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Covid-19: Telcos Move to Ensure Hitch-free Telecoms Services

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Telecommunications operators under the aegis of Association of Licensed Telecoms Operators of Nigeria (ALTON), rose from an emergency meeting, where it took far-reaching decisions and made strong recommendations on how best to manage telecoms operations throughout the Coronavirus outbreak.

Covid-19: Telcos Move to Ensure Hitch-free Telecoms Services

Gbenga Adebayo

It also charged the Federal Government to ensure hitch-free services in spite of the crisis created by the outbreak.

Gbenga Adebayo, chairman of ALTON, outlined the effects of Coronavirus that has claimed many lives globally, said the Federal Government might declare partial or complete lockdown of the economy, like other economies of the world.

He said the fear of the possible lockdown of the economy, compelled ALTON to hold an emergency meeting in order to make recommendations to the telecoms regulator, the Nigerian Communications Commission (NCC) and the federal and state governments on how best to ensure hitch-free telecoms services throughout the period of the Coronavirus outbreak.

Mr. Thomas Gbolahan, head, Corporate and Regulatory Services at Smile Communications, joined other telecoms operators present at the meeting to make suggestions and recommendations, which formed part of the communique that was released after the meeting.

In the communique, which was made available to the media, members agreed that all telcos must be committed to increasing their network capacities to enable them provide quality service throughout the period of Coronavirus.

It was recommended that the industry regulator, the NCC, should facilitate the process of getting approval for Right of Passage (RoP) for all telecoms operators, from the federal and state governments, to allow for easy movement, should there be a partial or total lockdown of the economy as a result of Coronavirus.

Members also recommended that NCC should facilitate the process of Right of Passage (RoP) for logistics companies that are involved in supplies of goods and services to telecoms operators, in order to allow free movement in the event of economy lockdown resulting from the effect of Coronavirus.

According to the communique, telcos must also support government through their Corporate Social Responsibility (CSR) initiatives, to provide safety materials that will protect the public against Coronavirus effect.

They also suggested the need to sensitize the public about safety tips on Coronavirus in different languages, through the Interactive Voice Response (IVR) and other channels.

ALTON recommended that government should establish a front desk at all Emergency Communication Centres (ECC), to provide information about Coronavirus.

Members equally urged NCC to seek support from law enforcement agents to protect telecoms facilities throughout the period of Coronavirus outbreak.

They also suggested that NCC should consider stepping down Number Portability during the period of the Coronavirus outbreak in order to reduce pressure on networks, when subscribers tend to migrate from one network to another.

Members suggested that NCC should call on government agencies to put a stop to all government orders, directing the closure of telecoms sites, to enable the proper management of telecoms sites throughout the period of Coronavirus outbreak.

According to the communique, it was agreed that NCC and the state government should reduce the frequency of physical meetings all through the period of the Coronavirus outbreak and deploy alternative meeting platforms, in order to reduce the risk of contacting the Coronavirus during travels for meetings.

In the area of network sharing, the communique stated that members agreed that telecoms operators should collaborate to share resources among themselves in times of difficulties throughout the period that the Coronavirus will last.

 

 


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SAIL and MTN Foundation Equip 4000 Teachers with Digital Learning Strategies

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SAIL Teachers Fellowship Program recently celebrated a milestone graduation, equipping 4000 teachers with innovative teaching techniques to transform Nigerian classrooms.

The program, organised through a collaboration between the SAIL Empowerment Foundation and MTN Foundation, represents a groundbreaking effort to transition educators from traditional methods to inquiry-based and digital learning strategies.

This year’s fellowship, a hybrid initiative engaging over 4,000 teachers from a pool of 15,000 applicants, culminated in intensive training sessions and certifications for 400 outstanding participants. These educators were introduced to tools like Canva, and advanced classroom management strategies designed to address the unique challenges of Nigerian classrooms.

During the graduation event in Lagos, MTN Foundation’s Executive Director, Odunayo Sanya, emphasised the Foundation’s 20-year legacy of impactful initiatives, with investments totalling over ₦30 billion across health, education, and empowerment sectors. Sanya underscored the Fellowship’s transformative role in shaping the nation’s future through teacher development.

Sanya challenged the teachers to become change-makers. “The knowledge you have gained is not for you alone. You are expected to empower other teachers and uplift your students, ensuring the impact of this training spreads beyond you.”

Senator Tokunbo Abiru, co-founder of the SAIL Empowerment Foundation, echoed this sentiment, highlighting the program’s vision to empower teachers as change agents within their communities.

Abiru called for continued partnerships to expand the program’s reach and ensure its sustainability. “The Teachers’ Fellowship has grown to about 6,700 teachers thanks to the incredible support from MTN Foundation,” he said.

The event also featured the unveiling of the MTN Foundation’s legacy publication, Yellow Impact: 20 Years Stronger, a testament to two decades of impactful interventions. As both organizations reiterated their commitment to the program, they underscored the importance of collective effort in shaping the future of education in Nigeria.

With plans to expand the program in the coming year, the MTN Foundation and SAIL Empowerment Foundation continue to inspire hope and transformation in the education sector.


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AfriTECH 4.0: QNET’s Biram Fall Advocates for Financial Inclusion in Africa

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Mr. Biram Fall, the Regional General Manager, QNET Sub-Saharan Africa, has said that with over 350 million unbanked adults, there is a significant potential of financial inclusion and digital solutions for Africa, and a vast opportunity to expand access to financial security, event through electronic commerce (eCommerce).

Mr. Biram Fall, the Regional General Manager, QNET Sub-Saharan Africa

Speaking as a lead presenter at the recent Africa Tech Alliance Forum (AfriTECH 4.0) held in Lagos, Fall stated that financial inclusion transforms lives by providing essential financial tools like savings accounts, credit, and insurance, which foster economic independence.

He referenced the International Monetary Fund (IMF) which highlights the role of financial services in strengthening economic resilience and reducing inequality, making them crucial for African socio-economic progress.

Speaking on the theme, “Harnessing Fintech Solutions for Financial Inclusion & eCommerce Growth,” Fall highlighted Africa’s opportunity to empower the 350 million unbanked adults by providing access to essential financial services.

“The demand for financial inclusion aligns with a projected $75 billion e-commerce market in Africa by 2025, driven by rising internet access and smartphone adoption.

“However, limited banking infrastructure and high cash dependency hinder digital engagement,” he said.

Fall who made reference to the United Nations Conference on Trade and Development (UNCTAD), noted that digital payments can unlock significant revenue for small businesses and expand e-commerce by making digital platforms more accessible and trusted.

“Digital payment solutions like mobile wallets simplify transactions and build trust in digital platforms.

“The African Development Bank recognizes that increased accessibility of financial products boosts consumer confidence in digital payments and enhances participation in e-commerce,” Fall said.

He disclosed that QNET’s initiatives, such as its “Fit Green” financial literacy programme, have trained over 1,500 young Nigerians, promoting financial self-sufficiency and entrepreneurship through an e-commerce-driven direct-selling model active in over 100 countries.

“Our e-commerce driven direct-selling model provides income-generating opportunities in over 100 countries, promoting entrepreneurship and self-sufficiency in low-income regions. True progress requires collaboration.

The QNET regional manager emphasized the need for cross-sector partnerships to bridge Africa’s infrastructure gaps, expand digital financial services, and build an inclusive financial landscape.

QNET’s mission, according to Fall, is to use technology and partnerships to make financial inclusion and e-commerce key pillars of progress across Africa, empowering individuals and fostering economic growth for underserved populations.


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Trendships: How Instagram is Redefining Social Communication

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Instagram has launched a regional campaign to celebrate a form of connection emerging through Direct Messages (DMs).

Recognizing how the act of sharing relatable memes and light-hearted content with friends, family and acquaintances is evolving into a unique vehicle of social communication and bonding across all ages, Instagram is coining a new term, Trendships.

A combination of “friendships” and “trends”, Trendships captures how Instagram users leverage playful or meaningful content to stay closer to distant loved ones, express complex emotions, and even navigate cultural trends.

The phenomenon gained traction with the launch of Instagram Reels and has rapidly become a bridge for individuals to communicate, engage and stay in touch.

“Trendships is not about sharing popular or viral content; it is about creating community over shared experiences and interests,” said Nada Enan – Head of Communications, Middle East & North Africa, Meta.

“People are exchanging content that resonates, from humorous memes to motivational Reels, redefining how people nurture intimate connections, exchange values and, in many cases, let loved ones know they are thinking about them with just a few taps. It underscores how social platforms are increasingly pivotal to building community in our daily lives and evolving how we communicate in the digital era.”

Trendships anchor on the simple act of “sharing” – through Reels, GIFs, videos, or memes – via DM. According to the latest stats from Meta, people reshare Reels over 3.5 billion times every day reinforcing how prolifically the platform is used to communicate and engage.

Embracing the new term, Instagram has partnered with popular comedy creator, Maraji and media platforms like KraksTv, Zikoko in Nigeria to spread the word about Trendships with their creativity.

The #WhatsYourTrendship campaign was revealed with fun, lighthearted content from Maraji, Zikoko and KraksTv showcasing their favourite trendships on Instagram.


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