Telecom
Customers’ USSD Access Intact as Banks’ Settle USSD Debt
Almost all e nine banks earmarked for disconnection from Unstructured Supplementary Service Data (USSD) service over a N160 billion debt have reportedly made good progress in terms of repayment, guarantees that none of them will lose access to USSD services.
USSD is a communication protocol that allows users to send short messages and commands to their mobile network operator’s computers. USSD is also known as “feature codes” or “quick codes”.
USSD is a crucial payment gateway for many Nigerians, and its disconnection would have cut off many from essential banking services.
In a notice on January 15, the Nigerian Communications Commission (NCC) revealed that it would cut off the USSD access of nine banks over their inability to settle their USSD accumulated since 2019 by January 27. However, these banks have rushed to de-escalate the issue, ensuring that their customers will continue to use USSD for financial services.
At the weekend, Gbenga Adebayo, chairman, Association of Licensed Telecommunications Operators of Nigeria (ALTON), disclosed, “The matter has been de-escalated. Money has been paid, and we are making progress thanks to the regulators.”
Earlier in the week, Karl Toriola, chief executive officer, MTN Nigeria, noted that telcos and banks have resolved their differences. “The USSD debt issue is resolved, thanks to the masterstroke by both the Central Bank of Nigeria and NCC.”
On Tuesday, January 28, BusinessDay reported that five of the nine banks had made some form of payment before the NCC’s deadline of January 27. The nine banks that would have been affected by the commission’s disconnection move included Fidelity Bank Plc (770), First City Monument Bank (329), Jaiz Bank Plc (773), Polaris Bank Limited (833), Sterling Bank Limited (822), United Bank for Africa Plc (919), Unity Bank Plc (7799), Wema Bank Plc (945), and Zenith Bank Plc (966).
Commercial banks have been unable to settle a payment dispute with telcos over USSD infrastructure since 2019, prompting the CBN and the NCC to order banks to pay a chunk of the USSD debt owed to telcos.
In a December 20 memo, the CBN and the NCC gave banks a December 31, 2024, deadline to pay 85 percent of all outstanding invoices (from February 2022). According to the NCC, nine of the 18 banks indebted to the telcos cleared over 90 percent of their debt by the deadline.
Telecom
Celebrating African Creativity: Made by Africa, Loved by the World’ Returns for Its Fifth Year
The “Made by Africa, Loved by the World” campaign is back for its fifth year, celebrating African creativity and global influence. This year’s theme, “Where Culture Meets Connection,” highlights how social media fosters conversations around cultural moments worldwide.
The campaign features three cinematic films premiering on the Meta Africa page, showcasing the groundbreaking work and personal stories of six dynamic African creatives.
These artists, from Nigeria, Kenya, Ghana, and South Africa, represent diverse disciplines, including rap, animation, dance, photography, fashion, and videography.
Here are some of the featured talents:
- Ladipoe (Nigeria) – A BET-nominated rapper known for blending global hip-hop with African rhythms.
- Fatboy Animations (Kenya) – An animation studio founded by Michael Muthiga, recognized by Forbes for its original African storytelling.
- Lisa Quama (Ghana) – A dancer who gained fame after appearing in Beyoncé’s “Already” music video.
- Gilbert Asante (Ghana) – A photographer and creative director featured in GQ and Glam Africa.
- David Tlale (South Africa) – A fashion designer whose bold designs have been showcased at major fashion events, including the Met Gala.
- Ofentse Mwase (South Africa) – A filmmaker with over 24 international awards for his unique visual storytelling.
Kezia Anim-Addo, Communications Director for Africa, Middle East & Turkey, emphasized that the campaign not only celebrates individual success stories but also showcases how culture and social media drive meaningful connections and inspiration.
Association of Telecommunications Companies of Nigeria (ATCON), has raised the alarm over a diesel supply crisis caused by an ongoing strike by the National Union of Petroleum and Natural Gas Workers (NUPENG).
Mr Tony Emoekpere, president, ATCON in a statement said that the fuel supply disruption is critically affecting telecom base stations, pushing them to the brink of a shutdown and threatening millions of mobile and internet users in the region.
“This strike, which stems from the persistent harassment of tanker and petroleum product drivers by police officers in Lagos State, has effectively halted all truck loading operations and fuel movements,” Emoekpere stated.
He explained that diesel supply to telecom infrastructure has been severely impacted, leaving critical sites with dangerously low fuel levels.
According to him, if urgent measures are not taken, the situation could escalate into a full-blown network blackout, disrupting essential services, including mobile and internet access, business operations, emergency response systems, and daily communications.
ATCON has called on the governors of Lagos and Ogun states to intervene immediately by facilitating the release of diesel from depots to telecom operators to prevent further deterioration of the situation.
“This is not just a telecom issue—it is a national emergency that could cripple economic activities and compromise public safety,” Emoekpere stressed.
The association also appealed to security agencies and petroleum unions to resolve the crisis swiftly to safeguard Nigeria’s connectivity and economic stability.
ATCON emphasised that a prolonged disruption in fuel supply to telecom infrastructure could have far-reaching consequences for both businesses and individuals who rely on stable communication networks for daily operations.
In 2023, Nigerians spent a total of about ₦5.3 trillion on telecommunications services, which includes calls, data, SMS, and other telecom services, according to the Leadership.
Specifically for voice calls, Nigerians made approximately 408.5 billion minutes of local calls, generating around ₦3.28 trillion from outgoing calls and ₦3.23 trillion from incoming calls, totaling about ₦6.51 trillion in call-related revenue according to projections based on 2023 call volumes and tariff data.
However, the ₦5.3 trillion figure represents the overall telecom sector revenue, with voice calls being a major component but also including data and other services.
For individual spending, MTN subscribers spent an average of ₦2,508 monthly on voice calls in 2023, showing a 14.4% increase from 2022, while Airtel customers spent about ₦1,694 monthly on voice calls.
Total telecom spending (calls, data, SMS, etc.): ₦5.3 trillion in 2023
Estimated revenue from voice calls alone: around ₦6.5 trillion based on call minutes and tariffs
Average monthly spending on calls per subscriber: ₦1,694 to ₦2,508 depending on the network
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