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E-Business

FG’s Single Window Service Portal now Live

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Mrs.  Omobola Johnson, minister of Communication Technology, has said that the launch of www.services.gov.ng  portal is in line with her ministry’s mandate to deploy ICT to drive transparency in governance and improve the quality of public service delivery.

www.services.gov.ng hopes to get government online and the minister hopes that the benefits of the Government Service Portal will manifest in a faster, cheaper and more personalized and efficient service delivery that citizens and businesses can access 24 hours a day, seven days a week.

A statement by Efem Nkanga, special adviser on Media to the minister,, quoted the minister as saying that the portal will improve efficiency in the delivery of government services to citizens and other stakeholders.

It can be assessed in English, French and Spanish.

Mrs. Johnson added that the portal is one of the flagship projects of the Ministry aimed at enabling Nigerians access government services efficiently at the click of a button.

The minister added that  Government portal project resonates with the outcome of the survey which the United Nations UN carried out across 48 countries on Innovative E-Government Practices amongst nations.

The result of the survey by the UN showed that citizen service delivery is topmost on the government innovative technology adoption all over the world. 

Thus, governments’ use of the Internet to deliver government services has revolutionized the speed and effectiveness of government service delivery and public administration across the world.

She emphasized that Governments increasingly recognize that e-Government offers not just a new technology, but also a mechanism to transform the way government operates.

She gave examples of nations that have taken this route of creating government service portal to include USA (www.usa.gov), Britain (www.gov.uk), Canada (servicecanada.gc.ca), India (www.deity.gov.in), Singapore (www.ecitizen.gov.sg), South Africa (www.services.gov.za), Kenya (www.e-government.go.ke) etc.

The ministry she added in recognition of the important role ICT plays in enabling efficiency in governance developed a single point of entry via the portal for Nigerians and other stakeholders to access government services online by creating a location directory of existing government services that are online and working with Ministries of Agriculture, Education, Health, Industry, Trade & Investment and the  ministry to automate 10 processes.

Some of the processes are Trademark and Patent registration, Registration and Accreditation of Seed companies, Seed Import and Export Permit, Evaluation and Accreditation of Certificates, School Inspection Reports, Acquisition of License for Class type license, individual type license and Spectrum License and Farmer’s Registration.

She added that the Ministry also developed standard and secure web templates and toolkit for Federal Government MDAs to utilize to re-design their websites in order to maintain a consistent and standardized look and feel for the online presence.  

The Minister further emphasized that the objectives of the Government services portal includes creating a single point of entry to government information and services, enhancing accountability and improve the delivery and quality of public services through technology-enabled civic engagement and transforming public administration efficiency through use of the portal.

Dr. Henry Akpan, permanent secretary of the Ministry, said in his opening remark, that the launch was a unique occasion in the sense that it was the first time a portal of this kind was being launched in the annals of this country.

He stated that the Government Service Portal is a Technology platform developed to provide a one-stop shop for all who wished to interact and engaged with the Federal Government on any service provided through the MDAs.

Mr. Gerald Ilukwe, managing director of Galaxy Backbone, highlighted the benefits and roles of the Portal to Nigerians. He said that the key objective of the portal is to cut out red tape in government services.

Ibrahim Shehu Gusau , chairman, House of Representatives Committee on ICT, commended he Minister for the ‘’Getting Government on line’’ initiative.

He said that with the launch of the portal citizens of Nigeria and foreigners alike can access government services online at the click of a button.

The launch was well attended by stakeholders among them were the Gusua, DGs of the Agencies under the Ministry’s Supervision, representative of the pilot Ministries of Industry Trade and Investment, Health, Education and Agriculture, Heads of MDAs, Nigeria Customs Service  and top management staff of the Ministry.

Recall that the Ministry was established in 2011 by President Ebele Goodluck Jonathan to deploy ICT to drive transparency in governance, improve the quality of public service delivery and facilitate the transformation of Nigeria into a digital economy amongst others.


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E-Business

NIPOST Partners KLM on Global Mail Delivery

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Nigerian Postal Service (NIPOST) has signed an international mail partnership with KLM Royal Dutch Airlines for improved delivery access to over 200 countries without middlemen.

NIPOST Partners KLM on Global Mail Delivery

Tolani Odeyemi, postmaster-general and chief executive officer of NIPOST, described the deal as a “major milestone” for the country’s logistics and postal sector.

In a statement on X on Monday, Odeyemi explained that the new agreement marks  NIPOST’s first direct international airline partnership for several years.

“For a long time, NIPOST operated without any direct partnerships with international airlines, relying heavily on multiple third-party handlers,” the Postmaster-General stated. This often resulted in delays, higher costs, and uncertainty around the delivery of packages.”

She explained that under the new arrangement, KLM will directly handle all outbound international mail from Nigeria, eliminating the need for intermediaries.

“This translates to faster and more reliable delivery, reduced risk of loss or damage, lower handling charges, and access to over 200 countries through KLM’s global network,” the Postmaster-General stressed.

According to Odeyemi, NIPOST’s breakthrough came after it began settling long-standing debts owed to international carriers, a step she said was key to “rebuilding global trust” in Nigeria’s postal system.

She revealed that talks were also ongoing with Ethiopian Airlines to bolster regional and continental logistics, particularly on African and Eastern routes.

“Our goal is clear and unwavering: to connect Nigeria regionally and globally, efficiently, securely, and affordably,” Odeyemi asserted.

The NIPOST CEO described the development as a significant win for Nigerian businesses and small and medium-scale enterprises that rely on international shipping, stating, “You now benefit from quicker, more affordable international shipping, greater peace of mind with improved reliability, and new potential to reach and grow in global markets.”

Odeyemi commended the teams behind the scenes and pledged continued improvements in service delivery, adding that the deal signals a turning point for the agency.

 


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Why Even the Most Experienced can Fall Victim of AI Phishing Attacks

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The evolution of AI is not only affecting various industries, but it has also transformed cybercriminals’ tactics. One alarming trend is the use of AI to enhance phishing scams, refining them, targeting specific individuals, and making these attacks almost impossible to recognise.

Kaspersky reviews how AI is changing phishing techniques and why even the most cyber-aware employees may fall for these scams.

According to a recent Kaspersky study, the number of cyberattacks experienced by organisations in the last 12-months is reported to have increased by nearly half (48%) in the Middle East, Turkiye and Africa (META) region.

The most ubiquitous threat came from phishing attacks, with 51% of those questioned in the META region reporting this type of incident. With AI becoming a more prevalent enabler for cybercriminals, over half of the respondents in META (53%) anticipate significant growth in the number of phishing attacks. In this text, Kaspersky examine how AI is used in phishing and why experience alone is sometimes not enough to avoid becoming a victim.

Personalisation through AI

Previously, phishing attacks relied on a generic mass message sent to thousands, hoping some of the recipients would fall for the bait. AI has changed this into scripting highly personalised phishing emails in large numbers. Using publicly available information like that on social media, job boards, and companies’ websites, these AI-powered tools can generate emails tailored to an individual’s role, interests, and communication style.

For example, a CFO might receive a fraudulent email that mirrors the tone and formatting of their CEO’s messages, including accurate references to recent company events. This level of customisation makes it exceptionally challenging for employees to distinguish between legitimate and malicious communications.

Deepfake technology

AI has also introduced deepfakes into the phishing arsenal. These are increasingly being leveraged by cybercriminals to create fake but highly accurate audio and video messages, crafted to reflect the voice and appearance of the executives they seek to impersonate.

For example, in one reported case, attackers used a deepfake to impersonate multiple members of staff during a video conference, convincing the employee to transfer approximately $25.6 million. As deepfake technology continues to advance, it is expected that such attacks will become more frequent and harder to detect.

Bypassing traditional defenses

Cybercriminals can manipulate the script of traditional e-mail filtering systems with the use of AI. By analysing and mimicking legitimate email patterns, AI-generated phishing emails can bypass security software detection. Machine learning algorithms can test and refine phishing campaigns in real time, enhancing their success rates and making them increasingly sophisticated.

Why experience is not enough

Even experienced employees are falling victim to these advanced phishing attacks. The level of realism and personalisation that AI can achieve may override the skepticism that keeps experienced professionals cautious. Moreover, AI-generated attacks often exploit human psychology, such as urgency, fear, or authority, pressuring employees into acting without double-checking the authenticity of the request.

Combatting AI-hyped phishing

To defend against AI-driven phishing attacks, organisations must adopt a proactive and multi-layered approach that emphasises comprehensive cybersecurity. Regular, up-to-date AI-focused cybersecurity awareness training is critical for employees, helping them identify the subtle signs of phishing and other malicious tactics.

Kaspersky Automated Security Awareness Platform can help with such training. Alongside this, businesses should implement robust security tools, such as Kaspersky Next and Kaspersky Security for Mail Server, capable of detecting anomalies in emails, such as unusual writing patterns or suspicious metadata.

A zero-trust security model also plays a vital role in minimising the potential damage of a successful attack. By restricting access to sensitive data and systems, this approach ensures that even if attackers breach one layer of security, they cannot compromise the entire network. Together, these measures create a comprehensive defense strategy, combining advanced technology with vigilant human oversight.


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10 Percent of Nigerians Affected by Data Breaches since 2004 

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At least 10 out of every 100 Nigerians have fallen victim to data breaches since 2004, according to a new report by global cybersecurity firm Surfshark, raising serious concerns about the country’s long-standing vulnerability to cyber threats.

10 Percent of Nigerians Affected by Data Breaches since 2004 

Surfshark’s research is based on data gathered from 29,000 publicly available databases.

Each unique breached email address is treated as a separate user account, and breaches often include additional personal data such as passwords, phone numbers, IP addresses, and postal codes.

The data was anonymised before analysis, and countries with populations under one million were excluded from the study.

Findings of the report revealed that a staggering 23.2 million Nigerian user accounts have been compromised in the past two decades, an alarming figure in a country with an estimated population of over 230 million.

This includes 7.3 million unique email addresses and 13 million passwords leaked into the public domain.

“Cyberattacks remain a persistent and growing threat globally, and Nigeria is no exception,” Surfshark stated in its analysis.

Despite a significant 85 per cent drop in new data breaches in the first quarter of 2025, falling from the previous quarter’s numbers—Nigeria still recorded over 119,000 breached accounts during the period. This places the country 34th worldwide in total breach volume.

Even with the recent decline, the scale and depth of past breaches remain troubling.

According to the report, 56 percent of Nigerian users affected by breaches are at heightened risk of identity theft, extortion, and unauthorised access to their online accounts.

“In Q1 2025 alone, an estimated one Nigerian account was breached every minute,” Surfshark noted.

The global picture also shows a dramatic shift: the number of leaked accounts dropped 93 percent year-on-year—from nearly 974 million in Q1 2024 to just 68.3 million in Q1 2025.

Countries with the highest number of breaches include the United States (16.9 million), Russia (4.4 million), and India (4.2 million).

However, when adjusted for population, smaller nations like South Sudan, Spain, and Slovenia reported the highest breach density, with South Sudan recording 61 breached accounts per 1,000 residents.

Luís Costa, Surfshark’s research lead, warned that the downturn in breach numbers should not lead to a false sense of security.

“Cyberthreats are constantly evolving, and attackers are adapting their tactics. Strong security practices, frequent password updates, and enabling two-factor authentication remain essential,” Costa stated.

The report underscores the urgent need for improved cybersecurity infrastructure and public awareness in Nigeria, as millions remain exposed to potential exploitation due to past breaches.


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