E-Financial
Experts Worry Over Inability of Traditional Insurers to Leverage Technology

Experts in the Nigerian insurtech space have noted that traditional players have, so far, failed to leverage technology to increase insurance penetration across the country’s population.
This remark was delivered by leaders in the insurtech space, on the third day of the Nigeria Fintech Week, held on 26 October, 2023.
The session focusing on the theme ‘Diversification: Leveraging insurtech for inclusion and empowerment’, was hosted by Dr. Tunde Salako, MD, Africa Insurtech, who commented that insurance penetration is driven by affordability, accessibility and availability.
Michael Kalu, head, Heir’s Life Insurance, said there needs to be investment in ‘the systems that enable the industry to meet the demands of innovation’.
He noted that insurance should be made more user-friendly through technology applications that people use every day. He gave the examples that insurance can be sold on WhatsApp and through USSD.
Bode Pedro, CEO, Casava Inc, said that the traditional insurance companies tend to be stuck in comfort zones, fixated on what they know how to do, but said technology can improve efficiencies.
“If the insurance is inefficient at processing claims, it’s going to cost them again. Elimination of fraudulent claims using AI and machine learning will be more effective. You use AI and machine learning to detect fraudulent claims,” he added.
Speaking on the sidelines of the event, Dr. Oluwatomi Oromosele, GM, EfiNA agreed that there is a need to extend insurance services to the underserved through the adoption of modern technologies.
“The underserved are not just people in the rural areas, we are the underserved. The underserved are 97% of Nigerians. Traditional players are not efficient. Technology has set in, but some traditional players have failed to adopt it,” she said.
She said the COVID-19 pandemic, increased digitalisation across the continent, with 16% of adult Nigerians in 2018 having used digital financial services, in 2018, but the figure jumped to 28% in 2020.
Oromosele added that the country’s banking sector had made improvements in access to financial services products, thanks to technology.
“There has been a lot of technological integration with banks; insurance companies are not even close. There is a need to deepen inclusion. There is a need for insurance companies to work on applications as this will better the cause of the underserved,” she said.
E-Financial
CBN Spending on Naira Printing, Distribution up by 306 Percent

Central Bank of Nigeria (CBN) spent N315.18bn on currency issue expenses in 2024, marking a sharp increase of 306 per cent compared to N77.67bn recorded in 2023, the apex bank’s audited financial statement for the year has shown.
Currency issue expenses cover the printing, processing, distribution, and disposal of banknotes.
The latest figures reveal that the CBN’s cost of managing physical cash spiralled dramatically during the year under review, as Nigeria grappled with lingering cash shortages and disruptions in the money supply chain.
The surge in expenditure came as the country continued to deal with the effects of the naira redesign policy introduced in late 2022.
Despite efforts to stabilise cash circulation throughout 2023, Nigerians still faced queues at ATMs and difficulties in accessing cash in early and late 2024.
Faced with mounting public outcry, the CBN deployed several emergency measures to address the crisis.
Deposit Money Banks were directed to ensure consistent ATM loading and rural cash distribution, while the Bank also launched public hotlines for citizens to report cash scarcity incidents.
Also, the CBN ramped up enforcement efforts, including deploying monitoring teams, issuing sanctions against non-compliant banks, and mandating improved cash distribution.
E-Financial
PalmPay Reaffirms Commitment to Advancing Contactless Payments

PalmPay, a full-service digital bank, has reaffirmed its dedication to advancing the future of payments in Nigeria by promoting the widespread adoption of contactless-enabled payment terminals.
This was made known during the recently concluded BusinessDay Future of Payment Conference, themed “Fintech Evolution: Gateway to Payments.” In his welcome address, BusinessDay Publisher, Frank Aigbogun, emphasized that the next phase of fintech innovation must be driven not only by speed, safety, and simplicity but also by trust, inclusion, and accessibility to ensure broad-based impact across all segments of society.
Talking about PalmPay’s impact in the panel session titled “The Next Wave of Digital Payments: Trends and Innovation,” Ifeanyi Uzoka, Senior Business Development Manager at PalmPay, discussed the evolving landscape of digital payments in Nigeria.
He noted that while regulatory frameworks have supported the introduction of contactless payments, the high level of cash dependency remains a key barrier to widespread adoption.
“At PalmPay, financial inclusion is central to everything we do,” Uzoka stated. “To support this mission, we’ve launched contactless-enabled debit and premium cards, ensuring our users have access to convenient and secure payment experiences. We also understand that trust is critical, which is why all contactless transactions on PalmPay’s platform include an additional layer of authentication for enhanced security.”
PalmPay continues to lead innovation in Nigeria’s digital finance ecosystem by delivering secure, user-friendly, and future-ready solutions. The company’s recently launched debit and premium cards in partnership with Verve are now serving its growing base of over 35 million users nationwide.
This move into contactless payments underscores PalmPay’s alignment with global payment trends and its ongoing commitment to building a more inclusive and digitally empowered economy.
E-Financial
First Asset Management Surpasses ₦1 Trillion in Assets Under Management

First Asset Management Limited, a leading investment management firm in Nigeria and a subsidiary of First HoldCo Plc., has announced a significant milestone, the company has surpassed ₦1 trillion in Assets Under Management (AUM).
This achievement reflects the firm’s steadfast commitment to delivering exceptional client service and strong investment performance. It also underscores the trust and loyalty shown by its clients, partners, and stakeholders, which have been instrumental in driving the company’s sustained growth.
Speaking of the milestone, Ike Onyia, Managing Director of First Asset Management Limited, credited the accomplishment to the enduring support of the firm’s clients and stakeholders.
“This milestone is a clear indication of the confidence placed in us by our clients and partners. It highlights the firm’s ability to deliver successful investment outcomes and reinforces its dedication to fulfilling its mandate,” Onyia said.
He went on to express deep appreciation to the firm’s clientele: “The continued partnership of our clients is not taken for granted. Their commitment has been pivotal, and the performance of their investments inspires the team’s dedication to providing best-in-class service. As the firm continues to grow, it remains focused on deploying innovative and forward-looking investment strategies tailored to each client’s financial goals.”
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