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Telecom

FG Extends Deadline Given to NCC to Slash Data Tariff

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Dr Isa Pantami, minister of Communications and Digital Economy, at the weekend, extended the deadline given to the Nigeria Communications Commission (NCC) to reduce the cost of data, and stop illegal deductions from subscribers by service providers.

 

The minister had Tuesday, last week, directed the commission to act on the directives within five working days.

 

A statement by Uwa Suleiman, minister’s spokesperson, explained that NCC sought the extension of the deadline in a letter forwarded to Pantami on Friday.

 

In the letter, according to the statement, NCC informed the minister that it had started taking steps to comply with the directive.

 

The statement did not specify the time-frame given to the commission to act on the minister’s orders, but it stated that the issues should be resolved “within the shortest time possible.”

 

The NCC intends to impose considerable financial sanctions on operators engage in illegal deductions.

 

Also, customers are to get refunds in established cases of illegal deductions.

 

The statement read in part, “Following the five-day ultimatum issued by the Minister of Communications and Digital Economy to the Nigeria Communications Commission on November 5, 2019, to resolve the challenges of illegal data deductions and review the cost of data downward, the commission has risen up to the task and efforts are in top gear to carry out the minister’s directives.

 

“In a letter from the Executive Vice Chairman, received by the office of the minister on November 8, 2019, the telecommunications regulator intimated Pantami of the strategies being taken to stem the tide of short-changing subscribers by mobile network operators.

 

“In its earlier attempts to tackle the challenges, the commission informed the minister that it had issued a directive to all MNOs on the attendant penalties associated with Automatic Renewal and Forceful Subscription to Data and Value Added Services.

 

“The penalties include considerable financial sanctions on the erring operator.”

 

The letter sent to the minister by the NCC further stated that, in response to the directives, the commission had reviewed the Nigerian Communications Act, 2003, on its rule-making powers and process.

 

“The commission is in the process of carrying out a study on the End-of-Session Notification for Data Services and depending on the outcome, may issue a direction in accordance with the Act.

 

“Furthermore, in a bid to protect consumers, the commission also notified the minister of their regulation of the initial directive to include refunds to the consumer in established cases of unauthorised subscription,” the statement added.

 

The NCC, in the letter, assured the minister that it was working round the clock to enforce the directives and requested an extension of the deadline to enable it properly re-strategise and fully implement long-term solutions to the challenges, as directed.

 

The statement said, “Pantami has graciously granted an extension with the understanding that the commission will resolve these issues within the shortest time possible.

 

“The minister assures the general public that the current administration will neither tolerate acts of injustice nor the short-changing of its citizens as it is working tirelessly to ensure that subscribers get full value for their money,” the statement said.

 

Meanwhile, the telecommunication companies have insisted that they are not guilty of illegal deductions, adding that the rates they charge for data in the country was informed by the cost of production.


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Telecom

NCC Asks Consumers to Monitor Data Usage to Authenticate Consumption

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Nigerian Communications Commission (NCC) has charged the over 174 million telecoms subscribers in the country to constantly monitor their data usage to authenticate their consumption level.

NCC Asks Consumers to Monitor Data Usage to Authenticate Consumption

This follows concerns being raised by telecoms consumers about the rapidity of data depletion on their devices.

The Commission particularly enjoined the consumers to always contact their service providers to make requests for cases of discrepancies noted in their data usage.

While the consumers are expected to contact their service providers to request for their usage history/statement where inconsistency exists in their data usage as first step, the Commission said they may also escalate such issues to the Commission through its toll-free Number 622 and social media platforms, especially if their requests are not satisfactorily handled.

The Commission, which also made some clarifications regarding the concerns being raised by the consumers around data usage, said the need to inform the consumers on their concerns is part of its commitment to protect and appropriately inform and educate the telecom consumer on industry issues.

Making further clarifications around data speed and usage, the Commission said data speed is the speed at which data is transferred between two devices, measured in megabits per second (Mbps or mbps), stressing that given the spread of Internet services and the immense investment in the sector, data rates have continued to increase and users may be unaware of how to measure data speed.

The telecoms regulator explained further that websites such as www.fast.com also provide an easy way for consumers to measure Internet speed on any device at any location.

“The higher the data speed, the quicker pages load-downloads and uploads-occur and expectedly, the quicker data bundles are exhausted. So, as telecom consumers are able to do more on devices in less time, some consumers’ devices & network service providers make it possible to limit data speed to help users manage data usage better.

“In any case, most devices now include functions to measure data used by devices and it is imperative that users monitor same to authenticate data usage, such as applications left running on devices. Therefore, where discrepancies occur users may contact their service provider to request for their usage history/statement. If request is not dealt with satisfactorily then, users can contact NCC by calling 622 or engage the Commission via its social media platforms”.

It added that the data usage experience is a function of location, network equipment and users connected in a particular location.

 

 

 

 


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Telecom

Phone Theft: AMCODET Urges Mandatory Registration @ Point of Purchase

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Association of Mobile Communication Device Technicians of Nigeria (AMCODET), has called on the Nigerian Communications Commission (NCC) to make it mandatory for mobile phones to be registered at the point of purchase.

Phone Theft: AMCODET Urges Mandatory Registration @ Point of Purchase

According to Kehinde Apara, president of AMCODET, implementing this registration process would significantly help in combating phone theft and assist in locating stolen devices.

Apara, made this appeal in an interview in Lagos on Monday.

He stated, “Registration of mobile phones will reduce theft to the barest minimum, as it will be difficult for thieves to sell registered stolen phones.”

Apara explained that the registration of new phones would also help to reduce the harassment faced by technicians by security agencies.

“So many of our members have been labelled accomplices in theft cases, because customers bring stolen phones to them to repair. We believe this is unfair to such innocent people,” he said.

He went on to highlight that the NIN-SIM linkage, which was originally an idea brought forward by AMCODET, was created to curb insecurity and theft.

However, Apara pointed out that “It is not enough.”

He stressed the need for further measures to ensure the proper registration of mobile phones, emphasising that such a step would make it easier for technicians to identify stolen devices brought in for repair or flashing.

“AMCODET has been at the forefront of organising seminars on the security of mobile phones and has also been sensitising the public and authorities on the challenges faced by the association due to phone theft. There is no way our members can identify if a phone is stolen when brought to them for repairs or flashing, but if the phone is registered, the technician can more easily identify it,” he explained.

Apara also expressed a desire for closer collaboration with security agencies, saying, “We want to work with security agencies to ensure that phones are properly registered, theft is prevented, and thieves are brought to book.”

In additin to the call for phone registration, Apara appealed to individuals and the private sector to support efforts to develop the mobile phone industry in Nigeria.

He remarked, “We need individuals’ support to develop our industry, rather than relying on government for everything.”

He emphasised that Nigeria has the capacity to develop its own technology and reduce reliance on imported devices, “With the support of individuals and the private sector, Nigerians can begin to develop its own technology, rather than relying on imported technology.”

Apara expressed optimism for the future of the mobile phone industry in Nigeria, believing that with the right support, the country could build its own technological solutions and move towards greater self-reliance.

“We can develop our own technology.”

“But we need the support of individuals and organisations to make it happen,” he said.

Credit: NAN


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Telecom

Apple Faces €150M Fine in France Over Alleged Antitrust Violations

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French antitrust regulators have fined Apple 150 million euros ($162 million) over its App Tracking Transparency (ATT) feature, which is facing scrutiny in multiple European countries.

The French Competition Authority ruled that Apple’s implementation of ATT was “neither necessary nor proportionate to the company’s stated goal to protect user data” and unfairly penalized third-party publishers.

Alongside the financial penalty, Apple has been ordered to publish the decision on its website for seven days. The ruling comes amid ongoing investigations in Germany, Italy, Romania, and Poland into ATT, which Apple introduced in 2021 as a privacy safeguard.

ATT requires apps to obtain explicit user consent via a pop-up before tracking activity across other apps and websites. If users decline, the app loses access to their advertising identifier, limiting targeted advertising. Critics argue that the system disproportionately benefits Apple by restricting competitors while promoting its own advertising services.

The French watchdog found that ATT forces users to navigate excessive consent windows for third-party apps on iPhones and iPads, making the process unnecessarily complicated.

Additionally, Apple’s system requires users to opt out of ad tracking twice rather than once, which the authority said undermines the feature’s neutrality and causes economic harm to app publishers and ad service providers.

The ruling emphasized that smaller publishers, which rely heavily on third-party data collection for revenue, are particularly affected.

The French regulator initially declined to impose emergency measures in 2021 after complaints from the advertising industry, but continued its investigation, ultimately leading to Monday’s decision.


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