E-Business
Five Steps to Evaluating a DDoS Managed Service Provider
The news that the Southern African Department of Labour was recently able to foil a distributed denial of service (DDoS) attack on one of its external facing servers in early September reminds us that businesses and governments must remain vigilant at all times
While this DDOS attack was unsuccessful, a 2016 attack in Liberia, West Africa took the entire country offline for a week, when a Mirai botnet variant known as Botnet 14 spent seven continuous days on the offensive, flooding the two companies that co-owned the fibre going into country with 600 Gbps flows that overwhelmed its infrastructure. https://threatpost.com/ddos-attacks-get-bigger-smarter-and-more-diverse/134028/
Bryan Hamman, territory manager for sub-Saharan Africa at NETSCOUT Arbor, which specialises in advanced distributed denial of service (DDoS) protection solutions, said, “We know that DDoS attackers will target anyone today, from SMEs that might have valuable data, to banks with sophisticated security systems, all the way to governments at the level of a sovereign nation. By using multiple compromised computer systems to attack a target and cause a denial of service for legitimate users, a flood of incoming information forces the target system to slow down or even crash. And so vigilance remains the eternal watchword.”
In this vein, NETSCOUT Arbor says the case for a managed DDoS protection and mitigation service is well established as partnering with a provider that can oversee your organisation’s security operations takes a critical IT management issue off your plate, boosts your staff resources, and gives you access to specialised DDoS expertise. But not all managed DDoS services are alike.
Hamman clarified, “When you are choosing your managed DDoS service provider, NETSCOUT Arbor outlines the following key areas to look out for: the flexibility to handle customised workflows; customer-focused reporting and intelligence; adequate network size; the experience of the provider’s IT team; and a best-practice hybrid solution.”
Flexibility to handle custom workflows: Your organisation may already have some operational processes and procedures in place for dealing with DDoS threats. A managed service provider should be able to adapt and align to you, rather than requiring you to change your processes. “You may wish to ask questions such as: Under what scenarios do you want the service provider to initiate mitigation action on its own, or seek your authorisation? Can the provider support different actions based on different alert types or event levels?” says Hamman.
Customer-focused reporting and intelligence: A good DDoS provider will deliver reports detailing the latest incidents and the actions taken in response to security events.
However, a DDoS provider that is prepared to take their service to the next level above this will take a more proactive, consultative approach, which leverages global threat intelligence as the basis for recommendations to improve your security posture. A managed service provider should also be able to supply executive-level reporting that enables you to demonstrate ROI and key metrics for the C-suite.
Size of network: NETSCOUT Arbor says DDoS attacks are growing in sheer size and rapidly approaching terabyte territory, due largely to amplification techniques and the emergence of Internet of Things (IoT) botnets. The capacity to absorb and disperse the largest known attacks is imperative. Equally important is a distributed infrastructure, with multiple locations that enables mitigation to take place as close to the source of attack as possible. This not only avoids “choke points” – it accelerates time-to-mitigation cycles.
While absolute network size is an important consideration, so too is the amount of capacity dedicated to DDoS mitigation. A dedicated provider is critical to mitigating massive attacks. It should be noted that managed service providers support multiple customers, and there is always the risk that several will be hit at once. It is not enough, therefore, to have capacity levels that are equal to or even twice the size of any potential attack. Rather, the network must be several orders of magnitude bigger than the largest known attacks. Ten terabytes of capacity is quickly becoming the standard that will define the modern, managed DDoS provider.
Experience of team: A good provider will be highly reliant on automation. Over and above this, your provider of choice needs to understand that foiling threat actors takes human intelligence – the ability to recognise and analyse a real attack, understand its origins and quickly determine its objectives. “Therefore,” says Hamman, “your provider of choice should have dedicated research teams with decades of experience studying, analysing and overseeing the successful mitigation of DDoS attack, as well as excellent security expertise from team members with diverse professional backgrounds and complementary skills.”
Best-practice hybrid solution: Increasingly, security experts agree that a hybrid solution, combining on-premise and cloud capabilities, is the best defence against DDoS attacks. The on-premise component can typically capture the vast majority of malicious traffic. If an attack threatens to exhaust the capacity of an on-premise appliance, the cloud capability can automatically activate. Today, on-premise defences can be virtualised. With a fully managed service, costs are offset by a reduction in staffing requirements. And you only pay for as much cloud capacity you consume.
“As we’ve reported previously, data from the NETSCOUT Arbor Worldwide Infrastructure Security Report (WISR) for 2018 showed that South Africa was within the top 10 of countries targeted by DDoS attacks for both the 2018 and 2017 WISR reports. DDoS defences simply cannot be emphasised enough,” concludes Hamman.
Fifty selected young unemployed Nigerians have completed a four-week intensive digital skills bootcamp under the Digital Literacy for All (DL4ALL) initiative, gaining practical training in Data Science, Artificial Intelligence (AI), and IT Essentials.
The programme, a collaborative effort between the National Information Technology Development Agency (NITDA) and Cisco, was hosted at NITDA’s South West Zonal Office in Victoria Island, Lagos.
Speaking on behalf of the Director General of NITDA, Kashifu Inuwa , the Head of the South West Zonal Office, Mrs. Chioma Okee-Agugwo, described the initiative as a vital component of Nigeria’s digital future. “This is not just a closing ceremony. It is the launchpad for new journeys—anchored in digital knowledge and powered by innovation,” she remarked.
According to the Director General, the initiative is rooted in NITDA’s Strategic Roadmap and Action Plan (SRAP 2.0) and reflects key focus areas including Digital Literacy, Emerging Technologies, and Youth Empowerment. It also aligns with President Bola Ahmed Tinubu’s Renewed Hope Agenda, which seeks to accelerate economic diversification through digitisation, innovation, and skills development.
Inuwa noted that the DL4ALL initiative forms part of Nigeria’s broader commitment to digital inclusion—ensuring that no one is left behind in the evolving digital economy. It also supports the ambitious goal of achieving 70% digital literacy by 2027, championed by the Honourable Minister of Communications, Innovation and Digital Economy, Dr. Bosun Tijani. This national vision aims to equip millions of Nigerians with the skills required to thrive in a tech-driven world.
He further emphasized the importance of empowering youth with globally relevant skills. “They are no longer just consumers of technology. They are creators, innovators, and future employers,” he said.
The NITDA boss explained that throughout the bootcamp, participants engaged in hands-on learning experiences designed to build both technical proficiency and digital leadership capabilities.
“This is only the beginning,” he stated. “Through our zonal strategy, we are bringing innovation closer to local communities. This is how we democratise access and unlock Nigeria’s full digital potential.”
Inuwa expressed appreciation to Cisco for delivering high-impact training and called on stakeholders to continue investing in partnerships, people, and platforms that drive digital inclusion.
He asserted that the newly certified participants are now equipped to contribute meaningfully to Nigeria’s digital economy—armed with the skills to build solutions, secure infrastructure, and launch tech ventures that solve real-world problems.
At the end of the bootcamp, participants demonstrated their knowledge through impressive presentations that showcased the integration of skills acquired across Data Science, AI, and IT Essentials. Many spoke passionately about how the programme had expanded their technical competence and sparked a drive to create job opportunities—not only for themselves but also for others—as entrepreneurs and digital solution providers in their communities.
Coinbase forecast a hit of between $180m and $400m from a cyberattack that breached account data of a “small subset” of its customers, the crypto exchange said in a regulatory filing on Thursday.
The company received an anonymous email on May 11, claiming to have information about certain customer accounts as well as internal documents.
While some data — including names, addresses and emails — was stolen, the hackers did not get access to login credentials or passwords, Coinbase said.
Still, it will reimburse customers who were tricked into sending funds to the attackers.
Hackers had paid multiple contractors and employees working in support roles outside the US to collect information.
The company has fired those involved, it said.
Separately, the New York Times reported that the US Securities and Exchange Commission (SEC) was investigating whether the company had misstated its user numbers.
Coinbase shares extended losses after the report and were last down 6.5%.
“This is a hold-over investigation from the prior administration about a metric we stopped reporting two-and-a-half years ago, which was fully disclosed to the public,” said Paul Grewal, Coinbase’s chief legal officer.
“While we strongly believe this investigation should not continue, we remain committed to working with the SEC to bring this matter to a close.”
The SEC declined to comment.
The latest developments come days before the company is set to join the benchmark S&P 500 index, casting a shadow over what was expected to be a landmark moment for the crypto industry.
Security remains a challenge for the crypto industry despite its growing mainstream acceptance.
In February, Bybit disclosed a hack in which about $1.5bn worth of digital tokens were stolen — widely described the biggest crypto heist ever.
“The cyberattack may push the industry to adopt stricter employee vetting and introduce some reputational risks,” said Bo Pei, an analyst at US Tiger Securities.
Funds stolen by hacking crypto platforms amounted to $2.2bn in 2024, according to a report from Chainalysis, a US-based blockchain analysis firm.
“As our nascent industry grows rapidly, it draws the eye of bad actors, who are becoming increasingly sophisticated in the scope of their attacks,” said Nick Jones, founder of crypto firm Zumo.
Coinbase has refused to pay a ransom of $20m demanded by the attackers and is working with law enforcement agencies. Instead it has established a $20m reward for information on the hackers.
The company is also opening a new support hub in the US and taking other measures to prevent such cyberattacks, it said.
The Nigeria Internet Registration Association (NiRA) presents its report on .ng domain name registration and renewal statistics for the first quarter of 2025, highlighting the continued expansion of Nigeria’s digital footprint. The data underscores a consistent and significant adoption of the nation’s Country Code Top-Level Domain (ccTLD), reinforcing its pivotal role in the burgeoning Nigerian digital economy.
During the period spanning January to March 2025, a total of 40,791 .ng domain names were recorded. This figure comprises 22,236 new registrations and 18,555 renewals, indicating a healthy balance between the acquisition of new digital identities and the sustained commitment of existing domain name holders to their online presence.
Analysis of the registration trends within the quarter reveals a notable upward trajectory, with a 13.92% increase in domain name registrations observed between February and March 2025.
This growth signifies an increasing recognition of the importance of a localized online identity by a diverse range of stakeholders, including individuals, startups, Small and Medium-sized Enterprises (SMEs), and larger organizations.
Notably, the .com.ng extension continues to be the dominant choice, accounting for over 60% of both new registrations and renewals. This reaffirms its status as the preferred domain name extension for Nigerian businesses seeking to establish a credible and locally relevant online brand presence while maintaining global accessibility. The sustained popularity of .com.ng underscores its perceived value among Nigerian entrepreneurs and enterprises seeking to secure their digital real estate.
This upward trajectory isn’t happening by chance. The Nigeria Internet Registration Association (NiRA) has remained intentional in its drive for digital inclusion and domain adoption. Through public education, training via the .ng Academy, outreach campaigns, and partnerships with stakeholders across the tech ecosystem, NiRA has consistently advocated for the importance of owning a local domain. The current standing of .ng as the second most registered ccTLD in Africa reflects the efficacy of these efforts.
Digital adoption in Nigeria is no longer just about being online—it’s about owning your digital identity. And with a .ng domain, Nigerians are better positioned to assert that identity, connect with local and international audiences, and gain better control over their digital footprints.
As we look toward the rest of 2025, the Q1 results serve as a strong signal: more people are embracing the digital future, and the .ng domain is increasingly becoming their first step.
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