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Cross Country Courier Eyes Market Leadership

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Cross Country Courier has been said to be one of the leading logistics companies that is in business to revolutionize the industry. The head of the courier department, Mr. Toyin Adeojo disclosed this to Nigeria CommunicationsWeek stating that the primary objective of the company’s diversification into the courier segment is to keep customer loyalty. He said that after a careful study of the inadequacies in the way already existing courier firms run the business where sensitive documents and parcels are delivered wrongly or even declared missing, the management of the company felt the need to come on board to correct these lapses while leveraging on their strong advantages.

Adeojo revealed that the transport company has over a thousand fleet which traverse all the major cities and state capitals in Nigeria coupled with the quality of staff in the establishment who mostly university graduates are necessitating the floating of the courier company. The pressure from their clients who would always want to send parcels and letters to different destinations in the country through the transport company because of the level of trust they have on the company also gave impetus to the flagging off of the courier firm.

Apart from the normal courier services which the company renders, Adeojo said it is also a technical partner to many courier companies including the world celebrated ones which make use of the Cross Country fleet on daily basis. He said the company deploys over a hundred buses from its Lagos terminal alone on daily basis and that this feat is replicated in their other branch networks across the country.

The courier firm also engages in prime services such as Traders Groupage which involves customers instructing the courier firm to take charge of what has been cleared on their behalf at the seaport or airport and send them to the destination of the customers. There is another one they call Express Help Buy or Express Help Delivery. With these products, the courier company can buy items for the client and send them to the places requested by the client. The customer can as well buy those goods by himself and send them through the courier company even if he is not accompanying the consignment, all these services , Adeojo said are moderate compared to the quality offer they render.

Adeojo said that from the outside, one may tend to criticize the practice of motor transport companies also running courier, but arguing from an informed point of view one would discover that most of the so called conventional courier companies still fall back on the transport companies’ logistics to send their messages across the length and breath of the federation. Coming from this background, Adeojo said " Nobody in our shoes will not make use of such an advantage by floating a courier".

He also maintained that even with the more than 200 registered players in the courier industry that the market is still not yet saturated as some of the registered ones are not practicing.

Adeojo spoke about competition in the industry and expressed that the credibility of the outfit as a dedicated and registered courier firm makes them stand out even as he emphasized that anybody can run errands but that in Cross Country Courier, they run errands with uncommon diligence. Prompt and safe delivery of mails and parcels according to Adeojo, is their key selling point. "We are out to provide a better professional mail and home delivery in a way that is cheaper, fast and safe with content remaining in tact on delivery", said Adeojo.

In spite of the bourgeoning courier business, he however frowned at the activities of some courier companies who are undercutting the business by accepting prices for services less than the industry stipulated prices even as he lampooned security operatives for making business difficult for them. He said that in certain situations, security operatives go the extra length of insisting that courier personnel unseal some of the consignments under their care arguing that this practice is a breach of trust on the part of their clients who they owe the obligation of delivering their parcels sealed and in tact.


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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E-Financial

FG Asks Banks to Report Individuals with N25m Monthly Transactions to FIRS

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Federal government has mandated banks and financial institutions to begin reporting monthly transactions exceeding N25 million for individuals and N100 million for firms to the tax authorities.

FG Asks Banks to Report Individuals with N25m Monthly Transactions to FIRS

Under the new provisions of the Nigerian Tax Act, financial institutions are required to submit quarterly returns to the Federal Inland Revenue Service (FIRS).

The agency will be renamed to the Nigeria Revenue Service (NRS) from January 2026, when the new tax system will take effect.

“Every person who has an obligation to deduct and remit tax under this Act or any other Returns for tax legislation shall render monthly returns to the appropriate tax authority, as specified deduction of tax in the regulation issued for that purpose,” the Act reads.

“Without prejudice to section 142 of this Act, every bank, insurance company, stock-broking firm, or any other financial institution, shall prepare, with or without demand be delivered by the relevant tax authority, quarterly returns to the relevant tax authority specifying the names and addresses of new customers;Nigerian fashion trends

“…and existing customers in the case of (i) an individual, all transactions where the cumulative transactions in a month amount to N25,000,000 or more, or (ii) a body corporate, all transactions where the cumulative transactions in a month amount to N100,000,000 or more.”

Prior to the new tax law, banks were mandated to report deposits of N5 million — a measure intended to curb illicit financial flows, according to  TheCable

Experts said the shift is part of efforts to tighten anti-money laundering reporting in the financial sector.

In 2023, Nigeria was listed on the grey list by the  Financial Action Task Force (FATF) over deficiencies in tackling money laundering and terrorism financing.

Since then, the country has been making efforts to exit the grey list, which subjects it to increased monitoring by the FATF.

In November 2024, Hafsat Bakari,  chief executive officer (CEO) of the Nigerian Financial Intelligence Unit (NFIU), said Nigeria has achieved upgrades in five key recommendations from the FATF.


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E-Financial

NIBSS: Active Bank Accounts in Nigeria Hit 320m

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Nigeria Inter-Bank Settlement System (NIBS) has revealed that the number of active bank accounts in the country increased to 320 million in the first quarter of 2025.

NIBSS: Active Bank Accounts in Nigeria Hit 320m

NIBSS also announced that the country’s cashless transactions rose to N295 trillion in the that quarter, up from N237.11 trillion in the corresponding quarter of 2024.

NIBSS disclosed this in its latest report on the country’s financial sector.

According to the data, the report highlighted the growing reliance on digital payments nationwide.

Details from the report showed that electronic payment channels were used 2.21 billion times in Q1, while point-of-sale, PoS terminals recorded 776.94 million transactions.

The NIBSS report corroborates ACI Worldwide data, which indicated that the volume of Nigeria’s real-time payment transactions will reach 19.7 billion by 2028, up from 7.9 billion in 2023.

“In Nigeria, real-time payments are quickly becoming a viable alternative to cash, historically the dominant choice for payments in the country,” ACI said.


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General News

FG Collaborates with China to Digitalize Customs

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Federal Government is increasing collaborations with China to digitalise Nigeria Customs Service operations. This past weekend, NCS strengthened its cooperation efforts through a high-level engagement with the General Administration of Customs of China (GACC).

The meeting, held in Beijing, China, brought together senior officers of the customs service and top officials from the GACC to explore bilateral knowledge exchange and capacity development in customs administration.

Abdullahi Maiwada, NCS Assistant Comptroller of Customs said that discussions were held with officials from the GACC International Cooperation Division, the Training and Education Centre and representatives of the Shanghai Customs College.

“The engagement focused on deepening cooperation in customs training methodologies, modernisation models and technology-driven solutions, especially as China plays a pivotal role in Nigeria’s international trade network,” said Maiwada.

He added that during the meeting, the Chinese customs authorities shared their structured training system, which incorporates virtual reality, 5G-enabled systems, and blended e-learning approaches. In 2024, GACC conducted over 8 000 physical training sessions and developed 360 online courses.

Discussions also highlighted Nigeria’s active participation in China-led customs development initiatives, with over 200 African customs officers, including 89 from Nigeria, having received training since 2023 across various areas, such as trade facilitation, anti-smuggling enforcement, food safety supervision and digital port operations.

The bilateral dialogue between the two customs agencies also heralded new areas of collaboration, including Nigeria’s participation in upcoming Customs Modernisation Courses and officer development training at the Shanghai Customs College.

 


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