Telecom
Ericsson, MIT Technology Review Insights Release a Report on How Operators are Preparing for 5G
Ericsson, in collaboration with MIT Technology Review Insights, released a report titled “The 5G Operator” to examine how telecom operators are preparing for 5G opportunities and challenges.
5G network technology gives telecommunications operators the ability to deliver many new applications and services in dynamic ways. Low-latency connectivity, ultra-high broadband speeds, and mobile edge computing capabilities will create myriad innovative business opportunities as well as consumer experiences.
Many of 5G’s clearer use cases—such as autonomous vehicle fleets, internet of things, and management of fully-automated factories—are enterprise-focused, which gives operators a path to new revenue creation.
But such services are still only just emerging, and carriers do not possess all the vertical-industry knowledge or specific application development experience to effectively explore the seemingly infinite service opportunities that 5G presents.
There is a growing understanding that operators cannot do it alone, and that an innovative ecosystem of partners will be crucial to future success.
This report explores how IT and network executives at leading operators worldwide are creating a roadmap to 5G, including strategies for rethinking network operations, IT, business support systems (BSS), and business processes to accommodate a growing number of digital service partners in rapidly expanding ecosystems. The key findings are as follows:
- Collaboration is the operating model for 5G delivery. 5G provides telecoms operators with powerful technological capabilities that can dramatically accelerate the digital transformation of companies across industries and geographies.
But executives interviewed for this report state that getting the full value of 5G is not something they can do on their own. To take advantage of the infinite possibilities will require an ecosystem of partners, and partner collaboration will become the baseline for success.
Partnerships will include hardware and software companies, traditional and digital players, and large and small innovators—all of which can bring specific application and domain expertise needed to exploit new niches.
- Scaling 5G services will require an ‘app store’ style of customized connectivity. To be an effective innovation partner in the 5G era, BSS functions such as billing, service creation, and catalog management must be open and agile, and provide opportunity for partners to “plug-and-play.”
One implication of this is that BSS capabilities, empowered by AI, analytics, and automation, will provide building blocks for partners to employ by themselves in a type of “app store.”
The goal for becoming truly scalable and innovative is to become close to “zero touch,” which will require greater network and IT integration for the automation of key BSS functions such as “configure, price, quote.”
- Rich data sets offer infinite opportunities for automation, AI, and real-time insight. With increasingly rich data sets, operators are becoming their customers’ partners in business intelligence, AI, and in generating new opportunities for value creation.
This requires operators to become more embedded in their customers’ digital businesses using increasingly virtualized and automated capabilities, provisioning uniquely defined services around specific customer requirements.
- Cloud migration is a key success factor for BSS. Cloud migration is certainly at the top of the agenda for network operators in their preparation for 5G.
But there is less maturity in moving network functions to the cloud than there is in IT, and there is little appetite for moving stable applications to a cloud environment where they may be more costly or challenging to virtualize.
Customer experience is one capability that executives agree should be moved to the cloud—a virtualized, on-demand service delivery platform is the foundation upon which new innovative services will be created swiftly, in collaboration with the carrier, its service partners, and customers.
- 5G will be an organizational as well as technological transformation. From sales and marketing to operations, IT, network management, pricing, and billing, there will be enormous changes that operators must plan for in 5G roadmaps.
The internal processes of telecoms operators are usually more aligned to consumer than enterprise segments, and this will need to change as connected devices soon outnumber human subscribers and complex enterprise services are deployed at scale.
A huge shift is the closer integration of network and IT teams, processes, and platforms, as service provisioning becomes more virtualized and new offers are developed with partners in cloud-native environments.
The House of Representatives Committee on Communications has commenced process to review the Nigerian Communications Act 2003, with Colloquium in Lagos, theme: ” The Nigerian Communications Act 2003, 22 Years After: Reassessing the Nigerian Communications Act, Challenges, Opportunities, and Future Directions for a Digital Nigeria”.
Dr. Aminu Maida, executive vice chairman, Nigerian Communications Commission (NCC) in his opening remarks, said that the Nigerian Communications Act of 2003 represents a cornerstone of Nigeria’s telecommunications momentous evolution, and today, we are tasked with evaluating its impact, confronting its challenges, and charting a bold path toward a digitally inclusive and globally competitive Nigeria.
According to him, “when the Nigerian Communications Act was enacted over two decades ago, it heralded a new era for our nation’s telecommunications sector. By dismantling monopolistic barriers and establishing a transparent, independent regulatory framework, the Act empowered the Commission to midwife a sector that has become a bedrock of Nigeria’s economic and social progress.
“The explosion in telecommunications services, its availability and enablement of transformational changes in the Sector, are fruits of this bold legislative initiative by the vibrant Nigerian legislature.
“The numbers speak for themselves: mobile subscriptions have grown from less than 300 thousand in 2001 to over 150 million today. Internet penetration has surged, connecting millions to the digital economy, while the telecommunications sector’s contribution to Nigeria’s Gross Domestic Product has risen to approximately 13.94% as of the 3rd quarter of 2024. Beyond statistics, the Act has enabled transformative innovations, mobile banking, e-commerce, digital communications and digital education—that have redefined how Nigerians live, work, and interact”.
Dr. Maida added that these milestones are a testament to the vision of the Act’s framers, the resilience of industry players, and the trust of Nigerian consumers.
“They reflect the power of collaboration between the legislature, regulator, operators, and stakeholders in building a sector that has become a global model for telecommunications liberalization in emerging markets.
“The global telecommunications industry is undergoing a seismic shift, driven by disruptive technologies such as 5G networks, artificial intelligence, quantum computing, the Internet of Things, and blockchain. These advancements promise unprecedented opportunities but also pose complex challenges.
“In Nigeria, while urban centres enjoy robust connectivity, rural and underservedcommunities still grapple with limited access, highlighting the persistent digital divide.
Infrastructure deficits, including inadequate power supply and the high cost of right-of way approvals, are hindering network expansion. Cybersecurity threats loom larger as our reliance on digital platforms grows, with Nigeria recording a significant uptick in cyber-attacks targeting critical sectors.
“Moreover, the economics of the telecommunications industry are under strain. Operators face rising operational costs, exacerbated by inflation, currency volatility, and the need for substantial capital investment to deploy next-generation technologies.
“Consumers, while demanding faster, cheaper, and more reliable services, often face affordability constraints, particularly in low-income communities. These challenges underscore a critical truth: while the Nigerian Communications Act of 2003 was visionary for its time, the realities of 2025 require us to re-examine its provisions to ensure they remain fit for purpose.
“This Colloquium, therefore, is both timely and strategic. It offers a rare opportunity to take stock of the Act’s strengths, address its gaps, and reimagine its role in powering Nigeria’s digital future”.
Also speaking at the occasion, HON. Peter Ohiozojeh Akpatason, chairman, House of Representatives Committee on Communications, said that the colloquium aims to among others; – Review the impact of the Nigerian Communication Act 2003 on our telecommunications sector.
– Identify challenges and opportunities arising from technological advancements and changing market dynamics.
– Discuss future directions for a Digital Nigeria, leveraging insights from industry experts and stakeholders.
He stated that it will explore key areas, such as: – Regulatory frameworks and their impact on competition and innovation.
– Emerging technologies and their potential applications in Nigeria.
– Digital inclusion and access to telecommunications services.
– Cybersecurity and data protection in the digital age.
“This event will provide a platform for stakeholders to share experiences, insights, and recommendations, with a view to: – Identifying areas for improvement in the Act.
– Develop strategies for promoting digital growth and innovation.
– Foster collaboration among industry stakeholders.
“As such, we must, consider strategies to bridge this divide, including infrastructure development and affordable access initiatives.
“Also, the sector faces increasing cybersecurity threats, which require robust measures to protect citizens and businesses.
“Therefore, we have to consider strengthening our cybersecurity frameworks, enhancing incident response capabilities, and promoting international cooperation to combat cyber threats.
“The Act’s regulatory framework has to be strengthened to promote innovation, competition, and investment. We therefore have to consider revising the Act to address emerging issues, such as 5G, artificial intelligence, and blockchain, and to ensure that our regulatory framework is flexible and adaptable to changing market conditions.
“We must consider strategies to promote digital entrepreneurship, innovation, and investment, including tax incentives, funding opportunities, and skills development programs. The new Act has to encourage measures for promoting innovation, including research and development initiatives, innovation hubs, and partnerships with international organizations,” he stated.
MTN Nigeria is set to reignite the dreams of creatives with the launch of its Best of the Streets talent competition for the 2025 edition. This initiative aims to discover and nurture Nigeria’s next generation of creative talent.
L-R: Mobolaji Ogunlende, Honourable Commissioner for Youth and Social Development, Lagos State; Dapo “D’Banj” Oyebanjo, Singer and Founder of C.R.E.A.M platform; Dandizzy, Rapper and Singer; A’isha Umar Mumuni, Chief Digital Officer, MTN Nigeria and Obi Asika, Nigerian music executive and Director-General, National Council for Arts and Culture, NCAC., at the Best of the Streets press briefing on Wednesday, April 23 held at the MTN Rooftop Events Centre, Ikoyi, Lagos.
Slated to commence on May 1, 2025, the competition offers unsigned artists a transformative platform to compete for life-changing rewards, including a grand money prize, professional music video production, and an EP recording deal.
At the press briefing on Wednesday April 23, A’isha Umar Mumuni, Chief Digital Officer of MTN Nigeria, emphasized the initiative’s impact.
“The premise of Best of the Streets is that there’s talent in every street in Nigeria, whether it’s acting, singing, dancing, comedy or other performance arts.
“Best of the Streets seeks to bring out that talent, to show Nigerian youths that there are opportunities everywhere; and at MTN, we are very proud to take part in creating these opportunities.”
Best of the Streets is in collaboration with C.R.E.A.M (Creative Reality Entertainment Art and Music), founded by Nigerian rapper, Dapo “D’Banj” Oyebanjo is a platform which provides talent management, publishing, and funding support to grassroots artists.
“The C.R.E.A.M platform provides solutions and services for talents, creatives and entrepreneurs, by granting them convenient access to showcase their skills and monetize their content. With our newly launched distribution arm, we are not just discovering talent, we are giving them the tools to take them global,” D’banj explained.
Chris Anokute, Nigerian-born LA-based American Executive, known for discovering global superstar Katy Perry, commended the efforts of this initiative in pushing local Nigerian music to the international stage. “Best of the Streets is the greatest artiste discovery platform I’ve seen come out of Africa.
“The music industry is, as of last year, a 30-billion-dollar industry. Afrobeats is the fastest growing genre in the entire world, over 1.1 million hours of music streamed out of Nigeria on Spotify this year alone.”
On the importance of empowering the creative capacities of the youth, Mobolaji Ogunlende, Honourable Commissioner for Youth and Social Development in Lagos State. “As a government, we have vowed not to leave anybody behind in Lagos state, irrespective of their background.
“There are about 30 million citizens in Lagos, and 60% of the youth. Not every youth will be able to go to school, but we still have the creatives, digital, fashion icons, among others. This platform is an avenue to encourage them.”
To participate, aspiring contestants can dial *463# on their MTN line, upload original content via the official @creamplatform, and mobilise votes from the public. Over 2584 creatives are set to be showcased and rewarded this year. Entries into this competition continue up until December, with daily, weekly and monthly winners, with a final winner who will secure the grand prize.
The Best of the Streets initiative reinforces MTN’s commitment to youth empowerment and creative innovation, aligning with Nigeria’s growing entertainment industry demands.
Meta has announced its intention to appeal the decision of the Competition and Consumer Protection Tribunal (CCPT), which upheld a $220 million fine imposed by the Federal Competition and Consumer Protection Commission (FCCPC) over its data practices.
The penalty follows a 38-month investigation conducted by the FCCPC, in collaboration with the Nigeria Data Protection Commission (NDPC), which ran from 2021 to December 2023.
The investigation found evidence of unauthorised data sharing, insufficient user consent mechanisms, and discriminatory practices that treated Nigerian consumers differently from those in other regions.
In July 2024, the FCCPC imposed the $220 million fine on Meta and WhatsApp, citing violations of Nigeria’s data protection and consumer rights laws. Additionally, the ruling mandated corrective actions to ensure that Meta’s business practices comply with Nigerian regulations.
In a decision delivered on Friday, April 25, the tribunal upheld the fine, reaffirming the FCCPC’s authority and investigative processes. The tribunal also ordered Meta to pay an additional $35,000 to cover the costs incurred during the investigation.
However, Meta expressed disagreement with the tribunal’s ruling, stating in a statement on Saturday, April 26, that it would urgently seek to appeal the decision and apply for a stay of execution.
“We are urgently applying to stay the order and appeal today’s decision to avoid any impact to users,” WhatsApp said.
The company also contested the tribunal’s findings, claiming that the ruling misrepresented how WhatsApp operates and contained inaccuracies regarding its data practices.
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