Telecom
Congolese Regulator Understudies Nigeria’s Telecoms Market
Faith in the operational excellence and regulatory efficiency that have become the marks of Africa’s foremost regulator, the Nigerian Communications Commission (NCC), was demonstrated recently when a delegation from the Congo-Brazzaville Telecommunications Regulations Authority (CTRA) visited the NCC on a benchmarking tour.
Seated L-R: Engr. Bako Wakil, Director Technical Standards and Network Intergrity; Benjamin Mouandza, Director,Networks and Electronic Communications Services, CTRA; Ephraim Nwokonneya, Director, Compliance Monitoring and Enforcement, NCC; Dr. Ikechukwu Adinde Director, Public Affairs , NCC. Standing L-R: Ibrahim Galadima, Assistant Director ,Special Duties, NCC, Mr.Dorcia Kounduola, Head of Analysis and Operations Office,CTRA; Mr. Ghislain Louvouezo of the Traffic Management and Control Department, CTRA; Mr. Narcisse Kiouari of the Telecommunications International Affairs, CTRA and Ismail Giwa, Assistant Director, Special Duties, NCC at the NCC Head Office,Maitama Abuja
The delegation from the central African nation purposively paid a scheduled visit to NCC, essentially to understudy the latter’s policies, practices and programmes that have made it a model telecommunications regulatory authority on the Continent and beyond.
The Congolese team led by CTRA’s Network Director, Benjamin Mouandza, spent three days at the NCC Head Office in Abuja, where it was exposed to key result-oriented regulatory activities, frameworks, programmes and policies of NCC, with the objective to explore how such operational frameworks could be adapted by the African nation noted for its huge rainforest reserves.
In the letter written to Prof. Umar Danbatta, Executive Vice Chairman (EVC) of NCC, the Congloese regulator had indicated interest to gain more insights into three areas of NCC’s regulatory activities, namely, management of issues associated with Quality of Service (QoS), SIM Boxing and Call Masking, as well as telecom equipment type-approval process.
In response to the request, Danbatta had graciously accepted to host the team and further directed relevant departments of NCC, including Special Duties (SD); Technical Standards and Network Integrity (TSNI); and the Compliance Monitoring and Enforcement (CME) directorates to interact with the team to provide necessary information sharing that may be useful to the Congolese counterpart.
Addressing the CTRA team, the NCC’s Director, TSNI, Bako Wakil, spoke extensively on the Key Performance Indicators (KPIs) institued by NCC on QoS and how these KPIs are measured and monitored by the Commission toward ensuring improved service delivery to the Nigeria’s ever-growing telecoms consumers. He said this also helped to improve Quality of Experience (QoE) of the consumers.
On type-approval process, Wakil stated that the Commission had developed a rigorous type-approval process to ensure that telecoms equipment, including terminal devices, manufactured in line with international standards and specifications are brought into the country.
The “NCC is serious about type-approval process like other processes, because non-type approved devices and equipment which are also not manufactured to international standards and specifications have negative implications for quality of service delivery on the networks,” he said.
Wakil also spoke extensively, to the admiration of the Congolese team, on call masking and highlighted measures the NCC had put in place to address the menace. He described call masking as “the practice of sending international calls to an operator but disguising the calls as if they were local by sending the calls on the local interconnect route with a local number in the national numbering plan instead of the original international calling number.”
In a related presentation to the visiting team on SIM boxing fraud and efforts being taken by the NCC to combat the menace, NCC’s Director, CME, Ephraim Nwokonneya, spoke on the problems created by fraudulent practice of SIM Boxing, including threat to national security, loss of revenue to service providers and the government. Additionally, he asserted the anti-competitive practices associated with such acts among licensees as well as the general economic implications so evident in revenue loss.
However, Nwokonneya itemised solutions to SIM Boxing fraud from a regulatory perspective. He declared that regulators can deploy anti-SIM boxing and call masking solutions, be proactive and effective in monitoring and enforcement, collaboration with the industry and law enforcement agencies, capacity building through training and skill acquisition programmes, as well as the review of the Enforcement Regulations and enabling laws.
More importantly, Nwokonneya told the Congolese telecoms regulator team that collaboration between the regulator and the industry is required to effectively combat the menace of SIMBox Fraud, Call Masking and Call Refiling in conjunction with deployment of technological solution and well trained staff.
From the presentations, it was made clear that the scale of call masking and SIMBoxing has been on the downward decline in Nigeria while the number of complaints from subscribers on incorrectly displayed calling numbers has also reduced substantially. To prove that NCC processes emplaced to combat the menace are succeeding, Nwokonneya stated that there has been a significant and noticeable improvement in the display of correct international calling numbers into Nigeria networks.
The NCC Directors also reiterated that the Commission is also taking strategic actions on SIM Registration, the National Identification Number (NIN) and the Subscriber Identity Module (SIM) linkage policy. The NCC team informed the visitors that a maximum of four SIM numbers are permissible to be registered per subscriber per network requirement. This is another measure deployed by the NCC to tackle SIMBoxing which usually requires multiple SIMs to flourish.
The NCC team emphasised that the combination of regulatory action and deployment of technology solutions have helped to put the menace of call masking and SIMBoxing in the Nigeria’s telecoms sector under check.
Commenting on the benefits of the visit, CTRA’s Mouandza, said the choice made by the Congolese regulator to visit NCC on a benchmarking tour has been worthwhile. “We have come to understand how the regulator in Nigeria has been handling some salient regulatory issues and matters in the country as it relates to telecoms. In the course of this visit, I can say that our objective has been achieved. The experience has been very rich, we have learnt many things. We thank the EVC and his team for accepting to host us. We are more positioned now to replicate some of the things we have learnt in our telecoms market back home,” he said.
The Congolese officials had practical demonstrations of the issues earlier discussed, especially the nature of technologies that have been deployed by the NCC to independently and remotely monitor, measure and validate QoS on the networks of mobile operators in the country.
It will be recalled that the visit by the Congolese team came barely a month after the NCC hosted officials from Sierra Leone’s National Telecommunications Commission (NATCOM), who equally visited NCC to benchmark the Nigeria’s telecom regulator’s policies, programmes and regulatory activities.
Over the years, the NCC has constantly received delegations from telecoms regulators in Africa and this trend has remained a major boost for Nigeria’s global ranking as a model in telecommunications regulation. Suffice it to say, that, these benchmarking visits have eloquently reinforced NCC’s leadership status in operational efficiency, collaborative partnership, and commitment to intra-African solidarity in the telecommunications sphere.
Nokia has introduced the FastMile Gateway 4, a new 5G indoor gateway designed to deliver high-speed internet throughout the home, powered by Wi-Fi 7 technology.
A gateway is a device that connects to a 5G network and provides high-speed internet access to homes or businesses.
The disclosure was made in a statement by Nokia, which highlighted that the device features high-gain antennas and dual-band Wi-Fi 7 to optimise coverage and boost connection speeds.
The FastMile Gateway 4 supports four carrier aggregation and up to 300 MHz of bandwidth, helping operators improve network efficiency while ensuring seamless connectivity for users.
The new gateway is powered by Nokia’s Corteca software, which enables cloud-based Wi-Fi optimisation and supports industry-standard EasyMesh technology for better network management.
To simplify installation, the device comes with a mobile app that helps users identify the best location for setup.
With the FastMile Gateway 4, Nokia expands its 5G fixed wireless access portfolio, offering multiple Wi-Fi 7-enabled models to support different operator and consumer needs.
The launch underscores Nokia’s commitment to advancing 5G home connectivity, providing faster and more reliable internet solutions.
Shiv Putcha, director for Research and Consulting at GSMA Intelligence, stated, FWA has proven to be a spectacular hit in driving broadband access in the last mile around the world.
He said, “However, there are numerous end users, many with potentially unique requirements that need servicing. Nokia has the broadest portfolio today, with multiple FastMile gateway products that combine 5G FWA with dual-band WiFi 7 indoors.
“This, combined with Corteca management software, will help operators cater to multiple segments of demand.”
Dirk Verhaegen, general manager of Broadband Devices at Nokia, stated, “Using Fixed Wireless Access to connect end customers to the internet requires more than just one type of device.
“Our extensive FWA portfolio gives operators access to a wide range of Wi-Fi 7 devices tailored to meet their unique and diverse needs. Our portfolio is even stronger with the addition of the new FastMile Gateway 4, giving operators another power option to deliver fast, reliable FWA broadband to customers – no matter where they live.”
The senate has called on the federal government to take urgent action to address the rising cost of data services in the country.
This was sequel to a motion sponsored by Senator Asuquo Ekpenyong (APC, Cross River South) during plenary.
Ekpeyong warned that the surge in data costs was a major setback for young Nigerians who depend on the internet for their livelihoods.
He argued that many young people use digital platforms for freelancing, e-commerce, content creation, and software development, making affordable internet access crucial to their economic survival.
“Telecommunication providers in Nigeria have recently increased the cost of data services by as much as 200%. A move that has placed significant financial strain on millions of Nigerians, especially young people who rely on the internet for their livelihood,” he said.
“Young Nigerians have embraced the digital economy, leveraging the internet for various income-generating activities including freelancing and remote work, direct marketing and social media management, e-commerce, content creation on various platforms, online training, software development, web design, mobile app creation, content creation of various platforms, online education, etc.
“The senate notes that young Nigerians have embraced the digital economy, leveraging the internet for their livelihood, leaving them heavily dependent on mobile telecommunications companies for internet access, and that the sudden and substantial increase in data cost threatens their economic survival and limits access to critical digital services.
“The senate is further concerned that the reasons provided by telecom providers for the data price hike, including high operational costs of favourable exchanges, are untenable, and appears that instead of addressing the root causes of the high cost of doing business in Nigeria, the burden is being unfairly transferred to end-users.
“Senate is aware that the high cost of doing business in Nigeria is driven by multiple challenges, such as increased operational risk and insurance costs.
“The senate believes that urgent government intervention is required to ensure that affordable internet access remains available to all Nigerians, particularly to the young Nigerians who are at the backbone of Nigeria’s digital economy.
“The senate accordingly resolves to urge the federal government to engage with telecommunication providers to review the recent increase in data costs and ensure the pricing remains fair and affordable for all Nigerians.”
Telecommunications operators had increased the cost of data and voice services following the Nigerian Communications Commission (NCC) approval of a 50% tariff hike, implemented on February 11, 2025.
Contributing to the debate, senator Victor Umeh (LP, Anambra Central) described the motion as timely, lamenting that apart from the hike in cost of telecommunications services, there were also a hike in the cost of electricity tariff and DSTV subscription.
“Something needs to be done fast, to regulate the high increases. Citizens have no other way to seek redress,” Senator Umeh said.
Senator Sadiiq Sulaiman Umar (APC, Kwara North), also said, “It’s very important to regulate this social crisis.”
In its resolutions, the Senate also asked the federal government to provide an enabling environment for doing business, as well as address the avalanche of challenges threatening businesses in the country.
The Senate also asked the federal government to consider making provisions for free internet hubs for young people to enhance their socio-economic well-being.
Senate President Godswill Akpabio, who presided over the session said the resolutions if implemented would assist young entrepreneurs who use internet for various businesses to grow.
Driven to extend digital and financial inclusion across Africa, MTN Group and Airtel Africa have entered into agreements to share network infrastructure in Uganda and Nigeria, while ensuring compliance with local regulatory and statutory requirements.
These sharing agreements target improved network cost efficiencies, expanded coverage and the provision of enhanced mobile services to millions of customers, particularly those in remote and rural areas who do not yet fully enjoy the benefits of a modern connected life.
MTN Group President and Chief Executive Officer Ralph Mupita said operators on the continent were seeing sustained demand for data services: “As MTN, we are driven by the vision of delivering digital solutions that drive Africa’s progress.
We continue to see strong structural demand for digital and financial services across our markets. To meet this demand, we continue to invest in coverage and capacity to ensure high-quality connectivity for our customers.
That said, there are opportunities within regulatory frameworks for sharing resources to drive higher efficiencies and improve returns.”
Airtel Africa Chief Executive Officer Sunil Taldar said: “As we compete fiercely in the market on the strength of our brand, services and our offerings we are building common infrastructure, within the permissible regulatory framework, to provide a more robust and extensive digital highway to drive digital and financial inclusion at the same time avoiding duplication of expensive infrastructure to drive operational efficiencies and benefits for our customers.”
The initiative is part of a growing global trend toward network sharing. By collaborating, telecoms operators can explore innovative and pro-competitive solutions to improve service quality while managing costs more effectively.
The sharing of infrastructure has the potential to enable the delivery of world-class, reliable mobile services to more and more customers across Africa.
Following the conclusion of agreements in Uganda and Nigeria, MTN and Airtel Africa are exploring various opportunities in other markets, including Congo-Brazzaville, Rwanda and Zambia.
Among the types of agreements considered are RAN sharing and those aimed at establishing commercial and technical agreements for fibre infrastructure sharing and, if necessary, the construction of fibre networks.
MTN Group and Airtel Africa are dedicated to working with other mobile operators within the countries in which they have a presence to achieve the advantages of network sharing.
Throughout this process, the parties will continue to function as independent market entities and will compete freely in shared markets. This engagement does not preclude the parties from collaborating with other operators in any respective market.
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