E-Financial
FCMB Explains CBN policies, Products & Services @ Nationwide Customers Meet
First City Monument Bank (FCMB) has commenced a nationwide customer forum to educate her customers on the recent cashless policies of CBN; and solicit suggestions aimed at improving the Bank’s services, in its bid to step up engagement with customers across all segments.
With a growing emphasis on Cashless Banking to provide safer financial services to customers, FCMB recognizes the need to significantly increase access to a range of financial services, including savings accounts, payments, transfers and other products and services for its customers and the unbanked population.
The regional meetings held in Abuja, Kano, Onitsha and Port-Harcourt with overwhelming attendance recorded active participation from the Bank’s customers and select clients.
The excitement expressed by participants in the regions was an indication that the initiative was very timely.
The regional forum was also used to explain the programmes of the Bank to the customers including effective banking services.
Some of the questions asked at the forum centered on the new banking policies by CBN; how they will affect local traders as most of their businesses are being transacted in rural areas.
Customers also wanted to know about the charges intra and inter-bank transfers attract and how ready the Bank is in handling the volume of e-transactions that the cashless policy will bring.
Commenting on the need for FCMB to hold regular regional interactions with her customers and clients, Ikechukwu Kalu, group head, Marketing & Communications said: “our customer is the reason we are in business, hence the Bank’s commitment in maintaining regular contact and ensuring that information elicited through these engagements are structured into our strategic and tactical initiatives so we can be better for our customers. We take the voice of the customer seriously and we believe that information sharing is of utmost importance to the growth of our brand. The interactions in the four locations provided quality education on the CBN cashless policy and a good platform for us to receive feedback from our customers on product and services and e-channels”.
He encouraged customers to avail themselves of the cash-less inclined products of the Bank such as FCMBOnline, FCMBMobile, FCMB FlashMeCash, ATMs, Points of Sale (POS) etc as they are simple to use and secure.
Kalu said “the Customer forum along with our other effective communication platforms have been created to engage our customers and clients regularly to further strengthen our commitment to them and increase service delivery across our channels. In our efforts to serve and support smaller businesses, we have in recent times, boosted our Retail Banking expertise, as well as developed a portfolio of cash-lite and mass market banking products to ensure that all fragments of the Nigerian population, regardless of their socio-economic status, have access to the excellent services being offered by FCMB”.
Kalu who also assured the Bank’s clients that FCMB had adequate capital to support them to expand their businesses for the development of the economy, explained that the Bank had adopted strategies and put dedicated staff and resources together to meet the demands of its clients.
He stressed the need for the clients to in turn be loyal and supportive to the Bank to boost effective and efficient service delivery to customers.
The nationwide customer forum initiative is one among many, First City Monument Bank (FCMB) under the leadership of Mr. Ladi Balogun, its group managing director / chief executive officer, has lined-up to take banking to the grassroots and meet the needs of its customers to consolidate its inroad in the retail space.
With its recent restructuring into a holding company (FCMB Group Plc) which provides additional level of governance for the bank, FCMB is now better focused to shareholder and customer value.
E-Financial
Heritage Bank Depositors Seek National Assembly Help to Recover Trapped Funds

Depositors of Heritage Bank with deposits exceeding N5 million have appealed to the National Assembly to intervene and assist in the resolution of the bank’s license by the Central Bank of Nigeria (CBN).
The depositors claimed that the revocation has left them in financial distress, with their livelihoods and businesses hanging in the balance.
In a statement, the depositors expressed frustration that despite previous assurances from the CBN that the bank was not in distress, they have been unable to access their funds.
The situation, according to them, has led to widespread economic hardship with businesses shutting down, life savings crumbling, and daily expenses coming to a standstill.
The statement reads, “Some depositors have died from heart attacks, while others are hospitalized. We are at a loss, and our families are suffering.
“We are perplexed by the action exhibited by the CBN after Unity Bank merged with Providus Bank, which ensured a smooth transition of depositors. We are aware that First Bank was paid N460b of its deposits in Heritage Bank before its liquidation. Why should we be treated differently, subjected to an everlasting process to recover our funds from the sale of Heritage Bank’s properties?
“We plead that you intervene by advising CBN to pay all depositors in full without further delay. Advise that a few other banks absorb the depositors while ensuring a smooth transition as was done in the case of Unity Bank and Providus Bank.
“Utilize Heritage Bank’s reserve ratio to settle depositor’s claims. Treat depositors equally as was done with First Bank and verify NDIC’s claim of paying the insured sum to 85% of depositors and ensure prompt payment to all eligible depositors.”
E-Financial
Zumax Files N4.1Bn Suit against CBN over ‘Fraudulent’ Receivership

Zumax Nigeria Limited, an oil services company, has filed a N4.1 billion lawsuit against the Central Bank of Nigeria (CBN), alleging gross negligence and complicity in what it calls a fraudulent receivership imposed by the apex bank.
In the case, which is before the Federal High Court, Lagos, Zumax claimed that the CBN failed in its statutory duty to supervise banks and protect customers’ interests.
At the hearing of the matter on Tuesday before Justice Akintoye Aluko, Chief Wole Olanipekun (SAN) told the court that the Plaintiff (Zumax) had an application dated February 20, 2025, asking the court to hear the application.
He urged the court to allow him to move the application as the defendant had responded.
Olanipekun also told the court that the Plaintiff and defendant’s preliminary objections can be consolidated and heard together.
He stated that the priority of which application to be heard first shouldn’t arise as the Plaintiff has not opposed the hearing of CBN’s preliminary objection.
But Adeleke Agboola (SAN), counsel, counsel, told the court that the defendant has a preliminary objection in the suit, which commenced as a writ of summons challenging the jurisdiction of the court.
He argued that CBN filed its notice of preliminary objection within time and that the Plaintiff has responded to it.
Agboola said: “This preliminary objection has priority over any other applications. The Plaintiff’s application is not meritorious.
“There is no suggestion by the claimant that we did not file within time. We are saying that this court does not have the jurisdiction to hear this matter. I urge your lordship to allow us to argue this matter.
“There is no doubt that preliminary objection takes precedence; it says it must be heard first, and determining our objection is very serious; we have complied strictly by the rules.
“We urge this court to hear the preliminary objection and dismiss the Plaintiff’s application.”
In his response, Olanipekun said: “My learned friend said the application we filed is not meritorious. It is the court that can make any pronouncement on that.
“My lord, even when we talk of being tidy, we are not saying the court should not hear his preliminary objection. He is now the one saying that our application should not be heard.
“The court has to determine whether the objection has to be heard first or the Plaintiff’s application dated February 20, 2025, has to be heard first.
“It’s no longer the law; in fact, it has never been the law that when there is a preliminary objection, the court will say let’s take it first. We urge your lordship to take our application that has not been contested by the defendant.”
After listening to the submissions and arguments of both parties, Justice Aluko adjourned the case till April 22, 2025, for ruling on which application to hear first.
According to court documents, Zumax had and maintained its account with the defunct IMB International Bank Plc., which, under several mergers and consolidations of banks, ultimately fused into the much larger banking institution known as First City Monument Bank (FCMB).
The Plaintiff said it obtained a facility from IMB International Bank, an overdraft facility of N50m, which was later increased to N200m in/or at the first half of 1998.
However, the bank allegedly inflated the company’s debt and, by December 6, 2002, claimed it had risen to N465.6 million, the claim which was vehemently disputed by Zumax.
Zumax contends that FCMB, under its former Managing Director Edwin Chinye, took control of its foreign currency earnings held in a JP Morgan Bank account through its sister company, Redsear Limited.
According to the plaintiff, the Bank’s Managing Director not only insisted upon and got shares in Redsears Limited and a directorship of that company as a condition precedent for the loan, he also allegedly inserted himself as the lone signatory for the company’s bank account with JP Morgan Bank.
The plaintiff further alleged that “the bank misappropriated $ 4 million from this account, a shortfall discovered during an audit.
“Rather than addressing the dispute, FCMB appointed receivers to take over Zumax’s operations, a move the company described as fraudulent.
“The receivership, which lasted from December 2002 until 2022, led to severe financial losses, including the collapse of Zumax’s business and the loss of contracts with multinational oil companies such as Chevron.
“The company claimed it was unable to operate for two decades due to the receivership, which was based on what it describes as an entirely fabricated debt.
“Zumax further alleged that despite repeated petitions, the CBN failed to investigate FCMB’s actions or intervene to prevent the alleged financial mismanagement.
“The company maintained that a 2007 CBN report confirmed that it had paid over N547 million to FCMB, proving it was never in debt to the bank.
“Additionally, the Court of Appeal ruled in December 2021 that the consent judgment upon which the receivership was based was fraudulent and should be set aside.”
The plaintiff is seeking a court declaration that the CBN was negligent in its duty to regulate Nigerian banks.
It’s also asking for special damages amounting to $ 41 million, including lost income and asset depreciation; general damages of N2 billion, exemplary damages of N2 billion, and legal costs amounting to N100 million.
But the CBN’s preliminary objection is challenging the jurisdiction of the Court to hear the matter.
E-Financial
FG to Harmonise Fiscal Data Across MDAs

Efforts to harmonise fiscal data across government institutions have commenced in earnest, with Mr Wale Edun, minister of Finance and Coordinating Minister of the Economy, spearheading the meeting to achieve the mission.

Mr Wale Edun, minister of Finance and Coordinating Minister of the Economy,
Key stakeholders, including the Minister of State for Finance, Dr Doris Uzoka-Anite; the Accountant General of the Federation, Shamsedeen Babatunde Ogunjimi, and the Director General of the Budget Office, Mr Tanimu Yakubu, met on Monday with Edun, a statement issued by Director of Information in the ministry Mohammed Manga, said.
The said discussions centered on discrepancies in fiscal data across government institutions, which have affected Nigeria’s credit ratings and borrowing capacity.
The Minister emphasised the need for synergy between agencies such as the Budget Office, the Accountant General’s Office, and the Debt Management Office (DMO).
“Delivering accurate and comprehensive fiscal data is critical to economic stability and investor confidence,” Edun said Attendees agreed on the establishment of a Fiscal Data Coordination Framework, which includes a main committee, a subcommittee, and technical teams dedicated to standardising fiscal reporting methodologies and economic assumptions.
The Minister affirmed that Nigeria must take ownership of its fiscal data credibility, reducing dependence on external institutions.
The meeting concluded with a firm commitment to implementing the framework, reinforcing transparency, strengthening investor confidence, and enhancing Nigeria’s economic outlook.
- News2 days ago
Police Arrest 4 Bank Staff over Alleged ₦270m Fraud, Money Laundering
- E-Financial2 days ago
UBA Grows Profit to ₦804Bn, Declares N3 Kobo Final Dividend
- E-Business2 days ago
NIMC to Prosecute Nigerians Printing ‘NIN Cards’, Says Only Slip is Legal
- Telecom2 days ago
Open Access Fabrics Set to Drive Connectivity to Achieve a Digital Economy
- E-Business2 days ago
Unleashing Nigeria’s Business Potential: The Cloud as Catalyst for Growth
- General News2 days ago
Authorities Seize 1842 Devices in African-Wide Cybercrime Crackdown
- Telecom2 days ago
MTN Nigeria and Pan-Atlantic University Invite Media Practitioners for 4th Media Innovation Programme
- E-Financial2 days ago
Enza Raises $6.75m Seed Funding to Boost Embedded Payment Solutions Across Africa