Kindly share this post

Airtel Nigeria, as part its ongoing commitment to delivering a seamless and exceptional retail experience for its customers has launched its new Company-Owned-Company-Operated (COCO) retail store in Sangotedo, Lagos, on Friday, 24th January 2025.

The new retail store aligns with Airtel’s dedication to providing topnotch experience for its customers, offering end-to-end customer support, instant activation of new SIM cards, bill payments, data plan subscriptions, device purchases, and troubleshooting services.

Speaking during the launch, Femi Oshinlaja, Chief Commercial Officer, Airtel Nigeria, reiterated Airtel’s commitment to delivering world-class service to its customers.

“At Airtel, our mission has always been to delight our customers by delivering unmatched satisfaction and we understand that connectivity is the lifeblood of modern business and everyday life. This is why we are passionate about ensuring that every customer’s journey with us is seamless, convenient, and rewarding,” he said.

“We are proud to be part of the Sangotedo community and excited to deepen our partnership with the people and businesses in this vibrant part of Lagos. This shop is a reflection of our belief that access to excellent telecommunications services should be within everyone’s reach,” he added.

The launch event was attended by senior Airtel executives and included a guided tour of the cutting-edge facility, showcasing the innovative features and personalized services that customers can now enjoy. Leveraging the latest retail technologies and best practices, the store sets a new benchmark for customer service excellence in the telecommunications industry.

In her closing remarks, Human Resources Director, Airtel Nigeria, Adebimpe Ayo-Elias emphasized Airtel’s goal in promoting quality customer service.

“At Airtel, we understand the importance of having a conducive environment for effective customer service and with the launch of this new shop, we have made provisions for 24 seats to accommodate everyone.

“Every customer who walks in is assured of receiving top notch quality customer care. We would continue to be the reason to imagine and look forward to achieving even greater milestones,” she said.

Airtel remains committed to enhancing its retail footprint across Nigeria, ensuring customers have convenient access to superior telecommunications services.


Kindly share this post
Continue Reading

Telecom

Galaxy Backbone Celebrates Excellence and Innovation in Its People

Published

on

Kindly share this post

Galaxy Backbone (GBB) proudly recognizes the outstanding efforts of its employees, whose dedication and innovation have significantly contributed to the organization’s success and recognition in recent times.

These achievements underscore GBB’s unwavering commitment to excellence in service delivery and pioneering technological solutions that advance Nigeria’s public sector.

The development, launch, and implementation of the GBB GovMail Email Platform in November 2024 by the Head of the Civil Service of the Federation, marked a transformative milestone in Nigeria’s digital transformation journey. GovMail provides Civil and Public servants across the public sector with a secure, efficient, and reliable platform for official communication.

By fostering seamless collaboration and ensuring the integrity of government data, GovMail directly supports the federal government’s vision for a digitally enabled public sector that prioritizes accountability and efficiency.

This groundbreaking initiative was driven by an exceptional teamwork, led by GBB’s, Head of Cloud Operations and supported by GBB’s team of Cloud Solution Specialists. Their innovation and “can-do spirit” embody GBB’s commitment to delivering cost-effective technology solutions that empower governance and enhance service delivery to citizens.

In recognition of their outstanding contributions, the team members were formerly recognized and commended by GBB’s Executive Management, led by the Managing Director/CEO, Professor Ibrahim A. Adeyanju. The expressed delight by the team’s spirit, commitment and dedication and encouraged other members of Staff to emulate their great work for GBB, the Public sector and the nation at large.

In a similar way, GBB also commended a member of its Datacentre Team for his exceptional skill and dedication in responding to a critical incident at the National Shared Services Centre (NSSC) in 2024. His swift actions safeguarded critical infrastructure, and ensured uninterrupted business continuity. These Individuals have in their unique ways, shown professionalism and technical expertise, which aligns with GBB’s core values.

These commendations highlight GBB’s dedication to fostering a culture of excellence, innovation, and recognition. Through initiatives like GovMail and the unwavering efforts of its talented workforce, GBB continues to lead the charge in advancing Nigeria’s digital transformation agenda and strengthening governance through cutting-edge technologies.


Kindly share this post
Continue Reading

Telecom

FG, WIOCC Partner to Deliver Internet to 3m Homes with $10m Investment

Published

on

Kindly share this post

Federal government has signed a Memorandum of Understanding (MoU) with the West Indian Ocean Cable Company (WIOCC) to provide internet facilities and services to three million Nigerian homes.

FG, WIOCC Partner to Deliver Internet to 3m Homes with $10m Investment

The project, backed by a $10 million initial investment from WIOCC, aims to enhance internet access in both urban and rural areas, bridging the digital divide and promoting inclusive development.

Bosun Tijani, minister of Communications, Innovation, and Digital Economy, signed the agreement on behalf of the Federal Government, while Darren Bedford, WIOCC’s group chief development officer, signed on behalf of the company during the ceremony held in Abuja.

Tijani noted that the initiative would facilitate the connection of fiber optic cables to Nigerian homes, schools, hospitals, and public offices, enabling reliable internet services.

“The partnership will create opportunities for training Nigerians and supporting the local manufacturing of accessories such as batteries,” Tijani said.

The Minister said that widespread internet connectivity in Nigerian homes and offices would soon drive down the prices of data, calls, and SMS, as Nigerians would have alternative platforms for internet access across the country, beyond just their phones.

Tijani explained that the development is a key part of the current administration’s efforts to position Nigeria as a $1 trillion economy in the coming years, with both the government and private sector making aggressive investments in digital infrastructure.

He added that once completed, the project would provide Nigerians in cities with a minimum internet speed of 25Mbps for downloads at home, while those in rural areas would have at least 10Mbps download speeds in their homes.

According to him, “This company is already making significant investments in Nigeria, starting with their submarine cable investment. However, what’s even more important is that they are bringing something long overdue for our people – fiber-to-home connectivity.

“Imagine needing to use the internet – this is the global standard. You shouldn’t have to wait to use it on your phone. The ability to access top-quality, world-class service is only possible if you have that kind of connection. Our goal is to make this mainstream, so it’s not just available in a few high-end estates or parts of Lagos. They are committing to connecting around 3 million homes in the coming years.”

In his remarks, Darren Bedford, of WIOCC, said that the MoU signed with the Federal Government aimed to bring internet directly to homes, hospitals, schools, and other key establishments.

Bedford stated that the initial phase of the investment would cost his company approximately $10 million, with plans to expand coverage to more states, local governments, and institutions.

He highlighted that over 40,000 homes and several institutions have already been connected with fiber infrastructure for internet services. However, he acknowledged challenges, including Right of Way (RoW) issues and insecurity in certain states.

He emphasized the significant impact of the project, noting that most of Nigeria remains unconnected, with people and businesses relying on mobile internet rather than high-speed broadband. “This project is the first step in creating an environment where Nigerians can participate in the global digital economy,” he said.

With an initial target of connecting 3 million homes, Bedford explained that the goal is to set realistic expectations, allowing for reassessment during the rollout.

He suggested that the target could grow to 10 or even 30 million homes as the project progresses

 

 

 


Kindly share this post
Continue Reading

Trending