E-Business
Digital Infrastructure in Africa to Witness Boost Post Pandemic – Coker
COVID-19 pandemic has opened doors to new ways of communications in the face of lockdown of cities. As a result organisations have embrace working remotely which before now were used by few. Today, workplace software providers such as Microsoft, Google and Zoom witness increased demand for their work-from-home services.
According to Microsoft’s Work Trend Index, Microsoft Teams reached a new daily record of 2.7 billion minutes of use in one day, representing a 200% increase from 900 million minutes on 16 March.
Against this backdrop that Ayotunde Coker, managing director, Rack Centre, a data centre service provider explores the lockdown situation and the benefits it provides for the growth technology infrastructure in Nigeria and Africa as a whole.
Looking at how the world will look like post-COVID-19, Coker said: “One thing is clear, global technology has shown the capacity to be elastic and to scale.
“Working from home will be more accepted. But I don’t think it is just going to be working from home. There is something I call Semi-flex office locations. Imagine someone traveling from Agege to a contact centre somewhere on the Island which is about three hours traveling (due to traffic situations), you will find semi-flex office locations about half an hour into the journey and walk in, put your laptop down and with your headphone you connect to the contact centre and perform some routine due to the exigencies of your assignment. So, you are kind of working from home but from a semi-flex location.”
He said that outsourcing will ensure business sustenance. “Over the years we have been explaining to companies the need to focus on their core-business areas and outsource the none-core areas. Lessons learnt now will reinforce and deliver that value.
“EduTech will gain momentum. Children are working and studying at home now because they have been sent home due to COVID-19. What they require now is the data to follow their lectures online. Universities in the UK and US have been doing this for ages.
“In-country, we have the National Open University of Nigeria (NOUN) where most of the courses are online. So, we are going to see a change in the way we interact with our educational institutions.
On healthcare technologies, Coker said it will receive massive attention. “We now have high quality video augmented reality interaction with experts anywhere in the world; remote key control non-intrusive technologies are now being done by interaction through technology with our doctors in Nigeria.
“Quick consultation of experts will become normal; you can consult with all your patients before you travel to a place. So, by the time you see the patients they have been pre-consulted. This will save significant amount in health tourism.
“We are moving to an era where digital conferencing becomes normal; you don’t have to travel thousands of miles to attend a conference. You start to use augmented reality (AR) for you to virtual visit a stand of a company and interact.
“Docusign digital and blockchain technology will reach a new level of acceptability and use where contracts, agreements, real estate businesses, etc., will be enabled through technology.
“Internet Exchange volume will grow significantly and the world will become more digitally connected on the information super-highway.
“Data centre and technologies will now move to the Edge because businesses will not tolerate latency; the volume of data will be such that you will have to be on the Edge to get closer to the point of use.
“One of the things we have been doing is ensuring that customers with us continue to operate and I am glad that we are able to ensure that. Secondly, we are moving and doing our bit of making sure that Nigeria and our location is supporting the digital technology for West Africa. It is certainly a leading point for digital infrastructure in Africa.”
According to him, “global supply chain will change and it is a benefit for Africa. Most countries will embrace changes; enabling digital process and key changes that support ease-of-doing business. We have a good geo-physical location. For us it is not just going digital but how we optimize how we plug in to the global supply chain. And I think it is a great opportunity for us to embrace”.
He noted that it will be interesting to see how the new normal changes how we bring the information super-highway to the good old super-highway. “How we optimize relationship of the new technology with the established technologies, because we have to strike a good balance. And I believe that the balance we strike will be much more optimal in the way we drive things forward.
Speaking on the operations of his firm, Coker disclosed that Rack Centre had since doubled its capacity and had put infrastructure in place that would help organizations host their data locally to have access to their data from a remote location, without physically appearing at the data centre, a situation, he said, would boost efficiency and reduce costs of operation.
He said the innovation from Rack Centre has helped it to engage and have connections to over 35 of its major carriers and Internet Service Providers (ISPs) in Nigeria, Tier 1 networks, pan African international carriers, and direct connection to all five undersea cables serving the South Atlantic Coast of Africa, and that every country on the Atlantic coast of Africa is directly connected to Rack Centre. He claimed that despite the lockdown, Rack Centre business is still up and running.
E-Business
NITDA DG Harps on the Role of Innovation in Nigeria’s Sustainable Development
Kashifu Inuwa CCIE, the Director General, National Information Technology Development Agency (NITDA), has reiterated the critical role of innovation in driving Nigeria’s sustainable development, economic diversification, and global competitiveness.
Inuwa made this remark while delivering a keynote address at the 8th Annual Research Fair and Exhibition of Nasarawa State University, Keffi (NSUK), where he called on academia, industry leaders, and policymakers to embrace disruptive transformational innovation as a tool for addressing the nation’s challenges and unlocking its immense potential.
Speaking on the theme, “Disruptive Transformational Innovation; Shaping the Future,” Inuwa commended NSUK for organising an event that aligns with Nigeria’s pursuit of growth through knowledge-driven solutions.
Inuwa who was represented by the Deputy Director, eGovernment and Digital Economy Development Department, Engr Ya’u Garba, applauded the university’s increasing focus on transformation, noting that such initiatives reflect an understanding of the need for impactful innovations to address real-world issues.
Inuwa emphasised that while inventions remain a cornerstone of academic inquiry, their significance lies in their ability to move beyond theoretical exploration to become practical innovations. These innovations, he explained, have the power to reshape industries, tackle societal challenges, and accelerate national progress.
He urged institutions to prioritise creativity and bold thinking, ensuring that research outputs translate into tangible benefits for society.
Explaining the concept of disruptive transformational innovation, Inuwa described it as a profound force capable of altering established systems, processes, and products in ways that redefine societal functions. Unlike incremental innovations, which focus on improving existing frameworks, disruptive innovations introduce entirely new paradigms, addressing challenges in groundbreaking and previously unimaginable ways.
He cited historical examples such as the Printing Press, the Steam Engine, and Electricity, which have significantly transformed human existence and set the foundation for modern development.
Inuwa pointed out that Nigeria’s abundant human and natural resources present a unique opportunity to harness innovation for sustainable development. He called for a collaborative approach involving academia, industries, and government to build an environment that nurtures creativity, supports bold investments, and encourages inclusive growth. Such an ecosystem, he said, is vital for fostering homegrown innovations that can propel Nigeria to the forefront of global technological and economic advancements.
He further highlighted NITDA’s dedication to fostering innovation through various initiatives, including the National Adopted Village for Smart Agriculture (NAVSA) to digitally transform the agricultural sector, the National Blockchain Adoption Strategy to enhance digital trust and transparency, and the National Artificial Intelligence Strategy aimed at building a robust AI ecosystem in the country, among other impactful projects, which are part of the Federal Government broader strategy to position Nigeria as a leader in the global knowledge economy.
Inuwa also urged NSUK to deepen its commitment to innovation by establishing hubs that support facility-led startups, fostering collaborations with industry stakeholders, and equipping students with essential technological skills. He noted that such efforts would not only empower the university community but also contribute significantly to national development.
Inuwa expressed confidence in Nigeria’s ability to not only adopt global innovations but also create groundbreaking solutions that could influence the trajectory of Africa and the world.
He called on all stakeholders in the country to embrace the transformative power of innovation in order to drive sustainable development, economic diversification, and global relevance.
E-Business
Data Commission, NAICOM Partner to Safeguard Data in Insurance Industry
Nigerian Data Protection Commission (NDPC) and National Insurance Commission (NAICOM) have signed a Memorandum of Understanding (MoU) to protect data pilfering in the insurance industry.
The agreement was finalised on Friday and aims to address critical concerns around data privacy and ensure that the insurance sector complies with global best practices in data management.
Some of the objectives of a MoU include training and capacity building to enhance awareness and skills in data protection, setting up specialized clinics to address data protection concerns and provide guidance; conducting compliance activities by regularly, monitoring and enforcing compliance with data protection regulations and educating insurance companies on the importance of data protection and the benefits of adhering to best practices.
Mr Olusegun Ayo Omosehin, commissioner for Insurance/ chief executive officer, NAICOM, said, “The collaboration marks a significant milestone in safeguarding the personal data of insurance policyholders and promoting trust in the insurance sector”.
To ensure the effective implementation of the Memorandum of Understanding (MoU), an Implementation Committee will be established.
This committee will comprise representatives from the 2 agencies, as well as other key industry associations, including the Nigerian Insurers Association (NIA) and the Nigerian Council of Registered Insurance Brokers (NCRIB).
The committee’s primary responsibility will be to monitor progress, provide guidance, and facilitate collaboration among stakeholders to guarantee the successful execution of the MoU.
Officials from both NAICOM and NDPC have expressed confidence in the partnership’s potential to strengthen data privacy frameworks within the insurance sector.
They noted that the initiative would boost public confidence, enhance compliance, and position the sector for greater innovation and credibility.
This collaboration is expected to pave the way for a more secure and trustworthy insurance landscape in Nigeria, ensuring the protection of personal data while fostering the industry’s growth.
E-Business
NDPC to Begin Prosecution of Data Privacy Offenders from 2025
Nigeria Data Protection Commission (NDPC) will start prosecuting data privacy offenders from the beginning of 2025, according to Babatunde Bamigboye, head of the Legal Enforcement and Regulation Department of the commission.
This move is part of its efforts to enforce regulations and promote responsible data handling in Nigeria.
Bamigboye, disclosed this during a one-day cybersecurity awareness campaign with the theme “Utilising AI-Powered Services for Proactive Cybersecurity” in Abuja.
The event was organised by SOPHOS UK in collaboration with SPOKES Network and Net-Trix Solutions to foster networking with industry experts on how AI is shaping the future of cybersecurity.
Bamigboye explained that, due to the significant implications of data privacy breaches in Nigeria, the commission has embarked on awareness programmes to educate individuals on their data protection rights and inform data processors and controllers of their obligations.
To this end, he announced that beginning next year, the commission would prosecute any data controllers or processors found in breach of the law.
“At this moment, we have investigated quite a number of cases, and in terms of prosecution—as you know, as a lawyer, this means going to court—but we haven’t taken any matters to court yet.
“This is the formative stage; we understand the implications for the country as a whole. And usually, when you talk about prosecution, it also involves some criminal activities. So, at this moment, our focus has been on creating awareness.
“But from next year, we will step up enforcement in this area. What we have done so far is to take remedial actions against certain data controllers and processors who defaulted under the Act,” he noted.
He assured investors that Nigeria’s cyberspace is secure for digital transactions.
“Nigerian cyberspace is safe; otherwise, we wouldn’t be experiencing the smooth flow of digital transactions in Nigeria. It is safe but not without threats, and we are doing our best as a country to combat these threats.”
Christopher Odutola, a sales engineer at SOPHOS UK, noted in his presentation that 100% cybersecurity cannot be guaranteed, hence the need for proactive measures.
“A lot of people will come to you and say, ‘We can give you 99.9% or 100% cybersecurity.’ It’s not true.
“Nobody can provide 100% security anywhere in the world. What they can do, as I mentioned earlier, is reduce the risk for you. However, determining the extent of risk reduction is difficult.
“It’s impossible to eliminate 100% of risks anywhere in the world. What we provide is what we call a cybersecurity breach protection warranty. This warranty covers incidents such as data breaches or ransomware attacks. For instance, if you lose your files while we manage your SOC as a service, we will reimburse up to one million dollars in response costs.”
Odutola further stressed the importance of organisations reducing cyber threat risks to secure cyberspace.
“There are risks to businesses, risks from downtime, attackers, scammers, and the rest, trying to infiltrate networks.
“The risk is always high. As cybersecurity professionals, we are doing as much as possible to reduce these risks.
“The various security controls we implement—antivirus software, firewalls, email security, cloud security, network security, and others—are aimed at reducing risks. We must focus on minimising risks. For instance, we currently see risks originating from third-party suppliers and vendors.”
According to him, “We have a process called risk assessment, which helps to evaluate vendors to ensure they do not introduce risks into our environment. This is why these security controls are crucial.
“We have them in place. It’s equally important to involve senior management in the discussion, as this is often where the gap lies. Unfortunately, cybersecurity is often perceived as a cost centre.”
Harrison Oloye, chief executive officer (CEO) of Net-Trix Solutions, said the event aimed to raise awareness about cyber threats and equip users to manage potential attacks.
“What we did, as Net-Trix Solutions Limited in conjunction with Spokes Network, is to create awareness and educate the public and private sectors on how to use Artificial Intelligence (AI) to combat cyber threats.”
Speaking further on achievements in creating awareness, he said: “As part of our Corporate Social Responsibility (CSR), we educate and train as many people as possible on the dangers of cyber threats and cyber-related crimes.”
Ms. Sifon Ufot, head of Business at SPOKES Network, emphasised the need to take proactive measures against cyber threats.
“We need to stay cyber-safe because hackers working behind the scenes are not joking—they work 24/7. For us, staying proactive is essential. With the help of AI, we can stay proactive; it provides information beforehand and even prevents some attacks from reaching us.”
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