The Chartered Institute of Bankers of Nigeria has urged banks and their employees to leverage technology more to deliver products and services to their customers.
According to a statement by the institute, Dr Bayo Olugbemi, the President and Chairman of Council, CIBN, made the call at the virtual 2021 CIBN Graduates Induction and Prize Awards Day.
Olugbemi said, “The pandemic has accelerated the pace of digital transformation, as such the future, which was anticipated would come in some years’ time, is now here with us, and technological advancements such as artificial intelligence, robotics, machine learning, coding and programming, blockchain and cloud computing are being used to develop unique and bespoke products suited to customers changing needs.
“The world is yours to take, the world is waiting for you, be the best that you can be, be the best version of you, believe in yourself, reach for your peak and aim for the top.”
He said a total of 672 new members were admitted into various categories of membership, 321 candidates for the flagship ACIB programme, 41 candidates on Chartered Banker MBA programme, 19 candidates on MSc and ACIB programme and 291 candidates on Microfinance Certification Programme.
Mr Niyi Yusuf, the Managing Partner, Verraki Business Solution for Africa, said the global economy evolved from agriculture to the connection economy, identifying technology as the main driver of growth and change.
He said, “For us in the banking sector, instead of using the branch as the sole means of service delivery, we now use the Internet, web, ATM and mobile apps as a way of service delivery, and instead of doing pure cash or cheque, we use cards. And of recent, we are beginning to use bitcoin and so, we realise that technology is driving these changes.”
Mr Hassan Bello, the Managing Director, Nigeria Deposit Insurance Corporation, assured CIBN of his organisation’s support and commended it for its various initiatives in the areas of banking services, associateship examinations and certification programmes.
