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FCMB Contact Centre Speaks Many Languages

cwadmin7 May 20130 Comments
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FCMB Plc, Nigeria’s financial powerhouse and Flagship Company of the First City Group is now working longer hours and is serving its customers in a multilingual capacity. With emphasis on better…

FCMB Plc, Nigeria’s financial powerhouse and Flagship Company of the First City Group is now working longer hours and is serving its customers in a multilingual capacity.
With emphasis on better service for everybody, FCMB’s contact centre speaks Igbo, Hausa and Yoruba.
By simply dialing 012798800 or 070FCMBMYBANK (07003262692265), customers can select his or her language option from 8am to 8 pm Monday through Sunday including public holidays for their banking needs.
Customers can perform ATM request or card hotlist; cheque book request or stop cheque order; account balance request; internet banking related feedback; mobile banking related feedback; MasterCard related feedback; information on products and services; and complaints.
The contact centre also allows live chat by logging into www.firstcitygroup.com/ and clicking at live chat

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