Telecom
Telcos, Minister Disagree on Deactivation of Voicemail on Phone Lines
Association of Licensed Telecommunications Operators of Nigeria (ALTON) has reacted to the directive by Dr. isa Pantami, minister of communications and digital economy, to deactivate voicemail on phone lines , insisting that voicemail is opt-in value added service (VAS) only.
ALTON maintained that within the Section 23 and 24 of the Nigerian Communications Act, “this is not a major ‘policy issue’ which must align with consultations to be organized by the Nigerian Communications Commission (NCC).
“It is a mere operational/consumer protection issue which the Ministry can simply call NCC’s attention to,” ALTON insisted amounted to unnecessary interference.
The group which is the umbrella of all licensed mobile network operators, noted that in as much that they want to believe that the Minister was misquoted.
However, ALTON posited that “Voicemail (VM) is a value-added service. Only those who opt-in should have it” stressing that the current practice on some networks is that once subscribers call and the recipient does not pick, “you get a voice prompt saying that the subscriber is not available and asking you to record a voice message *after the tone*”
They further said that for the avoidance of doubt subscribers are not billed anything, but if they delay in either exiting in the event of not wanting the voicemail, “they may be charged for a few seconds, or for the time it takes you to record the message.”
ALTON pointed out that the recipient of the voice mail does not get charged for listening, because “It is free.”
The group explained in a press statement signed by Engr. Gbenga Adebayo, chairman; and Gbolahan Awonuga, head of Operations, said that VM is a value added service and should only be provisioned for those who expressly request for it, recalling that MNOs reintroduced the VM facility to discourage people who “flash” continuously.
“Flashing wastes network resources and also degrades QoS reporting. This should not however justify the practise the way it is being done by some networks” they said.
ALTON, however maintained that, VM is not a major “policy issue” within the meaning of S. 23&24 of the NCA which empowers the Minister to formulate “general policy for the communications sector…” after due consultations organised by the NCC, describing it as a mere operational cum consumer protection issue which the Ministry could simply refer to NCC’s attention.
“It is a purely consumer related issues that minister refers to as a major policy issue and also amounts to unnecessary interference by the Minister contrary to Section 25 subsections 1 & 2 of the Nigerian Communications Act 2003,” ALTON insisted.
Recall that Dr. isa Pantami, minister of communications and digital economy, had directed the Nigerian Communications Commission (NCC) to ensure that telecommunications companies deactivate automatic voicemail subscriptions on phone lines.
In a statement released by Uwa Suleiman, spokesperson to the minister, Pantami said voicemail service should be accessed at the discretion of the subscriber and not by default.
“The attention of the honourable minister of communications and digital economy has been drawn to the latest trend of financial exploitation by mobile network operators (MNOs) in the country through the automatic activation of the voicemail service on their platforms,” the statement read.
“Based on recent reports reaching the office. the practice has gained momentum in recent times.
“The voicemail service should be accessed at the discretion of the subscriber and not by default. The honourable minister finds it worrisome and totally unacceptable, that telecoms subscribers incur financial charges, for a service they are compelled to use by default.”
Explaining the rationale behind the directive, Pantami said voicemail is not a popular service among Nigerians and rural dwellers mostly understand the language used by networks on the service.
“It is apparent, that the recent clampdown on the exploitative activities of some mobile network operators (MNOs) in the country has beamed the searchlight on the sector properly and some unpatriotic elements in the system are devising subtle, ingenious methods of defrauding Nigerians.
“In the light of this. Dr Pantami has issued a broad policy directive to the sector regulator Nigerian Communications Commission (NCC), to immediately ensure that issues regarding automatic voicemails are addressed on all existing phone lines and the subscribers, given the option of accessing the service via an activation code.”
Nigeria is set to receive telecommunications equipment and fibre optic infrastructure worth $3 billion in June 2025, according to Bosun Tijani, minister of Communications, Innovation and Digital Economy.
Speaking during a panel session at the Nigeria Development Update (NDU) organised by the World Bank, Tijani revealed that the equipment valued at $1 billion was expected to arrive in the country by mid-2025.
He added that an additional $2 billion worth of fibre optic cables would soon be delivered to boost Nigeria’s telecommunications infrastructure.
According to him, the initiative aims to significantly enhance communication services across the country and bridge the connectivity gap.
Tijani also noted that a pilot phase targeting over 20 million Nigerians who currently lack access to any form of telecommunications would soon be launched.
The Nigeria Development Update (NDU) is a bi-annual World Bank report that assesses the country’s recent economic and social developments, policy directions, and provides recommendations to address emerging challenges.
Legend Internet Plc has launched FTTR by Legend — Nigeria’s first Fibre-to-the-Room (FTTR) service, redefining the standard for broadband connectivity across homes and businesses.
“Being listed on NGX is just the beginning, With FTTR by Legend, we are building the infrastructure of the future, today — not just to improve connectivity, but to transform how people live, work, and create”, said Aisha Abdulaziz, CEO of Legend Internet Plc.
This groundbreaking innovation was deployed by Legend, with strategic technology support from global telecommunications leader- Huawei. The result is a seamless digital experience that meets the demands of modern living.
The launch of FTTR follows the recent signing of a Memorandum of Understanding (MoU) between Legend Internet and Huawei Technologies.
“Our collaboration with Huawei reflects our commitment to global standards and local innovation. Unlike traditional broadband that stops at the router, FTTR by Legend brings pure fibre into every room, offering zero lag, full-house coverage, and the performance needed for smart homes, remote work, creators, and tech-forward enterprises.
The collaboration is aimed at accelerating broadband infrastructure development, enhancing local capacity, and positioning Nigeria as a digital leader in Africa. Huawei brings decades of R&D in fibre optic and smart home technology to support Legend in deploying this state-of-the-art infrastructure.
Coming on the heels of its recent listing on the Nigerian Exchange Limited(NGX), Legend Internet PLC shows no signs of slowing down. The company is celebrating its public debut with a landmark product — one that delivers ultra-high-speed fibre into every room of a building, enabling uninterrupted, gigabit-speed internet at all times.
Legend Internet’s entry into fibre-to-the-room solutions is part of a broader ambition to close the digital divide in Nigeria. While FTTR by Legend is currently being offered exclusively to high-end residences, the company plans to scale and democratize access through complementary solutions over time. This aligns with Legend’s dual-market approach.
In broadband, Legend leverages fibre optics to deliver ultra-high-speed internet directly to consumers, with a focus on reliability, speed, and innovation. In fintech, the company is expanding last-mile payment infrastructure and delivering secure, scalable tools including wallets, merchant solutions, and digital financial platforms for everyday use.
Legend’s mission is clear: to power Nigeria’s digital future — through cutting-edge technology, bold thinking, and local-first execution.
National Agency for Science and Engineering Infrastructure (NASENI) has welcomed President Bola Ahmed Tinubu’s “Nigeria First Policy,” describing it as a bold step toward accelerating Nigeria’s industrial revolution and economic growth.
In a statement issued on Sunday, NASENI’s Executive Vice Chairman and CEO, Khalil Suleiman Halilu, commended the policy’s prioritization of locally made goods and indigenous solutions in government procurement.
He said the directive would empower local entrepreneurs, manufacturers, and technology innovators by giving them the necessary support to thrive.
“With Mr. President’s directive to the Bureau of Public Procurement (BPP) to revise and enforce guidelines in favor of local suppliers, we anticipate a significant increase in patronage of Nigerian-made products,” Mr. Halilu said.
“Government is a major buyer of goods and services, and this move will translate into increased demand across key sectors.”
Describing the policy as “forward-thinking and revolutionary,” Mr. Halilu noted that NASENI has long championed local content through its own initiatives.
He highlighted products developed by the agency, ranging from Nigerian-assembled vehicles and energy systems to smart irrigation tools and electronic devices, as evidence of the quality and competitiveness of local manufacturing.
He further referenced NASENI’s ongoing Made-in-Nigeria Strategic Focus Group meetings held across the country, aimed at driving awareness and understanding of consumer attitudes toward local products.
These forums bring together experts, regulators, manufacturers, entrepreneurs, and civil society actors to identify challenges and promote solutions for increasing local patronage.
“We are determined to be at the forefront of implementing the President’s vision,” Mr. Halilu stated. “But this is also a call to action for local producers.
“It is not enough to enjoy policy support, quality and standards must never be compromised.
“We must deliver products that compete favourably with imports and meet the needs of Nigerian consumers.”
NASENI, mandated to develop Nigeria’s science and engineering infrastructure, has been engaging stakeholders across states including Katsina, Lagos, Anambra, Delta, Kano, Kaduna, and Ogun to boost innovation, address manufacturing challenges, and encourage the adoption of homegrown solutions.
President Tinubu’s “Nigeria First Policy” directs the BPP to implement procurement reforms that prioritize local content and maintain a register of qualified Nigerian manufacturers and service providers.
Mr. Halilu concluded by affirming NASENI’s readiness to lead the charge: “We have seen the capacity and competence of our local manufacturers.
“They are ready. With the right support, we can achieve true industrialization powered by Nigerian solutions.”
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