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Dell, Alienware Aim for Excellence with Redesigned PC Gaming Portfolio

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At the annual Consumer Electronics Show (CES), Dell and Alienware are bringing innovation front and centre to satisfy the growing PC gaming market – high-end, thin and light and affordable machines for amateur and professional gamers, high-profile partnerships with esports brands like Team Liquid and Riot Games – to make the gaming experience more competitive, personalised and accessible.

“We’re excited to come to this year’s CES with some truly ground-breaking products, next-gen software and strategic partnerships that will bring more people to experience PC gaming and advance the industry,” said Frank Azor, vice president and general manager, Alienware, G Series and XPS.

“The legend design answers the call for more and better from our gaming community, and the new G Series laptops will make PC gaming even more accessible to those looking for high-performance gaming at a cost they can appreciate.”

Driven by the ethos of purposeful innovation, Alienware marks CES 2019 as a brand milestone with the debut of a totally new design identity, Alienware Legend, which sets a new bar of excellence for what gamers want most – performance and function.

Alienware evaluated multiple concepts and choose one that was the biggest and boldest departure from its current look and the sea of sameness in the industry.

Alienware Legend stays true to the brand’s core design tenets, taking cues from its deep roots in sci-fi culture and its early industrial designs, to distinguish the brand from the rest of the industry.

The new Legend design is optimised with cutting-edge thermal and cooling technology to achieve and sustain overclocking power, improved AlienFX lighting, ultra-thin screen borders, and a new “three-knuckle hinge” design that reduces the overall dimension while creating a stronger assembly, all combining to yield the ultimate gaming experience.  Legend also introduces two optional finishes, Lunar Light and Dark Side of the Moon, more ways for gamers to stand out from the competition.

Alienware Area-51m, the world’s most powerful gaming laptop is the first product to reflect the new Legend brand identity. Almost twenty years after Alienware launched the first gaming laptop with upgradeable graphics, garnered praise for its performance and went on to garner multiple awards, the company is proud to launch its second flagship notebook with upgradeable graphics and processors.

The reimagined Area-51m is the most powerful, upgradeable gaming laptop ever conceived. It marks the first and only laptop with a 9th Gen 8-core desktop processors, 64GB2 of memory, 2.5Gbps ethernet technology, upgradeable graphics and desktop processors, and 17” Alienware laptop with a narrow-bezel display with 144Hz.

The Area-51m also has cutting-edge thermal and cooling technology, 50% more performance and 32% less volume than its predecessor.

Alienware’s latest flagship mobile gaming experience, the new Area-51m is stuffed with an array of gaming must-haves, including the Tobii eye-tracking technology and the latest Alienware Command Center.

Alienware recently introduced its thinnest and lightest 17” gaming notebook, the new Alienware m17, adding to the recently announced Alienware m15, for gamers on-the-go who prioritise weight and thinness for mobility. Powerful enough to handle high-graphic games, yet portable enough to take from destination to destination, the m15 starts at 4.76 lbs.3, while the m17 starts at just 5.79 lbs.

Performance is delivered with the 8th-gen Intel Core i5 and i7 processors featuring dynamic CPU overclocking, thanks to elevated thermal headroom from Cryo-Tech Cooling technology.  These industry-best processors are paired with the NVIDIA GeForce RTX™ 20 Series GPUs that deliver advanced gaming features including real-time ray tracing, artificial intelligence and programmable shading.

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Copyright Commission Warns Schools against Pirated Books

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John Asein
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Nigerian Copyright Commission (NCC) has vowed to prosecute institutions and schools that use pirated books.

 

It said it would work with the Nigerian Publishers Association (NPA) to explore ways of creating safe corridors for the distribution of legitimate books.

 

Mr John Asein, NCC director-general in a statement to mark the World Book and Copyright Day, held every April 23, said the fight against book piracy will be intensified.

 

According to him, the Commission would continue to develop policies and strategies to facilitate a culture of respect for authorship and copyright works.

 

“We will step up our enforcement and prosecutorial activities to stem the tide of copyright infringements both off and online.

 

“We will also reinvigorate our compliance checks in schools and other institutions of learning to sensitize them on the need to patronize only genuine copies of books through legitimate channels of distribution.

 

“Henceforth, proprietors, heads of schools and authorities in charge will be held vicariously responsible for any pirated books distributed to pupils and students through their schools.

 

“We shall also be taking appropriate steps under the law to sanction institutions found involved in mindless and unconscionable use and promotion of pirated books,” NCC said.

 

The Commission has embraced developments in the international copyright community to create a more inclusive culture of access to published works for blind and visually impaired persons.

 

It noted that Nigeria, in October 2017, ratified the Marrakesh Treaty to Facilitate Access to Published Works for Persons Who Are Blind, Visually Impaired or Otherwise Print Disabled.

 

“We have also gone ahead to make provision for the domestication of the treaty in the new Copyright Bill which was recently approved by the Federal Executive Council.

 

“On a more practical note, the Commission, with help from the World Intellectual Property Organisation (WIPO) and its Accessible Book Consortium, is collaborating with the Nigeria Association of the Blind (NAB), the NPA, the Reproduction Rights Society of Nigeria (REPRONIG), and other key stakeholders to provide more books in accessible formats for blind and visually impaired persons in Nigeria,” Asein said.

 

According to him, a pilot project on capacity building assistance, provision of accessible books and assistive technologies to students in that category is ongoing.

This, he said, is another demonstration of the Federal Government’s policy on inclusiveness, equal access and non-discrimination against persons living with disabilities.

 

He urged stakeholders in the creative industry to support the government’s efforts to revamp the sector and build a copyright system that will help to maximize its potentials to national economic development.

 

Theme of this year’s celebration is: “Discover the World through Reading”!

 

The statement added: “The United Nations Educational, Scientific and Cultural Organization (UNESCO) in 1995 declared April 23 as a special day to focus on the wonderful world of books and the enduring role of copyright in promoting and protecting the rights of authors and other stakeholders.

 

“The day is also an occasion to celebrate the contribution of books and authors to our global culture as well as highlight the connection between copyright, creativity and books to the propagation of our common values as humanity.

 

“For us at the NCC, it is an opportunity to again underscore the importance of creativity to our collective development aspirations as a nation, with particular emphasis on respect for copyright and the effective protection of the rights of our authors. “As we join the world to celebrate the book as an enduring legacy, it is saddening to note the decline in our reading culture. This has become a major national concern in Nigeria for its youth population.

 

“The essence of reading, particularly for leisure and personal enjoyment, cannot be over emphasized.

 

“Reading is to the mind what physical exercise is to the body; it is food for the soul, the chisel that helps shape who we become in today’s knowledge driven world.

 

“Books develop the personality and stimulate imagination, taking us to faraway lands that we may never visit physically. Reading unlocks the potentials in us and fires our creative talents to innovate and build our society.

 

“Incidentally, the book remains the most resilient and prevalent copyright work today. It has helped grow human civilization and over the centuries has contributed to the development of virtually all fields of human endeavour, including education, religion, research and entertainment.

 

“In today’s digital world, it is imperative that authors and publishers should make changes in their business and distribution model so as to make the book more attractive to younger readers on the new media and digital platforms.”

 

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Why We Listed on NYSE by Jumia

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Jumia Technologies has clarified its recent listing on the New York Stock Exchange (NYSE), while assuring its global customers, Nigerians inclusive of better services to come.

 

Ernest Eguasa, chief financial officer, Jumia Nigeria, said that its major drive in joining the New York Stock Exchange was also to showcase the digital innovation happening in Africa.

 

He explained that the company decided to settle for the NYSE because investors have a marketplace and tech focus in New York than in any other place.

 

He said: “We contemplated several venues, ultimately, we met a lot of investors and New York seemed the more natural place given the number of investors familiar with the business model.

 

“We made a logical choice as this is the largest stock exchange in the world; many technology companies are listed on the NYSE (Alibaba, Twitter, Snap.).

 

“The NYSE listing shows that innovation is happening in the African continent – it shows an innovative, dynamic and modern Africa.”

 

He further explained the Initial Public Offering (IPO), stating that the move was about creating more trust and raising the public profile to help with the business.

 

According to him, the company has been private for seven years, and “we see a lot of positive aspects to being public.”

 

“Raising the public profile is going to help us bring more sellers to Jumia. Many sellers or partners are yet to know about us, and once they do, we hope they will be keen to work with us.

 

“This IPO is all primary, and is about providing the resources to the company and not to selling shareholders.

“We also hope this will help us build even more trust with consumers, in particular, those who are still not comfortable with e-commerce, may now see us as an established company and, we hope this will help our growth and consumer adoption,” he added.

 

Also, we are keeping our fingers crossed that the listing will help us with talent recruitment, retention, as we aim to attract more attention from top talents,” Eguasa added.

 

The CFO also noted that although the two CEOs are French, Jumia’s management and staff in most countries are largely local, including country heads.

 

Speaking further, he said; “It is important to note that we directly employ more than 5,000 people in Africa and believe that our business has a significant indirect impact on job creation across the continent.

 

“Nigeria is our headquarters in Africa, and our incorporation in Germany, is a way to get foreign investors excited to send funds to Africa to boost our operations.”

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Freshworks Integrates with WhatsApp Business Solution

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Freshworks, a global leader in customer engagement software, has integrated its customer engagement suite with the WhatsApp Business solution to offer on-the-go conversational support via WhatsApp. Over 1.5 billion people from 180 countries use WhatsApp to stay in touch with friends, family and businesses, anytime and anywhere.

Freshworks now helps businesses efficiently manage and route user conversations happening on WhatsApp and other channels, via Omniroute™, Freshworks’ patent-pending technology within the Freshworks customer engagement suite.

Omniroute™ provides customer service agents with a unified view of customer inquiries regardless of channel and helps them respond to those inquiries more efficiently. What results is better customer service and more efficient support through WhatsApp and the rich variety of other seamlessly integrated channels in the Freshworks platform.

WhatsApp is a simple, reliable, and private way to talk to anyone in the world. The WhatsApp Business solution helps businesses and customers connect quickly and easily. With the Freshworks integration, users can now reach out to businesses with any query, directly on WhatsApp, so businesses can immediately respond and offer support.

Freshworks recently launched Proximity, a set of features for Freshchat, their modern messaging software to bring businesses closer to users. The integration with the WhatsApp Business solution further fulfills this promise while giving businesses the power to manage conversations at scale. Responses can be text, images, GIFs, attachments or even canned responses.

The Freshchat dashboard provides separate insights on WhatsApp conversations, like chat volume and productivity within the WhatsApp channel. The integration is already available in four continents leveraged by support and sales functions across verticals like e-commerce, media, travel, and finance.

“Users no longer have to jump through hoops to reach out to a business – all they have to do is flip out their mobile and engaging with their favorite brand is just a message away on WhatsApp,” says Girish Mathrubootham, CEO of Freshworks.

“Omnichannel customer engagement is becoming the imperative to providing great customer support. The integration with the enormously popular WhatsApp platform enables customers and prospects to get in touch with businesses instantly, offering support through this widely used medium of choice.”

Supr Daily, a direct to home dairy products delivery service in India, uses the Freshchat integration with the WhatsApp Business solution to broaden its customer support opportunities.

“Today’s customer wants a convenient way to reach out to brands. WhatsApp is a user-friendly way to communicate; as such, it’s also the easiest way for many of our customers to reach out to us.” says Tarkeshwar Singh, Senior Product Manager at Supr Daily.

“We actively promote WhatsApp as a medium to connect with us and we now see about half of our customers use it for support queries. The Freshworks integration made it possible for us to provide great quality and quick support to our customers, which is indispensable in our business.”

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