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E-Business

E-commerce App Marketers Spent $6.1B on User Acquisition Worldwide – Report

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AppsFlyer, the global marketing measurement leader, has released the 2022 edition of its State of eCommerce App Marketing report.

Within the report, AppsFlyer outlines key global trends,guiding marketers in building a mobile-first experience that will drive engagement and sales for the upcoming holiday season.

Following the past few years of significant e-commerce growth resulting from the Covid-19 pandemic, e-commerce in general and app marketing, in particular, have entered into a natural slowdown.

In 2022, e-commerce is no longer attracting the same volume of new users, and rising prices are starting to take their toll on marketing budgets and planning.

Heading into the holiday season marked by an economic downturn, supply disruptions, and continuing privacy changes and data restrictions, efficiency should be at the forefront of marketers’ minds.

On the continent, there was a general increase of 54% in e-commerce apps between January 2021 and July 2022. Unsurprisingly, the peak time for in-app purchases fell naturally during the Q4 holiday season, particularly in November.

Regarding organic vs non-organic installs, shopping apps slowly saw their share of non-organic installs fall on Android in South Africa, perhaps a sign that marketers are spending less. In January 2021, non-organic installs made up two-thirds of an app’s total installs. Approximately a year and a half later, in July 2022, this fell to 57%.

In Nigeria, however, the opposite trend was recorded, with non-organic installs making up the vast majority of an app’s total installs – likely to do with lower cost-per-install (CPI), which has increased over time. In January 2021, non-organic installs made up 64% of an app’s total installs, whereas in July 2022, this was 79%.

Commenting on the release of the report Shani Rosenfelder, Director of Market Insights at AppsFlyer, shared. “The likelihood of a downward trend for e-commerce apps is not the end for marketers, as November is annually the best month for installs and sales across most markets with the likes of Black Friday.

“This year, especially, consumers might still have an appetite for spending in the holiday season thanks to the addition of the World Cup. For this reason, apps should focus on remarketing to retain the users they did pick up over the past few years and publishers need to make the most of their owned media channels.”

Additional Key Insights from the report globally and for the continent include: 

  • E-commerce app marketers spent $6.1 Billion on user acquisition. Still, global ad spending nosedived over – 50% Year-over-Year (YoY) due to rising iOS media cost, post-Covid relative return to normalcy, and other macroeconomic conditions. Globally, app installs ad spending among e-commerce apps took a significant hit due to rising and volatile CPI, with a 55% YoY drop in Android in January, and a similarly steep 53% dive for iOS.
  • Globally, thirty-day retention on Android declined 13% as mobile users continued to explore new apps and services. Meanwhile, iOS dropped 5% while reporting better overall retention than Android users, keeping with historical trends.
  • Regarding app overall installs on the continent – South Africa saw total e-commerce installs on Android grow 16% from H1 2021 to H1 2022. On iOS, they grew 12%.
  • In Nigeria, total e-commerce installs on Android dropped 28% from H1 2021 to H1 2022. On iOS, they dropped 18%.
  • In Kenya, total e-commerce installs on Android dropped 15% from H1 2021 to H1 2022.

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E-Business

Equinix Launches LG2.3 Data Centre in Nigeria

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Equinix officials at the launch
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Equinix, global digital infrastructure company, has launched a cutting-edge LG2.3 data centre in Lagos aimed at fueling Nigeria’s booming tech scene.

Equinix Launches LG2.3 Data Centre in Nigeria

Equinix officials at the launch

The data centre is designed to provide businesses with secure, reliable, and high-performance colocation and interconnection services, crucial for supporting the increasing demand for digital services across the region.

Nestled in the bustling Lekki Free Zone, LG2.3 is packed with the latest tech, offering businesses the secure and lightning-fast connections they crave. Think of it as the engine room for Nigeria’s online world, designed to handle the explosive growth of digital services.

The launch featured Bruce Owen, president, Equinix’s EMEA, who cut the ribbon to open the data centre.

“Nigeria is our focus,” Owen declared, emphasizing Equinix’s dedication to powering the nation’s digital growth. “The energy here is incredible, and we’re excited to be part of it.”

On his part, Wole Abu, managing director, Equinix’s West Africa, echoed this sentiment highlighting the increasing global demand for digital infrastructure.

“Africa is on the cusp of a digital explosion, and we’re here to support that growth,” he said.

Nigeria’s digital adoption is skyrocketing, driven by a young, tech-savvy population. Businesses are racing to embrace online platforms, and LG2.3 is perfectly positioned to meet their needs.

This investment is set to create a ripple effect, boosting the economy, creating jobs, and fostering innovation.

LG2.3 is set to be a beacon for Africa’s tech potential.

Equinix’s confidence in the continent aims to attract more global players, turning Africa into a digital powerhouse.

This data centre will act as a vital connection hub, empowering businesses to connect and collaborate, bridging the digital divide.

Equinix’s vision extends beyond Nigeria, with plans to expand across Africa.

strategic move reflects their commitment to building a connected and thriving digital ecosystem.

The success of LG2.3 is a testament to the power of public-private partnerships, with the Nigerian government playing a crucial role in attracting investment.

As Nigeria marches towards a digital future, Equinix’s LG2.3 data centre will be a key driver of progress. It’s a powerful symbol of Nigeria’s digital ambition and a catalyst for Africa’s tech revolution.

 

 


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Microsoft Marks 50th Anniversary with Major Copilot AI Update

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Microsoft is celebrating its 50th anniversary with a major leap forward into artificial intelligence, unveiling significant updates to its AI assistant, Copilot.

Microsoft Marks 50th Anniversary with Major Copilot AI Update

The announcement was made on April 4, 2025, at the company’s headquarters in Redmond, Washington, marking a milestone for both Microsoft and the AI industry.

As the tech giant celebrates its golden anniversary, the company is setting its sights firmly on the future, particularly with its AI-driven tools.

Microsoft’s Copilot, which has been integrated into various software tools across its ecosystem, has now received a significant upgrade.

The new features aim to make the Copilot assistant more intelligent, personalised, and proactive, which positions Microsoft as a serious competitor in the AI space against other industry leaders such as OpenAI’s ChatGPT and Anthropic’s Claude.

Mustafa Suleyman, head of Microsoft’s AI division, expressed the company’s ambition, saying, “We envision Copilot not just as an assistant, but as a long-term AI companion, one that can learn, adapt, and evolve alongside its users. This goes beyond just responding to commands; it’s about fostering relationships between users and their AI.”

The most notable update to Copilot is its new memory functionality. Now, the assistant can retain information such as preferences, previously used commands, and even personal context, making it more responsive and efficient in future interactions.

This means Copilot can, for example, anticipate a user’s needs based on past behaviours, from scheduling meetings to suggesting restaurants for a night out.

In addition to the memory features, Copilot’s new “Vision” capabilities extend the AI’s functionality across multiple platforms. Windows and mobile users will now be able to interact with Copilot using both the camera and on-screen elements.

This includes actions such as booking appointments, managing tasks, and even shopping online — all in a more interactive and seamless way.

 

Scott Guthrie, Microsoft’s Executive Vice President, shared his enthusiasm about the potential of these advancements, stating, “With these new capabilities, we’re not just reacting to AI’s capabilities — we’re shaping the future of how users interact with technology. AI can do so much more than just assist with tasks. It can enrich the human experience.”

The updated Copilot is designed to challenge industry competitors like ChatGPT and Claude, offering more personalised and context-aware interactions.

Microsoft has positioned its Copilot as a tool that not only assists users but builds a deeper, more intuitive relationship over time.

The company has also placed a strong emphasis on AI accessibility. With AI’s growing role in everyday tasks, Microsoft aims to make it easier for users to adopt and benefit from these technologies, regardless of their technological proficiency.

Despite past challenges, including legal disputes over privacy and AI ethics, Microsoft continues to push boundaries in the AI space. Guthrie remarked, “This is just the beginning. As we continue to innovate, we are reshaping how people work, interact, and live with technology.”

With Copilot’s advancements, the tech giant hopes to continue its legacy of innovation, making AI tools accessible and useful for people around the world.


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Report Suggests a Slash in Mobile App Usage By 2027 Due to AI Assistants

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By 2027 mobile app usage will decrease by 25 per cent due to AI assistants according to Gartner, Inc. Smartphone users will turn to AI assistants, such as Apple Intelligence, ChatGPT, Google Gemini, Meta AI, and others to replace apps for many functions.

In addition to the impact of AI assistants, apps will be consolidated across separate brands and companies, creating mobile app partnerships or consortiums to reach more users per app at scale and defray the cost of creation and maintenance.

“CMOs should begin scenario planning for the impacts of decreased mobile app usage,” said Emily Weiss, Senior Principal for the Gartner Marketing Practice.

“Brands with low app engagement and retention will likely be first impacted – this will be a positive development for brands that are not overly reliant on driving revenue via apps as app development costs will decrease.

Other brands may be severely impacted by the disintermediation of users turning to AI assistants for services. The loss of app users will also result in the loss of first-party data collection and the ability to reach fewer users via mobile push notifications,” Emily added.

By 2026, Over 1/3 of Web Content will be Created for the Purposes of Gen-AI Powered Search According to Gartner’s 2024 CMO Spend Survey of 395 respondents between February and March 2024, the average CMO allocated almost a quarter of their digital marketing budget to search.

Other than end users directly visiting a website, search currently drives more traffic to the average commercial enterprise website than any other referral source.

Given this, a loss of search driven traffic due to algorithmic shifts by major search engines would result in tangible, negative commercial impact to any organisation.

“CMOs will need to direct their teams to hire talent with a strong understanding of how GenAI, and broader AI influences, impacts the performance of their content in search algorithms,” said Weiss.

“It will be important to upskill the function by investing in search and content talent with AI skillsets. These associates will need to have familiarity with creating or optimising content to train and rank within evolving search algorithms,” she said.

By 2028 digital Mlmarketers will move 30 per cent of their paid social budget to support advertising and partnerships on subscription-based channels It is becoming more challenging for CMOs to maintain, let alone grow, their reach and engagement among consumers.

This is especially true as consumers shift their tech and media behaviors away from social media, to other platforms and subscription based channels.

Gartner’s 2024 CMO Spend survey found that since 2022, paid social has maintained the highest budget allocation for all digital media spend. In 2024, B2C Marketing leaders reported allocating 14.3 per cent for their digital channel budget to social media advertising (an increase from 12.3% in 2023).

“Closed group communities and subscription channels of – fer a potential alternative for social media weary consumers and content creators who want to do more than feed the algorithm,” said Weiss.

“Brands can leverage closedgroup subscription channels – such as Substack, Patreon, and Discord – and the professional creators on them to reach relevant target audiences who are already engaging with content they self-selected into consuming,” she added.

Current AI models, such as large language models (LLMs), lack the agency to autonomously execute tasks and adapt in complex environments.

However, as new levels of intelligence are added, new AI agents are poised to quickly become more capable and reliable as brands seek to address customer facing use cases.

“There will be more AI agents than people, so while current approaches require humans in the loop, this idea will quickly become antiquated.

Marketers will need to determine when and how they can trust AI agents to act on behalf of the brand and customers across key areas,” said Weiss.


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