Wednesday, 19 August 2026
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Future of Courier Business in Nigeria

Comms Week26 Jan 20090 Comments
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Courier business in Nigeria has notched up tremendously in terms of quality service delivery and bouquet of services on offer. There’s no doubt that the business is developing and expanding its…

Courier business in Nigeria has notched up tremendously in terms of quality service delivery and bouquet of services on offer. There’s no doubt that the business is developing and expanding its networks.
As Information and Communications Technology is creating a widow of opportunities all over the place, the courier industry is also tapping the ICT currents as needed in the industry with much propensity.
Globalization has limited the world to a status much smaller than a global village igniting activities across frontiers using ICT as its potent force. The development is really an interesting one if I may say so. One can now stay in his bedroom and do his shopping over the internet from any part of the world. The express industry is also living up to expectation as players in the industry are ever ready to deliver those items bought online to their physical addresses. That is the level we are now.
Globalization is like a wild fire whose impact is felt greatly.  Much as I may not be able to predict the exact shape and dimension things may turn tomorrow but there is not going to be any departure from technology. We can only witness upgrade in the technology that we use and ICT will continue to play a dominant role in courier business in Nigeria. This actually calls for investments in ICT by those courier companies that are yet to deploy it in their services and for those that are already connected to the  information superhighway to upgrade their tools  regularly..
Emerging developments are also indicating that the industry is only fit for professionals who know the fundamentals of the business. Courier business is no longer the run off the mill thing that every body can jump into and business starts .The business is diversifying into many areas and it will only take a courier professional to catch up with the trend and be in competition otherwise any attempt to pick up courier license is like facing a firing squad, so to speak. The future of the courier business is in the hands of professionals. That is just that.
As courier firms embrace ICT and other solutions, there is going to be more improvement in transit time in the future. The cargo deal between the Association of Nigerian Courier Operators (Anco) and Associated Airlines brokered by Kungo Rock is an innovation that will impact on transit time. There may be more alliances of that nature among other airlines in the future. The association is also becoming more focused on how to improve the business. This was not the case before as its leadership dissipated efforts trying to convince operators why they should join the association. With more membership and sense of purpose, the future will see a stronger trade union that can not be neglected by the decision makers.
With stability in the political environment, there is increase in number of corporate organizations doing business in Nigeria. The courier sector in the nearest future cannot be said to be saturated and many more companies will also be established. The human population is also on the increase.
With the birth of the Postal Service Commission, the goalpost will not remain where it has always been in terms of rules and expectations in the sector. The sector will witness standardization in the ways things are done in that sector and this will impact greatly on the quality of service in the industry in the future.

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Comms Week

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