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Telecom

Security Alert: NCC Recommends Two-Factor Authentication to Secure WhatsApp

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Nigerian Communications Commission’s Computer Security Incident Response Team (NCC-CSIRT) has recommended that users of the popular messaging app, WhatsApp, set up Two-Factor Authentication (2FA) to avoid falling victim to account takeover by hackers.

NCC

In an advisory issued on Tuesday, NCC-CSIRT noted that WhatsApp, which is a Meta-owned service, is increasingly becoming a prime target for hackers and scammers who are always looking for ways to gain unauthorized access to users’ accounts.

The CSIRT described two-factor authentication (2FA) as an identity and access management security method that requires two forms of identification to access resources and data.

According to the advisory, “In the world of messaging apps, one of the most popular and recognizable is WhatsApp. WhatsApp is 100 per cent free to use, has a great mobile app, and supports audio and video calls. Whether you rely on WhatsApp for all your messaging needs or just use it from time to time, it is recommended to set it up with two-factor authentication (2FA). With this enabled, you will need to enter a custom PIN every time you log in to WhatsApp from a new device, adding an extra layer of security to your account.”

The Team said, “2FA gives businesses or people the ability to monitor and help safeguard their most vulnerable information and networks. The 2FA is important because it prevents cybercriminals from stealing, destroying, or accessing your internal data records for their own use”. The advisory stated.

The recommendation further states that, “WhatsApp provides two-factor authentication so you can further secure your account using a PIN. It is an optional feature that adds more security to your WhatsApp account, so it is recommended that everyone installs 2FA”.

The CSIRT stated ten steps for enabling 2FA on WhatsApp, which include the following steps:

Open WhatsApp, Tap Settings, Tap Account, Tap Two-Step Verification, Tap Enable, Enter the Six-Digit PIN you wish to use, Tap Next, then enter it a second time to confirm it, Tap Next, Add an email address for extra security (this step is optional but it is an extra way to retrieve your account if you forget your Pin) and then Tap Next.

For those concerned that their PIN might have been compromised or is easy to guess, they can change their WhatsApp PIN or email address by tapping settings.

Two-Step Verification, tapping Change PIN or Change Email Address, Entering a new PIN or email address, and then tapping ‘next’ to effect the necessary changes.

The CSIRT is the telecom sector’s cyber security incidence center set up by the NCC to focus on incidents in the telecom sector and as they may affect telecom consumers and citizens at large.

The CSIRT also works collaboratively with ngCERT, established by the Federal Government to reduce the volume of future computer risk incidents by preparing, protecting, and securing Nigerian cyberspace to forestall attacks, and problems or related events


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

MTN Nigeria Takes Broadband Services to the Next Level with FibreX Launch

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MTN Nigeria has proudly announced the rebranding of its fibre broadband service to FibreX, marking a significant stride in delivering next-generation internet solutions across the nation.

Formerly called MTN Fibre Broadband, FibreX embodies the company’s commitment to providing ultra-fast, reliable, and accessible internet services, aligning seamlessly with Nigeria’s National Broadband Plan (NBP) 2020–2025.

The NBP aims to achieve 70% broadband penetration by 2025, ensuring minimum speeds of 25 Mbps in urban areas and 10 Mbps in rural regions.

“The launch of FibreX reiterates our dedication to supporting Nigeria’s digital transformation journey,” said Egerton Idehen, Chief Broadband Officer, MTN Nigeria. “By enhancing our infrastructure and services, we aim to bridge the digital divide and foster inclusive growth.”

FibreX is set to play a pivotal role in the Federal Government’s initiative to expand the nation’s fibre-optic network by an additional 90,000 kilometers, aiming to increase fibre capacity from 35,000 km to 125,000 km.

FibreX promises ultra-fast and reliable internet connectivity, aiming to meet the diverse needs of Nigerians, from bustling urban centres to remote rural areas.

While the service itself retains its powerful FTTH (fibre to the home) infrastructure, the new name embodies a more modern, relatable, and emotionally resonant brand that is positioned to lead the conversation around what premium internet should feel like.

The new name, FibreX, was adopted to create a more customer-friendly brand. The goal is to educate and excite consumers within home-passed locations (the potential number of premises within a service area that can be connected to an FTTH network) about the benefits of the product.

As Nigeria strides towards a digitally inclusive future, initiatives like FibreX are crucial in bridging the digital divide and fostering nationwide connectivity.

For more information about FibreX and its offerings, please visit www.mtn.ng/fibrex.


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Salesforce Revolutionizes Business Intelligence with AI-Powered Tableau Next

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Tableau Next leverages agentic analytics to allow users to collaborate with AI agents to speed up the entire data-to-action workflow.

Organisations today face a data paradox: they need to make fast, intelligent decisions but are overwhelmed by large volumes of often unreliable information. With over 75% of business leaders under pressure to prove data’s value, the demand for trusted, actionable insights has never been greater.
Salesforce’s Tableau Next introduces a new approach to business intelligence, evolving its flagship analytics platform with agentic analytics to address this challenge. This innovative, AI-powered solution simplifies and accelerates data interaction, empowering organisations to uncover insights, automate visualizations, and drive impactful business outcomes.

What is agentic analytics

Agentic analytics allows users to collaborate with AI agents to speed up the entire data-to-action process. Instead of relying on static visualizations, analysts can use AI to automate tasks like data preparation and ETL (extract, transform, load processes), freeing them to focus on deeper analysis. Business leaders can ask natural language questions and get instant, reliable answers along with recommended actions. This makes data-driven decision-making easier and more efficient, removing the need for technical expertise and manual effort typical of traditional BI tools.
Tableau Next leverages agentic analytics across the entire data-to-action workflow, empowering every user to:

  • Automate repetitive data tasks like data cleaning, transformation, and visualization generation, as well as the execution of complex, multi-step analytical workflows within and across different business areas. This builds on Tableau’s strength in simplifying complex data for users.
  • Proactively deliver faster, more comprehensive insights by autonomously detecting hidden correlations, outliers, and trends that might be missed by human observation. This enhances Tableau’s focus on user-driven insights by providing AI guidance.
  • Enable more contextual and effective action through natural language summaries, visualisations, and data-driven recommendations, insights delivered where people work with an enterprise-class workflow engine that enables users to kick off automated actions. This extends Tableau’s ability to drive action from data, making it more seamless within the Salesforce ecosystem.
How Tableau Next works:
Built on the trusted Salesforce Platform and leveraging the power of Data Cloud, Tableau Next delivers enterprise-grade performance, robust security, and flexible, zero-copy data integration for seamless data connectivity. Tableau Semantics, an intelligent semantic layer, provides a unified understanding of information, ensuring data consistency and accelerating the discovery of critical insights. The built-in workflow engine in Tableau Next seamlessly translates insights directly into actionable steps, dramatically accelerating the time to value. The key differentiator is the native integration with Agentforce, Tableau Next equips humans and AI agents with pre-built analytical skills to rapidly transform data into tangible business value, marking a significant leap forward in data-driven decision-making. It includes:

Agentic AI Skills to Supercharge Your Data:

  • Data Pro: Your Intelligent Data Prep Assistant. Instead of users manually cleaning up and changing data using complex steps (like in traditional ETL), Data Pro will give smart suggestions on how to do it and even automatically handle some of the complicated changes, saving time and effort.
  • Concierge: Instant Answers in Plain Language. Get immediate, reliable answers to data questions. Sales teams, for example, can simply ask “What are my best sales opportunities?” and receive clear insights with recommended actions.
  • Inspector: Proactive Data Monitoring & Insights. Continuously tracks your data for key changes, analyzes trends, and predicts improvements. Service teams can be instantly alerted to drops in customer satisfaction, enabling immediate action.

Ensuring Data Trust and Accuracy:

  • Tableau Semantics: Tableau Semantics serves as the semantic layer, providing Tableau Next and Agentforce with a unified understanding of business data. By establishing consistent definitions and context, it enables AI agents to generate accurate and relevant responses.

Boosting Efficiency:

  • Marketplace: Allows users to easily share and reuse data analysis components (like data assets, connections, metrics, visualizations, dashboards), saving time and ensuring everyone is working with the same information.

“Tableau Next helps businesses achieve faster, more impactful results with their data,” said Ryan Aytay, CEO of Tableau. “We’re shifting from basic reports to a world where AI is a collaborative decision-making partner. By combining AI agents with trusted data and easy-to-use tools, we’re making data accessible to everyone and transforming the data-to-action process into an automated, proactive, and insight-driven cycle. This empowers users to improve decision-making, boost efficiency, and manage risk more effectively.”


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Temu and Shein Raise U.S. Prices Amid Trump-Era Tariffs

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Chinese-founded e-commerce platforms Temu and Shein have announced upcoming price increases for U.S. customers, citing higher operating expenses due to tariffs imposed during former President Donald Trump’s administration.

These tariffs include a 145% import tax on most goods made in China and the elimination of the “de minimis provision,” which previously allowed goods valued under $800 to enter the U.S. duty-free.

The changes, effective May 2, have disrupted the business models of both companies, known for their ultra-low prices and extensive digital marketing campaigns.

Temu and Shein, which specialize in affordable products ranging from clothing to electronics, have urged customers to shop before the price adjustments take effect.

The companies aim to minimize the impact on consumers while adapting to the new trade rules.

These developments come amid concerns from U.S. lawmakers and business groups about the competitive advantage of inexpensive Chinese goods and the potential entry of counterfeit products through the now-canceled exemption.


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