Telecom
Congolese Regulator Understudies Nigeria’s Telecoms Market
Faith in the operational excellence and regulatory efficiency that have become the marks of Africa’s foremost regulator, the Nigerian Communications Commission (NCC), was demonstrated recently when a delegation from the Congo-Brazzaville Telecommunications Regulations Authority (CTRA) visited the NCC on a benchmarking tour.
Seated L-R: Engr. Bako Wakil, Director Technical Standards and Network Intergrity; Benjamin Mouandza, Director,Networks and Electronic Communications Services, CTRA; Ephraim Nwokonneya, Director, Compliance Monitoring and Enforcement, NCC; Dr. Ikechukwu Adinde Director, Public Affairs , NCC. Standing L-R: Ibrahim Galadima, Assistant Director ,Special Duties, NCC, Mr.Dorcia Kounduola, Head of Analysis and Operations Office,CTRA; Mr. Ghislain Louvouezo of the Traffic Management and Control Department, CTRA; Mr. Narcisse Kiouari of the Telecommunications International Affairs, CTRA and Ismail Giwa, Assistant Director, Special Duties, NCC at the NCC Head Office,Maitama Abuja
The delegation from the central African nation purposively paid a scheduled visit to NCC, essentially to understudy the latter’s policies, practices and programmes that have made it a model telecommunications regulatory authority on the Continent and beyond.
The Congolese team led by CTRA’s Network Director, Benjamin Mouandza, spent three days at the NCC Head Office in Abuja, where it was exposed to key result-oriented regulatory activities, frameworks, programmes and policies of NCC, with the objective to explore how such operational frameworks could be adapted by the African nation noted for its huge rainforest reserves.
In the letter written to Prof. Umar Danbatta, Executive Vice Chairman (EVC) of NCC, the Congloese regulator had indicated interest to gain more insights into three areas of NCC’s regulatory activities, namely, management of issues associated with Quality of Service (QoS), SIM Boxing and Call Masking, as well as telecom equipment type-approval process.
In response to the request, Danbatta had graciously accepted to host the team and further directed relevant departments of NCC, including Special Duties (SD); Technical Standards and Network Integrity (TSNI); and the Compliance Monitoring and Enforcement (CME) directorates to interact with the team to provide necessary information sharing that may be useful to the Congolese counterpart.
Addressing the CTRA team, the NCC’s Director, TSNI, Bako Wakil, spoke extensively on the Key Performance Indicators (KPIs) institued by NCC on QoS and how these KPIs are measured and monitored by the Commission toward ensuring improved service delivery to the Nigeria’s ever-growing telecoms consumers. He said this also helped to improve Quality of Experience (QoE) of the consumers.
On type-approval process, Wakil stated that the Commission had developed a rigorous type-approval process to ensure that telecoms equipment, including terminal devices, manufactured in line with international standards and specifications are brought into the country.
The “NCC is serious about type-approval process like other processes, because non-type approved devices and equipment which are also not manufactured to international standards and specifications have negative implications for quality of service delivery on the networks,” he said.
Wakil also spoke extensively, to the admiration of the Congolese team, on call masking and highlighted measures the NCC had put in place to address the menace. He described call masking as “the practice of sending international calls to an operator but disguising the calls as if they were local by sending the calls on the local interconnect route with a local number in the national numbering plan instead of the original international calling number.”
In a related presentation to the visiting team on SIM boxing fraud and efforts being taken by the NCC to combat the menace, NCC’s Director, CME, Ephraim Nwokonneya, spoke on the problems created by fraudulent practice of SIM Boxing, including threat to national security, loss of revenue to service providers and the government. Additionally, he asserted the anti-competitive practices associated with such acts among licensees as well as the general economic implications so evident in revenue loss.
However, Nwokonneya itemised solutions to SIM Boxing fraud from a regulatory perspective. He declared that regulators can deploy anti-SIM boxing and call masking solutions, be proactive and effective in monitoring and enforcement, collaboration with the industry and law enforcement agencies, capacity building through training and skill acquisition programmes, as well as the review of the Enforcement Regulations and enabling laws.
More importantly, Nwokonneya told the Congolese telecoms regulator team that collaboration between the regulator and the industry is required to effectively combat the menace of SIMBox Fraud, Call Masking and Call Refiling in conjunction with deployment of technological solution and well trained staff.
From the presentations, it was made clear that the scale of call masking and SIMBoxing has been on the downward decline in Nigeria while the number of complaints from subscribers on incorrectly displayed calling numbers has also reduced substantially. To prove that NCC processes emplaced to combat the menace are succeeding, Nwokonneya stated that there has been a significant and noticeable improvement in the display of correct international calling numbers into Nigeria networks.
The NCC Directors also reiterated that the Commission is also taking strategic actions on SIM Registration, the National Identification Number (NIN) and the Subscriber Identity Module (SIM) linkage policy. The NCC team informed the visitors that a maximum of four SIM numbers are permissible to be registered per subscriber per network requirement. This is another measure deployed by the NCC to tackle SIMBoxing which usually requires multiple SIMs to flourish.
The NCC team emphasised that the combination of regulatory action and deployment of technology solutions have helped to put the menace of call masking and SIMBoxing in the Nigeria’s telecoms sector under check.
Commenting on the benefits of the visit, CTRA’s Mouandza, said the choice made by the Congolese regulator to visit NCC on a benchmarking tour has been worthwhile. “We have come to understand how the regulator in Nigeria has been handling some salient regulatory issues and matters in the country as it relates to telecoms. In the course of this visit, I can say that our objective has been achieved. The experience has been very rich, we have learnt many things. We thank the EVC and his team for accepting to host us. We are more positioned now to replicate some of the things we have learnt in our telecoms market back home,” he said.
The Congolese officials had practical demonstrations of the issues earlier discussed, especially the nature of technologies that have been deployed by the NCC to independently and remotely monitor, measure and validate QoS on the networks of mobile operators in the country.
It will be recalled that the visit by the Congolese team came barely a month after the NCC hosted officials from Sierra Leone’s National Telecommunications Commission (NATCOM), who equally visited NCC to benchmark the Nigeria’s telecom regulator’s policies, programmes and regulatory activities.
Over the years, the NCC has constantly received delegations from telecoms regulators in Africa and this trend has remained a major boost for Nigeria’s global ranking as a model in telecommunications regulation. Suffice it to say, that, these benchmarking visits have eloquently reinforced NCC’s leadership status in operational efficiency, collaborative partnership, and commitment to intra-African solidarity in the telecommunications sphere.
Telecom
Operators Seek Action Over Persistent Vandalization of Telecommunications Infrastructure Across Nigeria
The Association of Licensed Telecommunications Operators of Nigeria (ALTON) has expressed deep concern over the increasing wave of vandalization and theft of telecommunications infrastructure across the country.
According to a statement signed by Engr. Gbenga Adebayo, chairman, ALTON, “since the Federal Government’s decisive interventions earlier this year to support industry sustainability, our members have committed unprecedented levels of investment in network optimization and capacity upgrades. New systems are being deployed, transmission equipment modernized, power systems overhauled, and thousands of kilometers of fiber optic networks currently being laid and expanded.
“Our industry has not seen this scale of investment in recent years. We are working round the clock to improve the quality of service nationwide and we cannot afford these setbacks.
“Unfortunately, between May and July, 2025, multiple incidents of vandalism were recorded across cell sites in Rivers, Ogun, Osun, Imo, Kogi, Ekiti, Lagos, Federal Capital Territory Abuja and many other states.
“These acts of sabotage have significantly disrupted network services, causing widespread connectivity blackouts leading to degradation of services and severely impacting millions of subscribers”.
He noted that, the affected infrastructure, primarily belong to ALTON members, as well as other network operators and those who depend on operators for connectivity.
He said identified critical components targeted to include; power cables, rectifiers, fiber optic cables, feeder cables, diesel generators, batteries, and solar systems are vandalized and stolen from active sites.
“These are not mere materials, but they are the backbone of our digital economy, security systems, and national communications grid.
“We are alarmed at the frequency, intensity, and geographical spread of these incidents. States such as Delta, Rivers, Cross Rivers, Akwa Ibom, Ogun, Ondo, Edo, Lagos, Kogi, FCT, Kaduna, Niger, Osun, Kwara and Federal Capital Territory, Abuja have recorded the highest number of attacks on telecom infrastructure. These attacks have led to prolonged downtimes, network congestion, widespread blackouts, and degradation of service quality.
The public he said, must be reminded that telecommunications infrastructure is classified as Critical National Infrastructure (CNI) under the National Security framework. This classification is backed by Federal Government Gazette No. 133, Volume 108, dated 17th March 2021. Vandalism, sabotage, or illegal possession of these assets is a serious criminal offense with grave consequences.
ALTON expressed concerned about the rising market for stolen telecom equipment, such as:
– Power Cables, Power rectifiers, which are stolen from base station and sold into open markets
– Batteries which are stolen from base stations and sold for home and office inverters.
– Solar panels that are stripped from telecom sites and resold to unsuspecting households.
– Diesel fuel being siphoned from sites and traded on the grey market.
“We urge the public to be vigilant and refrain from purchasing suspicious items. If you buy stolen telecom equipment, you are not just complicit you are part of the crime.
We appeal to every Nigerian to please join us in the fight against the vandalization of telecom infrastructure.
“These assets serve us all, they enable our banking systems, security infrastructure, emergency response, education, health services, and the very platforms that power daily communication. An attack on telecom infrastructure is an attack on our economy and our security.
“A second, recurring and deeply worrying issue is the widespread damage to underground fiber optic cables caused by road construction and related civil infrastructure projects along major highways and urban roads. These activities have led to significant service outages and financial losses,” he added.
ALTON called on: – the Office of the National Security Adviser (ONSA), the Inspector General of Police, the Director General, Department of State Services (DSS), and the Commandant General of the Nigeria Security and Civil Defence Corps (NSCDC)
to immediately deploy the necessary resources to protect telecommunications infrastructure and prevent a total breakdown of communications across the country.
“We commend the Nigerian Communications Commission (NCC) for its proactive efforts in safeguarding national telecom infrastructure, particularly through the creation of a dedicated reporting portal.
“This initiative empowers citizens to play an active role in protecting critical assets by reporting incidents of vandalism or suspicious activity via protect@ncc.gov.ng or by dialing 622.
“Such forward-thinking measures are vital to ensuring the resilience and security of our communications network. This is a desperate and urgent hour. The industry cannot fight this battle alone. We need coordinated national action by the security agencies, the government at all levels, regulators, the media, civil society, and the public. Our national security, economic stability, and digital future depend on it,” the statement noted.
At the unveiling of MTN Nigeria’s Dabengwa Data Centre and Cloud Launch in Ikeja, Lagos, recently, Dr. Bosun Tijani, Honourable Minister of Communications, Innovation and Digital Economy, described the facility as an investment aligned with President Bola Tinubu’s agenda to grow Nigeria’s digital economy.
Tijani, who graced the event, commended MTN Nigeria for its continued investment in the country, noting that the new data centre – estimated to cost around $150 million – is the kind of technological infrastructure that supports the $1 trillion economy the current administration aims to build.
“An investment like this, the one we are here to launch, offers a platform for our young people to thrive,” Tijani said. He continued: “Enterprise-grade infrastructure like this, on our soil, gives startups, developers, and digital creators the ability to build and scale from Nigeria to the world. With this facility, MTN is reinforcing its position as Nigeria’s digital backbone.
The data centre, named after the late Sifiso Dabengwa, a former CEO of MTN Nigeria and later Group Chief Operating Officer before his passing in September last year is being hailed as Nigeria’s largest prefabricated modular data centre It will deliver 4.5 MW in phase 1, with an additional 4.5 MW to be delivered in phase 2, which is expected to be completed soon.
According to the Minister, the MTN Data Centre will contribute to growing Nigeria’s economy by “unlocking productivity, hiring enterprise, and driving diversification through technological innovation and inclusion.”
“For this reason, if you don’t mind,” he added, “let’s rise and give a round of applause to MTN for their consistent commitment to Nigeria. The administration of President Bola Tinubu recognises that we cannot build a modern, diversified economy without modern infrastructure – both physical and digital.”
In his welcome address, Karl Toriola, CEO of MTN Nigeria, thanked the Federal Government for its continued support and reiterated the company’s commitment to long-term investment in the country.
“We are committed to building locally managed, globally competitive digital platforms that will enable businesses to scale faster and engage more people in wide-ranging research and development.
“At MTN, we believe everyone, particularly Nigerians and Africans, deserves the benefits of a modern, connected life. We continue to push boundaries to make the humanly impossible, conceivable, feasible, and ultimately possible,” he said.
The unveiling ceremony drew other stakeholders, policymakers, and members of the public sector, all of whom applauded MTN’s bold move, not just as a telecom giant, but as a leader in Nigeria’s tech ecosystem, providing a platform to accelerate digital transformation and innovation.
Dr. Aminu Maida, Executive Vice Chairman and CEO of the Nigerian Communications Commission (NCC), represented by Engr. Babagaba Digima, Deputy Director, New Media and Information Security Department, said: “Today marks a significant milestone in Nigeria’s digital sovereignty and technological independence. The infrastructure we celebrate today embodies our collective vision of a digitally empowered Nigeria.”
Commending MTN’s leadership in digital innovation, Engr. Digima noted, “The Commission remains committed to creating an environment that supports innovation while ensuring the highest standards of cybersecurity, data protection, and robust internet infrastructure. We will continue to work closely with operators to ensure that the deployment of critical infrastructure meets the high standards our digital economy deserves.
Lagos State Governor, Babajide Olusola Sanwo-Olu, represented by Barr. Bimbola Salu-Hundeyin, Secretary to the State Government, said the Dabengwa Sifiso Data Centre “not only signifies MTN’s unwavering commitment to investing in Nigeria’s digital infrastructure but also reinforces the strategic importance of Lagos as a technology and innovation hub for the nation.”
“As we all know, data is the new oil, and cloud technology is the engine that drives it. With its Tier III facilities, MTN is raising the bar for secure, scalable, and efficient enterprise services, critical enablers for businesses, public services, and national as well as multinational corporations alike,” she said.
With its bold investment in infrastructure, MTN Nigeria is not only shaping the future of connectivity but also laying the foundation for a more inclusive and innovation-driven economy, one where Nigerian talent and ideas can thrive on the global stage.
Association of Licensed Telecommunications Operators of Nigeria (ALTON) has decried the alarming rate of vandalism and theft of telecommunications infrastructure across the country.
The association, in a statement issued by its Publicity Secretary, Sir Damian Udeh, expressed deep concern over the increasing wave of sabotage in view of the disruptive impacts on network services, causing widespread connectivity blackouts and impacting millions of subscribers.
According to the group, the affected infrastructure does not totally belong to its members but to other mobile network operators (MNOs) and those who depend on them for connectivity.
It clarified: “Critical components such as power cables, rectifiers, fiber optic cables, diesel generators, batteries, and solar systems are vandalized and stolen from active sites.”
ALTON lamented that these acts of sabotage had led to prolonged downtimes, network congestion, widespread blackouts, and degradation of service quality.
The association listed the states with high frequency and intensity of attacks on telecom infrastructure as including Delta, Rivers, Cross Rivers, Akwa Ibom, Ogun, Ondo, Edo, Lagos, Kogi, FCT, Kaduna, Niger, Osun, Kwara, and Abuja recording the highest number of
It reminded the public that telecommunications infrastructure had been classified as Critical National Infrastructure (CNI) under the National Security framework and that vandalism remained a serious criminal offence with grave consequences for those engaging in the despicable acts.
ALTON, therefore, urged the public to recognize the severity of these incidents and the impact on the digital economy, security systems, national communications grid and the negative implications for national development.
It assured the public of its working tirelessly to improve the quality of service nationwide and called for urgent action by the governments, security agencies and the public to prevent the collapse of the nation’s telecommunications industry.
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