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Content piracy: A complex web of causes

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Frikkie Jonker
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By Frikkie Jonker, director of broadcast cybersecurity and anti-piracy at Irdeto, a partner of Multichoice Africa.

Content piracy is acknowledged as having enormously negative social impacts. It is a type of global organised crime that undermines the creative sector. However, what is not often discussed is what drives content piracy. What leads people to steal content?

Frikkie Jonker

Frikkie Jonker

Unfortunately, the African continent is something of a global dumping ground for inferior products. This is practised in the area of legitimate trade, but also in the criminal underworld. Outdated regulations, inefficient law enforcement, bribery and corruption all play a role in this.

Despite this, African authorities are doing a heroic job fighting cybercrime and content piracy. There have been huge successes in the prosecution of content piracy operations.

Criminal risk assessments

To understand why Africa becomes a target for piracy, it is useful to look at things from the perspective of a global criminal syndicate. They will often follow the path of least resistance – and for better or worse, Africa is attractive territory.

When it comes to content piracy, Africa has low barriers to entry, and an almost limitless demand for cheap content.

In terms of penetration success – circumventing cybersecurity measures – they may achieve a success rate of 70%, which compares favourably with other territories. This – coupled with Africa’s billion-strong population – is a key supply driver of content piracy.

From the demand side, a potential user of content piracy will do a similar assessment. There would be the risk of possible prosecution. Of being named and shamed. A risk of downloading viruses and malware onto their devices… However, despite all of this, they may choose to take that risk.

There may be a sense that content piracy is a relatively minor crime, compared to crimes such as murder, rape and grand corruption. In reality, though, content piracy is not a minor crime.

Changing attitudes

Unfortunately, where there are few consequences, the barriers to using stolen content are so much lower.

Changing people’s attitude to the crime of content piracy has to be an industry-wide campaign. The creative industry must unite and address the issue collectively – as they have done through pan-African initiatives like Partners Against Piracy.

Government attitudes, too, are critically important. Where a government sees content piracy as an insignificant issue, they are allowing the sabotage of their own country’s creative and entertainment sector.

But there are further impacts. When leading content businesses consider entering the African market, they need the reassurance that their content rights will be protected. Where a country is unable to provide such guarantees, the investments do not materialise.

Hi-tech enforcement

Fortunately, thanks to recent advances in AI, automation, watermarking and digital tracing capabilities, it is now possible to track down and prosecute consumers of pirated content rapidly, accurately and at scale.

In the UK, for example, police recently arrested as many as 2 000 people who were illegally viewing streams of English Premier League football matches. Similar cases are being pursued in Africa.

Piracy is often a multi-level operation, with global and regional headquarters, as well as regional resellers. It is now also possible for content owners and police to identify criminals at every level of these operations, as well as those who consume pirated content.

Economic impacts

Many people believe they simply cannot afford to pay for content. Entertainment often takes a back seat behind the need to put food on the table.

To some extent, premium content is a luxury, so one can understand this perception. However, pricing innovation by content platforms has led to entertainment packages at almost every price point. Financial difficulty is no longer an excuse for content piracy.

Prosecuting content piracy is not simply a harsh clampdown that spoils everyone’s fun. The war on content piracy has very real benefits – for everyone.

It protects the livelihoods of creators, producers and rightsholders, ensuring that there can be more content in the future.

A content sector such as pay-TV has extremely tight margins. Up to 80% of revenue generated goes into producing and securing content. Given these margins, any content theft threatens the viability of the entire industry.

Major productions across Africa – in Nigeria, Ghana, Kenya, Tanzania, Mozambique, and many other countries – sustain thousands of jobs – in production, performance, set and costume design, all the way through to catering, transport and accommodation. The war on piracy is a war to protect these jobs.

In the case of sports events, it is largely the legitimate allocation of broadcast rights that ensures modern professional sport can exist in the first place.

Another benefit of stopping piracy is that it preserves the support ecosystem that maintains trust in content platforms and their ongoing viability. In the legal economy, people invest in people – in their entertainment, their livelihoods and their peace of mind. Enriching their lives. By subscribing to legal content, legal users support this ecosystem.

The reasons for content piracy are complex. But the benefits of a creative economy free of piracy are plain to see. Content entertains, it nurtures, it captures society’s imagination. It helps build local culture. Hence the battle against piracy: to preserve and grow this remarkable industry.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Empowering Musicians: Spotify for Artists Brings New Opportunities in Streaming Era

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In today’s music landscape, streaming has become the dominant way for audiences to discover and consume music. For artists, platforms like Spotify are not just optional—they are essential to gaining global recognition.
Yet, with a staggering 120,000 new tracks released on music streaming platforms daily, according to Luminate, standing out in this crowded space is more challenging than ever.
This is where Spotify for Artists steps in—a platform designed to help musicians manage their careers, grow their fanbase, and thrive in the highly competitive streaming world.

One of the platform’s most notable features is its ability to connect artists directly with Spotify’s curation team. By allowing musicians to submit unreleased tracks for playlist consideration, Spotify for Artists offers a unique opportunity to gain visibility through playlists—a crucial driver of streams and discovery on the platform. It’s no surprise that many artists regard this feature as a game-changer.

However, Spotify for Artists is far more than just a gateway to playlists. It’s an all-in-one toolkit designed to help musicians navigate the fast-evolving, data-centric world of music streaming.

Key Features of Spotify for Artists:

  • Unreleased Song Submissions for Playlist Consideration: Artists can pitch unreleased tracks directly to Spotify’s curation team for potential inclusion in highly influential playlists, which are key to boosting streams and fan discovery.

  • Fan Insights: The platform provides detailed analytics, giving artists a clear understanding of their audience—who they are, where they’re located, and how they engage with music.

  • Promotional Tools: Features like “promo cards” and “Discovery Mode” help artists enhance their visibility and reach new fans.

  • Profile Management: Musicians have full control over their Spotify profiles, allowing them to update their image, share personal stories, and connect directly with listeners.

With 120,000 new tracks hitting streaming platforms daily, Spotify for Artists is an indispensable resource for musicians looking to establish themselves in a crowded and competitive industry. Whether you’re an emerging talent or an established artist, the platform offers the tools and opportunities needed to succeed in today’s streaming-first world.

As streaming continues to dominate the music industry, Spotify for Artists is quickly becoming the go-to platform for musicians aiming to achieve global recognition. To many, it’s not just a platform but a lifeline—a path to success in the modern music business.


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NCC, MCSN Collaborate on Copyright Enlightenment

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The Nigerian Copyright Commission (NCC) in collaboration with Musical CopyrightSociety of Nigeria (MCSN) organised a stakeholders’ engagement and awareness event in Kaduna on November 20, 2024.

The event, themed “Enjoy Music, Respect Copyright, Protect your Business,” according to the State Coordinator, NCC Kaduna office Mrs Rukayya Yeldu was aimed at educating music users about copyright laws and the importance of paying royalties to support musicians in the creative industry.

Mrs. Yeldu in her address at the event noted that copyright laws help protect the livelihood of musicians and other stakeholders while emphasising that paying royalties is both a legal and moral duty for business operators in the creative sector.

Director-General, MCSN Mr. Mayowa Ayilaran in his presentation spoke about MCSN’s role in the creative sector and encouraged business owners to obtain proper licences for the music they use.

 


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90% of Global Constituents Support AI Agents in Public Service, Salesforce Finds

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Public trust in government has been lagging for years but new Salesforce research reveals AI agents could help rebuild it.

Constituents around the world agree there’s room for improvement when it comes to government service. Forty percent struggle with government interactions, and over a third are unsure of available programs. However, the research indicates overwhelming public support for AI solutions — with 90% of global constituents saying they’d use an AI agent to engage with their government.

The arrival of AI agents presents governments with an exciting opportunity to strengthen public trust by streamlining services and speeding up response times. And in the face of tightening budgets, agents can augment public servants and better serve their constituents — without having to add headcount.

“It is clear from our research that there is a need for AI solutions like Salesforce’s Agentforce that help governments streamline and scale services to better meet the needs of their constituents,” said Nasi Jazayeri, EVP and GM of Public Sector at Salesforce.

“As global leaders gather in Davos, we have a tremendous opportunity for the public and private sectors to come together and explore how major advancements in technology like AI agents can improve how governments support citizens.”

Public calls for improved government service

  • 40% say it’s difficult to interact with the government when they have questions or need help.

  • Less than half of survey respondents find it easy to understand what public services (42%) and public assistance programs (46%) are available to them.

  • Top service delivery improvements desired by global constituents include:

    • Reducing the number of steps to address needs

    • Responding to their needs faster

Constituents eager to engage with agents

  • 90% of global respondents said they’d use an AI agent to interact with the public sector.

  • Constituents in Brazil, Spain, Singapore, and Italy are among the most willing to use AI agents to interact with the public sector, providing these countries with the opportunity to be trailblazers in the agentic AI era.

  • 20% of German and American respondents say they’re very likely to use an AI agent to help fill out government forms (e.g. filing taxes, completing applications).

  • Three factors global respondents said they prioritised when considering using AI agents in the public sector:

    • 24/7 access to information and services (47%)

    • Helping them efficiently access government resources (44%)

    • Reducing the number of websites and steps needed to address their needs (40%)


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