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DHL Says e-Commerce Could Account for 10% Africa’s Retail Sales by 2025

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As e-commerce continues to gain popularity across the African continent, more effort needs to be paid towards facilitating flawless delivery to customers.

This is further supported by the Global e-Commerce Logistics 2015 report which reveals that e-commerce logistics is rapidly changing to keep pace with this quickly evolving market.‎

This is according to Sumesh Rahavendra, head of Sales for DHL Express Sub Saharan Africa, who said that the delivery of goods purchased online is one of the most important elements to a customer’s e-tailing experience, and yet is often overlooked by retailers.
 
A recent report by McKinsey & Company revealed that e-commerce could account for 10% of retail sales in the African continent’s largest economies by 2025.

The birth of e-commerce is revolutionizing local logistics practices and physical distribution networks.
 
“Consumers are now able to access and purchase a range of products at a click of button, and are increasingly expecting immediate delivery, which makes logistics increasingly important. This in turn is driving retailers and logistics providers to seek new initiatives to provide better delivery offerings and competitive advantages, such as same-day delivery and flexible returns.”
 
DHL’s own Global E-Tailing 2025 study analyzed the role which e-commerce will play in consumers’ lives in the year 2025 and how it will influence consumerism, retail and logistics.

The study found that as online retail continues to gain popularity in both developed and emerging markets, logistics companies are set to play a key role in providing vital supply chain management solutions that are able to evolve with consumers’ changing shopping habits.
 
“With e-commerce quickly gaining traction in the continent, many companies are still determining what this boom will mean for their distribution network infrastructures. When e-commerce first entered the market, it was more about the convenience of ordering a product from home, and then waiting for the package to be delivered to your doorstop. Delivery times were a couple of days or even weeks.

“Today, the growing middle class across the continent want a greater variety of products and services within shorter delivery periods. Delivery time frames are now measured within minutes and hours and need to take place at a convenient time and location, dictated by the consumer.”
 
“E-commerce is also a saving grace for consumers in outlying areas, who would traditionally have had difficulty accessing brick and mortar stores. International and domestic e-tailers now offer door-to-door delivery of a wide variety of high quality products.”
 
“E-tailers should therefore select a reliable and reputable logistics provider, as they are ultimately an extension of their own business, and an important touch point that end consumers have direct contact with towards the end of the transaction stage. Competition in the e-commerce industry is fierce so it is the importance to delight customers with every transaction to encourage repeat business,” concluded Rahavendra.
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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Study Reveals 7% of Industrial Organizations Tackle Vulnerabilities Only When Necessary

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A study titled “Securing OT with Purpose-built Solutions” conducted by Kaspersky in collaboration with VDC Research, illuminates the shifting landscape of cybersecurity within the industrial sector.

Focusing on key industries such as energy, utilities, manufacturing and transportation, this research surveyed over 250 decision-makers to unveil vital trends and challenges faced in fortifying industrial environments against cyber threats.

A strong cybersecurity strategy begins with complete visibility into an organisation’s assets, allowing leaders to understand what assets need protection and assess the highest risk areas. In environments where IT and OT (Operational Technology) systems converge, this demands more than just a comprehensive asset inventory.

Organisations must implement a risk assessment methodology that is aligned with their operational realities – by establishing a clear asset baseline, organisations can engage in meaningful risk assessments that address both corporate risk criteria and the potential physical and cyber consequences of vulnerabilities.

Recent survey findings reveal a concerning trend: a significant number of organisations are not engaging in regular penetration testing or vulnerability assessments.

Only 27.1% of respondents perform these critical evaluations on a monthly basis, while the majority—48.4%—conduct assessments every few months. Alarmingly, 16.7% do so only once or twice a year, and 7.4% address vulnerabilities solely as needed. This inconsistent approach can leave organisations vulnerable as they navigate an increasingly complex threat landscape.

Every software platform is inherently vulnerable to bugs, insecure code, and other weaknesses that malicious actors can exploit to compromise IT environments. For industrial companies, effective patch management is therefore crucial to mitigate these risks.

However, studies reveal that many organisations encounter significant challenges in this area, often struggling to allocate the necessary time to pause operations for critical updates.

Disturbingly, many organisations patch their OT systems only every few months or even longer, significantly heightening their risk exposure. Specifically, 31.4% apply patches monthly, while 46.9% do so every few months, and 12.4% update only once or twice a year.

These challenges in maintaining effective patch management are exacerbated in OT environments, where limited device visibility, inconsistent vendor patch availability, specialised expertise requirements and regulatory compliance add layers of complexity to the cybersecurity landscape.

As IT and OT systems increasingly converge, there is a pressing need to harmonise these traditionally disparate systems, which have often relied on proprietary technologies rather than open standards.

The challenge is further intensified by the rapid proliferation of Internet of Things (IoT) devices—ranging from cameras and smart sensors for asset tracking and health monitoring to advanced climate control systems. This explosion of connected devices broadens the attack surface for industrial organisations, underscoring the urgent need for robust cybersecurity measures.

For industrial customers, Kaspersky provides a unique ecosystem that seamlessly integrates specialised OT-grade technologies, expert knowledge and invaluable expertise. Kaspersky Industrial Cybersecurity (KICS), a native XDR platform for critical infrastructure, is the cornerstone of this OT ecosystem, that offers centralised asset inventory, risk management and audit, and enables security scalability across diverse, distributed infrastructure via a single platform.

Additionally, Kaspersky recommends that industrial organisations adopt the Secure by Design ideology when deploying new OT devices or systems.

“At Kaspersky, we bring the Secure-by-Design concept to life through our Cyber Immunity approach. This means building products that are resilient by architecture — able to withstand attacks, even those exploiting unknown vulnerabilities.

Unlike traditional systems, Cyber Immune products don’t rely on constant patching or external security layers. As a result, our clients benefit from stronger protection, simplified maintenance and a lower total cost of ownership — without compromising on security,” says Dmitry Lukiyan, Head of KasperskyOS Business Unit.

With Cyber Immune products based on KasperskyOS, organisations can enhance their systems’ resilience with minimal additional cybersecurity costs, thereby reducing overall cybersecurity expenses in the long term.

 


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NITDA, NCFRMI Forge Strategic Alliance for Inclusive Digital Transformation of Displaced Nigerians

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Kashifu Inuwa, the Director General of the National Information Technology Development Agency (NITDA), has reaffirmed the agency’s commitment to advancing inclusive digital transformation, particularly among Nigeria’s displaced population.

He made this known during a strategic engagement with the leadership of the National Commission for Refugees, Migrants, and Internally Displaced Persons (NCFRMI) at NITDA’s Corporate Headquarters in Abuja.

Inuwa highlighted the productive partnership NITDA and NCFRMI have cultivated over the years through staff training and ICT support. He announced plans to “reactivate and scale up this collaboration by supplying new IT equipment and introducing customised digital literacy programmes in resettlement cities.” This initiative aligns with NITDA’s Strategic Roadmap and Action Plan (SRAP 2024–2027), which aims to achieve 70% digital literacy nationwide by 2027, a central pillar of the Federal Government’s digital economy agenda.

Outlining NITDA’s renewed efforts include several key strategies: Establishing community-based digital learning centres with shared devices; Deploying trained National Youth Service Corps (NYSC) members to deliver ICT training in resettlement camps; and Providing ICT infrastructure tailored to the unique needs of each community.

Inuwa also revealed that NITDA is partnering with an international organisation to deploy innovative tech hubs within Internally Displaced Persons (IDP) camps across the Federal Capital Territory.

He emphasised the need for a formalised workstream between both agencies to conduct joint needs assessments in resettlement cities and camps, design and deliver customised interventions for each community, and develop a scalable, replicable model for nationwide adoption. This collaboration, Inuwa reiterated, is crucial for scaling impact and reaching more Nigerians in need, aligning with President Bola Tinubu’s Renewed Hope Agenda.

Hon. Tijani Aliyu Ahmed, Federal Commissioner of NCFRMI, commended NITDA’s leadership in driving national development. He noted that Nigeria currently hosts over 6.1 million internally displaced persons due to insecurity, insurgency, and natural disasters, with over 125,000 Nigerians also seeking refuge in neighboring countries. While the Federal Government is addressing these challenges, deeper partnerships are essential to empower vulnerable populations.

Commissioner Ahmed stressed that the partnership extends beyond digital tools, aiming to restore dignity and opportunity. He added that strengthening host communities by improving access to clean water, rehabilitated schools, and healthcare services is also a goal.

Resettlement cities have already been developed in Kano, Borno, Zamfara, Katsina, and Daura, with a new site in Keffi, Nasarawa State, housing over 40 households. These centers provide homes, healthcare facilities, markets, schools, vocational training hubs, and agricultural land to empower displaced persons to rebuild their lives.

“Digital literacy is now a vital component of empowerment. With initiatives like JAMB’s shift to Computer-Based Testing, we must ensure that displaced children and youth acquire the ICT skills needed to thrive in today’s world. “We are fully committed to working with NITDA to ensure no Nigerian child is left behind.”

 


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NASRDA, Galaxy Space Firm Sign MoU on Satellite Connectivity

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National Space Research and Development Agency (NASRDA) has signed a Memorandum of Understanding (MoU)  with Galaxy Space, Chinese LEO satellite player,  to deploy direct‑to‑device (D2D) satellite services nationwide by the end of this year.

NASRDA, Galaxy Space Firm Sign MoU on Satellite Connectivity

According to media reports, Galaxy Space will integrate its LEO satellite constellation into Nigeria’s telecom grid, which will allow existing smartphones and laptops to link directly to the satellites.

The MoU also covers technology‑transfer programmes, joint R&D labs and the co‑production of a CubeSat by Nigerian engineers.

Apart from the benefit of enabling mobile coverage outside of terrestrial network range,  Dr Matthew Adepoju, director- general, NASRDA, said the deal with GalaxySpace would enable Nigeria to build up its domestic space technology sector.

“It is no longer acceptable that we must import every single device we need,” he told the News Agency of Nigera. “The time has come for us to produce our own technologies here at home.”

GalaxySpace, which designs and manufactures its own LEO satellites, currently has a test constellation of seven LEO satellites in orbit, and has said its “Mini-Spider” constellation will eventually comprise up to 1,000 satellites.

GalaxySpace said  it has also signed multi-tier partnerships in Thailand, the United Arab Emirates, Saudi Arabia, Indonesia, and Malaysia.

Last year, it also signed a deal with Hong Kong carrier PCCW Global to integrate its LEOsat connectivity with PCCW’s worldwide network, giving it access to over 3,000 cities across the Americas, Europe, Africa, the Middle East and Asia-Pacific.


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