Deloitte, IBM Among Top 10 Proficient Outsourcing Companies

International Data Corporation (IDC) on Monday released a new MarketScape report profiling and ranking the leading vendors in the supply chain management business consulting services market.

A significant and key component of this evaluation is the inclusion of business consulting buyers' perceptions of both the key characteristics and the capabilities of these consulting providers.
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The report, IDC MarketScape: Worldwide Supply Chain Management Business Consulting Services 2014 Vendor Assessment evaluates the following ten vendors – Accenture, BCH, Capgemini, CSC, Deloitte, EY, IBM, KPMG, McKinsey, and PwC.

The IDC MarketScape methodology placed Deloitte, EY, IBM and PwC in the "Leaders" category.

"The use of consulting providers is critical to the successful supply chain transformation that we see in the marketplace, but there are as many examples of poor engagements as there are examples of good ones,"said Cushing Anderson, vice president, Business Consulting Services.‎

While the reasons for success or failure can be varied including dissatisfaction with the consulting provider's ability to deliver on value-creating innovation or to provide industry insights, and failures are not always laid at the feet of the consulting partner, the reality is that the consultant is expected to bring the necessary skills and experience to ensure that projects are successful.

"Based on the research contained in this document, we find that some consulting vendors are better able to produce meaningful results than others," Anderson added.