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Dual Sim Phones, Others Hobble MNP

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Mobile number portability (MNP) arrived with pomp and ceremony a fortnight ago; but the growth has been hobbled by undecided Nigerians who already carry multiple mobile devices, Nigeria CommunicationsWeek can now report.

Critics said the Nigerian Communications Commission (NCC) inadvertently took the steam off MNP by introducing the scheme when most Nigerians have already “ported” with their dual  Sim phones.

In essence, MNP arrived too late in the day despite the clamour since 2004 when quality of service provisioning begun to deteriorate.

Eugene Juwah, executive vice chairman, NCC, however said that MNP has been identified as one of such services that could further deepen the competition in the telecommunications market.

But today, apart from the frenzy generated by Hafiz Oyetoro alias Saka, the celebrity actor’s migration from Etisalat to MTN network, most Nigerians are indifferent to the scheme.

“Why will I need to switch my network operator when I have a phone that have dual Sim cards-MTN and Globacom, I will make calls with any one that works” Uwen Ekanem, a subscriber said.

Mobile number portability is a new service offered by all mobile service providers that allows a subscriber to switch over to another service provider while retaining his existing mobile phone number.

Nigeria CommunicationsWeek gathered that despite the huge budgetary allocation for awareness of the new scheme, most telecom subscribers are not aware of the workings of the MNP.

Adenike Laguda, a petty trader asked “what is mobile number portability? I don’t think I will change my MTN”

Also, issues around waiting time to change network service provider has served to exacerbate the sore-footed approach to mobile number portability.

Uche Omwudiwe, chief operating officer, Interconnect Clearing House,  (the middle service provider for switches) explained that subscribers will have to obtain forms from the intending operator to migrate to and send SMS to a short code 3232 and will get a confirming or denying port response within 48 hours.

Nigeria CommunicationsWeek gathered that if a subscriber wishes to re-migrate to his original or any other network, such customer has to stay for 90 days on the newly migrated operator before moving again.  This process that will take 48 hours he stated could be completed within 10 minutes.

This means that any subscriber who experiences poor service quality on the new network, shortly after porting, will have to endure the challenges of the network and complete the 90 days period before porting out.

To many Nigerians this is not unacceptable.

“It is like going from frying pan to fire, to me, NCC should not have bothered with the introduction of MNP” Chuks Arubalueze,  a lawyer said.

Elsewhere, some subscribers are reluctant after learning that they have to lose all existing data on the old Sim card when moving from one operator to another.

Arubalueze said that “the simple thing would have been for new operator to provide data backup for the new subscribers to encourage them to stay. I don’t think I will like to lose my data just to move to another network”

But Juwah, EVC of NCC said the benefits far outweigh the shortcomings adding that “customers will no longer need to worry trying to memorise new numbers, making changes on their business cards, letter heads, billboard advertisements etc whenever they need to change their service providers.”

Nodding in agreement, Mr. Segun Ogunsanya, chief executive officer, Airtel Nigeria said the scheme is a quality driven initiative and operators survival instinct which will lessen the regulatory burden of the NCC.

 He said, “The NCC can now focus on other areas of regulation that will make investment in the telecoms sector to thrive.”

Brett Ghosen, chief executive officer, MTN Nigeria, described it “another revolution” in the history of Nigeria telecoms sector which shows that the sector is a driven by innovations to give customers choice.

Muhammad Jameel, chief operating officer (COO) of Globacom, said that initiative as “a game changer” in the Nigerian telecommunications sector.


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Airtel Directors Win Honours @ CIO Awards

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Airtel Nigeria’s leadership team has demonstrated outstanding excellence in innovation and technology as two of its directors were honoured with three prestigious awards at the 5th edition of the CIO & C-Suite Awards, held on Saturday, 30th November 2024, at the Civic Centre, Victoria Island, Lagos.

The annual awards, organized by CIO Club Africa, celebrates outstanding achievements in technology and innovation leadership across 11 African nations, recognizing individuals and organizations shaping the future of the tech industry.

During the event, Harmanpreet Dhillon, Chief Technology Officer, Airtel Nigeria was recognised as Overall Tech Champion of the Year and also received the Gold Award as an Innovative Leader in the Telecommunications Sector. Also, the Director of Information and Technology, Airtel Nigeria, Kemi Ariyo, was recognized with the Silver Award as an Innovative  Leader in the same category, highlighting her significant contributions to the sector.

While expressing his gratitude for the recognition, Mr. Harmanpreet Dhillon dedicating the awards to the efforts of the Airtel team.

“At Airtel, we are fully committed to continuous innovation and excellence and I must say this is a reflection of the relentless efforts and dedication of the entire Airtel Nigeria team. These awards inspire us to continue breaking barriers and achieving excellence through innovative technology,” he said.

The event brought together technology leaders, including Chief Technology Officers (CTOs), Chief Information Officers (CIOs), tech visionaries, security experts, and innovation pioneers who share a united goal of shaping the future of technology and driving transformative progress across industries.

In her remarks at the event, Kemi Ariyo also emphasised the importance of professional honours in encouraging innovation across the industry, stating, “Awards like these are a motivation to keep contributing meaningfully to the industry and to push the boundaries of what is possible in technology and telecommunications.”

These achievements reflect the brand’s commitment to excellence, innovation, and setting new benchmarks in the telecommunications industry.


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SAIL Fellowship: Teachers Reflect on Classroom Transformations with MTN Foundation

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MTN Foundation in partnership with the Senator Abiru Innovation Lab (SAIL) Teachers Fellowship Programme is a groundbreaking initiative aimed at equipping teachers with innovative tools, methodologies, and digital resources to make classrooms more engaging and productive. Designed to improve the quality of education in Nigeria, the program drew over 6,000 applicants, of which a select group of outstanding teachers emerged as top performers.

Four exceptional teachers, Manasseh Mbah Bagayang, Susan Adeshola, Asmau Adamu Yakubu, and Brian Anthony shared their transformative experiences as participants in the fellowship, offering insights into how the program has revolutionised their classrooms and renewed their passion for teaching.

Manasseh Mbah, a chemistry teacher from Government Basic Education School in Bugai, Kaduna State, reflected on his unexpected journey into teaching. With a degree in chemical engineering, his path to education began out of necessity when he couldn’t find a job in his field. “Before the program, my knowledge of teaching was limited,” he confessed.

The fellowship introduced him to inquiry-based learning (IBL), a methodology that transforms classrooms into spaces of curiosity and critical thinking. “IBL is student-centered. It encourages the use of questions to pique students’ interest and develop their critical thinking abilities,” Manasseh explained.

Applying these methods, he saw a dramatic change in his classroom dynamics. “Before, students were uninterested, some even sleeping in class. Now, they’re curious and eager to learn,” he said.

Even in the face of challenges like limited access to electricity and the internet in rural areas, Manasseh has remained resourceful, using digital tools and interactive teaching strategies to inspire his students.

Susan Adeshola, a primary school teacher in Lagos, described the fellowship as a lifeline for innovation in resource-strapped environments. “Lagos State uses a cohesive teaching method, but my school lacked essential tools like projectors. So, I improvised… “The participation was overwhelming. Even the shyest students were asking questions and engaging,” she said, recounting how she created visual aids from downloaded images and cardboard to teach her students.

The results were astounding. One standout moment came when supervisors unexpectedly visited her class. Leveraging the inquiry-based approach she had learned, Susan captivated both her students and the observers, earning praise for her innovative teaching methods.

Her hope is for the Lagos State government to adopt these strategies more broadly. “If facilities are provided and more teachers are trained, classrooms will transform. Children will love coming to school because learning will be fun,” she affirmed.

Asmau Adamu Yakubu, a biochemistry graduate turned teacher from Kaduna State, described her classroom transformation as nothing short of revolutionary. “Before, students were bored and disengaged. But after implementing IBL, they became curious, attentive, and eager to participate,” she said.

Asmau emphasized the importance of relating lessons to students’ immediate environments, a core principle of IBL. “When students see the connection between what they’re learning and their everyday lives, it sticks,” she noted.

Her vision for the future is ambitious; merging IBL with technological innovation to bridge the gap between underprivileged students and modern education. “Imagine rural students exposed to laptops and digital tools. It would ignite their thirst for knowledge,” she said passionately.

Brian Anthony from Ondo State has always seen teaching as a noble and fulfilling profession. “I love to impact lives. Teaching is my way of sharing knowledge and shaping the future,” he said.

Through the fellowship, Brian discovered new ways to enhance his teaching. “The program taught me the value of self-development. As a teacher, you must keep learning to stay relevant,” he explained. His favourite takeaway was the power of combining IBL with digital tools to make lessons more engaging and memorable.

Brian’s classroom has become a place where students actively participate and think critically. “It’s amazing to see students remember concepts long after the lesson because they were engaged and involved,” he said.

The stories of these teachers reflect the profound impact of the SAIL Teachers Fellowship Programme. By equipping educators with innovative methodologies and digital resources, the foundation is reigniting a passion for teaching among participants.

As all graduating teachers continue to implement what they’ve learned, their hope is for broader adoption of inquiry-based learning and digital innovation across Nigeria. With programs like SAIL, the future of education in Nigeria looks brighter, promising a generation of students eager to learn and equipped to thrive in an increasingly digital world.


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NITDA Commends Google, X, Microsoft, and TikTok for Compliance

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National Information Technology Development Agency (NITDA) has commended Google, X, Microsoft, and TikTok for their compliance with the Code of Practice for Interactive Computer Service Platforms/Internet Intermediaries.

The Code which was issued jointly by the Nigerian Communications Commission (NCC), National Broadcasting Commission (NBC), and NITDA outlines clear guidelines for promoting online safety and managing harmful content.

The 2023 compliance report provides valuable insight into the platforms efforts to address user safety concerns in line with the Code of Practice and the platforms’ community guidelines.

The highlight of the overall statistics across all the platforms includes the following:

1. Four million, one hundred and twenty-five thousand, two hundred and eighty-three (4,125,283) registered complaints.

2. Sixty-five million, eight hundred and fifty-three thousand, five hundred and eighty-one (65,853,581) content takedown.

3. Three hundred and seventy-nine thousand, four hundred and thirty-three (379,433) removed and re-uploaded content following an appeal by users.

4. Twelve million, ninety-nine thousand, six hundred and thirty-three (12,099,633) closed and deactivated accounts.

NITDA acknowledges the positive impact of these efforts by the platforms’ in fostering a safer and responsible digital environment for Nigerians and non-Nigerians in Nigeria. `

Furthermore, data from the Federal Inland Revenue Service (FIRS) and the National Bureau of Statistics (NBS) reveal that foreign digital companies, including interactive computer service platforms and internet intermediaries (such as social media platforms) operating in Nigeria contributed over N2.55 trillion (approximately $1.5 billion) in taxes in H1 2024.

This significant increase in revenue underscores the role of robust regulatory frameworks in shaping compliance and driving revenue growth in the digital economy.

While commending the progress made, NITDA emphasises the need for continued collaboration and innovation to address emerging challenges and ensure a safer and more responsible digital space.

The agency remains committed to working with stakeholders to strengthen and enhance user safety measures, digital literacy, trust and transparency.


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