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FirstBank Partners Asian Banker on Retail Banking in West Africa

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First Bank of Nigeria Limited, Nigeria’s most valuable Banking Brand has partnered with the Asian Banker Magazine to host the West Africa International Retail Banking Dialogue 2015.

The event which has the theme of “Building a Sustainable & Competitive Retail Banking Infrastructure for West Africa” will hold on July 9, 2015, at the Intercontinental Hotel, Victoria Island, Lagos

About 100 senior executives and supporting executives in retail, technology, innovation, operations, strategy and planning are expected to attend the event from West Africa and other regions’ retail banking and payments industries.

Bisi Onasanya, GMD/CEO of FirstBank, is billed to deliver the keynote address on “Contextualizing global trends in retail banking for Africa”.

The West Africa International Retail Banking Dialogue 2015, in its second edition, will be a convergence of global advisory panel contributing policies and insights into the experiences of leading decision makers in West Africa, among whom are: Rotimi Nihinlola, Chief Operating Officer, Domestic Bank, Ecobank Group; Qasif Shahid, Former Head Digital Banking & Development of MCB Pakistan; Sunil Sachdev, Chief Business Development Officer, GlobeOne Hemant Kulkarni, Head of Banking Competency, Tech Mahindra; Percy Thaver, Vice President and Head of Africa, Nucleus Software; Bisi Lamikanra, Partner & Head Management Consulting, KPMG Nigeria and Emmanuel Daniel, Chairman, The Asian Banker who would also Chair the event.

According to Onasanya, the world of retail banking is changing rapidly as a result of competition, increased regulation and changing customer expectations.

“In view of the large numbers of the unbanked population in West Africa, it is our hope that the West Africa International Retail Banking Dialogue 2015 will throw up new ways of thinking and innovation in bank products and services that will help financial institutions in the region to capture this market,” he added.

He said “The effectiveness of our robust retail banking strategy is responsible for FirstBank’s domination of the retail space with over 40 percent of the market share in retail customer deposits at the end of 2014.

Through our various transformation programmes, we have raised the bar in the delivery of unique retail financial products to all levels of customers. FirstBank will not relent in its efforts to keep abreast of customers’ expectations as we keep them at the heart of business.”

FirstBank, as the Host Sponsor, will also be represented by Executive Director, Retail Banking Lagos & West, Mr. Gbenga Shobo; Executive Director, South, Mr. U.K. Eke and Executive Director, North, Mr. Dauda Lawal who would  be making separate presentations at the different plenary sessions.


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E-Financial

SERAP Gives CBN 48-Hour Ultimatum to Withdraw ATM Fee Hike

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Socio-Economic Rights and Accountability Project (SERAP) has called on the Central Bank of Nigeria (CBN) to immediately revoke its recent increase in Automated Teller Machine (ATM) transaction fees, describing the move as “Patently unlawful, unfair, unreasonable, and unjust.”

SERAP Gives CBN 48-Hour Ultimatum to Withdraw ATM Fee Hike

In an open letter addressed to Olayemi Cardoso, governor, CBN, and dated February 15, 2025, SERAP warned that the fee hike would worsen economic hardship for millions of Nigerians, particularly those at the lower end of the financial spectrum.

The rights group gave the apex bank a 48-hour deadline to reverse the policy or face legal action.

The CBN’s new directive mandated that ATM withdrawals at off-site locations, such as shopping malls, airports, and standalone cash points, will attract an N100 charge per N20,000 withdrawal.

Additionally, a surcharge of up to N500 may apply for transactions conducted at certain locations. The new fees are set to take effect from March 1, 2025.

In its letter, signed by Kolawole Oluwadare, deputy director, SRERAP criticized the policy, arguing that it would disproportionately affect struggling Nigerians while benefiting commercial banks.

“The manifestly unfair increase in ATM transaction fees will hit hardest those at the bottom of the economy and exacerbate the growing poverty in the country,” SERAP stated.

The organization further argued that financial institutions should bear the cost of banking operations, rather than shifting the burden onto customers, particularly those with limited financial means.

SERAP accused the CBN of prioritizing the interests of banks over the welfare of ordinary Nigerians, many of whom already struggle with the high cost of living.

The group pointed out that banks continue to report record-breaking profits while imposing excessive charges on customers.

“CBN policies should not be skewed against poor Nigerians and heavily in favour of banks that continue to declare trillions of naira in profits, mostly at the expense of their customers.

“The increase in ATM transaction fees will inflict misery on Nigerians and contribute to human rights abuses,” the letter read.

SERAP also noted that the policy contradicts President Bola Tinubu’s commitment to tackling poverty in Nigeria.

The rights group argued that the CBN’s action violates multiple legal provisions, including the Nigerian Constitution, the CBN Act, and the Federal Competition and Consumer Protection Act.

SERAP highlighted specific sections of these laws that prohibit unfair business practices and protect consumers from exploitative charges.

According to SERAP, the increase in ATM fees discriminates against low-income Nigerians who may struggle to afford the higher fees, creates a two-tiered financial system that favours the wealthy, contradicts the CBN’s stated mission to promote national economic well-being, and violates international human rights obligations under the United Nations Guiding Principles on Business and Human Rights,

“The CBN has responsibilities under the UNGPs to take effective steps to avoid or mitigate potential human rights harm and to consider ending any charges or transaction fees where severe negative human rights consequences cannot be avoided or mitigated,” SERAP asserted.

“We would be grateful if the recommended measures are taken within 48 hours of the receipt and/or publication of this letter.

“If we have not heard from you by then, SERAP shall take all appropriate legal actions to compel you and the CBN to comply with our request in the public interest,” the letter warned.

 

 

 


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FG Seeks Fresh $300m Loan from World Bank for Health Security

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Federal government has engaged the World Bank for a fresh $300m loan to strengthen Nigeria’s health security infrastructure.

FG Seeks Fresh $300m loan from World Bank for Health Security

Information obtained from the World Bank showed that the loan, which is under consideration, will be implemented by the Nigeria Centre for Disease Control (NCDC) with the Federal Ministry of Finance acting as borrower on behalf of the Federal Government.

According to information on the World Bank website, the loan project is expected to “increase regional collaboration and health system capacities to prevent, detect, and respond to health emergencies in the Federal Republic of Nigeria.”

The project is currently in the pipeline stage, with the disclosure date scheduled for February 6, 2025.

The World Bank board is expected to give its approval on July 30, 2025, following necessary assessments. The appraisal is set for April 14, 2025, and implementation will commence in the 2026 fiscal year.

According to a document on the concept of environmental and social review, the Nigeria Health Security Programme aligns with broader government efforts to enhance disease surveillance, diagnostic capabilities, emergency response, and laboratory networks across the 36 states and the Federal Capital Territory.

The programme’s primary objective is to enhance regional collaboration and strengthen Nigeria’s health systems to deal with emergencies. It falls within the World Bank’s investment in health, nutrition, and population sectors across Western and Central Africa.

According to the Environmental and Social Review Summary of the project, HeSP will expand molecular laboratory capacity, upgrade primary healthcare centres, establish emergency operation centres, and construct warehouses.

It will also deploy mobile laboratories and install water, sanitation, and hygiene facilities alongside solar energy systems to support health infrastructure improvements.

Although the total project cost is yet to be determined, the World Bank has committed $300m to the initiative. The funds aim to bolster Nigeria’s pandemic preparedness and improve response mechanisms for public health threats.

The initiative comes as Nigeria strengthens its public health infrastructure following lessons from previous outbreaks, including COVID-19.

If approved, the loan will support the NCDC in improving disease surveillance, diagnostics, emergency response, and laboratory services.

Nigeria has previously secured funding from international financial institutions to boost healthcare resilience, including financing for vaccine procurement, emergency medical services, and infrastructure development.

However, the project, categorised as a high-priority public health intervention, carries substantial environmental and social risks due to potential health, safety, and ecological concerns associated with infrastructure expansion.

Identified risks include increased medical waste, occupational hazards, and heightened energy and water demands.

Social risks range from potential grievances from stakeholders to concerns over land acquisition and implementing health interventions in conflict-prone areas.

 


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CardinalStone Acquires Radix Pension Managers

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Multi-asset management firm CardinalStone Partners Limited has announced the successful acquisition of a majority equity stake in Radix Pension Managers Limited.

 

Following this acquisition, Radix Pension Managers Limited has been rebranded as CardinalStone Pensions Limited, a statement from the firm read over the weekend.

CardinalStone Partners Limited thus solidifies its position as a key player in Nigeria’s financial landscape, leveraging its expertise and resources to enhance CardinalStone Pensions’ operations and service delivery. This transition represents a significant milestone in the firm’s strategic expansion in the pension industry.

CardinalStone Partners Limited, renowned for its comprehensive financial services catering to institutional and high-net-worth clients, boasts a team of seasoned investment professionals with a proven track record of visionary leadership.

On the acquisition, the Group Managing Director of CardinalStone, Michael Nzewi, said, “Our collective strength provides us with the pivotal opportunity to strengthen our position in the pension industry and broaden our range of services for our valued clients.

“By integrating the expertise and resources of all businesses in the CardinalStone Group, we are poised to deliver even greater value and innovative solutions to our customers across the board.”

Despite the change in ownership and brand identity, there will be no disruption to the operations of CardinalStone Pensions.

The firm will continue its business operations as a Pension Fund Administrator, the statement further highlighted.

 


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