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EDS Restructures for Greater Efficiency

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Udoh Felix, managing director /chief executive officer of EDS Express Ltd has expressed that the recent restructuring exercise undertaken by management of the courier company was to adequately reposition the firm to effectively cope with the rising clientele base of the company as well as the volume of business it handles. Udoh emphasized that EDS is still committed to delivering high quality service which it has been known for in its few years of operation.
Speaking to Nigeria CommunicationsWeek at the company’s head office, Udoh stressed that the level of efficiency and success attained by the company in less than two years of doing business has endeared many corporate organizations, individuals and the general public to the firm’s range of services including   courier, haulage and logistics.
According to Udoh, the rapid expansion of the company’s network across the country, US and Europe is meant to further enhance the quality of service delivered by the company in line with the core passion of the company which is customer satisfaction.  The company opened 6 new network stations within the last quarter bringing the firm’s total number to 21 apart from agency collection centres spread across the country.
In keeping afloat in the midst of the present economic recession, Udoh said customer development and retention is one way of mitigating the harsh effects of the meltdown. “ You need to restrategise for more efficiency. A customer who is dissatisfied with your service may never come back to you. There are several courier companies now and not like when you had very few of them. There‘s revolution taking place in courier companies because of competition. The multiplicity of courier companies exposes clients to various alternatives. If I am dissatisfied with company a ‘s services, I will simply walk out to another company which would have been approaching me for business “, he said.
Udoh advised his colleagues in the courier industry to hold on to the contacts they have saying that customers are better marketers..” Don’t forget that customers are better marketers. If  you succeed in winning the confidence of one customer, he can give you additional ten customers without you asking for it, ” Udoh revealed.
He said that one reason EDS came into the courier industry is to change the face of the industry thereby changing the perception people already had about the courier industry. Udoh collaborated that a lot of courier companies don’t do things right in Nigeria and said specifically that price undercutting  is one of the things  killing the industry even as he emphasized that except practitioners begin to  place value on their services, the general public will continue to play down on the importance of the services rendered by the indigenous courier companies.

 

 


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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E-Financial

See Key Changes in BVN Rule from May 1 by CBN

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Central Bank of Nigeria (CBN) is implementing stricter Bank Verification Number (BVN) regulations, including limiting phone number changes to only once in a lifetime.

See Key Changes in BVN Rule from May 1 by CBN

This will take effect from May 1.

Also, mobile apps will be restricted to one device, a 24-hour temporary watch-list for suspicious transactions will be enforced, and enrollment is restricted to individuals aged 18 and above.

Other key changes are:

One Device Policy: Mobile banking apps will be restricted to one device, with automatic logout when accessing another device.

Fraud Watchlist: BVNs linked to suspicious activity will be placed on a 24-hour, temporary, or permanent blacklist, temporarily freezing accounts.

Age Restriction: Enrollment for BVN is now restricted to individuals aged 18 and above.

Data Correction: Changes to BVN profile details (Name, DOB) are also heavily restricted, allowing only one-time corrections to data.


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Broadcasting

INEC Warns Broadcasters against Misinformation ahead of 2027 Polls

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Prof. Joash Amupitan, chairman, Independent National Electoral Commission (INEC), has urged broadcast organisations in Nigeria to exercise greater responsibility in the dissemination of information as the country prepares for the 2027 general elections.

INEC Warns Broadcasters against Misinformation ahead of 2027 Polls

Amupitan made the call on Wednesday, while addressing participants at the 81st General Assembly of the Broadcasting Organisations of Nigeria (BON), where he highlighted the growing influence of the media in shaping electoral processes.

He noted that the information environment has become increasingly significant in modern elections, warning that the spread of false or misleading information through broadcast channels could undermine public confidence in the electoral system.

According to the INEC chairman, media organisations must ensure strict compliance with the provisions of the Electoral Act 2026, particularly those relating to  political broadcasting. Politics

He explained that the law requires equitable access to broadcast platforms for all registered political parties, stressing that fairness in media coverage is essential to maintaining a level playing field during elections.

“With 22 registered political parties, fairness in airtime allocation and coverage is a legal obligation,” Amupitan said.

The INEC chairman also cautioned broadcasters against airing content that contains abusive, inflammatory, or divisive language capable of inciting ethnic, religious, or sectional tensions.

Such broadcasts, he said, could threaten national unity and disrupt the electoral process if not properly managed.

Amupitan further reminded media organisations about the 24-hour cooling-off period mandated by law before election day, during which all political campaigns and advertisements must cease.

He explained that the measure is intended to provide voters with time to reflect on their choices without being influenced by last-minute campaign messaging.

While acknowledging the constitutional guarantee of freedom of expression, Amupitan emphasised that the right must be exercised within the limits of the law.

He noted that the airwaves are a public resource and must therefore be used responsibly to ensure fairness, balance, and equal access for all political actors.

The INEC chairman also pointed to the collaborative roles of INEC and the National Broadcasting Commission (NBC) in regulating political broadcasting, although he acknowledged that certain challenges persist.

These challenges, he said, include regulatory overlaps, gaps in enforcement, and the increasing convergence of traditional broadcast media with digital platforms, which has made monitoring political communication more complex.

Amupitan also expressed concern over perceived incumbency advantages in state-owned broadcast stations and the growing commercialisation of political airtime, warning that these practices could disadvantage smaller political parties. Politics

To address these concerns, he called for stronger collaboration between regulatory agencies, clearer guidelines on equal access to media platforms, and improved systems for fact-checking and verification.

He also advocated increased transparency in political advertising, including the disclosure of sponsorship and pricing structures.

Amupitan urged broadcasters to prioritise accuracy and professionalism in their operations, encouraging them to verify information before dissemination and play an active role in combating fake news.

He also called on the media to contribute to voter education and civic mobilisation, noting that public participation is vital to strengthening Nigeria’s democratic process.

Reaffirming the commission’s commitment to transparency, the INEC chairman advised media organisations to rely on official INEC communication channels for verified electoral information.

He added that the credibility of the 2027 general elections would depend not only on electoral logistics and technology but also on the integrity of the country’s information environment.


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E-Financial

Paga Group Rejigs Leadership as Oviosu, Founder Becomes Group CEO

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Paga Group has announced a major leadership restructuring, marking 17 years of operation and signalling a strategic shift toward deeper financial infrastructure development, emerging technologies, and expansion across Africa.

Paga Group Rejigs Leadership as Oviosu, Founder Becomes Group CEO

Tayo Oviosu, founder (front) and Ope Oyinloye, Group COO and CEO of Paga Nigeria

With the restructuring, Tayo Oviosu, founder, is now the Group CEO, while Ope Oyinloye has been appointed Group COO and CEO of Paga Nigeria, in an acting capacity, pending regulatory approval from the Central Bank of Nigeria (CBN).

Oviosu will also serve as executive chairman of the Group Board and non-executive chairman of Paga Nigeria.

He will be leading Paga Labs, driving geographic expansion, and overseeing fundraising efforts.

The fintech company said the changes represent a transition from its foundational phase into a new growth chapter, known as ‘Act 2’, focused on connecting Africans to global financial systems, scaling innovation, and entering new markets.

To support this transition, the company announced key leadership changes. advertisement

Jay Alabraba, co-founder, has been appointed group director of Special Projects, where he will initially lead the company’s expansion into lending and support new market entry initiatives.

Speaking on the transition, Oviosu said the company’s mission remains unchanged but its approach continues to evolve.

“Act 1 proved that we could build a profitable, high-growth infrastructure business that the world’s leading companies trust. Act 2 is about taking that infrastructure to its full potential—connecting Africans to global financial rails, moving into new markets, and leading the next wave of financial technology,” he said.

Oyinloye added that his focus will be on sustaining operational excellence while scaling the company’s next phase of growth.

With the new structure in place, Paga is positioning itself to play a more significant role in shaping the future of financial services across Africa, particularly as digital payments, blockchain technologies, and AI-driven solutions gain traction across the continent.

Paga has since evolved into a full-stack financial services infrastructure provider. Its offerings now span enterprise solutions through Paga Engine, consumer services via the Paga app, and merchant tools under Doroki.

The company’s first phase delivered significant growth. Between 2021 and 2025, total transaction value processed increased 17-fold to $11 billion across 169 million transactions in 2025 alone, with more than $1.5 billion processed monthly.

Net revenues grew five times within the same period, underscoring the scalability of its model.

Paga also expanded its enterprise footprint, with over 265 clients which include global firms such as PayPal, Meta, Amazon, LemFi, Tencent, Pesa, and Verto building on its infrastructure.

The company was further recognised by the Financial Times and Statista as one of Africa’s fastest-growing companies for three consecutive years from 2023 to 2025.

As part of its new strategic direction, Paga outlined three priorities which are strengthening its financial infrastructure to connect local and global payment systems; advancing emerging technologies such as stablecoins, cryptocurrency, and artificial intelligence through its innovation arm, Paga Labs; and expanding into new African markets.


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