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Clickatell Partners Nigerian Banks to Roll out Chat Banking Capabilities

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Clickatel, an authorized WhatsApp Business Solution Provider is partnering Nigerian banks to roll out their chat banking capabilities on WhatsApp across Africa.

Clickatell’s customers on WhatsApp Business solutions include First Bank of Nigeria Limited, GTBank, and United Bank of Africa.

WhatsApp, a simple, reliable, and private way to talk to anyone in the world is currently one of the most popular messaging services around the globe. More than 1.5 billion people in over 180 countries use WhatsApp to stay in touch, anytime and anywhere.

Clickatell is the leading global provider of business to consumer communication SaaS solutions through its Connect, Touch, and Transact offerings. Connect services businesses requiring omnichannel messaging APIs for notifications and alerts.

Touch enables businesses of all sizes to deploy customer care across digital channels. Transact is today the largest chat banking platform in Nigeria covering over 70% of the banked population across 10 of the largest Nigerian banks.

WhatsApp Business API provides the ability to send out notifications and conduct 2-way conversations with consumers’ right within WhatsApp.

Clickatell has integrated the API into its Connect, Touch and Transact SaaS solutions, which makes it easy for businesses to build a significant presence on WhatsApp.

With Clickatell’s integrations, a business can immediately start sending out helpful notifications and conduct real time 2-way customer interactions.

Businesses have already informally started using WhatsApp for customer engagement. With the Clickatell integrated solutions, they now have the technology backing to actively engage with their customers at scale. Clickatell’s turnkey solutions have enabled its early access customers to go live on WhatsApp in days and weeks.

“We are delighted to build on our long running relationship with both WhatsApp and brands with the WhatsApp business integration across all of our offerings”, says Pieter De Villiers, Clickatell CEO.

“Businesses have just begun to realize the power of chat-based engagement. We are determined to be the go-to partner of choice for businesses globally.”

Clickatell is actively working with several other large businesses across online commerce, retail, digital entertainment, and financial services to enable their presence on WhatsApp.


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E-Financial

Lagos State Appoints MoneyMaster as Payment Partner for “Ounje Eko” Programme

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“Ounje Eko”, the food price discount initiative of the Lagos State Government, has appointed leading payment service bank, MoneyMaster Payment Service Bank Limited (MMPSB), as its collaborator in the bid to ensure ease of payments at the market.

MoneyMaster is one of the Central Bank of Nigeria-licensed Payment Service Banks (PSBs) to promote financial inclusion across Nigeria.

Under the partnership, MMPSB will apply its cutting-edge payment solution to engender easy payment and reconciliation in order to make   the experiences of Lagosians who will be getting their food supplies from the markets pleasurable. Its payment solution is also all-encompassing and ensures real time value to payment destinations.

The mobile bank was appointed as the collection and payment partner for “Ounje Eko” Food Markets programme which is a government initiative serving the five divisions of Lagos State. Consequent on this, MoneyMaster Payment Service Bank will collect payments in 57 LCDAs in the state.

The partnership gives credence to the quality of payment solutions that MoneyMaster is reputed for in its services to its growing business clientele in private and public sectors.

 


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E-Financial

CBN, EFCC Probe Banks, Firms over Alleged Forex Racketeering

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Central Bank of Nigeria (CBN), is investigating irregular foreign exchange transactions and forward contracts valued at approximately $2.4 billion.

CBN, EFCC Probe Banks, Firms over Alleged Forex Racketeering

The  inquiry follows an extensive audit by Deloitte, which scrutinized $7 billion in dollar debts accumulated under the bank’s previous leadership.

In the aftermath of the 294th Monetary Policy Committee meeting in Abuja, Yemi Cardoso, governor of CBN,  disclosed to journalists that the investigation, supported by the Economic and Financial Crimes Commission, among other security bodies, aims to clarify the legitimacy of these FX allocations identified as problematic by the audit.

“It was determined that a number of these transactions did not qualify…they were outright illegal. The law enforcement agencies are now looking into those transactions that as far as we are concerned, are not valid to be paid,” Cardoso detailed, emphasizing the unlawful nature of these forex deals.

The crux of the investigation lies in the audit findings that a significant portion of the scrutinized transactions lacked proper documentation and, in many instances, were deemed outright illegal.

However, the unfolding investigation has raised concerns within the organized private sector, with some entities contemplating legal action against commercial banks for unresolved forex bids.

Despite these tensions, Governor Cardoso reassures that the foreign exchange market remains open and transparent, inviting stakeholders to address their forex needs through the official channels.

Furthermore, Cardoso clarified the distribution of fertilizers to farmers as a one-off measure and not indicative of a shift back to direct interventions by the CBN, underscoring a commitment to strategic, regulatory governance rather than direct market involvement.

 

 

 

 

 

 

 

 


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CBN Urges Banks to Expedite Action on Recapitalisation

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Central Bank of Nigeria (CBN) has directed deposit money banks in the country to expedite action to increase their capital base from the current ₦25bn.

CBN Urges Banks to Expedite Action on Recapitalisation

Olayemi Cardoso, governor of CBN

Olayemi Cardoso, governor of CBN, stated this during the apex bank’s 294th meeting of the Monetary Policy Committee (MPC) on Tuesday in Abuja, when the MPC hiked the interest rate by 22.75% to 24.75%.

The apex bank chief said the MPC examined developments in the banking sector and expressed satisfaction that the industry remained stable. The committee, however, said to guard against risk, commercial banks in the country should accelerate their recapitalisation efforts.

Cardoso said, “The MPC also reviewed developments in the banking system and noted that the industry remains safe, sound, and stable. The committee thus called on the bank to sustain its surveillance and ensure compliance of banks with existing regulatory and macro-potential guidelines.

“The MPC also enjoined the banks to expedite actions on the recapitalisation of banks to strengthen the system against potential risks in an increasingly globalised world.”

 

 

 

 


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